Reliability
Volkswagen

CC (1st)

2009-2017 · Midsize Sedan · 4 engines
980 NHTSA Complaints
12 Recalls
4 Fire Reports
36 Crash Reports
Inspection checklist

Reliability Score

Not rated

NHTSA's production counts do not cover this model well enough to compare it with similar vehicles. NHTSA has 980 owner complaints on file for it, listed below.

Complaints by Engine Code

2.0-I4-Gas

2.0L 4-cyl / 200 hp
707 complaints 78.6 per year Gasoline
4 fire reports
View details

Complaint Breakdown

safety systems
281
fuel system
179
engine
165
electrical
106
transmission
64

Same engine used in

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EA855 BGP/BGQ

2.5L 5-cyl / 170 hp
150 complaints 37.5 per year Gasoline
View details

Volkswagen CC Unidentified Engine

77 complaints 12.8 per year
View details

Complaint Breakdown

safety systems
26
engine
14
fuel system
13
transmission
12
electrical
6

EA390 VR6

3.6L 6-cyl / 280 hp
44 complaints 6.3 per year Gasoline
View details

Complaint Breakdown

safety systems
28
steering
4
engine
3
body
2
other
2
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

2.0 TSI

2.0L 4-cyl Turbo / 200 hp
2 complaints 2.0 per year Gasoline
View details

Owner Complaints by System

Complaints owners filed with NHTSA about the Volkswagen CC, counted across every engine. A complaint can name more than one system.

Safety Systems: 426 owner complaints
Fuel System: 222 owner complaints
Engine: 202 owner complaints
Electrical System: 135 owner complaints
Transmission: 80 owner complaints

What to check on a used 2009-2017 Volkswagen CC

On a used 2009-2017 Volkswagen CC, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (426), the fuel system (222) and the engine (202). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 426 owner complaints on the 2009-2017 Volkswagen CC about the airbags and driver-assist systems.
  2. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 222 owner complaints on the 2009-2017 Volkswagen CC about the fuel system, all engines combined.
  3. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 202 owner complaints on the 2009-2017 Volkswagen CC about the engine, all engines combined.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 135 owner complaints on the 2009-2017 Volkswagen CC about the electrical system.
  5. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 80 owner complaints on the 2009-2017 Volkswagen CC about the transmission and drivetrain, all engines combined.
Open the full inspection checklist for the 2009-2017 Volkswagen CC

Recalls (12)

21V321000May 5, 2021serious
Unknown Or Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

19V535000Jul 17, 2019serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

19V014000Jan 11, 2019critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015 Passat, 2015-2016 Eos, 2015-2017 CC, 2016-2017 TT Roadster, TT Coupe, 2017 Audi R8 Coupe, and R8 Spyder vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

18V329000May 16, 2018serious
Unknown Or Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

18V148000Mar 6, 2018critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Show 7 older recalls
17V509000Aug 16, 2017serious
Fuel System

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

17V287000Apr 28, 2017serious
Seats

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."

16V464000Jun 24, 2016serious
Latches/Locks/Linkages

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016 CC vehicles manufactured January 12, 2016, to February 3, 2016, Golf R and Tiguan vehicles manufactured November 25, 2015, to January 28, 2016, and e-Golf vehicles manufactured November 25, 2015, to January 11, 2016. Vibrations, such as those created by opening and closing a vehicle door, may cause the rear child door locks to disengage, allowing a child to open a rear door while inside the vehicle.

16V078000Feb 10, 2016critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

15V483000Aug 4, 2015serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

11V312000Jun 6, 2011serious
Tires

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2012, CC VEHICLES, FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLES SAFETY STANDARD NO. 138, "TIRE PRESSURE MONITORING SYSTEM (TPMS)." THE FACTORY INSTALLED WHEELS AND TIRES WERE REPLACED AT THE PORT WITH ACCESSORY WHEELS AND TIRES THAT WERE NOT EQUIPPED WITH THE PROPER TPMS SENSORS.

09V097000Mar 24, 2009serious
Seat Belts

VOLKSWAGEN IS RECALLING APPROXIMATELY 5,000 MY 2009 CC VEHICLES. SOME AFFECTED VEHICLES MAY HAVE AN INCORRECTLY ROUTED RIGHT FRONT PASSENGER SEAT BELT BUCKLE WIRING HARNESS, CREATING THE POTENTIAL FOR WIRES TO BECOME DAMAGED WHEN THE SEAT IS MOVED FULLY UP OR DOWN OR BACK AND FORTH. IF THIS WIRING DAMAGE OCCURS, THE AIRBAG CONTROL MODULE WILL SWITCH TO A FALLBACK ALGORITHM AND DEACTIVATE THE PASSENGER'S FRONTAL AIR BAG.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (11.8% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (11.8% risk)
ESC: Standard FCW: No LDW: No

Alternatives in Midsize Sedan

Frequently Asked Questions

What are the most common 2009-2017 Volkswagen CC complaints?

Owners have filed 980 complaints with NHTSA about the 2009-2017 Volkswagen CC. The systems they name most often are the safety systems, the fuel system and the engine.

Is the 2009-2017 Volkswagen CC a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 980 complaints with NHTSA about the 2009-2017 Volkswagen CC. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2009-2017 Volkswagen CC have?

NHTSA has 980 owner complaints on file for the 2009-2017 Volkswagen CC as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2009-2017 Volkswagen CC?

NHTSA lists 12 recalls covering some 2009-2017 Volkswagen CC vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Volkswagen CC?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the fuel system and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the CC?

The 2017 Volkswagen CC received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 4 stars. Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 980 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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