Reliability
Jeep

Grand Cherokee (WK2)

2011-2021 · Midsize SUV · 9 engines
10,440 NHTSA Complaints
55 Recalls
293 Fire Reports
559 Crash Reports
Data covers 4 NHTSA model names
GRAND CHEROKEEGRAND CHEROKEE LGRAND CHEROKEE SRTGRAND CHEROKEE TRACKHAWK
View all 5 generations of the Jeep Grand Cherokee → Inspection checklist

Reliability Score

6.6 / 10

Reliability score

About as many owner complaints as similar midsize SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 3,762 powertrain complaints. A typical midsize SUV fleet of this size and age would have drawn about 3,212.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall3,762 complaints against about 3,212 for similar vehicles
6.6
Last three years781 complaints against about 1,150 for similar vehicles
7.9
Engine, transmission or drive unit failed or replaced331 complaints against about 735 for similar vehicles
8.7
Oil consumption, fuel in the oil or overheating144 complaints against about 293 for similar vehicles
8.5

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20114.5
  • 20124.9
  • 20135.9
  • 20145.2
  • 20156.4
  • 20167.3
  • 20178.3
  • 20188.3
  • 20198.9
  • 20208.8
  • 20218.2

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2012 to 2021 model years only

3.6L 6-cyl 7.5/10
About 77% fewer powertrain complaints than this generation's other engines, per vehicle built. (2,071 complaints, about 1,992,000 built)
5.7L 8-cyl 4.5/10
About 2.5 times as many powertrain complaints as this generation's other engines, per vehicle built. (407 complaints, about 132,000 built)
6.4L 8-cyl 7.5/10
No clear difference from this generation's other engines. (32 complaints, about 27,000 built)
3.0L 6-cyl turbo diesel 1.8/10
About 12 times as many powertrain complaints as this generation's other engines, per vehicle built. (425 complaints, about 26,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record · from NHTSA's files, not reviewed by hand

Engineering analysisEA23001
High pressure fuel pump failure · opened 2023, open, led to recall 24V957

Complaints by Engine Code

Show

3.0T-V6-Diesel

3.0L 6-cyl Turbo
617 complaints 102.8 per year Diesel
18 fire reports
View details

Complaint Breakdown

engine
288
fuel system
236
transmission
112
cooling
67
electrical
58

Jeep Grand Cherokee Unidentified Engine

500 complaints 45.5 per year
13 fire reports
View details

Complaint Breakdown

electrical
178
brakes
91
engine
86
transmission
74
other
44

3.6-V6-FlexFuel

3.6L 6-cyl / 283 hp
277 complaints 27.7 per year Flexible Fuel Vehicle (FFV)
3 fire reports
View details

6.4-V8-Gas

6.4L 8-cyl
100 complaints 10.0 per year Gasoline
2 fire reports
View details
Show 8 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

3.3-V6-FlexFuel

3.3L 6-cyl
1 complaint 1.0 per year Flexible Fuel Vehicle (FFV)
View details

2.8T-I4-Diesel

2.8L 4-cyl Turbo
1 complaint 1.0 per year Diesel
1 fire report
View details

8.4-V10-Gas

8.4L 10-cyl
1 complaint 1.0 per year Gasoline
View details

Complaint Breakdown

exterior
1

Same engine used in

DODGE Viper (2013-2017)

Owner Complaints by System

Complaints owners filed with NHTSA about the Jeep Grand Cherokee, counted across every engine. A complaint can name more than one system.

Electrical System: 3,479 owner complaints
Engine: 1,965 owner complaints
Transmission: 1,462 owner complaints
Brakes: 1,345 owner complaints
Interior: 1,189 owner complaints

What to check on a used 2011-2021 Jeep Grand Cherokee

On a used 2011-2021 Jeep Grand Cherokee, the systems with the most NHTSA owner complaints are the electrical system (3,479), the engine (1,965) and the transmission and drivetrain (1,462). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 3,479 owner complaints on the 2011-2021 Jeep Grand Cherokee about the electrical system.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 1,965 owner complaints on the 2011-2021 Jeep Grand Cherokee about the engine, all engines combined.
  3. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 1,462 owner complaints on the 2011-2021 Jeep Grand Cherokee about the transmission and drivetrain, all engines combined.
  4. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 1,345 owner complaints on the 2011-2021 Jeep Grand Cherokee about the brakes.
  5. Latch and tug every seat belt, move every seat through its full travel and lock each seatback.Safety. NHTSA has 1,189 owner complaints on the 2011-2021 Jeep Grand Cherokee about the seats, seat belts and interior.
Open the full inspection checklist for the 2011-2021 Jeep Grand Cherokee

Recalls (55)

26V562000Sep 1, 2026serious
Suspension

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L, 2022-2023 Jeep Grand Cherokee, and Jeep Grand Cherokee 4XE vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

26V051000Jan 29, 2026serious
Suspension

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

25V083000Feb 13, 2025serious
Equipment

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

24V897000Nov 27, 2024serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

24V838000Nov 7, 2024serious
Service Brakes

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

Show 50 older recalls
24V436000Jun 13, 2024serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

24V132000Feb 22, 2024serious
Suspension

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

23V577000Aug 14, 2023serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

23V411000Jun 8, 2023serious
Engine & Cooling

Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

23V413000Jun 8, 2023serious
Suspension

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

23V352000May 18, 2023serious
Steering

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

22V544000Jul 28, 2022serious
Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

22V406000Jun 9, 2022serious
Fuel System, Diesel

Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

22V426000Jun 9, 2022serious
Service Brakes

Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

22V284000Apr 28, 2022serious
Engine & Cooling

Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

22V180000Mar 24, 2022serious
Child Seat

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

21V950000Dec 9, 2021serious
Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

21V873000Nov 10, 2021serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

21V797000Oct 14, 2021serious
Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

21V729000Sep 21, 2021serious
Visibility

Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

20V699000Nov 12, 2020serious
Engine & Cooling

Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

20V191000Sep 10, 2020serious
Back Over Prevention

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

20V475000Aug 13, 2020serious
Engine & Cooling

Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

20V183000Mar 26, 2020serious
Powertrain

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

19V813000Nov 14, 2019serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

18V759000Oct 29, 2018serious
Equipment

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

18E097000Oct 29, 2018serious
Equipment

Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

18V524000Aug 9, 2018serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

18V332000May 17, 2018serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

18V280000May 1, 2018serious
Powertrain

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

18V048000Jan 11, 2018serious
Fuel System

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

17V741000Nov 21, 2017serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

17E061000Oct 19, 2017serious
Engine & Cooling

Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.

17V572000Sep 18, 2017serious
Service Brakes

Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.

17V435000Jul 10, 2017serious
Electrical System

Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.

16V814000Nov 10, 2016serious
Fuel System

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Durango and Jeep Grand Cherokee vehicles manufactured February 10, 2016, to April 28, 2016 and equipped with a 3.6L engine built at the Saltillo engine plant. During the assembly of the engine, the fuel rail crossover tube may have been damaged, which, over time, may result in a fuel leak.

16V686000Sep 23, 2016serious
Equipment

Chrysler (FCA US LLC) is recalling certain model year 2017 Jeep Grand Cherokee manufactured August 8, 2016 through August 16, 2016. In the affected vehicles, the rear tow hook bracket or tow eye bracket may be loose.

16V249000Apr 27, 2016serious
Powertrain

Chrysler (FCA US LLC) is recalling certain model year 2016 Jeep Grand Cherokee vehicles manufactured May 15, 2015 to February 19, 2016. The brake transmission shift interlock solenoid may have a loose electrical connection which could result in a loss of solenoid function.

16V240000Apr 25, 2016cosmetic
Powertrain

Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.

16V168000Mar 23, 2016serious
Service Brakes

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Grand Cherokee and Dodge Durango vehicles manufactured December 9, 2015, to January 14, 2016. In the affected vehicles, the left front brake caliper may crack due to being made from an incorrect material.

15V879000Dec 28, 2015serious
Electrical System

Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.

15V469000Jul 27, 2015serious
Suspension

Chrysler (FCA US LLC) is recalling certain model year 2015 Jeep Grand Cherokee and Dodge Durango vehicles manufactured June 12, 2015, to June 20, 2015. The affected vehicles may be equipped with rear lower control arms that may have been incorrectly heat treated. This may cause the rear lower control arm to fracture.

15V461000Jul 23, 2015serious
Equipment

Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.

15V115000Feb 27, 2015serious
Electrical System

Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

14V643000Oct 14, 2014serious
Seat Belts

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light “MIL” should illuminate to initially warn drivers of a failure.

14V634000Oct 8, 2014serious
Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.

14V636000Oct 8, 2014serious
Electronic Stability Control (Esc)

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.

14V530000Sep 4, 2014serious
Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.

14V391000Jul 2, 2014serious
Electrical System

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.

14V293000Jun 4, 2014serious
Vehicle Speed Control

Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.

14V154000Apr 1, 2014serious
Service Brakes

Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.

14V104000Mar 4, 2014serious
Service Brakes

Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.

13V483000Oct 17, 2013serious
Service Brakes

Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."

13V289000Jul 2, 2013serious
Exterior Lighting

Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."

11V487000Sep 29, 2011serious
Engine & Cooling

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.9% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
3/5 (20.4% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.8% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.7% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.8% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.7% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.8% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.7% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (16.8% risk)
ESC: Standard FCW: Optional LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
3/5 (20.7% risk)
ESC: Standard FCW: Optional LDW: No

Alternatives in Midsize SUV

Frequently Asked Questions

What are the most common 2011-2021 Jeep Grand Cherokee complaints?

Owners have filed 10,440 complaints with NHTSA about the 2011-2021 Jeep Grand Cherokee. The systems they name most often are the electrical system, the engine and the transmission.

Is the 2011-2021 Jeep Grand Cherokee a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 10,440 complaints with NHTSA about the 2011-2021 Jeep Grand Cherokee. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2011-2021 Jeep Grand Cherokee have?

NHTSA has 10,440 owner complaints on file for the 2011-2021 Jeep Grand Cherokee as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2011-2021 Jeep Grand Cherokee?

NHTSA lists 55 recalls covering some 2011-2021 Jeep Grand Cherokee vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Jeep Grand Cherokee?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the engine and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Grand Cherokee?

The 2021 Jeep Grand Cherokee received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (16.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 10,440 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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