Reliability
Mercedes-Benz

E-Class (W211)

2003-2009 · Midsize Sedan · 9 engines
2,736 NHTSA Complaints
5 Recalls
41 Fire Reports
75 Crash Reports
View all 5 generations of the Mercedes-Benz E-Class → Inspection checklist

Reliability Score

2.8 / 10

Reliability score

Many more owner complaints than similar midsize sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 1,889 powertrain complaints. A typical midsize sedan fleet of this size and age would have drawn about 392.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Breakdown
Complaints overall1,889 complaints against about 392 for similar vehicles
2.8
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced43 complaints against about 72 for similar vehicles
8.2
Oil consumption, fuel in the oil or overheating4 complaints against about 29 for similar vehicles
9.6

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20033.5
  • 20042.3
  • 20052.1
  • 20062.6
  • 20072.4
  • 20084.7
  • 20095.4

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2006 to 2009 model years only

3.5L 6-cyl 3.2/10
No clear difference from this generation's other engines. (693 complaints, about 160,000 built)
3.0L 6-cyl turbo diesel 6.2/10
About 63% fewer powertrain complaints than this generation's other engines, per vehicle built. (22 complaints, about 13,000 built)
5.5L 8-cyl 2.9/10
About 75% more powertrain complaints than this generation's other engines, per vehicle built. (72 complaints, about 10,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record · from NHTSA's files, not reviewed by hand

Engineering analysisEA13003
Fuel leakage from the fuel tank · opened 2013, closed 2014

Complaints by Engine Code

Show

3.5-V6-Gas

3.5L 6-cyl
917 complaints 183.4 per year Gasoline
30 fire reports 1 fatality
View details

Complaint Breakdown

fuel system
558
engine
107
transmission
63
brakes
61
electrical
56

Same engine used in

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Mercedes-Benz E-Class Unidentified Engine

323 complaints 46.1 per year
4 fire reports
View details

Complaint Breakdown

fuel system
164
brakes
57
engine
28
electrical
20
suspension
19

3.2-I6-Diesel

3.2L 6-cyl / 201 hp
77 complaints 38.5 per year Diesel
View details

Complaint Breakdown

brakes
39
safety systems
10
fuel system
8
electrical
6
other
5
Show 4 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

3.7-V8-Gas

3.7L 8-cyl / 240 hp
1 complaint 1.0 per year Gasoline
View details

Complaint Breakdown

transmission
1
steering
1

3.1-I6-Diesel

3.1L 6-cyl / 201 hp
1 complaint 1.0 per year Diesel
View details

Complaint Breakdown

brakes
1

OM642 DE30

3.0L 6-cyl Turbo / 174 hp
1 complaint 1.0 per year Diesel
View details

Complaint Breakdown

suspension
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz E-Class, counted across every engine. A complaint can name more than one system.

Fuel System: 1,630 owner complaints
Brakes: 398 owner complaints
Engine: 206 owner complaints
Electrical System: 179 owner complaints
Transmission: 135 owner complaints

What to check on a used 2003-2009 Mercedes-Benz E-Class

On a used 2003-2009 Mercedes-Benz E-Class, the systems with the most NHTSA owner complaints are the fuel system (1,630), the brakes (398) and the engine (206). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 1,630 owner complaints on the 2003-2009 Mercedes-Benz E-Class about the fuel system, all engines combined.
  2. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 398 owner complaints on the 2003-2009 Mercedes-Benz E-Class about the brakes.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 206 owner complaints on the 2003-2009 Mercedes-Benz E-Class about the engine, all engines combined.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 179 owner complaints on the 2003-2009 Mercedes-Benz E-Class about the electrical system.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 135 owner complaints on the 2003-2009 Mercedes-Benz E-Class about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2003-2009 Mercedes-Benz E-Class

Recalls (5)

24V874000Nov 19, 2024serious
Visibility

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please see the recall report for a complete list of models and model years. The glass sunroof panel may not be properly secured and can detach.

22V954000Dec 23, 2022serious
Visibility

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2001-2011 C-Class, CLK, E-Class, and CLS vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The glass sunroof panel may not be properly secured and may detach.

21V196000Mar 19, 2021serious
Visibility

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2006-2007 C350, C230, C280, CLK350, E320CDI, E350 Wagon, E350, 2006 C55 AMG, CLK500, CLS500, CLS55 AMG, E500 Wagon, E500, E55 AMG, 2007 CLK550, CLS550, CLS63 AMG, E550, E63 AMG, and E63 Wagon AMG vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly causing the glass panel to detach from the vehicle.

19V918000Dec 20, 2019serious
Visibility

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2001-2011 vehicles. The bonding between the glass panel and the sliding roof frame may deteriorate, possibly resulting in the glass panel detaching from the vehicle. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V918-4126.pdf

12V264000Jun 12, 2012serious
Suspension

MERCEDES-BENZ IS RECALLING CERTAIN MODEL YEAR 2007-2009 E350 4MATIC WAGON VEHICLES MANUFACTURED FROM JULY 1, 2006, THROUGH APRIL 30, 2009. A CONNECTING ROD FOR THE LOAD LEVELING REAR SUSPENSION SYSTEM MAY FAIL.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5 (10.1% risk)
ESC: Standard FCW: Optional LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5 (10.1% risk)
ESC: Standard FCW: Optional LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5 (10.1% risk)
ESC: Standard FCW: Optional LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5 (10.1% risk)
ESC: Standard FCW: Optional LDW: No

Alternatives in Midsize Sedan

Frequently Asked Questions

What are the most common 2003-2009 Mercedes-Benz E-Class complaints?

Owners have filed 2,736 complaints with NHTSA about the 2003-2009 Mercedes-Benz E-Class. The systems they name most often are the fuel system, the brakes and the engine.

Is the 2003-2009 Mercedes-Benz E-Class a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 2,736 complaints with NHTSA about the 2003-2009 Mercedes-Benz E-Class. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2003-2009 Mercedes-Benz E-Class have?

NHTSA has 2,736 owner complaints on file for the 2003-2009 Mercedes-Benz E-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2003-2009 Mercedes-Benz E-Class?

NHTSA lists 5 recalls covering some 2003-2009 Mercedes-Benz E-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz E-Class?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the fuel system, the brakes and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the E-Class?

The 2009 Mercedes-Benz E-Class received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 5 stars (10.1% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 2,736 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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