Reliability
Mercedes-Benz

E-Class (W213)

2017-2023 · Midsize Sedan · 6 engines
377 NHTSA Complaints
15 Recalls
10 Fire Reports
10 Crash Reports
Data covers 5 NHTSA model names
AMG E53E-CLASSE-CLASS CABRIOLETE-CLASS COUPEE-CLASS STATION WAGON
View all 5 generations of the Mercedes-Benz E-Class → Inspection checklist

Reliability Score

7.8 / 10

Reliability score

Fewer owner complaints than similar midsize sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 135 powertrain complaints. A typical midsize sedan fleet of this size and age would have drawn about 186.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall135 complaints against about 186 for similar vehicles
7.8
Last three years88 complaints against about 98 for similar vehicles
7.3
Engine, transmission or drive unit failed or replaced17 complaints against about 49 for similar vehicles
9.0
Oil consumption, fuel in the oil or overheating3 complaints against about 27 for similar vehicles
9.7

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20176.8
  • 20188.7
  • 20198.8
  • 20208.4
  • 20217.8
  • 20227.8
  • 20237.0

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2017 to 2018, 2020 model years only

2.0L 4-cyl turbo 7.4/10
No clear difference from the 3.0L 6-cyl turbo. (95 complaints, about 135,000 built)
3.0L 6-cyl turbo 8.0/10
No clear difference from the 2.0L 4-cyl turbo. (19 complaints, about 49,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

M274

2.0L 4-cyl / 241 hp
191 complaints 63.7 per year Gasoline
2 fire reports
View details

Complaint Breakdown

engine
53
electrical
33
fuel system
29
other
23
transmission
21

M276

3.0L 6-cyl Turbo / 396 hp
62 complaints 15.5 per year Gasoline
5 fire reports
View details

M256

3.0L 6-cyl Turbo
39 complaints 7.8 per year Gasoline
View details

Complaint Breakdown

electrical
13
engine
10
wheels tires
9
safety systems
5
other
4

M264

2.0L 4-cyl Turbo
34 complaints 8.5 per year Gasoline
2 fire reports
View details

Mercedes-Benz E-Class Unidentified Engine

26 complaints 4.3 per year
1 fire report
View details

Complaint Breakdown

wheels tires
5
engine
5
electrical
4
fuel system
4
safety systems
4

3.0-V6-Gas

3.0L 6-cyl
17 complaints 17.0 per year Gasoline
View details

Complaint Breakdown

safety systems
15
interior
2
body
1
electrical
1
steering
1

Same engine used in

+88 more
LINCOLN Aviator (2020-2025)BMW 5 Series (2024-2026)BMW X3 (2011-2017)MAZDA Mazda6 (2003-2008)AUDI A6 (2019-2025)AUDI Q7 (2017-2025)BMW X6 (2015-2019)FORD Focus (2000-2007)MERCEDES-BENZ GLS-Class (2017-2019)AUDI A5 (2008-2016)FORD Fusion (2006-2012)FORD Escape (2001-2007)MAZDA B-Series (2000-2009)LINCOLN Town Car (2000-2011)BMW X5 (2014-2018)BMW X7 (2019-2025)AUDI A8 (2019-2025)MITSUBISHI Montero Sport (2000-2004)FORD Five Hundred (2005-2007)AUDI A6 (2005-2011)BMW 3 Series (2012-2018)BMW 4 Series (2014-2020)BMW X3 (2025-2026)BMW 2 Series (2022-2025)JEEP Cherokee (2014-2023)AUDI A7 (2019-2025)AUDI A6 (2000-2004)FORD Windstar (2000-2003)BMW X6 (2020-2025)BMW 5 Series (2011-2016)FORD Taurus (2010-2019)PORSCHE Macan (2015-2024)FORD Taurus (2008-2009)AUDI A6 (2012-2018)MERCEDES-BENZ CLS-Class (2006-2011)BMW X5 (2019-2025)MERCEDES-BENZ SL-Class (2013-2020)DODGE Ram (2000-2001)BMW X4 (2015-2018)DODGE Grand Caravan (2001-2007)FORD Taurus (2000-2007)FORD Escape (2008-2012)AUDI A4 (2009-2016)FORD Flex (2009-2019)BMW 2 Series (2014-2021)BMW X4 (2019-2025)AUDI A7 (2012-2018)SUBARU Legacy (2000-2004)BMW 3 Series (2019-2025)JEEP Patriot (2007-2017)AUDI A4 (2006-2008)MERCEDES-BENZ GL-Class (2013-2016)FORD Escape (2013-2019)BMW 4 Series (2021-2025)LINCOLN LS (2000-2006)BMW 5 Series (2017-2023)FORD Focus (2012-2018)CHRYSLER Pacifica (2004-2008)MITSUBISHI Eclipse (2000-2005)BMW 3 Series (2006-2011)AUDI Q5 (2009-2017)LINCOLN Aviator (2003-2005)MERCEDES-BENZ C-Class (2001-2007)BMW Z4 (2019-2025)AUDI A4 (2017-2025)FORD Freestyle (2005-2007)MAZDA Tribute (2001-2011)BMW 7 Series (2023-2025)LINCOLN MKZ (2013-2020)MERCEDES-BENZ C-Class (2008-2014)AUDI A8 (2011-2018)PORSCHE 911 (2020-2025)FORD Ranger (2000-2011)AUDI Q8 (2019-2025)BMW 7 Series (2016-2022)MERCEDES-BENZ E-Class (2010-2016)BMW 8 Series (2019-2025)FORD Super Duty (2000-2007)MITSUBISHI Lancer (2002-2007)MERCEDES-BENZ CLS-Class (2012-2018)MERCEDES-BENZ C-Class (2015-2021)BMW 6 Series (2012-2018)PORSCHE 911 (2012-2019)PORSCHE Cayenne (2019-2025)FORD F-150 (2000-2003)AUDI A4 (2002-2005)AUDI Q5 (2018-2025)AUDI Q7 (2007-2015)
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz E-Class, counted across every engine. A complaint can name more than one system.

Engine: 85 owner complaints
Electrical System: 72 owner complaints
Safety Systems: 62 owner complaints
Fuel System: 44 owner complaints
Transmission: 40 owner complaints

What to check on a used 2017-2023 Mercedes-Benz E-Class

On a used 2017-2023 Mercedes-Benz E-Class, the systems with the most NHTSA owner complaints are the engine (85), the electrical system (72) and the airbags and driver-assist systems (62). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 85 owner complaints on the 2017-2023 Mercedes-Benz E-Class about the engine, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 72 owner complaints on the 2017-2023 Mercedes-Benz E-Class about the electrical system.
  3. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 62 owner complaints on the 2017-2023 Mercedes-Benz E-Class about the airbags and driver-assist systems.
  4. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 44 owner complaints on the 2017-2023 Mercedes-Benz E-Class about the fuel system, all engines combined.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 40 owner complaints on the 2017-2023 Mercedes-Benz E-Class about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2017-2023 Mercedes-Benz E-Class

Recalls (15)

24V445000Jun 14, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

24V100000Feb 9, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.

23V880000Dec 21, 2023serious
Fuel System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.

22V733000Sep 30, 2022serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 CLS450 Coupe and AMG E53, 2019-2021 AMG CLS53 Coupe, and 2021-2022 E450 vehicles. The 12-Volt battery in the trunk may not be properly secured, which, in the event of a crash, can cause electrical connection failure, disabling various safety features including, emergency call (eCall) system, electric seat adjustment, hazard warning lights, and automatic door locks.

22V533000Jul 22, 2022serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 AMG GT43, 2019-2022 AMG E53, E53 Coupe, E53 Cabriolet, AMG GT53, and 2019-2021 AMG CLS53 vehicles. The transmission wiring harness may be misrouted, which can expose the electrical connector to corrosion, and result in an electrical short-circuit.

Show 10 older recalls
22V365000May 20, 2022serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

22V189000Mar 25, 2022serious
Steering

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2022 C-Class, E-Class, S-Class, SL, EClass Coupe/Convertible, CLS, AMG GT 4-doors Coupe, and EQS vehicles with a heated leather steering wheel. Due to a software error in the hand detection control unit, the hands-off detection might not detect when the driver's hands are away from the steering wheel when using the Active Distance Assist DISTRONIC system.

21V527000Jul 12, 2021serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 CLS450, AMG E53, AMG CLS53, E350, E450, AMG GT43, AMG GT53, 2020 S450, S560, G550, AMG GLC63, 2020-2021 GLC300, and AMG G63 vehicles. The side crash sensor connectors may come loose, which could delay the activation of air bags and seatbelts during a side impact crash.

21V483000Jun 25, 2021serious
Seat Belts

Mercedes-Benz, LLC (MBUSA) is recalling certain 2021 G550, AMG G63, E350, E450, AMG CLS53, AMG E53, AMG GT43, AMG GT53, AMG GT63, 2021-2022 CLS450, and AMG E63 vehicles. The rear seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

21V406000May 28, 2021serious
Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C300 Cabriolet, C43 AMG Cabriolet, C63 AMG Cabriolet, C63 AMG S Cabriolet, E450 Cabriolet, and E53 AMG Cabriolet vehicles. The rear headrests may be incorrectly mounted to the seatbacks.

21V354000May 14, 2021serious
Back Over Prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

21V230000Apr 1, 2021serious
Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

21V216000Mar 26, 2021serious
Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 E350, E450, E450 Wagon, E63S AMG, 2020 E63S AMG Wagon, and 2020-2021 E53 AMG vehicles. The passenger seat limiter may allow the seat to be positioned too close to the air bag.

21V058000Feb 5, 2021serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

20V673000Oct 30, 2020serious
Seats

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2021 E350 and E450, 2019-2021 AMG E53 and 2020-2021 AMG E63 vehicles. The front passenger seat may be missing the mechanical seat adjustment range limit stop, allowing the seat to move outside of the acceptable range in relation to the air bag.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Optional

Alternatives in Midsize Sedan

Frequently Asked Questions

What are the most common 2017-2023 Mercedes-Benz E-Class complaints?

Owners have filed 377 complaints with NHTSA about the 2017-2023 Mercedes-Benz E-Class. The systems they name most often are the engine, the electrical system and the safety systems.

Is the 2017-2023 Mercedes-Benz E-Class a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 377 complaints with NHTSA about the 2017-2023 Mercedes-Benz E-Class. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2017-2023 Mercedes-Benz E-Class have?

NHTSA has 377 owner complaints on file for the 2017-2023 Mercedes-Benz E-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2017-2023 Mercedes-Benz E-Class?

NHTSA lists 15 recalls covering some 2017-2023 Mercedes-Benz E-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz E-Class?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the safety systems, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the E-Class?

The 2023 Mercedes-Benz E-Class received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 5 stars (9.7% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 377 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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