Mercury

Milan (1st)

2006-2011 · Compact Sedan ยท 1 engine
Best Engine โŒ Avoid (1.0)
2,569 NHTSA Complaints
15 Recalls
11 Fire Reports
97 Crash Reports
๐Ÿ“‹ Inspection checklist

NHTSA Safety Ratings About NHTSA ratings

Overall โ˜…โ˜…โ˜…โ˜…โ˜… 4/5
Frontal Crash
3/5
Side Crash
4/5
Rollover
5/5 (9.2% risk)
ESC: Standard FCW: No LDW: No
Overall โ˜…โ˜…โ˜…โ˜…โ˜… 4/5
Frontal Crash
3/5
Side Crash
4/5
Rollover
4/5 (10.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
5/5 (9.2% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
5/5 (9.2% risk)
ESC: Optional FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
5/5 (9.2% risk)
ESC: No FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
5/5 (9.2% risk)
ESC: No FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
5/5 (9.2% risk)
ESC: No FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
โ€”
ESC: No FCW: No LDW: No
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
โ€”
ESC: No FCW: No LDW: No

Engine Reliability Ratings

Ford

2.5L 4-cyl / 175 hp
โŒ Avoid (1.0)
1,070 complaints 535.0 per year Gasoline
4 fire reports
View details

Complaint Breakdown

steering
303
engine
160
transmission
144
exterior
139
fuel system
134

Known Issues

Steering Issues (303 complaints)
Typical onset: 69,000โ€“140,000 mi Est. repair: $1,500โ€“$2,000 (40 reports)
Engine Issues (160 complaints)
Typical onset: 45,000โ€“70,215 mi Est. repair: $397โ€“$500 (16 reports)
Transmission Issues (144 complaints)
Typical onset: 45,000โ€“62,500 mi Est. repair: $412โ€“$550 (15 reports)

Battery & Propulsion Reliability

Hybrid (HEV)

Battery & propulsion complaint analysis for the 2006-2011 Mercury Milan

โ€” Insufficient Data
8 battery-related complaints 7.0 per year 0 battery-related recalls

Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.

1 fire report

What kind of battery complaint?

Among the 8 battery-related complaints, here's the type mix. These percentages describe what the complaints are about โ€” not how reliable the vehicle is overall.

Electric Propulsion 4 (50%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Hybrid Drivetrain 3 (38%)

Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.

12V Auxiliary Battery 1 (13%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

Sample complaint excerpts
Electric Propulsion
  • [2010] WHILE DRIVING IN TRAFFIC, GOING STRAIGHT AND ON A SLIGHT INCLINE, AT APPROXIMATELY 55 M.P.H., CAR SUDDENLY LOST POWER AND WENT INTO LIMP MODE. VEHICLE MALFUNCTION AND ENGINE LIGHTS ILLUMINATED AND VEHICLE WOULD NOT EXCEED 40-45 M.P.H. ON LEVEL GRADES AND 20 ON SLIGHT INCLINES.MANAGED TO RETURN CAR HOME. TOOK VEHICLE TO DEALER ON 10/26/2015.WHEN VEHICLE WAS RESTARTED THE MALFUNCTION LIGHT DID NOT T
  • [2010] MY 2010 MERCURY MILAN HYBRID THREW THE WRENCH LIGHT TWICE LAST WEEK. BOTH TIMES, IT LOST NEARLY ALL POWER, AND I HAD TO COME TO A COMPLETE STOP ON THE HIGHWAY. MY FORD DEALER DETERMINED IT WAS THE THROTTLE BODY, FORCING THE VEHICLE INTO A SOFTWARE ENFORCED LIMP MODE. UPON DOING SOME RESEARCH I DISCOVERED THAT THROTTLE BODIES IN MILANS, FUSIONS, AND OTHER VEHICLES HAVE BEEN COVERED BY CUSTOMER SATI
  • [2010] THE CAR WOULD INEXPLICABLY STOP DURING DRIVING AND DISPLAY THE RED TRIANGLE WITH THE MESSAGE STOP SAFELY INTERMITTENTLY SOON AFTER THE TIME IT WAS BOUGHT. BUT UPON TURNING IT OFF IT WOULD RESTART. THE DEALERSHIPS DID NOT FIND ANYTHING TO FIX. THE RED TRIANGLE DISPLAY AND SUDDEN LOSS OF POWER WHILE DRIVING DEFECT STEADILY WORSENED AND BECAME SO FREQUENT THAT IT INTERFERED WITH DRIVING. BUT EACH TIM
Hybrid Drivetrain
  • [2010] TL* THE CONTACT OWNS A 2010 MERCURY MILAN HYBRID. AFTER THE CONTACT CHARGED HIS ELECTRICALLY OPERATED VEHICLE, IT WOULD NOT OPERATE IN HYBRID MODE. THE CONTACT FOLLOWED THE DIRECTIONS IN THE OWNER'S MANUAL, BUT THE HYBRID MODE REMAINED NON-FUNCTIONAL. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SHEEHY FORD (901 N FREDERICK AVE, GAITHERSBURG, MD 20879, (301) 358-4443) TO
  • [2010] THE CAR WAS INSIDE AN ATTACHED GARAGE WITH CHILDREN BUCKLED INTO THEIR CARSEATS. MY HUSBAND WAS IN THE DRIVER SEAT. I WAS STANDING OUTSIDE THE CAR WAVING BYE TO THE KIDS. WHEN MY HUSBAND STARTED THE CAR, WE HEARD AN ODD SOUND, THEN SAW SMOKE AND FLAME COMING FROM BETWEEN THE CARSEATS. WE GOT THE KIDS OUT, AND I CALLED 911 WHILE MY HUSBAND POPPED THE TRUNK AND PUT THE GARDEN HOSE ON THE FLAMES. THE
  • [2010] THE CAR WOULD INEXPLICABLY STOP DURING DRIVING AND DISPLAY THE RED TRIANGLE WITH THE MESSAGE STOP SAFELY INTERMITTENTLY SOON AFTER THE TIME IT WAS BOUGHT. BUT UPON TURNING IT OFF IT WOULD RESTART. THE DEALERSHIPS DID NOT FIND ANYTHING TO FIX. THE RED TRIANGLE DISPLAY AND SUDDEN LOSS OF POWER WHILE DRIVING DEFECT STEADILY WORSENED AND BECAME SO FREQUENT THAT IT INTERFERED WITH DRIVING. BUT EACH TIM
12V Auxiliary Battery
  • [2010] 2010 MILAN HYBRID LOST POWER ON TWO OCCASIONS IN HEAVY FAST INTERSTATE TRAFFIC. SAFE TO PULLOVER LIGHT ILLUMINATED, MAX SPEED OF 5MPH , DEALER REPLACED 12V BATTERY FIRST TIME. 4 TO SIX MONTHS LATER, SAME DANGEROUS SCENARIO AND ONE MORE TIME TRYING TO GET VEHICLE TO A DEALER.THE DEALER SAID IT WAS A DEFECTIVE ELECTRONIC THROTTLE BODY. THE ONLY RECALL WAS ON MODELS AFTER 2010 BEGINNING IN 2011. THE

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN โ€” high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Vehicle-Level Issues

These issues affect the Mercury Milan regardless of engine variant.

Steering Issues (303 complaints)
steering serious
Engine Issues (160 complaints)
engine serious
Transmission Issues (144 complaints)
transmission serious
Exterior Issues (139 complaints)
exterior serious
Fuel System Issues (134 complaints)
fuel_system serious

Recalls (15)

21V081000Feb 15, 2021critical
Air Bags

Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

21E013000Feb 15, 2021critical
Air Bags

Ford Motor Company (Ford) is recalling certain air bag inflator and/or module replacement service parts that may have been used as part of a collision repair. The parts include certain driver-side air bag inflators and/or modules, designed to fit 2005-2014 Ford Mustang and Mustang GT500. It also includes certain passenger-side air bag inflators and/or modules designed to fit 2005-2014 Ford Mustang, 2010-2012 Lincoln MKZ, 2010-2012 Ford Fusion, 2010-2011 Mercury Milan, 2007-2011 Ford Ranger, and 2007-2010 Lincoln MKX vehicles. Please see Ford's recall report for the specific part numbers. These parts may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

21V158000Oct 2, 2021critical
Air Bags

Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

19V904000Dec 17, 2019serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2006-2010 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ vehicles. The valves within the ABS Hydraulic Control Units (HCU) may react with brake fluids containing specific corrosion preventative additives. This reaction may cause the valves to not close properly.

19V001000Jun 30, 2019critical
Air Bags

Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

18V046000Oct 31, 2018critical
Air Bags

Ford Motor Company (Ford) is recalling certain 2013 Ford Mustang vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2010 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2009 Ford Edge, Fusion, Mustang and Ranger, Lincoln MKX and Zephyr/MKZ, and Mercury Milan vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

18V775000Jan 10, 2018serious
Air Bags

Ford Motor Company (Ford) is recalling certain 2010 Ford Fusion, Mercury Milan and 2010-2012 Lincoln MKZ vehicles that previously received a replacement passenger air bag under recall 16V-384, 17V-024 or 18V-046. In the event of a crash requiring deployment of the passenger air bag, the bracket that secures the air bag inflator to the module housing may deform, allowing the gas that inflates the air bag to leak out.

17V024000Sep 30, 2017critical
Air Bags

Ford Motor Company (Ford) is recalling certain 2012 Ford Fusion and Mustang and Lincoln Zephyr and MKZ vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain 2009 Ford Ranger, Edge, Fusion and Mustang, Lincoln MKX, MKZ and Zephyr and Mercury Milan vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Ford is recalling certain 2007-2008 Ford Ranger, Edge and Lincoln MKX, 2006-2008 Ford Fusion, Mercury Milan, Lincoln Zephyr and MKZ, 2005-2008 Ford Mustang and 2005-2006 Ford GT vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

16V384000May 30, 2016critical
Air Bags

Ford Motor Company (Ford) is recalling certain model year 2007-2011 Ford Ranger vehicles, 2006-2011 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2007-2010 Ford Edge, Lincoln MKX vehicles, 2005-2006 Ford GT vehicles, and 2005-2011 Ford Mustang vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Ford is recalling certain model year 2007-2008 Ford Ranger, Edge and Lincoln MKX vehicles, 2006-2008 Ford Fusion, Mercury Milan and Lincoln Zephyr/MKZ vehicles, 2005-2006 Ford GT vehicles and 2005-2008 Ford Mustang vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Any vehicle not included in "Zone A", or "Zone B" is not included in the safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

15V793000Nov 23, 2015serious
Fuel System

Ford Motor Company (Ford) is recalling certain model year 2010-2011 Ford Fusion vehicles manufactured July 21, 2008, to March 4, 2011, and 2010-2011 Mercury Milan vehicles manufactured July 23, 2008, to December 10, 2010. The affected vehicles have fuel vapor canisters whose purge valves may not operate properly resulting in abnormal pressure changes in the fuel tank.

15V340000Feb 5, 2015serious
Steering

Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

14E028000May 28, 2014serious
Equipment

Ford Motor Company (Ford) is recalling certain all weather driver side accessory floor mats sold for use in model year 2006-2011 Ford Fusion and Mercury Milan, 2006 Lincoln Zephyr, and 2007-2011 Lincoln MKZ vehicles manufactured November 9, 2007, through October 31, 2010. The affected floor mats may move and possibly interfere with the accelerator pedal.

11V574000Jul 11, 2011serious
Wheels

FORD IS RECALLING CERTAIN MODEL YEAR 2010-2011 FORD FUSION AND MERCURY MILAN VEHICLES EQUIPPED WITH 17 INCH STEEL WHEELS AND BUILT FROM APRIL 1, 2009, THROUGH APRIL 30, 2009, AND FROM DECEMBER 1, 2009, THROUGH NOVEMBER 13, 2010. THE WHEEL STUDS MAY FRACTURE, POTENTIALLY CAUSING A WHEEL TO SEPARATE.

10V222000May 23, 2010serious
Powertrain

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, MILAN, AND ESCAPE VEHICLES MANUFACTURED FROM FEBRUARY 27, THROUGH MARCH 26, 2010. THE PARK ROD GUIDE RETENTION PIN MAY NOT HAVE BEEN PROPERLY INSTALLED WHICH FAILS TO CONFORM TO THE REQUIREMENT OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 114, "THEFT PROTECTION AND ROLLAWAY PREVENTION".

10V161000Apr 19, 2010serious
Seats

FORD IS RECALLING CERTAIN MODEL YEAR 2010 FUSION, EXPLORER, EXPLORER SPORT TRAC, AND MERCURY MILAN AND MOUNTAINEER VEHICLES MANUFACTURED BETWEEN DECEMBER 15, 2009 THROUGH FEBRUARY 3, 2010 EQUIPPED WITH FRONT SEAT MANUAL RECLINERS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 202, "HEAD RESTRAINT." THE RECLINER GEAR PLATE TEETH MAY BE OUT OF DIMENSION SPECIFICATION WHICH COULD RESULT IN LIMITED PAWL TO GEAR PLATE TOOTH ENGAGEMENT.

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Frequently Asked Questions

What are the most common 2006-2011 Mercury Milan problems?

The 2006-2011 Mercury Milan has accumulated 2,569 NHTSA complaints. The most frequently reported problem areas are Steering, Engine, Transmission. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.

Which Mercury Milan engine is most reliable?

The 2006-2011 Mercury Milan was offered with 1 engine option. Based on NHTSA complaint data, the 2.5L 4-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2006-2011 Mercury Milan a good used car?

The 2006-2011 Mercury Milan can be a solid used car purchase depending on trim, mileage, and maintenance history. With 2,569 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2006-2011 Mercury Milan have?

The 2006-2011 Mercury Milan has 2,569 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2006-2011 Mercury Milan?

There are 15 NHTSA recalls affecting some 2006-2011 Mercury Milan vehicles. Recall status varies by VIN โ€” check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercury Milan?

Before buying a used Mercury Milan, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Steering, Engine, Transmission, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

What are the NHTSA crash test ratings for the Milan?

The 2011 Mercury Milan received an overall 4-star safety rating from NHTSA. Frontal crash: 3 stars. Side crash: 4 stars. Rollover: 5 stars (9.2% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 2,569 complaints analyzed. Data confidence: high. Last updated: 2026-04-07.

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