Reliability
Mercedes-Benz

GLS-Class (X166)

2017-2019 · Full-Size SUV ยท 2 engines
90 NHTSA Complaints
12 Recalls
11 Fire Reports
3 Crash Reports
View all 2 generations of the Mercedes-Benz GLS-Class → ๐Ÿ“‹ Inspection checklist

Reliability Score

9.0 / 10

Reliability score

Very few owner complaints against similar full-size SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 26 powertrain complaints. A typical full-size SUV fleet of this size and age would have drawn about 83.

Scores this high have held: three years on they had moved 0.1 points in the typical case.

Breakdown
Complaints overall26 complaints against about 83 for similar vehicles
9.0
Last three years13 complaints against about 41 for similar vehicles
8.9
Engine, transmission or drive unit failed or replaced2 complaints against about 25 for similar vehicles
9.8
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20179.1
  • 20189.2
  • 20198.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

3.0L 6-cyl turbo 9.1/10
No clear difference from the 4.7L 8-cyl turbo. (19 complaints, about 80,000 built)
4.7L 8-cyl turbo 7.9/10
No clear difference from the 3.0L 6-cyl turbo. (6 complaints, about 12,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

3.0-V6-Gas

3.0L 6-cyl
69 complaints 23.0 per year Gasoline
9 fire reports
View details

Complaint Breakdown

engine
14
electrical
12
fuel system
8
other
8
exterior
7

Known Issues

Engine Issues (14 complaints)
Electrical System Issues (12 complaints)
Fuel System Issues (8 complaints)

Same engine used in

+88 more
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Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

M157

5.5L 8-cyl Turbo / 577 hp
5 complaints 1.7 per year Gasoline
1 fire report
View details

Complaint Breakdown

suspension
2
interior
1
other
1
brakes
1
steering
1

Known Issues

Suspension Issues (2 complaints)
Interior Issues (1 complaints)
Brakes Issues (1 complaints)

Mercedes-Benz GLS-Class Unidentified Engine

2 complaints 1.0 per year
1 fire report
View details

Complaint Breakdown

engine
1
wheels tires
1

Known Issues

Engine Issues (1 complaints)
Wheels & Tires Issues (1 complaints)

Vehicle-Level Issues

These issues affect the Mercedes-Benz GLS-Class regardless of engine variant.

Engine Issues (18 complaints)
engine critical
Electrical System Issues (13 complaints)
electrical critical
Suspension Issues (11 complaints)
suspension cosmetic
Fuel System Issues (9 complaints)
fuel_system critical
Transmission Issues (8 complaints)
transmission cosmetic

Recalls (12)

24V207000Mar 15, 2024serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 GLE 350, 2020-2024 GLE 450, 2020-2023 GLS 580, GLE 580, 2019-2023 GLS 450, 2021-2023 Maybach GLS 600, AMG GLS 63, 2021-2024 AMG GLE 53, AMG GLE 53 Coupe, and AMG GLE 63 S vehicles. A 48-Volt ground connection under the passenger seat may not be secured properly, resulting in the ground connection overheating.

22V365000May 20, 2022serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

21V072000Feb 12, 2021serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

21V058000Feb 5, 2021serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

19V787000Nov 1, 2019serious
Communication

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

Show 7 older recalls
18V539000Aug 16, 2018serious
Service Brakes

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.

18V272000Apr 27, 2018serious
Suspension

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

17V816000Dec 18, 2017serious
Latches/Locks/Linkages

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

17V655000Oct 17, 2017serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

17V241000Apr 11, 2017serious
Steering

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

17V077000Feb 8, 2017serious
Latches/Locks/Linkages

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

16V903000Dec 15, 2016serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

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Frequently Asked Questions

What are the most common 2017-2019 Mercedes-Benz GLS-Class problems?

The 2017-2019 Mercedes-Benz GLS-Class has accumulated 90 NHTSA complaints. The most frequently reported problem areas are Engine, Electrical System, Suspension. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.

Is the 2017-2019 Mercedes-Benz GLS-Class a good used car?

The 2017-2019 Mercedes-Benz GLS-Class can be a sound used car depending on trim, mileage, and maintenance history. With 90 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2017-2019 Mercedes-Benz GLS-Class have?

The 2017-2019 Mercedes-Benz GLS-Class has 90 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2017-2019 Mercedes-Benz GLS-Class?

There are 12 NHTSA recalls affecting some 2017-2019 Mercedes-Benz GLS-Class vehicles. Recall status varies by VIN โ€” check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz GLS-Class?

Before buying a used Mercedes-Benz GLS-Class, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Engine, Electrical System, Suspension, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Does the GLS-Class have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2017-2019 Mercedes-Benz GLS-Class. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 90 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.

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