ProMaster City (1st)
Reliability Score
Complaints by Engine Code
2.4-I4-Gas
2.4L 4-cyl / 184 hpView details
Complaint Breakdown
Show 2 additional engine variants with limited data
Ram ProMaster City Unidentified Engine
View details
Complaint Breakdown
3.6-V6-Gas
3.6L 6-cylView details
Complaint Breakdown
Owner Complaints by System
Complaints owners filed with NHTSA about the Ram ProMaster City, counted across every engine. A complaint can name more than one system.
What to check on a used 2015-2022 Ram ProMaster City
On a used 2015-2022 Ram ProMaster City, the systems with the most NHTSA owner complaints are the engine (32), the electrical system (28) and the transmission and drivetrain (24). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 32 owner complaints on the 2015-2022 Ram ProMaster City about the engine.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 28 owner complaints on the 2015-2022 Ram ProMaster City about the electrical system.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 24 owner complaints on the 2015-2022 Ram ProMaster City about the transmission and drivetrain.
- Check every exterior light, the wipers, the washers, the mirrors and the glass.Safety. NHTSA has 6 owner complaints on the 2015-2022 Ram ProMaster City about the exterior lighting.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 1 owner complaint on the 2015-2022 Ram ProMaster City about the brakes.
Recalls (10)
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Chrysler (FCA US, LLC) is recalling certain 2021 Ram ProMaster City and Ram ProMaster vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.
Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Show 5 older recalls
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Chrysler (FCA US LLC) is recalling one model year 2017 RAM ProMaster City vehicle manufactured on November 5, 2016. This vehicle has side curtain air bags that may not inflate properly in the event of a crash.
Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."
Alternatives in Compact Van
Frequently Asked Questions
What are the most common 2015-2022 Ram ProMaster City complaints?
Owners have filed 87 complaints with NHTSA about the 2015-2022 Ram ProMaster City. The systems they name most often are the engine, the electrical system and the transmission.
Is the 2015-2022 Ram ProMaster City a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 87 complaints with NHTSA about the 2015-2022 Ram ProMaster City. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2015-2022 Ram ProMaster City have?
NHTSA has 87 owner complaints on file for the 2015-2022 Ram ProMaster City as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2015-2022 Ram ProMaster City?
NHTSA lists 10 recalls covering some 2015-2022 Ram ProMaster City vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Ram ProMaster City?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the ProMaster City have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2015-2022 Ram ProMaster City. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 87 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.