Reliability
Dodge

Journey (1st)

2009-2020 · Midsize SUV · 5 engines
5,520 NHTSA Complaints
27 Recalls
111 Fire Reports
207 Crash Reports
Inspection checklist

Reliability Score

7.1 / 10

Reliability score

About as many owner complaints as similar midsize SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 1,519 powertrain complaints. A typical midsize SUV fleet of this size and age would have drawn about 1,563.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall1,519 complaints against about 1,563 for similar vehicles
7.1
Last three years158 complaints against about 413 for similar vehicles
8.9
Engine, transmission or drive unit failed or replaced157 complaints against about 344 for similar vehicles
8.6
Oil consumption, fuel in the oil or overheating74 complaints against about 138 for similar vehicles
8.4

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20094.8
  • 20105.3
  • 20117.4
  • 20127.1
  • 20137.9
  • 20147.4
  • 20156.8
  • 20166.5
  • 20178.7
  • 20189.2
  • 20199.3
  • 20208.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

2.4L 4-cyl 7.4/10
About 19% fewer powertrain complaints than this generation's other engines, per vehicle built. (521 complaints, about 445,000 built)
3.6L 6-cyl 7.2/10
No clear difference from this generation's other engines. (451 complaints, about 332,000 built)
3.5L 6-cyl 6.5/10
About 40% more powertrain complaints than this generation's other engines, per vehicle built. (411 complaints, about 216,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

3.5-V6-Gas

3.5L 6-cyl
1,891 complaints 378.2 per year Gasoline
40 fire reports 1 fatality
View details

Complaint Breakdown

electrical
1072
brakes
367
engine
285
safety systems
280
transmission
134

Same engine used in

+73 more
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2.4-I4-Gas

2.4L 4-cyl
1,746 complaints 145.5 per year Gasoline
42 fire reports
View details

Dodge Journey Unidentified Engine

514 complaints 46.7 per year
13 fire reports
View details

Complaint Breakdown

electrical
212
brakes
133
engine
90
transmission
44
wheels tires
39

3.6-V6-FlexFuel

3.6L 6-cyl / 283 hp
299 complaints 37.4 per year Flexible Fuel Vehicle (FFV)
1 fire report
View details
Show 8 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

2.5T-I4-Diesel

2.5L 4-cyl Turbo
1 complaint 1.0 per year Diesel
View details

Complaint Breakdown

electrical
1

Same engine used in

2.8-I4-Diesel

2.8L 4-cyl
1 complaint 1.0 per year Diesel
View details

Complaint Breakdown

steering
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Dodge Journey, counted across every engine. A complaint can name more than one system.

Electrical System: 2,371 owner complaints
Engine: 1,070 owner complaints
Brakes: 1,060 owner complaints
Safety Systems: 754 owner complaints
Transmission: 526 owner complaints

What to check on a used 2009-2020 Dodge Journey

On a used 2009-2020 Dodge Journey, the systems with the most NHTSA owner complaints are the electrical system (2,371), the engine (1,070) and the brakes (1,060). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 2,371 owner complaints on the 2009-2020 Dodge Journey about the electrical system.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 1,070 owner complaints on the 2009-2020 Dodge Journey about the engine, all engines combined.
  3. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 1,060 owner complaints on the 2009-2020 Dodge Journey about the brakes.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 754 owner complaints on the 2009-2020 Dodge Journey about the airbags and driver-assist systems.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 526 owner complaints on the 2009-2020 Dodge Journey about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2009-2020 Dodge Journey

Recalls (27)

25V552000Aug 26, 2025serious
Back Over Prevention

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

22V723000Sep 29, 2022serious
Exterior Lighting

Chrysler (FCA US, LLC) is recalling certain 2017-2018 Dodge Journey vehicles. The amber side reflex reflector assembled into the headlamp may not reflect brightly enough. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

18V523000Aug 9, 2018serious
Service Brakes

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

18V524000Aug 9, 2018serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

18V396000Jun 14, 2018serious
Visibility

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey vehicles. When reverse gear has been selected, the rear camera view may not be fully visible within two seconds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Show 22 older recalls
18V398000Jun 14, 2018serious
Back Over Prevention

Chrysler (FCA US LLC) is recalling certain 2018 Dodge Journey and RAM 1500, 2500, and 3500 vehicles. The backup camera may experience a loss of image display while backing up. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

18V332000May 17, 2018serious
Electrical System

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

17V824000Dec 21, 2017serious
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

17V432000Jul 7, 2017serious
Air Bags

Chrysler (FCA US LLC) is recalling certain 2011-2015 Dodge Journey vehicles. In the affected vehicles, the driver's frontal air bag may unexpectedly deploy if the air bag wiring harness gets chafed within the steering wheel and short circuits.

16V907000Dec 16, 2016serious
Engine & Cooling

Chrysler (FCA US LLC) is recalling certain model year 2016 Dodge Journey, Jeep Compass, and Jeep Patriot vehicles manufactured May 9, 2016, to July 15, 2016. The crankshaft or camshaft sensor may only work intermittently, causing the engine to stall.

16V461000Jun 24, 2016serious
Powertrain

Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Chrysler Town & Country, Dodge Grand Caravan vehicles manufactured July 31, 2015, to April 18, 2016, 2016 Dodge Journey vehicles manufactured August 17, 2015, to January 29, 2016, and 2016 RAM ProMaster vehicles manufactured August 15, 2016, to April 15, 2016. The transmission pump may seize causing a loss of hydraulic pressure.

16V273000May 6, 2016serious
Steering

Chrysler (FCA US LLC) is recalling certain model year 2009-2016 Dodge Journey vehicles manufactured July 31, 2007, to November 12, 2016. After exposure to cold temperatures, the power steering return hose may rupture at engine start-up causing a loss of power steering assist.

16V047000Jan 29, 2016serious
Air Bags

FCA US LLC (Chrysler) is recalling certain model year 2009 Dodge Journey vehicles manufactured December 31, 2007, to August 31, 2008, 2008-2009 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured June 18, 2007, to August 31, 2008. In the affected vehicles, the air bag control units may corrode and fail.

15V675000Oct 19, 2015serious
Electronic Stability Control (Esc)

Chrysler (FCA US LLC) is recalling certain model year 2012-2015 Dodge Journey vehicles manufactured April 21, 2012, to April 14, 2015. In the affected vehicles, water may enter the wiring harness for the Anti-lock Brake System (ABS) module and leak into the module, disabling the ABS and/or the Electronic Stability Control (ESC) system.

15V431000Jul 7, 2015serious
Engine & Cooling

Chrysler (FCA US LLC) is recalling certain model year 2011-2015 Dodge Journey vehicles manufactured July 19, 2010, to May 26, 2015 and equipped with 2.4L engines. In the affected vehicles, the engine cover may detach from the engine and contact the exhaust manifold.

14V711000Nov 7, 2014serious
Equipment

Chrysler Group LLC (Chrysler) is recalling certain model year 2014-2015 Dodge Journey vehicles manufactured October 25, 2013, to August 22, 2014. The affected vehicles may be equipped with tire placard labels which contain inaccurate seating capacity and occupant/cargo combined weight information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 110, "Tire Selection and Rims for Passenger Cars."

14V373000Jun 26, 2014serious
Electrical System

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. Chrysler Group LLC (Chrysler) is recalling certain model year 2009-2010 Dodge Journey vehicles manufactured June 29, 2007, to June 17, 2010, and 2008-2010 Dodge Grand Caravan and Chrysler Town and Country vehicles manufactured January 26, 2007, to June 17, 2010. Road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

11V550000Nov 10, 2011serious
Service Brakes

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 DODGE JOURNEY AND FIAT 500 VEHICLES MANUFACTURED FROM OCTOBER 24, 2011, THROUGH OCTOBER 26, 2011. SOME VEHICLES WERE ASSEMBLED WITH CONTAMINATED BRAKE FLUID AND MAY EXPERIENCE A DEGRADATION OF THE SEALING COMPONENTS WITHIN THE BRAKE SYSTEM.

11V487000Sep 29, 2011serious
Engine & Cooling

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2012 CHRYSLER VEHICLES, INCLUDING 200 AND TOWN AND COUNTRY MODELS, DODGE VEHICLES, INCLUDING CHARGER, DURANGO, GRAND CARAVAN AND JOURNEY MODELS AND JEEP GRAND CHEROKEE VEHICLES MANUFACTURED FROM AUGUST 31, 2011, THROUGH SEPTEMBER 13, 2011, THAT ARE EQUIPPED WITH 3.6L ENGINES. THESE ENGINES MAY EXPERIENCE CONNECTING ROD BEARING FAILURE DUE TO DEBRIS INSIDE THE ENGINE BLOCK.

11V315000Jun 8, 2011serious
Steering

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

11V139000Mar 1, 2011serious
Electrical System

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 DODGE JOURNEY, GRAND CARAVAN, AND CHRYSLER TOWN & COUNTRY VEHICLES MANUFACTURER FROM AUGUST 3, 2009, THROUGH JUNE 17, 2010. SOME VEHICLES MAY EXPERIENCE INADVERTENT IGNITION KEY DISPLACEMENT FROM THE RUN TO ACCESSORY POSITION WHILE DRIVING CAUSING THE ENGINE TO SHUT OFF.

10V658000Dec 24, 2010serious
Electrical System

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2009 DODGE JOURNEY VEHICLES MANUFACTURER FROM NOVEMBER 1, 2007, THROUGH NOVEMBER 7, 2008. THE WIRES WITHIN THE FRONT DOOR WIRE HARNESSES MAY FATIGUE AND BREAK, WHICH CAN INTERRUPT THE CIRCUITS FOR THE SIDE IMPACT SENSOR(S), RESULTING IN AN AIRBAG WARNING LAMP ILLUMINATION AND LOSS OF SIDE CRASH SENSING CAPABILITY.

10V475000Oct 7, 2010serious
Steering

CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010 CHRYSLER SEBRING, 300, CHARGER (LX) AND DODGE CHALLENGER (LC), AVENGER (JS), AND JOURNEY (JC), AS WELL AS MODEL YEAR 2011 DODGE RAM LIGHT DUTY PICKUP (DS) VEHICLES. SOME OF THESE VEHICLES MAY EXPERIENCE A SEPARATION AT THE CRIMPED END OF THE POWER STEERING PRESSURE HOSE ASSEMBLY.

09V118000Apr 9, 2009serious
Electrical System

CHRYSLER IS RECALLING 4,314 MY 2009 DODGE JOURNEY, JEEP GRAND CHEROKEE, COMMANDER AND WRANGLER VEHICLES. WIRING MAY BE REVERSED ON THE STEERING COLUMN CONTROL MODULE DRIVER AIRBAG SQUIB CONNECTOR. THE DRIVER'S AIRBAG MAY NOT DEPLOY AS INTENDED.

09V082000Mar 12, 2009serious
Electrical System

CHRYSLER IS RECALLING 16,852 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITHOUT OPTIONAL 115 VOLT AUXILIARY POWER OUTLET. AN UNUSED ELECTRICAL CONNECTOR FOR THE OPTIONAL 115 VOLT AUXILIARY POWER OUTLET OPTION MAY BECOME CORRODED AND COULD SHORT CIRCUIT.

08V528000Oct 9, 2008serious
Powertrain

CHRYSLER IS RECALLING 712 MY 2009 SEBRING, DODGE CALIBER, AVENGER, JOURNEY, JEEP PATRIOT, AND COMPASS VEHICLES. A NEW ADHESIVE USED IN THE POWER TRAIN CONTROL MODULE (PCM) MANUFACTURING PROCESS CAN CAUSE THE PRINTED CIRCUIT BOARD TO BREAK.

08V247000Jun 3, 2008serious
Electrical System

CHRYSLER IS RECALLING 6,692 MY 2009 DODGE JOURNEY VEHICLES EQUIPPED WITH A 3.5L ENGINE. THE ENGINE WIRING HARNESS MAY CONTACT THE LEFT TRANSAXLE MOUNT.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
4/5
Side Crash
—
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
4/5
Side Crash
—
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2009-2020 Dodge Journey complaints?

Owners have filed 5,520 complaints with NHTSA about the 2009-2020 Dodge Journey. The systems they name most often are the electrical system, the engine and the brakes.

Is the 2009-2020 Dodge Journey a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 5,520 complaints with NHTSA about the 2009-2020 Dodge Journey. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2009-2020 Dodge Journey have?

NHTSA has 5,520 owner complaints on file for the 2009-2020 Dodge Journey as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2009-2020 Dodge Journey?

NHTSA lists 27 recalls covering some 2009-2020 Dodge Journey vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Dodge Journey?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the engine and the brakes, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Journey?

The 2020 Dodge Journey received an overall 4-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (18.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 5,520 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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