Grand Cherokee (WK2)

The 2011-2021 Jeep Grand Cherokee has accumulated 13,069 NHTSA complaints. The most frequently reported problem areas are Electrical System, Brakes, Engine. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

The 2011-2021 Jeep Grand Cherokee was offered with 6 engine options. Based on NHTSA complaint data, the 3.6L 6-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

The 2011-2021 Jeep Grand Cherokee can be a solid used car purchase depending on trim, mileage, and maintenance history. With 13,069 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

The 2011-2021 Jeep Grand Cherokee has 13,069 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

There are 0 NHTSA recalls affecting some 2011-2021 Jeep Grand Cherokee vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

Before buying a used Jeep Grand Cherokee, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Brakes, Engine, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

NHTSA has not published crash test ratings for the 2011-2021 Jeep Grand Cherokee. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.