Pacifica (2nd)
Verdict Choose a 2020 or later gas 3.6L V6 over the Pacifica Hybrid, which has drawn about five and a half times the owner complaints of the gas engine per vehicle built. On any Hybrid, confirm the 12V isolator, transmission wiring and fuel line recalls are closed.
Data covers 4 NHTSA model names
Reliability Score
Complaints by Engine Code
3.6-V6-Gas
3.6L 6-cyl / 287 hpView details
Complaint Breakdown
3.6-V6-PHEV
3.6L 6-cyl / 260 hpView details
Complaint Breakdown
Chrysler Pacifica Unidentified Engine
View details
Complaint Breakdown
Show 3 additional engine variants with limited data
3.8-V6-Gas
3.8L 6-cylView details
Complaint Breakdown
5.7-V8-Gas
5.7L 8-cyl / 395 hpView details
Complaint Breakdown
6.4-V8-Gas
6.4L 8-cylView details
Complaint Breakdown
Reliability Overview
The 2nd-gen Pacifica is the longest-running platform Chrysler currently builds, in production from 2017 through 2025 with no full redesign in sight. NHTSA shows 4,311 owner complaints, 46 recalls, 50 fire reports, and 1 death attributed to defects across nine model years. The reliability story differs sharply by powertrain: the 3.6L Pentastar V6 and its plug-in hybrid counterpart carry meaningfully different complaint and recall profiles even though they share the same engine block.
The gas-only 3.6L V6 Pentastar covers all nine model years and accumulates 2,880 of the generation's 4,311 complaints. Its weakness clusters are engine (1,021 complaints), electrical (813), transmission (695), and steering (529). For the volume powertrain across nine production years, that pattern is mid-segment for minivans rather than catastrophic, but the persistence of stall-related early recalls (18V049 crankshaft position software, 19V348 stop/start ground connection, 18V524 PCM voltage regulator) keeps the gas Pentastar from being a confident recommendation.
The plug-in hybrid variant has the worse record. It has 1,331 complaints across the same nine model years, about five and a half times the gas engine's count per vehicle built. 23 of the generation's 50 fire reports concentrate on the PHEV, and the single attributed death is also a PHEV. The PHEV-specific recall stack is concentrated and severe: 12V isolator post fire risk (23V753, November 2023), PHEV transmission wiring connector short causing unexpected shutdown (23V010, January 2023), 12V isolator high resistance (20V334, June 2020), and PHEV-only fuel line deformation (23V500, July 2023). Pacifica Hybrid owners have been carrying Stellantis's PHEV engineering risk for nearly a decade.
Beyond powertrain-specific issues, the 2nd-gen Pacifica picks up the costs of being a Stellantis product. The 18V332 cruise-control-may-not-disengage recall pulled in more than a dozen FCA models including the 2017-2018 Pacifica. Five separate rearview-camera FMVSS 111 software recalls have hit the model across its run (19V886, 20V191, 24V436, 25V388, 25V471), each addressing similar display failures that should have been resolved structurally rather than as a software firefighting cycle. Side-curtain airbag recalls have ratcheted across model years: 24V793 covered 2020-2023, 25V302 expanded to 2022-2025, and 26V189 (March 2026) re-expanded to 2022-2026 for the same insufficient-seam-pressure-retention defect that has not stayed fixed.
The gas-V6 Pacifica is a defensible used-minivan choice in a thin segment, particularly post-2019 builds that have moved beyond the early-launch stall recalls. The Pacifica Hybrid is harder to recommend on the data: the fire-risk recall stack, the single attributed death, and the still-evolving high-voltage component recall pattern make it a poor risk for the family-vehicle use case it was built to serve. Shoppers cross-shopping the Sienna Hybrid against the Pacifica Hybrid should give weight to Toyota's deeper hybrid track record.
Battery & Propulsion Reliability
Plug-in Hybrid (PHEV)
Battery & propulsion complaint analysis for the 2017-2025 Chrysler Pacifica
That's roughly 13.8x the typical rate for PHEVs in this dataset (median 2.8 per year). This generation has materially more battery & propulsion complaints than its peers. The comparison is not adjusted for sales volume.
What kind of battery complaint?
Among the 347 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Charge port, cable, mobile connector, or session failures.
Battery & propulsion recalls (6)
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Consequence: A vehicle fire increases the risk of injury.
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Consequence: A fire while parked or driving can increase the risk of injury.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Consequence: A vehicle that suddenly cannot be driven, increases the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Consequence: The improperly started engine could result in a loss of motive power increasing the risk of a crash or the unburned fuel in the catalyst may ignite increasing the risk of a fire.
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence: A vehicle fire increases the risk of injury.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Consequence: A vehicle fire increases the risk of injury.
Sample complaint excerpts
Electric Propulsion
- [2017] On 8/16/26, my 2017 Chrysler Pacifica Hybrid would not start after being parked for several hours in an underground parking structure in downtown Detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to Serra Lake Orion at a cost of about $700. The dealer found diagnostic trouble code P0AA1 (hybrid/EV battery positive contactor circuit). The high-voltage
- [2017] While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly
- [2017] My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery.
Hybrid Drivetrain
- [2017] On 8/16/26, my 2017 Chrysler Pacifica Hybrid would not start after being parked for several hours in an underground parking structure in downtown Detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to Serra Lake Orion at a cost of about $700. The dealer found diagnostic trouble code P0AA1 (hybrid/EV battery positive contactor circuit). The high-voltage
- [2017] Under safety recall 73B, for which I had the software update done last year (nothing noted by the dealer). I have since had intermittent check engine light issues, and even had the vehicle completely shut off last winter for 10 minutes in the middle of the road. It subsequently turned on, and when brought in I was told there were no "current codes" in the system to investigate. I've now had ch
- [2017] My 2017 Chrysler Pacifica Hybrid entered limp mode and was taken to Central Florida Chrysler Dodge on XXX. The service advisor, [XXX], identified three recalls, which needed to be completed, after claiming they had completed them, the issue persisted. I authorized a coolant flush without being informed it involved the battery cooling system. Further diagnostics revealed a failed hybrid battery.
High-Voltage Battery
- [2017] On 8/16/26, my 2017 Chrysler Pacifica Hybrid would not start after being parked for several hours in an underground parking structure in downtown Detroit during a baseball game. There were no warnings before the failure. The vehicle was towed to Serra Lake Orion at a cost of about $700. The dealer found diagnostic trouble code P0AA1 (hybrid/EV battery positive contactor circuit). The high-voltage
- [2017] Under safety recall 73B, for which I had the software update done last year (nothing noted by the dealer). I have since had intermittent check engine light issues, and even had the vehicle completely shut off last winter for 10 minutes in the middle of the road. It subsequently turned on, and when brought in I was told there were no "current codes" in the system to investigate. I've now had ch
- [2017] While driving at highway speed, my 2017 Chrysler Pacifica PHEV suddenly entered limp mode, displaying a red turtle warning light and red battery icon, and lost propulsion. My family was forced to pull onto the shoulder of a busy expressway, creating an immediate safety risk to occupants and other drivers. The vehicle was towed to an authorized Chrysler dealership where it has remained for nearly
12V Auxiliary Battery
- [2017] I keep getting check engine lights and they have repaired serval of the items and I did get a letter in the mail saying the battery would now have a lifetime warranty if it threw a certain code and I had two codes come up and some people told me to replace my 12v battery and it would probably clear up. so reset the codes and put new battery in and ran fine for a week or so (I don't drive much) the
- [2018] The contact owns a 2018 Chrysler Pacifica. The contact stated that while driving at an undisclosed speed, the vehicle became difficult to maneuver, and the vehicle stalled. The message "Power Train" was displayed on the instrument panel. The failure occurred on several occasions. The vehicle was towed to a dealer where it was diagnosed and determined that the auxiliary battery needed to be replace
- [2018] Odometer 66466. Hybrid battery charge level 100%. When starting the vehicle the issue started with the transmission shifter knob stuck in gear Park. After turning off and on a few times, the transmission shifter knob would shift into Reverse. I then drove it to a dealer service for repair. During the drive several dash warning messages appeared. Also, the blind spot warning system did not function
Thermal Events
- [2018] 2018 Chrysler Pacifica PHEV subject to Safety Recall 73B (NHTSA 24V-536) for HV battery fire risk. Following the recall repair at Fremont CDJR (Newark, CA) in January-February 2025, this vehicle has experienced systematic cascading hybrid drivetrain failures across 5 repair visits totaling 57 days out of service: (1) CAN bus star connector failure — 10 modules with fault codes U0103/U0001; (2) Hyb
- [2018] After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 11/24/25, the vehicle's check engine light illuminated. Code U0412 is identified as a 'stored' code upon pulling OBD information. This is described as "Invalid Data Received From Battery Energy Control Module 'A'" indicating failure of the high voltage battery pack and its control system. The HV battery is available for
- [2018] After safety recall 73B was performed on my 2018 Chrysler Pacifica Hybrid on 02/03/2025, the vehicle's check engine light illuminated and it began experiencing charging failures. The component that has failed is the high-voltage (HV) battery pack and its control system. Diagnostic scans performed by a Chrysler dealer on [Date of diagnosis] confirmed trouble codes, including U0412, which indicate
Charging System
- [2017] I had the recall for 73B performed in mid October to my 2017 EV/Hybrid Pacifica- 2017 and only 67K miles. No issues before. Since the recall service I’ve brought it in twice with the same problems stating Hybrid Battery needs conditioning/service. I suspect it’s the recall update that has caused all types of issues. I did go to auto zone before I brought the vehicle in just this Monday to get the
- [2018] We purchased this 2018 Chrysler Pacifica Hybrid about a year ago from a dealership in Florida, and the vehicle is now located in [XXX]. The issues involve a malfunctioning high‑voltage hybrid charging system/battery and a possible steering or suspension component failure. For now, the vehicle has been under dealer inspection since XXX. Our family’s safety is at risk due to a charging failure in wh
- [2018] Soon after having recall 73B completed on my 2018 Chrysler Pacifica Plug in Hybrid the check engine illuminated with DTC P0BBE. The vehicle no longer accepts a charge through the charge port and is now indicating there is an error with the high voltage battery. This issue has happened within 147 miles of driving. I can no longer use the vehicle as it is now in limp mode.
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Chrysler Pacifica Hybrid PHEV Pack (16 kWh)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 8 yr / 100k mi.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Owner Complaints by System
Complaints owners filed with NHTSA about the Chrysler Pacifica, counted across every engine. A complaint can name more than one system.
Buyer's Guide
On the data, the gas-only 3.6L V6 Pacifica is the better of the two volume powertrains by a wide margin: the PHEV has drawn about five and a half times its owner complaints per vehicle built. The cleaner used-market years for the gas V6 are 2020 onward, after the early-build stall recalls (18V049, 18V524, 19V348) closed out and the front-suspension and halfshaft recalls (18V493, 19V143) were addressed. For Pacifica Hybrid shoppers, the recall stack is unusually heavy and concentrated on safety-critical items (12V isolator fire risk, PHEV transmission shutdown, fuel line deformation); the data is a poor argument for choosing the Hybrid over the gas V6.
Before buying any 2017-2025 Pacifica, run the VIN through Stellantis's recall portal or the NHTSA VIN tool and confirm every applicable recall is closed. For 2017-2018 gas V6 cars, verify the engine control crankshaft-sensor software (18V049), the PCM voltage regulator (18V524), and the front halfshaft (18V493) recalls are completed. For any Pacifica Hybrid, confirm the 12V isolator post (23V753 and 20V334), the PHEV transmission wiring (23V010), and the PHEV fuel line (23V500) campaigns are all closed before signing the title. For 2020 and newer cars, also verify the rearview-camera and side-curtain-airbag recall stack is current (multiple campaigns each).
The Pacifica is one of the few minivan options still being built in 2025, and the gas V6 carries strong used-market value relative to the Sienna and Odyssey, which often command newer-car premiums. The Hybrid trades steeper depreciation for a more complicated maintenance picture: dealer service for the high-voltage system is required, and independent shops without PHEV training will often refuse the work. For families willing to absorb the depreciation, the gas V6 with verified recall completion is the more defensible used-market path.
What to check on a used 2017-2025 Chrysler Pacifica
On a used 2017-2025 Chrysler Pacifica, the systems with the most NHTSA owner complaints are the engine (1,530), the electrical system (1,467) and the transmission and drivetrain (1,155). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 1,530 owner complaints on the 2017-2025 Chrysler Pacifica about the engine, all engines combined.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 1,467 owner complaints on the 2017-2025 Chrysler Pacifica about the electrical system.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 1,155 owner complaints on the 2017-2025 Chrysler Pacifica about the transmission and drivetrain, all engines combined.
- Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 596 owner complaints on the 2017-2025 Chrysler Pacifica about the steering.
- Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 346 owner complaints on the 2017-2025 Chrysler Pacifica about the fuel system, all engines combined.
- Accelerate hard once from a stop and once from 40 mph, and hold a steady highway speed.Safety. NHTSA has 191 owner complaints on the 2017-2025 Chrysler Pacifica (hybrid and electric versions only) about the electric drive system.
Recalls (46)
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Chrysler Voyager, Chrysler Pacifica, and 2026 Chrysler Voyager Plug-In Hybrid Electric (PHEV) vehicles. The brake pedal position sensor capacitor may be cracked, which can cause a loss of electronic stability control. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire, even when the vehicle is parked with the ignition in the "Off" position.
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.
Show 41 older recalls
Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.
Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.
Chrysler (FCA US, LLC) is recalling certain 2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Chrysler (FCA US, LLC) is recalling certain 2024-2025 Chrysler Pacifica vehicles. The vehicles were built with an incorrect radio, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Chrysler (FCA US, LLC) is recalling certain 2025 Chrysler Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The bolts securing the front brake caliper bracket may not be tightened properly, which can result in reduced steering control, a brake fluid leak, and a loss of front brake function.
Braun Corporation (Braun) is recalling certain 2024 Chrysler Pacifica and Voyager vehicles. The seat limiter may not have been installed, allowing the seat to move too far forward. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The windshield may not have been properly bonded to the vehicle, allowing it to detach during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Chrysler (FCA US, LLC) is recalling certain 2024 Pacifica and Voyager vehicles. The traction control system (TCS) does not function when cruise control is activated.
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.
Chrysler (FCA US, LLC) is recalling certain 2023 Pacifica Plug-In Hybrid Electric vehicles. The fuel line may be deformed, causing a fuel leak.
Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.
Chrysler (FCA US, LLC) is recalling certain 2022 Voyager and Pacifica vehicles. The windshield wiper arm nuts may be improperly tightened, which can cause the wipers to not function properly.
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Pacifica and 2021 Voyager vehicles. The second-row seat-to-floor mounting latch may bind and stick open, preventing the seat from properly securing to the floor. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric Vehicles (PHEV). A vehicle fire can occur when parked, even with the ignition in the "Off" position.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Chrysler (FCA US LLC) is recalling certain 2017-2020 Pacifica Plug-in Hybrid Electric Vehicles ("PHEV"). The 12 volt isolator post located behind the driver's seat may develop high resistance.
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica Plug-in Hybrid Electric vehicles (PHEV). After the vehicle has been operating in PHEV propulsion mode, the gas-fueled engine may not restart properly resulting in unburned fuel entering the exhaust catalyst.
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.
Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.
Chrysler (FCA US LLC) is recalling certain 2017 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The tire placard on the affected vehicles incorrectly lists the seating capacity as 6 occupants rather then 7 occupants, with a combined weight of 950lbs rather than 1,100lbs. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Chrysler (FCA US LLC) is recalling certain 2017-2018 Pacifica Plug-in Hybrid Electric vehicles (PHEV). The affected vehicles have diodes in the Power Inverter Module ("PIM") that may fail due to an overvoltage condition. If the diodes fail, the vehicle will not move under its own power.
Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Chrysler (FCA US LLC) is recalling certain model year 2017 Pacifica vehicles manufactured February 22, 2016, through April 28, 2016. The center overhead seat belt stow clip may fracture and prevent use of the seat belt in the third-row and/or second-row center passenger seat (if so equipped).
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Frequently Asked Questions
What are the most common 2017-2025 Chrysler Pacifica complaints?
Owners have filed 4,311 complaints with NHTSA about the 2017-2025 Chrysler Pacifica. The systems they name most often are the engine, the electrical system and the transmission.
Is the 2017-2025 Chrysler Pacifica a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 4,311 complaints with NHTSA about the 2017-2025 Chrysler Pacifica. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2017-2025 Chrysler Pacifica have?
NHTSA has 4,311 owner complaints on file for the 2017-2025 Chrysler Pacifica as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2017-2025 Chrysler Pacifica?
NHTSA lists 46 recalls covering some 2017-2025 Chrysler Pacifica vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Chrysler Pacifica?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the Pacifica?
The 2025 Chrysler Pacifica received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (11.6% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 4,311 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.