Reliability
Audi

A6 (C5)

2000-2004 · Midsize Sedan · 5 engines
502 NHTSA Complaints
11 Recalls
25 Fire Reports
23 Crash Reports
Data covers 5 NHTSA model names
A6A6 AVANTA6 AVANT/S6 AVANTRS6S6
View all 4 generations of the Audi A6 → Inspection checklist

Reliability Score

6.2 / 10

Reliability score

More owner complaints than similar midsize sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 200 powertrain complaints. A typical midsize sedan fleet of this size and age would have drawn about 147.

Scores this low have often eased: the three years after looked about 1.5 points better in the typical case.

Breakdown
Complaints overall200 complaints against about 147 for similar vehicles
6.2
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced20 complaints against about 31 for similar vehicles
8.0
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20005.6
  • 20016.8
  • 20025.9
  • 20035.4
  • 20047.7

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

3.0-V6-Gas

3.0L 6-cyl / 220 hp
109 complaints 36.3 per year Gasoline
7 fire reports
View details

Complaint Breakdown

electrical
25
engine
24
fuel system
23
cooling
18
transmission
15

Same engine used in

+88 more
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Audi A6 Unidentified Engine

100 complaints 20.0 per year
5 fire reports
View details

Complaint Breakdown

brakes
14
engine
14
transmission
14
wheels tires
13
cooling
12

2.8-V6-Gas

2.8L 6-cyl / 200 hp
90 complaints 45.0 per year Gasoline
8 fire reports
View details

4.2L

4.2L 8-cyl / 310 hp
90 complaints 9.4 per year Gasoline
2 fire reports
View details

Complaint Breakdown

suspension
29
fuel system
23
electrical
10
brakes
8
transmission
7

Owner Complaints by System

Complaints owners filed with NHTSA about the Audi A6, counted across every engine. A complaint can name more than one system.

Fuel System: 99 owner complaints
Electrical System: 88 owner complaints
Engine: 71 owner complaints
Brakes: 64 owner complaints
Cooling System: 60 owner complaints

What to check on a used 2000-2004 Audi A6

On a used 2000-2004 Audi A6, the systems with the most NHTSA owner complaints are the fuel system (99), the electrical system (88) and the engine (71). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 99 owner complaints on the 2000-2004 Audi A6 about the fuel system, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 88 owner complaints on the 2000-2004 Audi A6 about the electrical system.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 71 owner complaints on the 2000-2004 Audi A6 about the engine, all engines combined.
  4. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 64 owner complaints on the 2000-2004 Audi A6 about the brakes.
  5. With the engine cold, check the coolant level and color, then watch the temperature gauge on the drive.Costly repair. NHTSA has 60 owner complaints on the 2000-2004 Audi A6 about the cooling system, all engines combined.
Open the full inspection checklist for the 2000-2004 Audi A6

Recalls (11)

20V056000Jan 31, 2020critical
Air Bags

Volkswagen Group of America, Inc. (VW) is recalling certain 2000-2001 TT Roadster, 2000 TT Coupe, 1999 Audi A8, 1998-2000 Audi A6, and 1999-2000 Audi A4 vehicles equipped with Non-Azide Driver air bag Inflators (NADI) that do not contain phase stabilized ammonium nitrate (PSAN) propellant. Due to a manufacturing issue, the NADI inflators may absorb moisture, possibly causing the air bag to deploy improperly in the event of a crash.

11V267000May 3, 2011serious
Fuel System, Other

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2001-2004 AUDI A6, MODEL YEAR 2002-2003 S6 AND MODEL YEAR 2003 RS6 VEHICLES EQUIPPED WITH 4.2L ENGINES AND MANUFACTURED FROM JUNE 19, 2001, THROUGH JUNE 8, 2004. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.

08V157000Apr 8, 2008serious
Fuel System

VOLKSWAGEN IS RECALLING 68,240 MY 2001-2004 AUDI A6 QUATTRO VEHICLES EQUIPPED WITH 2.7L, 2.8L, OR 3.0L ENGINES AND MY 2001-2005 ALLROAD QUATTRO VEHICLES EQUIPPED WITH 2.7L OR 4.2L ENGINES. THE AGING OF THE PLASTIC MATERIAL IN THE FUEL TANK ROLLOVER VALVE COMBINED WITH BENDING STRESS FROM THE ALUMINUM VENTILATION LINE TO THE ROLLOVER VALVE NIPPLE MAY LEAD TO CRACKING OF THE NIPPLE. IF THIS HAPPENS, A FUEL LEAK MAY RESULT.

07V375000Aug 28, 2007serious
Fuel System

ON CERTAIN VEHICLES EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

06V198000Jun 5, 2006serious
Electrical System

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH HALOGEN LOW BEAM HEADLIGHTS, CERTAIN CONNECTOR PINS IN THE HEADLIGHT SWITCH CONNECTOR COME INTO CONTACT WITH EACH OTHER CAUSING A SHORT CIRCUIT. NOTE: VEHICLES WITH XENON LOW BEAM HEADLIGHTS ARE NOT AFFECTED BECAUSE THE CIRCUIT IN THESE VEHICLES CONTAINS A FUSE, WHICH PRECLUDES EXCESSIVE CURRENT FLOW IN THE CASE OF A SHORT CIRCUIT. AUDI S6 AND S6 AVANT VEHICLES ARE ALL EQUIPPED WITH XENON LOW BEAM HEADLIGHTS AND, THEREFORE, ARE NOT LONGER AFFECTED BY THIS RECALL.

Show 6 older recalls
06V017000Jan 23, 2006serious
Fuel System

ON CERTAIN VEHICLES PRODUCED FROM SEPTEMBER 2002 - MARCH 2003, EQUIPPED WITH 1.8L TURBO, 2.8L V6, OR 3.0L ENGINES, A CHANGE IN THE ELECTRICAL MOTOR COMPONENTS IN THE FUEL PUMP CAN LEAD TO AN INOPERATIVE FUEL PUMP AND, ULTIMATELY, STOPPAGE OF FUEL SUPPLY TO THE ENGINE CAUSING IT TO STALL.

04V133000Mar 18, 2004serious
Electrical System

ON CERTAIN PASSENGER VEHICLES, IF A DRIVER'S KNEES PUSH AGAINST THE KNEE BOLSTER (CRASH ELEMENT) LOCATED UNDER THE DASHBOARD, IT CAN CONTACT THE HEADLIGHT SWITCH WIRING HARNESS, AND AN ELECTRICAL SHORT COULD OCCUR.

03V143000Apr 7, 2003cosmetic
Tires

CERTAIN PASSENGER VEHICLES EQUIPPED WITH 2.7L ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE CALCULATED "VEHICLE NORMAL LOAD" EXCEEDS THE ALLOWABLE WEIGHT OF THE AXLE LOAD WITH TIRE DIMENSION 225/45R 17 91Y BY 19KG.

02V275000Oct 9, 2002serious
Air Bags

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 3-SPOKE SPORT STEERING WHEELS, IT IS POSSIBLE THAT THE IGNITER FOR THE DRIVER'S SIDE AIR BAG MAY NOT HAVE BEEN PROPERLY ASSEMBLED.

01V202000Jun 18, 2001cosmetic
Visibility

VEHICLE DESCRIPTION: PASSENGER VEHICLES (ALLROAD). WHEN ACTIVATING THE WINDSHIELD WIPER UNDER HEAVY LOAD CONDITIONS SUCH AS FREEZING, SNOW OR HEAVY RAIN, ONE WIPER COULD BE DELAYED BEHIND THE OTHER WIPER.

01V157000May 3, 2001cosmetic
Fuel System

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SULFUR IN FUEL INTERACTS WITH CERTAIN ADDITIVES FOUND IN WIDELY AVAILABLE GASOLINE CAUSING SULFUR TO BECOME DEPOSITED ON THE CONTACT POINTS OF THREE FUEL SENDING UNITS MOUNTED INSIDE THE FUEL TANK. THIS COULD CAUSE THE FUEL GAUGE TO READ FULL WHILE THE FUEL TANK MAY NOT IN FACT BE FULL OR COULD BE EMPTY.

Alternatives in Midsize Sedan

Frequently Asked Questions

What are the most common 2000-2004 Audi A6 complaints?

Owners have filed 502 complaints with NHTSA about the 2000-2004 Audi A6. The systems they name most often are the fuel system, the electrical system and the engine.

Is the 2000-2004 Audi A6 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 502 complaints with NHTSA about the 2000-2004 Audi A6. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2000-2004 Audi A6 have?

NHTSA has 502 owner complaints on file for the 2000-2004 Audi A6 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2000-2004 Audi A6?

NHTSA lists 11 recalls covering some 2000-2004 Audi A6 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Audi A6?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the fuel system, the electrical system and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the A6 have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2000-2004 Audi A6. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 502 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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