Reliability
Ford

Fusion (2nd)

2013-2020 · Midsize Sedan · 8 engines

Verdict The 2.5L four-cylinder scores 6.8 and the 2.0L hybrid 8.8; on a 2013 or 2014 1.6L EcoBoost, get recall 17V209000 closure documented. On any car, confirm the shifter-cable bushing recalls are closed.

8,542 NHTSA Complaints
35 Recalls
138 Fire Reports
304 Crash Reports
Data covers 4 NHTSA model names
FUSIONFUSION ENERGIFUSION HEVFUSION HYBRID
View all 2 generations of the Ford Fusion → Inspection checklist

Reliability Score

3.0 / 10

Reliability score

Many more owner complaints than similar midsize sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of oil consumption, fuel in the oil or overheating run well above similar vehicles. They set this score.

Owners filed 4,128 powertrain complaints. A typical midsize sedan fleet of this size and age would have drawn about 2,003.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Complaints are still climbing.

Breakdown
Complaints overall4,128 complaints against about 2,003 for similar vehicles
4.9
Last three years1,671 complaints against about 627 for similar vehicles
4.2
Engine, transmission or drive unit failed or replaced1,339 complaints against about 475 for similar vehicles
4.0
Oil consumption, fuel in the oil or overheating1,207 complaints against about 271 for similar vehicles
2.9

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20132.9
  • 20145.5
  • 20153.4
  • 20162.6
  • 20172.5
  • 20182.4
  • 20193.4
  • 20207.0

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2014 to 2020 model years only

2.5L 4-cyl 6.8/10
About 55% fewer owner complaints than this generation's other engines, per vehicle built. (615 complaints, about 545,000 built)
1.5L 4-cyl turbo 1.7/10
About 2.5 times as many owner complaints as this generation's other engines, per vehicle built. (1,488 complaints, about 425,000 built)
2.0L 4-cyl hybrid 8.8/10
About 83% fewer owner complaints than this generation's other engines, per vehicle built. (129 complaints, about 337,000 built)
2.0L 4-cyl turbo 2.0/10
About 75% more owner complaints than this generation's other engines, per vehicle built. (882 complaints, about 292,000 built)
2.0L 4-cyl plug-in hybrid 5.5/10
No clear difference from this generation's other engines. (25 complaints, about 14,000 built)
2.7L 6-cyl turbo 5.3/10
No clear difference from this generation's other engines. (25 complaints, about 11,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Show

1.5-I4-Gas

1.5L 4-cyl
2,237 complaints 319.6 per year Gasoline
9 fire reports
View details

Complaint Breakdown

engine
1195
transmission
411
cooling
301
electrical
199
steering
176

2.0-I4-Gas

2.0L 4-cyl
1,847 complaints 230.9 per year Gasoline
9 fire reports
View details

Complaint Breakdown

engine
709
transmission
293
steering
250
electrical
183
brakes
172

Same engine used in

+123 more
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2.0-I4-Hybrid

2.0L 4-cyl / 185 hp
617 complaints 77.1 per year Gasoline
7 fire reports 1 fatality
View details

Complaint Breakdown

transmission
120
steering
116
electrical
112
engine
74
safety systems
68

2.0-I4-PHEV

2.0L 4-cyl / 185 hp
448 complaints 56.0 per year Electric
14 fire reports 2 fatalities
View details

Ford Fusion Unidentified Engine

425 complaints 53.1 per year
11 fire reports
View details

Complaint Breakdown

engine
83
electrical
79
transmission
67
steering
63
other
47
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

2.5-I4-Hybrid

2.5L 4-cyl / 191 hp
1 complaint 1.0 per year Gasoline
View details

Reliability Overview

The 2013-2020 Fusion logged 8,218 NHTSA complaints across eight model years, 35 recalls, 136 fire reports, and 4 deaths. The headline reliability story for this generation is concentrated, not diffuse. One short-run engine carries more than half of the fire reports, and the shifter-cable bushing has produced a recall chain that keeps getting expanded.

The 1.6L EcoBoost (2013-2014 only) is the defect of record. It carries 770 complaints, well below the 2.0L and 2.5L volumes, but produced 77 confirmed fire reports in NHTSA's dataset. That is a fire rate near 10% of all complaints filed against the engine; the next-highest Fusion powerplant, the plug-in hybrid, is at 3.1%. The root cause is cylinder-head cracking driven by coolant loss, which triggered recall 17V209000 covering 2013-2014 Fusion and 2014 Escape models with the 1.6L GTDI. The 2018 manual-transmission clutch-fracture recall (18V169000) on 2013-2014 cars with the same engine layered additional risk. A Fusion shopper looking at a 2013 or 2014 car should treat the engine code as a hardline filter.

The 6F35 six-speed automatic and the shifter-cable bushing produced the second pattern. Transmission complaints total 1,586 across the generation, with a 594-record concentration on the 2.5L NA cars. Ford's bushing recall began as 18V471000, expanded as 19V362000 to 2013-2016 cars with the 2.5L engine, and expanded again as 22V413000 to sweep in 2013-2018 Fusion, Escape, C-Max, Edge, and Transit Connect models. The failure mode is the same in each campaign: the bushing degrades, the cable disconnects, and a driver who shifts to Park may walk away from a car still in Drive. The 2017 torque converter weld recall (17V427000) on 2.0L six-speed cars is a separate powertrain issue worth verifying.

Steering and electrical round out the top component categories at 1,210 and 1,110 complaints respectively. Four steering recalls hit this generation, including two electric power steering motor-bolt corrosion campaigns covering Rust Belt and salt-air states and a 2018 recall for steering-wheel retaining bolts that could loosen and detach the wheel. The 2.5L NA four leads the steering complaint count at 461 records, the highest of any single engine for that component. Brake and fuel-system recalls add four more campaigns to the list, and the door-latch series alone produced five separate recall actions between 2015 and 2023.

The engine lineup ran a 2.5L naturally aspirated four (base), 1.5L EcoBoost (2014 onward), 1.6L EcoBoost (2013-2014 only), 2.0L EcoBoost (mid-trim), 2.7L EcoBoost V6 in the Fusion Sport (2017-2019), and 2.0L Atkinson-cycle four in the Hybrid and Energi PHEV. The 2.7L V6 shows only 42 complaints and zero fires, the cleanest record of any production Fusion engine, though Fusion Sport volumes were small. The Fusion nameplate was discontinued in North America after 2020, so parts and dealer support will thin over the next decade. Used buyers should treat the NHTSA recall lookup as a non-negotiable step before signing rather than a courtesy check.

Battery & Propulsion Reliability

Hybrid (HEV)

Battery & propulsion complaint analysis for the 2013-2020 Ford Fusion

112 battery-related complaints 14.0 per year 1 battery-related recall

That's about 2.0x the typical rate for hybrids in this dataset (median 7.0 per year). Above peer average — but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.

12 fire reports 1 death

What kind of battery complaint?

Among the 112 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Electric Propulsion 42 (38%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

High-Voltage Battery 29 (26%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Hybrid Drivetrain 17 (15%)

Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.

Charging System 14 (13%)

Charge port, cable, mobile connector, or session failures.

12V Auxiliary Battery 14 (13%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

Thermal Events 9 (8%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Battery & propulsion recalls (1)
23V440000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

Consequence: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

Sample complaint excerpts
Electric Propulsion
  • [2013] I was driving on 7/26/2023 and the power steering system malfunctioned, resulting in complete loss of power steering. I received a warning message: "Steering Assist Malfunction Service Required" I lost control of the vehicle momentarily until I realized I could still steer, but with great difficulty. I pulled over, turned off the car, restarted it and regained power steering for a few seconds be
  • [2013] My vehicle steering has failed/is failing. While driving I had intermittent loss of power steering and a knocking noise when turning the wheel in any direction which has been confirmed by my local ford dealer. They have stated that the electric rack and pinion is the issue. I didn’t receive any notification on my dashboard. It seems this is an ongoing problem with my year vehicle in other state
  • [2013] The steering gear failed while driving and I had a total loss of power steering. I had no warning when this fault occurred, and the only warning came after the event. The original part that malfunctioned is not available for inspection, nor was it inspected by any other agency prior to its replacement. Loss of power steering while driving is incredibly dangerous, thankfully no accident occurred du
High-Voltage Battery
  • [2013] CAR WOULD NOT START WITH KEY IN IGNITION; JUMPED 12V BATTERY TO TAKE TO DEALER. 12V BATTERY REPLACED 3/20/18 ($210). ON 6/10/2018, AGAIN, CAR WOULD NOT START. WAS TOLD BY DEALER THEY DIDN'T KNOW WHY NEW BATTERY NOT WORKING; REPLACED, 12V AGAIN ($0 UNDER WARRANTY). ON 7/19/2018, AGAIN, VEHICLE NOT STARTING; ABSOLUTELY NO ELECTRONIC DISPLAY IN DASH, THEREFORE, LOOKS TO BE 12V BATTERY PROBLEM, AGAIN.
  • [2013] MY WIFE AND I WERE ENTERING A PARKING LOT WITH THE FORD FUSION HYBRID AND SLOWED DOWN, THEN STARTED TO SLOWLY ACCELERATE, THE FFH WOULDN'T GO FORWARD NORMALLY AND SORT OF STALLED. MY HIGH VOLTAGE BATTERY STATE WAS LOW (1/8 CHARGED) AND THE CAR HAD ABOUT 3/4 TANK OF GAS. IT BEGAN WITH A SERIES OF SURGES THAT WERE CAUSED BY THE CAR NOT KNOWING WHICH PROPULSION SOURCE TO USE. IT TRIED THE GAS E
  • [2013] THIS IS THE THIRD TIME THE 12 VOLT BATTERY HAS DIED WHILE THE CAR HAS BEEN SITTING FOR 24 HOURS OR MORE. THE FUSION ENERGI TITANIUM WAS IN THE SHOP FOR 10 DAYS AND THE DEALER FINALLY REPLACED THE BATTERY AFTER RUNNING EXTENSIVE TESTS. EACH TIME THIS HAPPENS, THE CAR IS TOTALLY DISABLED AND HAS TO BE JUMPED. THIS ISSUE TENDS TO HAPPEN WHEN IT IS VERY HOT OUTSIDE OR THE CAR IS SITTING IN THE SUN. TH
Hybrid Drivetrain
  • [2013] WHILE DRIVING DOWN THE HIGHWAY AT 45 MPH THE CARS BESIDE US BEGAN HONKING AND FLASHING LIGHTS AT US. WE BEGAN TO SLOW FOR A TRAFFIC LIGHT AND SMOKE BEGAN TO POUR OUR FROM UNDERNEATH THE CAR. THE ENGINE WARNING LIGHT CAME ON AND WE PULLED LEFT INTO THE TURN LANE TO STOP. WE THEN TURNED ON THE FLASHERS AND TURNED OFF THE CAR AND EXITED TO THE MEDIAN. WE CALLED 911 AND LUCKILY, THERE WAS AN ACCIDENT
  • [2014] THE VEHICLE WAS SITTING ABOUT 24 HOURS AND I GO TO GET IN IT TO GO TO WORK AND IT DOESN'T IMMEDIATELY START LIKE IT NORMALLY DOES, ONCE IT STARTED THE SERVICE BRAKE LIGHT WAS NOW ON ALONG WITH THE MAINTENANCE WRENCH AND MY BRAKES WERE PRACTICALLY NON EXISTENT SINCE I DON'T LIVE FAR I DROVE IT TO THE DEALER WITH A ESCORT VEHICLE JUST IN CASE AND THE DEALER REPLACED THE BATTERY RETESTED AND IS NOW B
  • [2015] THE AFFECTED VEHICLE IS A 2015 FORD FUSION ENERGI WITH 80,350 MILES. VIN: 3FA6P0SU1FR I PURCHASED THE VEHICLE FROM KELLER FORD IN HANFORD CALIFORNIA ON 11JAN2021, AT 79,902 MILES. ON MY WAY TO WORK WHILE ON THE HIGHWAY, SYMPTOMS STARTED WITH A HIGH PITCH NOISE, FOLLOWED BY, A BURNING SMELL, MOTOR OVER TEMP WARNING, AND FINALLY A COMPLETE LOSS OF POWER AND A "PULL OVER SAFELY" WARNING. I HA
Charging System
  • [2013] I TOOK MY VEHICLE TO SPRADLEY FORD DEALERSHIP FOR SERVICE REGARDING RECALLS 16S42 AND 18S24. THE DEALERSHIP REPORTS RESOLVING 16S42 BY SERVICING THE SEAT BELT TENSIONERS. THE DEALERSHIP REFUSED TO ADDRESS RECALL 18S24 BECAUSE I DID NOT HAVE THE CHARGING CABLE INSIDE THE VEHICLE. I SPOKE WITH SERVICE STAFF ON 3 OCCASIONS PRIOR TO PICKING UP MY VEHICLE AND AT NO TIME DID THEY REQUEST OR INFORM ME T
  • [2014] I CURRENTLY HAVE A SAFETY RECALL FOR A FAILED THERMISTOR ON MY CHARGING CABLE FOR MY 2014 FORD FUSION ENERGI PLUGIN HYBRID. SAFETY RECALL STATES THAT THERE IS A CHANCE OF FIRE WHEN PLUGGING IN THE CAR TO MY HOME OUTLET USING THE CHARGING CABLE THAT COMES WITH THE VEHICLE. MY FORD DEALERSHIP IS AWARE AND I HAVE REACHED OUT MULTIPLE TIMES ABOUT A REPLACEMENT BUT THERE ARE NONE IN STOCK. SO AT THIS
  • [2014] FORD DENIED MY RECALL ON MY VEHICLE CHARGING CABLE AS IT INDICATED THAT IT IS ONLY WORKING TO REPAIR FORD FOCUS ELECTRIC VEHICLE CHARGING CORDS. MY CORD OVERHEATED, DAMAGING MY GARAGE ELECTRICAL OUTLET. MANUFACTURER RECALL NUMBER18S24 NHTSA RECALL NUMBER18V592
12V Auxiliary Battery
  • [2013] CAR WOULD NOT START WITH KEY IN IGNITION; JUMPED 12V BATTERY TO TAKE TO DEALER. 12V BATTERY REPLACED 3/20/18 ($210). ON 6/10/2018, AGAIN, CAR WOULD NOT START. WAS TOLD BY DEALER THEY DIDN'T KNOW WHY NEW BATTERY NOT WORKING; REPLACED, 12V AGAIN ($0 UNDER WARRANTY). ON 7/19/2018, AGAIN, VEHICLE NOT STARTING; ABSOLUTELY NO ELECTRONIC DISPLAY IN DASH, THEREFORE, LOOKS TO BE 12V BATTERY PROBLEM, AGAIN.
  • [2013] THE REGENERATIVE BRAKING WILL CUT OUT UNDER SPECIFIC CIRCUMSTANCES AND THE CAR WILL FEEL LIKE IT IS LURCHING FORWARD INSTEAD OF SLOWING DOWN. THE SITUATION IS: BRAKING USING ONLY REGEN BRAKES, NO FRICTION BRAKES; STEADY PEDAL PRESSURE; GOING 15-20 MPH; TURNING THE STEERING WHEEL AT LEAST 90 DEGREES LEFT OR RIGHT; DRIVING ON SMOOTH PAVEMENT. DATA I HAVE LOGGED FROM THE SOBDMC INDICATES THAT THE TRA
  • [2013] THIS IS THE THIRD TIME THE 12 VOLT BATTERY HAS DIED WHILE THE CAR HAS BEEN SITTING FOR 24 HOURS OR MORE. THE FUSION ENERGI TITANIUM WAS IN THE SHOP FOR 10 DAYS AND THE DEALER FINALLY REPLACED THE BATTERY AFTER RUNNING EXTENSIVE TESTS. EACH TIME THIS HAPPENS, THE CAR IS TOTALLY DISABLED AND HAS TO BE JUMPED. THIS ISSUE TENDS TO HAPPEN WHEN IT IS VERY HOT OUTSIDE OR THE CAR IS SITTING IN THE SUN. TH
Thermal Events
  • [2013] The contact's granddaughter owned a 2013 Ford Fusion Hybrid. The contact stated that while her granddaughter was driving at an undisclosed speed, the driver looked in the rearview mirror and noticed black smoke coming from the rear seats of the vehicle. The contact stated that the driver's sons were in car seats in the rear seats of the vehicle. The driver immediately pulled over to the side of th
  • [2014] It has been reported that the battery in the trunk of the vehicle caught fire and melted down. It is unknown if the vehicle was being operated at the time of the incident. It is unknown if there is a fire or police report available. This is a U.S. Government vehicle owned by GSA and the vehicle is self insured by the government. There was an estimate written by a repair facility and the vehicle
  • [2014] THE CHARGE MELTED, ALMOST CAUGHT FIRE THE ELECTRICAL 110 VOLT GFI REPT IN MY GARAGE. I CREATED A CASE WITH FORD AND THEY SAY TOO BAD CAR IS OUT OF WARRANTY. MY WIFE AND 20 MONTH OLD SON WERE IN THE HOUSE WHEN THE REPT STARTED SMOKING. I COULD HAVE LOST MY FAMILY AND MY HOME. FORD SAYS NO ISSUES AND THEY CANNOT HELP OR DO ANYTHING. IF YOU GO TO MYFORD MOBILE AND TYPE IN FUSION MELTING REPTS TO

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Ford Fusion Hybrid lithium-ion pack (2013-2020)

Lithium-ion · Panasonic · 280-volt, 42 kg pack lying flat in the trunk behind the rear seat
View full pack reference →
▼ You're looking at: Fusion Fusion Hybrid (2.0L) (2013-2020)
Combined mpg 41-42
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
1.4 kWh
as published
Service life
8 yr
100k mi typical
Warranty floor
—
see OEM warranty book

Pack overview

ChemistryLithium-ion
Cell supplierPanasonic
Cell formatNot published
Voltage (nominal)280 V
CoolingAir (cabin-fed)
Architecture280-volt, 42 kg pack lying flat in the trunk behind the rear seat
Warranty 8 yr / 100k mi

Known issues

Low
Ford's spec sheet gives 1.4 kWh, air cooling and a trunk location. EPA's declaration is 280 volts throughout, at 5 amp-hours through 2016 and 4.75 from 2017, with the pack weight unchanged at 42 kg.
Low
Panasonic said in February 2012 that the new Fusion Hybrid, Fusion Energi, C-Max Hybrid and C-Max Energi would use its lithium-ion cells.
Low
Ford covers hybrid components, the battery included, for 8 years or 100,000 miles.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Fusion Energi 7.6 kWh pack (2013-2018)

Lithium-ion · Panasonic · 84 cells in series, in the trunk behind the rear seat
View full pack reference →
▼ You're looking at: Fusion Fusion Energi (plug-in hybrid) (2013-2018)
EPA electric range 20-22 mi ·MPGe combined 88-97
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
7.6 kWh
as published
EV-only range
—
limited data
Warranty floor
—
see OEM warranty book

Pack overview

ChemistryLithium-ion
Cell supplierPanasonic
Cell formatNot published
Voltage (nominal)310.8 V
CoolingAir (cabin-fed)
Architecture84 cells in series, in the trunk behind the rear seat
Warranty 8 yr / 100k mi

Known issues

Medium
NHTSA 18V-592 (September 2018) covers the 120-volt charge cords supplied with 2013-2015 Fusion Energi, C-Max Energi and 2012-2015 Focus Electric cars, 49,197 in all. The original cord has no thermistor and Ford found an elevated rate of melting and fire reports. Ford replaces it with a cord that has one. No recall covers this pack itself.
Low
Ford's spec sheet gives 7.6 kWh and a full charge in 2.5 hours at 240 volts or seven hours at 120 volts.
Low
Ford covers hybrid components, the battery included, for 8 years or 100,000 miles. On cars sold under California's advanced-technology partial zero-emission rules, the high-voltage battery is covered for 10 years or 150,000 miles.
Low
Panasonic said in February 2012 that the Fusion Energi would use its lithium-ion cells.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Fusion Energi 9 kWh pack (2019-2020)

Lithium-ion · Panasonic · 307-volt pack of 84 cells, 122 kg, in the trunk
View full pack reference →
▼ You're looking at: Fusion Fusion Energi (plug-in hybrid) (2019-2020)
EPA electric range 26 mi ·MPGe combined 102-103
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
9 kWh
as published
EV-only range
—
limited data
Warranty floor
—
see OEM warranty book

Pack overview

ChemistryLithium-ion
Cell supplierPanasonic
Cell formatNot published
Voltage (nominal)307 V
CoolingAir (cabin-fed)
Architecture307-volt pack of 84 cells, 122 kg, in the trunk
Warranty 8 yr / 100k mi

Known issues

High
NHTSA 23V-440 (June 2023) covers all 14,452 Fusion Energi cars from 2019 and 2020. Gas build-up in a battery cell can trip its current interrupt device and send excess voltage through the battery control module, which can cut drive power or start a fire around the module. Ford knew of seven fires when it filed. Dealers replace the high-voltage battery and load software that lowers the maximum state of charge by 11 percent. Owners were told not to charge until repaired.
Low
NHTSA 19V-099 (February 2019) covers 2,108 Fusion Energi cars from 2019 that fell short of the federal standard for shielding high-voltage parts. Dealers fit a cover over the high-voltage fuses.
Low
Ford raised the pack to 9 kWh for 2019. Its spec sheet lists air cooling and a full charge in 2.5 hours at 240 volts or seven hours at 120 volts; EPA lists 2.6 hours.
Low
Ford covers hybrid components, the battery included, for 8 years or 100,000 miles. Under California's transitional zero-emission vehicle rules the high-voltage battery is covered for 10 years or 150,000 miles.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Ford Fusion, counted across every engine. A complaint can name more than one system.

Engine: 2,634 owner complaints
Transmission: 1,631 owner complaints
Steering: 1,242 owner complaints
Electrical System: 1,149 owner complaints
Brakes: 646 owner complaints

Buyer's Guide

The conservative used pick in this generation is a 2015 or later Fusion with the 2.5L NA four-cylinder. That powertrain combination sidesteps the 1.6L EcoBoost fire risk, has the lowest engine-category complaint count of the three high-volume gas engines (169, against 677 for the 2.0L and 1,133 for the 1.5L), and avoids the early-production wave behind the 2013-2014 door-latch recalls and the seat-belt anchor recall on cars built through July 2014. On any 2013 or 2014 car with the 1.6L EcoBoost, ask the seller to document recall 17V209000 closure and a recent cooling-system inspection. The 2.7L EcoBoost Sport (2017-2019) has the cleanest record of any production Fusion engine but carries the thinnest parts supply chain.

Pull the VIN through NHTSA's recall lookup and confirm the shifter-cable bushing campaign (18V471000, 19V362000, 22V413000) is closed, then test the shifter on a slight incline and confirm Park engages and holds. Verify the four steering recalls are remedied and drive the car on broken pavement listening for power-steering whine or clunk. On 1.5L EcoBoost cars, ask for coolant-system service records; the engine shows 294 cooling-related complaints concentrated on coolant loss, the same failure family that took down the 1.6L.

This is used-market territory now. The youngest examples are four years old, the Fusion is out of production in North America, and Ford has no successor sedan to feed the dealer parts pipeline. Budget for ongoing recall remediation rather than treating recalls as a one-time cleanup, because Ford continues to issue and expand campaigns on this generation. A clean Carfax does not equal a closed recall list, and a dealer-prep sticker does not equal a VIN-verified remedy.

What to check on a used 2013-2020 Ford Fusion

On a used 2013-2020 Ford Fusion, the systems with the most NHTSA owner complaints are the engine (2,634), the transmission and drivetrain (1,631) and the steering (1,242). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 2,634 owner complaints on the 2013-2020 Ford Fusion about the engine, all engines combined.
  2. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 1,631 owner complaints on the 2013-2020 Ford Fusion about the transmission and drivetrain, all engines combined.
  3. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 1,242 owner complaints on the 2013-2020 Ford Fusion about the steering.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 1,149 owner complaints on the 2013-2020 Ford Fusion about the electrical system.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 646 owner complaints on the 2013-2020 Ford Fusion about the brakes.
  6. Accelerate hard once from a stop and once from 40 mph, and hold a steady highway speed.Safety. NHTSA has 42 owner complaints on the 2013-2020 Ford Fusion (hybrid and electric versions only) about the electric drive system.
Open the full inspection checklist for the 2013-2020 Ford Fusion

Recalls (35)

26V376000Jun 9, 2026serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

25V695000Oct 13, 2025serious
Back Over Prevention

Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

25V685000Oct 10, 2025serious
Equipment

Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

25V442000Jun 27, 2025serious
Back Over Prevention

Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

23V775000Nov 17, 2023serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

Show 30 older recalls
23V440000Jun 23, 2023serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

23V162000Mar 10, 2023serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

22V413000Jun 10, 2022serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

22V011000Jan 13, 2022serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

20V331000Jun 8, 2020serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

20V177000Mar 23, 2020serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

19V632000Aug 29, 2019serious
Steering

Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

19V590000Aug 12, 2019serious
Seat Belts

Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

19V362000May 13, 2019serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

19V099000Feb 15, 2019serious
Hybrid Propulsion System

Ford Motor Company (Ford) is recalling certain 2019 Fusion Energi Hybrid models. The affected vehicles may not adequately protect against direct and indirect contact of high voltage sources during normal operation. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 305, "Electric-Powered Vehicles: Electrolyte spillage and electrical shock protection."

18V592000Sep 10, 2018serious
Equipment

Ford Motor Company (Ford) is recalling certain 120V Convenience charge cords that were supplied with and sold for use with 2013-2015 Ford C-Max Energi and Fusion Energi vehicles and 2012-2015 Ford Focus Electric vehicles. Cords with part numbers FM58-10B706-AA, FM58-10B706-AB, FM58-10B706-AC, FM58-10B706-AD, FM58-10B706-AE and FM58-10B706-AF were manufactured without thermistors, and during vehicle charging, increased resistance in the house's outlet or wiring can cause the cord to overheat and melt.

18V471000Jul 16, 2018serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

18V169000Mar 12, 2018serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

18V167000Mar 12, 2018serious
Steering

Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

17V427000Jul 6, 2017serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

17V210000Mar 27, 2017serious
Latches/Locks/Linkages

Ford Motor Company (Ford) is recalling certain 2014 Ford Fiesta, 2013-2014 Ford Fusion and 2013-2014 Lincoln MKZ vehicles. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

17V209000Mar 27, 2017serious
Engine & Cooling

Ford Motor Company (Ford) is recalling certain 2014 Escape, 2014-2015 Fiesta ST, 2013-2014 Fusion and 2013-2015 Transit Connect vehicles equipped with 1.6L GTDI engines. If the vehicle is started and driven with an insufficient level of coolant within the engine cooling system, the engine cylinder head may overheat, crack and leak oil.

16V875000Dec 5, 2016serious
Seat Belts

Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

16V874000Dec 5, 2016serious
Seats

Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.

16V250000Apr 27, 2016serious
Seat Belts

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

15V618000Oct 1, 2015serious
Fuel System

Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

15V250000Apr 28, 2015serious
Steering

Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

15V246000Apr 24, 2015serious
Latches/Locks/Linkages

Ford Motor Company (Ford) notified the agency on April 23, 2015, that they are recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured July 1, 2012, to May 31, 2013, and 2012-2014 Fiesta vehicles manufactured February 1, 2012, to May 31, 2013. On April 30, 2015, Ford expanded the recall to cover an additional 119,567 vehicles, including certain model year 2011 Ford Fiestas manufactured from November 11, 2009, to May 31, 2013 and certain model year 2013 Ford Fusion and Lincoln MKZ vehicles manufactured from February 1, 2012, to June 30, 2012. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

14V736000Nov 18, 2014cosmetic
Powertrain

Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

14V597000Sep 26, 2014serious
Air Bags

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford C-Max vehicles manufactured January 19, 2012, to November 21, 2013; Ford Fusion vehicles manufactured February 3, 2012, to August 24, 2013; Ford Escape vehicles manufactured October 5, 2011, to November 1, 2013; and Lincoln MKZ vehicles manufactured April 25, 2012, to September 30, 2013. The coating on portions of the Restraint Control Module (RCM) may crack, and when exposed to humidity, circuits on the printed circuit board may short.

14V164000Apr 2, 2014serious
Seats

Ford Motor Company (Ford) is recalling certain model year 2013-2014 Ford Fusion and Lincoln MKZ vehicles manufactured August 15, 2012, through September 10, 2013, 2013-2014 Ford Escape vehicles manufactured June 5, 2012, through August 12, 2013, and 2013-2014 Ford C-Max vehicles manufactured from July 23, 2012, through May 28, 2013. The driver and passenger seatback assemblies may have been produced with sub-standard weld joints used to attach the seat back recliner mechanism to the seat frame. The affected seat backs may have insufficient strength to meet the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

13V232000May 31, 2013serious
Steering

Ford is recalling certain model year 2013 Fusion vehicles manufactured April 19, 2013, through April 23, 2013. The steering gears may be missing an internal retaining clip. If the clip is missing, components inside the steering gear may become dislodged inside the gear assembly.

13V227000May 31, 2013serious
Fuel System

Ford is recalling certain model year 2013 Explorer, Taurus, Flex, Fusion, Police Interceptor Sedan and Police Interceptor Utility vehicles; and certain model year 2013 Lincoln MKS, MKT, and MKZ vehicles. In the affected vehicles, the fuel delivery module may develop a crack, allowing fuel to leak.

12V551000Dec 3, 2012serious
Engine & Cooling

This is an update to a recently announced recall. Ford is recalling certain model year 2013 Escape vehicles manufactured from October 5, 2011, through November 26, 2012, equipped with 1.6L engines, as well as certain model year 2013 Fusion vehicles manufactured from February 3, 2012, through November 29, 2012, equipped with 1.6L engines. Coolant system leaks may cause the engines to overheat and leak flammable engine fluids.

12V553000Nov 30, 2012serious
Exterior Lighting

Ford is recalling certain model year 2013 Fusion vehicles, manufactured from February 3, 2012, through October 20, 2012, for failing to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment." The affected vehicles may not have had the low beam headlamp projector coating properly cured during its manufacturing process.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
4/5
Rollover
4/5 (10.9% risk)
ESC: Standard FCW: Optional LDW: Optional

Alternatives in Midsize Sedan

Frequently Asked Questions

What are the most common 2013-2020 Ford Fusion complaints?

Owners have filed 8,542 complaints with NHTSA about the 2013-2020 Ford Fusion. The systems they name most often are the engine, the transmission and the steering.

Is the 2013-2020 Ford Fusion a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 8,542 complaints with NHTSA about the 2013-2020 Ford Fusion. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2013-2020 Ford Fusion have?

NHTSA has 8,542 owner complaints on file for the 2013-2020 Ford Fusion as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2013-2020 Ford Fusion?

NHTSA lists 35 recalls covering some 2013-2020 Ford Fusion vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ford Fusion?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the transmission and the steering, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Fusion?

The 2020 Ford Fusion received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (10.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 8,542 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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