Reliability
Volkswagen

Tiguan (5N)

2009-2017 · Compact SUV · 3 engines
1,048 NHTSA Complaints
12 Recalls
16 Fire Reports
38 Crash Reports
View all 3 generations of the Volkswagen Tiguan → Inspection checklist

Reliability Score

7.1 / 10

Reliability score

About as many owner complaints as similar compact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 402 powertrain complaints. A typical compact SUV fleet of this size and age would have drawn about 413.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall402 complaints against about 413 for similar vehicles
7.1
Last three years37 complaints against about 87 for similar vehicles
8.7
Engine, transmission or drive unit failed or replaced83 complaints against about 81 for similar vehicles
7.0
Oil consumption, fuel in the oil or overheating27 complaints against about 65 for similar vehicles
8.8

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20094.0
  • 20105.5
  • 20115.6
  • 20126.2
  • 20137.7
  • 20149.0
  • 20158.7
  • 20169.0
  • 20178.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

2.0-I4-Gas

2.0L 4-cyl / 200 hp
930 complaints 103.3 per year Gasoline
15 fire reports 1 fatality
View details

Complaint Breakdown

engine
293
safety systems
254
electrical
240
steering
127
fuel system
74

Same engine used in

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Volkswagen Tiguan Unidentified Engine

93 complaints 10.3 per year
1 fire report
View details

Complaint Breakdown

engine
33
electrical
28
safety systems
14
steering
11
brakes
11

2.0 TSI

2.0L 4-cyl Turbo / 200 hp
25 complaints 25.0 per year Gasoline
View details

Owner Complaints by System

Complaints owners filed with NHTSA about the Volkswagen Tiguan, counted across every engine. A complaint can name more than one system.

Engine: 332 owner complaints
Safety Systems: 283 owner complaints
Electrical System: 272 owner complaints
Steering: 143 owner complaints
Fuel System: 85 owner complaints

What to check on a used 2009-2017 Volkswagen Tiguan

On a used 2009-2017 Volkswagen Tiguan, the systems with the most NHTSA owner complaints are the engine (332), the airbags and driver-assist systems (283) and the electrical system (272). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 332 owner complaints on the 2009-2017 Volkswagen Tiguan about the engine, all engines combined.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 283 owner complaints on the 2009-2017 Volkswagen Tiguan about the airbags and driver-assist systems.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 272 owner complaints on the 2009-2017 Volkswagen Tiguan about the electrical system.
  4. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 143 owner complaints on the 2009-2017 Volkswagen Tiguan about the steering.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 85 owner complaints on the 2009-2017 Volkswagen Tiguan about the fuel system, all engines combined.
Open the full inspection checklist for the 2009-2017 Volkswagen Tiguan

Recalls (12)

21V321000May 5, 2021serious
Unknown Or Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

19V535000Jul 17, 2019serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

18V329000May 16, 2018serious
Unknown Or Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

18V102000Feb 9, 2018serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017-2018 Tiguan Limited vehicles. The front driver air bag installed on these vehicles may not be intended for use in vehicles sold in the United States. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

16V955000Dec 29, 2016serious
Seat Belts

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2017 Audi A7, A4, A6, Volkswagen Golf and Tiguan vehicles and 2016 Volkswagen e-Golf vehicles for driver frontal air bags, passenger frontal air bags or head air bags that may not deploy properly. Additionally, certain 2017 Audi Q7, A4 Sedan, A4 Allroad, and 2018 Audi Q5 vehicles are being recalled because the seat belt pretensioners may not activate properly.

Show 7 older recalls
16V464000Jun 24, 2016serious
Latches/Locks/Linkages

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

16V045000Jan 28, 2016critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Volkswagen Tiguan vehicles manufactured January 15, 2015, to January 21, 2015, and 2015 Audi Q5 vehicles manufactured January 13, 2015, to February 3, 2015. The affected vehicles are equipped with driver and front seat passenger seat-mounted air bag inflators that may rupture in the event of a crash.

15V483000Aug 4, 2015serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

15V311000May 26, 2015serious
Equipment

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015 Tiguan vehicles manufactured January 22, 2015, to March 20, 2015. These vehicles may be equipped with Certification labels that are missing the required tire pressure information and they may state incorrect weight and loading information. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."

14V441000Jul 21, 2014serious
Fuel System

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2014 Tiguan vehicles manufactured July 2007 to June 2014. When using winterized fuel, in certain conditions bubbles may form in the fuel system which could result in the vehicle stalling.

13V569000Nov 22, 2013serious
Electrical System

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2011 Tiguan vehicles manufactured July 2007 through June 2011. Due to a problem with the fuse for the exterior lights, the holder for the fuse that controls the vehicle's exterior lights circuit may melt.

08V235000May 28, 2008serious
Engine & Cooling

VOLKSWAGEN IS RECALLING 4,079 MY 2008 PASSAT AND 2,500 MY 2009 TIGUAN PASSENGER VEHICLES EQUIPPED WITH 2.0T FSI ULEV II ENGINES. THESE VEHICLES HAVE AN ENGINE CONTROL MODULE (ECM) CONTAINING SOFTWARE THAT MAY NOT PROPERLY CONTROL ENGINE IDLE WITH THE AIR CONDITIONING TURNED ON. IN RARE CASES, THE ECM MAY UNEXPECTEDLY INCREASE ENGINE RPM.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (17.4% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2009-2017 Volkswagen Tiguan complaints?

Owners have filed 1,048 complaints with NHTSA about the 2009-2017 Volkswagen Tiguan. The systems they name most often are the engine, the safety systems and the electrical system.

Is the 2009-2017 Volkswagen Tiguan a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 1,048 complaints with NHTSA about the 2009-2017 Volkswagen Tiguan. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2009-2017 Volkswagen Tiguan have?

NHTSA has 1,048 owner complaints on file for the 2009-2017 Volkswagen Tiguan as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2009-2017 Volkswagen Tiguan?

NHTSA lists 12 recalls covering some 2009-2017 Volkswagen Tiguan vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Volkswagen Tiguan?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the safety systems and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Tiguan?

The 2017 Volkswagen Tiguan received an overall 4-star safety rating from NHTSA. Frontal crash: 3 stars. Side crash: 5 stars. Rollover: 4 stars (18.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 1,048 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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