Reliability
Ram

3500 (5th)

2019-2025 · Heavy-Duty Truck · 3 engines
565 NHTSA Complaints
33 Recalls
20 Fire Reports
24 Crash Reports
View all 3 generations of the Ram 3500 → Inspection checklist

Reliability Score

Not rated

Owners filed 123 powertrain complaints. That is too few vehicles, or too few years on the road, to compare with similar vehicles.

Covers the 2022 model year only (the generation ran 2019 to 2025).

On the record · from NHTSA's files, not reviewed by hand

Recall20V511
Engine And Engine Cooling, Engine, Oil/Lubrication · 225 vehicles (20% of those built)
Engineering analysisEA23001
High pressure fuel pump failure · opened 2023, open, led to recall 24V957

Complaints by Engine Code

Every complaint of any kind (brakes, airbags, electrical and the rest) whose VIN names the engine, across all model years. The score above counts only engine, transmission and drivetrain complaints, so its figures for the same engine are smaller. Fire, injury and death figures count complaints that report one.

Show

6.7T-I6-Diesel

6.7L 6-cyl Turbo
542 complaints 77.4 per year Diesel
19 fire reports
View details

Complaint Breakdown

transmission
154
fuel system
116
electrical
110
engine
94
brakes
59

Ram 3500 Unidentified Engine

13 complaints 1.9 per year
View details

Complaint Breakdown

wheels tires
3
engine
3
brakes
3
fuel system
2
transmission
1

6.4-V8-Gas

6.4L 8-cyl / 410 hp
10 complaints 2.5 per year Gasoline
1 fire report
View details

Complaint Breakdown

other
4
brakes
3
engine
1
transmission
1
steering
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Ram 3500, counted across every engine. A complaint can name more than one system.

Transmission: 156 owner complaints
Fuel System: 118 owner complaints
Electrical System: 110 owner complaints
Engine: 98 owner complaints
Brakes: 65 owner complaints

What to check on a used 2019-2025 Ram 3500

On a used 2019-2025 Ram 3500, the systems with the most NHTSA owner complaints are the transmission and drivetrain (156), the fuel system (118) and the electrical system (110). Each one has an inspection step below, with counts as of 2026-10-09. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 156 owner complaints on the 2019-2025 Ram 3500 about the transmission and drivetrain, all engines combined.
  2. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 118 owner complaints on the 2019-2025 Ram 3500 about the fuel system, all engines combined.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 110 owner complaints on the 2019-2025 Ram 3500 about the electrical system.
  4. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 98 owner complaints on the 2019-2025 Ram 3500 about the engine, all engines combined.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 65 owner complaints on the 2019-2025 Ram 3500 about the brakes.
Open the full inspection checklist for the 2019-2025 Ram 3500

Recalls (33)

26V225000Apr 9, 2026serious
Electrical System

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."

26V059000Feb 2, 2026serious
Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.

25V882000Dec 18, 2025serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."

25V824000Dec 1, 2025serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

25V826000Dec 1, 2025serious
Electrical System

Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

Show 28 older recalls
25V765000Nov 6, 2025serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 1500, Ram 2500, Ram 3500, Ram 4500, and Ram 5500 vehicles. The steering column control module may cause the driver's side air bag not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

25V297000May 8, 2025serious
Powertrain

Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."

25V010000Jan 16, 2025serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

24V436000Jun 13, 2024serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

24V415000Jun 6, 2024serious
Electronic Stability Control (Esc)

Chrysler (FCA US, LLC) is recalling certain 2022 Dodge Durango and Ram 2500 and 3500 vehicles. Due to a software malfunction, the ABS control module may disable the electronic stability control system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

24V413000Jun 6, 2024serious
Powertrain

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.

24V199000Mar 14, 2024serious
Air Bags

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

23V799000Nov 28, 2023serious
Steering

Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

23V654000Sep 28, 2023serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram 1500, Ram 3500 Cab Chassis with GVWR less than 10,000 lbs., and 2022-2024 Ram 2500 vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

23V060000Feb 9, 2023serious
Electrical System

Chrysler (FCA US, LLC) is recalling certain 2021-2023 Ram 2500, 3500, 3500 Cab Chassis, and 4500, 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the heater grid relay with the ignition on or off.

22V904000Dec 8, 2022serious
Structure

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

22V835000Nov 10, 2022serious
Powertrain

FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

22V642000Aug 26, 2022serious
Engine & Cooling

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 3500, 3500 Cab Chassis, Ram 2500, and 4500 and 5500 Cab Chassis vehicles equipped with Cummins 6.7L turbo diesel engines. The engine control module (ECM) may have been built with a misaligned capacitor that can short-circuit, resulting in an internal loss of communication.

22V407000Jun 9, 2022serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2022 Ram 1500, 2500 pickup trucks, and 3500 Cab Chassis vehicles with GVWR less than 10,000 lbs. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

22V140000Mar 10, 2022serious
Service Brakes

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

22V035000Jan 27, 2022serious
Visibility

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

21V925000Nov 24, 2021serious
Air Bags

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 2500, Ram 3500, and 2021 Ram 1500 Classic pickup trucks. The side air bag inflatable curtain (SABIC) assemblies may have been manufactured with the incorrect amount of compressed gas, which can result in an improper air bag deployment.

21V880000Nov 12, 2021serious
Fuel System, Diesel

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

21V798000Oct 14, 2021serious
Electrical System

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Ram 3500, 2500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. An electrical short in the relay may cause a vehicle fire with the ignition on or off.

21V439000Jun 10, 2021serious
Engine & Cooling

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

21V398000May 27, 2021serious
Wheels

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

21V163000Mar 11, 2021serious
Electrical System

Chrysler (FCA US, LLC) is recalling certain 2021 Ram 2500, 3500, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with a Cummins 6.7L Turbo Diesel engine. An electrical short may occur in the Solid State Intake Heater Grid Relay, which could result in a vehicle fire.

20V191000Sep 10, 2020serious
Back Over Prevention

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

20V511000Aug 27, 2020serious
Engine & Cooling

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

20V207000Apr 9, 2020serious
Structure

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.

20V043000Jan 24, 2020serious
Powertrain

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and 3500 Pickup vehicles equipped with six-speed automatic (68RFE) transmissions. A build up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.

19V635000Aug 29, 2019serious
Service Brakes

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500, 3500 and 3500 Cab Chassis trucks. The brake calipers may have been manufactured with an incorrect assembly fluid, which can cause the caliper's rubber seals to swell.

19V498000Jun 27, 2019serious
Fuel System, Diesel

Chrysler (FCA US LLC) is recalling certain 2019 Ram 2500 and 3500 trucks, and 3500, 4500, and 5500 Cab Chassis vehicles equipped with diesel engines. The fuel lines may leak fuel into the engine compartment.

Alternatives in Heavy-Duty Truck

Frequently Asked Questions

What are the most common 2019-2025 Ram 3500 complaints?

Owners have filed 565 complaints with NHTSA about the 2019-2025 Ram 3500. The systems they name most often are the transmission, the fuel system and the electrical system.

Is the 2019-2025 Ram 3500 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 565 complaints with NHTSA about the 2019-2025 Ram 3500. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2019-2025 Ram 3500 have?

NHTSA has 565 owner complaints on file for the 2019-2025 Ram 3500 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2019-2025 Ram 3500?

NHTSA lists 33 recalls covering some 2019-2025 Ram 3500 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ram 3500?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the transmission, the fuel system and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the 3500 have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2019-2025 Ram 3500. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 565 complaints analyzed. Data confidence: high. Last updated: 2026-10-18.

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