Grand Cherokee (WL)
NHTSA Safety Ratings About NHTSA ratings
Battery & Propulsion Reliability
Plug-in Hybrid (PHEV)
Battery & propulsion complaint analysis for the 2022-2025 Jeep Grand Cherokee
That's roughly 10.3x the typical rate for PHEVs in this dataset (median 5.7 per year). This generation has materially more battery & propulsion complaints than its peers, even after accounting for sales volume.
What kind of battery complaint?
Among the 301 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Charge port, cable, mobile connector, or session failures.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Battery & propulsion recalls (2)
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire can increase the risk of injury.
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Consequence: A vehicle fire while parked or driving can increase the risk of injury.
Sample complaint excerpts
Hybrid Drivetrain
- [2022] On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent
- [2022] Smoke set off smoke dector in garrage has a burning smell not plastic like metel and the car has a odor like nail polish on the inside. I am writing to provide an urgent update regarding my Jeep. Per our previous discussions, we had intended to coordinate a service visit to the Concord dealership. However, as of today, Jan 27 2026 at approximately 2:29pm, the vehicle has experienced a catastrophi
- [2022] Vehicle hybrid system shuts down vehicle at random times. “Service hybrid system” warning comes on, dealership will not fix or acknowledge the issue. The battery is at fire risk if I charge the vehicle. Car has shut down and died multiple times, and does not respond for up to 30 minutes. Car has shut down while driving, putting itself into limp mode, citing the hybrid system. There has been 10 rec
High-Voltage Battery
- [2022] My 2022 Jeep Grand Cherokee 4xe was recalled in the summer/fall because the high voltage battery could catch fire. This is one of many recalls the car has endured (due to battery trouble) since I purchased it in 2022. I called the dealer as soon as I received the letter and was told that no parts were available and to check back later. I drained the electric battery and did not charge it after tha
- [2022] On 01/30/26, I delivered my vehicle to an authorized Jeep dealership for the third time in connection with Safety Recall 68C involving the hybrid battery system. The recall addresses a battery defect that carries risk of fire. This is the third occasion on which I have had to leave my vehicle with the dealership because the recall repair has not been successfully completed. During the most recent
- [2022] Turned on the car to the find the check engine light was on. Drive 5 minutes to my son’s school to pick him up. Turned the car off, then back on to see if maybe the check engine light would go off. Instead the check engine light, battery light and service hybrid charging system errors appeared on the dash. THE CAR WOULD NOT TURN OFF AND I WAS UNABLE TO PUT IT IN GEAR AT ALL. It left me stranded. I
Electric Propulsion
- [2022] Issue 1: After several recalls - the battery issue still remains. Often not kicking in and leaving a power deficit (loss of motive power). The gap is short, but when low speed on battery and you push the accellerator to merge/turn, etc. and there is a delay - it can cause an accident. Issue 2: The investigation of alerts of pedestrians - happens intermittently. There has never been a fix. Issue
- [2022] Smoke set off smoke dector in garrage has a burning smell not plastic like metel and the car has a odor like nail polish on the inside. I am writing to provide an urgent update regarding my Jeep. Per our previous discussions, we had intended to coordinate a service visit to the Concord dealership. However, as of today, Jan 27 2026 at approximately 2:29pm, the vehicle has experienced a catastrophi
- [2022] Vehicle hybrid system shuts down vehicle at random times. “Service hybrid system” warning comes on, dealership will not fix or acknowledge the issue. The battery is at fire risk if I charge the vehicle. Car has shut down and died multiple times, and does not respond for up to 30 minutes. Car has shut down while driving, putting itself into limp mode, citing the hybrid system. There has been 10 rec
Thermal Events
- [2022] Was driving on a crowded interstate highway that runs through Denver when my 2022 Jeep Grand Cherokee 4xe suddenly turned off. Luckily, there were no cars in the adjacent lane and I had enough forward momentum to get across that lane and onto the shoulder of the road. There were no warning lights or alarm sounds, the engine just turned off. After reaching the shoulder, I restarted the car and c
- [2022] My vehicle is subject to active recall 68C involving high-voltage battery fire risk in Jeep 4xe vehicles. Manufacturer has confirmed recall applies to this vehicle, but no remedy is currently available. I have been instructed to limit charging and parking due to risk of thermal event/fire. This creates an ongoing safety risk to myself, family, my home, nearby properties and others. My vehicle rema
- [2022] The vehicle has experienced recurring safety-related issues associated with the hybrid electrical and propulsion systems. During normal operation, warning messages related to the hybrid system appeared, and the vehicle entered reduced functionality or became unreliable to operate. These conditions created concern about potential loss of propulsion while driving. In addition to propulsion concerns,
Charging System
- [2022] Smoke set off smoke dector in garrage has a burning smell not plastic like metel and the car has a odor like nail polish on the inside. I am writing to provide an urgent update regarding my Jeep. Per our previous discussions, we had intended to coordinate a service visit to the Concord dealership. However, as of today, Jan 27 2026 at approximately 2:29pm, the vehicle has experienced a catastrophi
- [2022] After dealer installed recall 24V-720 on 1/15/2025, I started seeing Red Wrench light and warning to Service Hybrid System a few times each month. The warnings only flashed for a few seconds and disappeared - no service engine light. Also, the vehicle failed to charge about half the time. In early May, I was driving (in hybrid mode) about 45 miles per hour, and the Red Wrench light and warning t
- [2022] I leased a 2022 Jeep Grand Cherokee 4xe. The main failure involves the hybrid electrical system, which repeatedly malfunctions. The most serious issue is that the vehicle will suddenly stall while driving, without warning, leaving me and my children stranded in the middle of traffic. This creates an extreme safety risk, as it has happened in intersections and nearly caused accidents with other veh
12V Auxiliary Battery
- [2024] On 10/19/2025, my 2024 Jeep Grand Cherokee 4xe experienced a serious electrical malfunction. When I attempted to start the vehicle, it became stuck in RUN mode and would not shift into Drive. The vehicle also would not shut off — even after pressing the start/stop button multiple times. The hybrid system remained active, and the dashboard stayed illuminated. The only way to power the vehicle down
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Stellantis 4xe PHEV Pack (17.3 kWh)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 10 yr / 100k mi to 70% capacity.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
All Generations
Alternatives in Midsize SUV
Frequently Asked Questions
What are the most common 2022-2025 Jeep Grand Cherokee problems?
The 2022-2025 Jeep Grand Cherokee has accumulated 1,342 NHTSA complaints. The most frequently reported problem areas are general mechanical issues. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.
Which Jeep Grand Cherokee engine is most reliable?
The 2022-2025 Jeep Grand Cherokee was offered with 0 engine options. Based on NHTSA complaint data, the base engine has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2022-2025 Jeep Grand Cherokee a good used car?
The 2022-2025 Jeep Grand Cherokee can be a solid used car purchase depending on trim, mileage, and maintenance history. With 1,342 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2022-2025 Jeep Grand Cherokee have?
The 2022-2025 Jeep Grand Cherokee has 1,342 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2022-2025 Jeep Grand Cherokee?
There are 0 NHTSA recalls affecting some 2022-2025 Jeep Grand Cherokee vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Jeep Grand Cherokee?
Before buying a used Jeep Grand Cherokee, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to general mechanical issues, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
What are the NHTSA crash test ratings for the Grand Cherokee?
The 2025 Jeep Grand Cherokee received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (17.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 1,342 complaints analyzed. Data confidence: high. Last updated: 2026-04-07.