Reliability
Ford

Crown Victoria (2nd)

2000-2011 · Full-Size Sedan · 3 engines
1,125 NHTSA Complaints
25 Recalls
25 Fire Reports
91 Crash Reports
Data covers 2 NHTSA model names
CROWN VICTORIACVPI
Inspection checklist

Reliability Score

9.2 / 10

Reliability score

Very few owner complaints against similar full-size sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of oil consumption, fuel in the oil or overheating run higher than this generation's overall count, so they set the score.

Owners filed 197 powertrain complaints. A typical full-size sedan fleet of this size and age would have drawn about 849.

Scores this high have held: three years on they had moved 0.1 points in the typical case.

Breakdown
Complaints overall197 complaints against about 849 for similar vehicles
9.4
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced11 complaints against about 156 for similar vehicles
9.9
Oil consumption, fuel in the oil or overheating11 complaints against about 31 for similar vehicles
8.9

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20009.3
  • 20019.6
  • 20029.5
  • 20038.9
  • 20049.3
  • 20059.0
  • 20069.7
  • 20079.5
  • 20089.7
  • 20099.1
  • 20109.7
  • 20119.8

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · researched

Class settlementChamberlan v. Ford, C 03-2628 CW (N.D. Cal.)
2000-2001 (class 1996-2001) · 7 years, unlimited miles source
Extended coverageFord 06B36
2005-2006
Engineering analysisEA03001
Cng tank explosion · opened 2003, closed 2003, led to recall 03V472

Complaints by Engine Code

Ford Crown Victoria Unidentified Engine

170 complaints 15.5 per year
4 fire reports 2 fatalities
View details

Complaint Breakdown

exterior
50
fuel system
23
wheels tires
18
electrical
14
steering
13

4.6-V8-FlexFuel

4.6L 8-cyl / 239 hp
139 complaints 17.4 per year Flexible Fuel Vehicle (FFV)
5 fire reports 1 fatality
View details

Complaint Breakdown

steering
66
fuel system
16
suspension
15
electrical
13
other
13

Same engine used in

Show 3 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

2.0-I4-Gas

2.0L 4-cyl / 130 hp
1 complaint 1.0 per year Gasoline
View details

Complaint Breakdown

steering
1

Same engine used in

+123 more
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3.0-V6-Gas

3.0L 6-cyl / 145 hp
1 complaint 1.0 per year Gasoline
View details

Complaint Breakdown

exterior
1

Same engine used in

+88 more
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Owner Complaints by System

Complaints owners filed with NHTSA about the Ford Crown Victoria, counted across every engine. A complaint can name more than one system.

Exterior: 315 owner complaints
Steering: 202 owner complaints
Wheels & Tires: 167 owner complaints
Electrical System: 113 owner complaints
Engine: 94 owner complaints

What to check on a used 2000-2011 Ford Crown Victoria

On a used 2000-2011 Ford Crown Victoria, the systems with the most NHTSA owner complaints are the exterior lighting (315), the steering (202) and the wheels and tires (167). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Check every exterior light, the wipers, the washers, the mirrors and the glass.Safety. NHTSA has 315 owner complaints on the 2000-2011 Ford Crown Victoria about the exterior lighting.
  2. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 202 owner complaints on the 2000-2011 Ford Crown Victoria about the steering.
  3. Measure the tread on all four tires, read the date codes and look at each wheel.Safety. NHTSA has 167 owner complaints on the 2000-2011 Ford Crown Victoria about the wheels and tires.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 113 owner complaints on the 2000-2011 Ford Crown Victoria about the electrical system.
  5. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 94 owner complaints on the 2000-2011 Ford Crown Victoria about the engine, all engines combined.
Open the full inspection checklist for the 2000-2011 Ford Crown Victoria

Recalls (25)

15V861000Dec 22, 2015serious
Exterior Lighting

Ford Motor Company (Ford) is recalling certain model year 2003-2005 Ford Crown Victoria and Mercury Grand Marquis vehicles manufactured October 3, 2001, to August 2, 2005. The affected vehicles have a lighting control module (LCM) that may fail, resulting in a loss of headlights.

15E082000Oct 6, 2015serious
Steering

Dorman Products, Inc. (Dorman) is recalling certain model Dorman Steering Shafts, part number 425-359, Solutions Steering Shafts, part number 7-0359, and OE Solutions Steering Shafts, part number 425-359, manufactured April 17, 2014, to September 28, 2015. These aftermarket replacement steering shafts are sold for use in 1995-2002 Ford Crown Victoria, Mercury Grand Marquis, and Lincoln Town Car vehicles. These steering shafts may separate during operation if the integral fastener is loose or missing and if the interfacing vehicle shaft is compressed in length.

14V704000Nov 5, 2014serious
Steering

Ford Motor Company (Ford) is recalling certain model year 2005-2011 Ford Crown Victoria, 2005-2011 Mercury Grand Marquis vehicles manufactured March 23, 2004, to August 30, 2011, and 2005-2011 Lincoln Town Car vehicles manufactured March 8, 2004, to August 30, 2011, and on which the upper intermediate shaft was serviced during the course of safety recall 13V-385. The prior repairs may not have been correctly performed.

13V385000Aug 29, 2013serious
Steering

Ford is recalling certain model year 2005-2011 Ford Crown Victoria (including Crown Victoria Police Interceptors), Mercury Grand Marquis, and Lincoln Town Car vehicles. The affected vehicles are currently registered or were originally sold in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, and Wisconsin. Severe corrosion can seize the lower intermediate shaft which may cause the upper intermediate shaft to collapse and the steering column lower bearing to separate.

07V270000Jun 26, 2007serious
Suspension

ON CERTAIN PASSENGER VEHICLES, A FRONT WHEEL BEARING AND HUB ASSEMBLY MAY FRACTURE DUE TO IMPROPER HEAT TREATMENT.

Show 20 older recalls
07V183000Apr 26, 2007serious
Service Brakes

CERTAIN PASSENGER VEHICLES EQUIPPED WITH ANTILOCK BRAKE SYSTEMS (ABS) FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, "PASSENGER CAR BRAKE SYSTEMS." THE FRONT AND REAR RIGHT SIDE BRAKE LINES MAY BE REVERSED AT THE ABS HYDRAULIC CONTROL UNIT.

07V079000Mar 6, 2007serious
Wheels

ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

06V440000Nov 15, 2006serious
Visibility

CERTAIN PASSENGER VEHICLES FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 212, 'WINDSHIELD MOUNTING.' THE WINDSHIELD MAY NOT BE PROPERLY SECURED TO THE VEHICLE BODY.

06E056000Jun 13, 2006serious
Fuel System

CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.

05V518000Nov 9, 2005serious
Electrical System

ON CERTAIN PASSENGER VEHICLES, THE BATTERY CABLE INCLUDES A FUSIBLE LINK THAT MAY CONTACT AND SUBSEQUENTLY CHAFE ON A #2 CROSS MEMBER ATTACHING BOLT.

05V206000May 9, 2005serious
Electrical System

ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.

04V328000Jul 7, 2004serious
Suspension

CERTAIN POLICE, COMMERCIAL, AND PASSENGER VEHICLES SOLD TO FLEETS TYPICALLY INPUT HIGHER LOADS INTO THE VEHICLE CHASSIS OVERLOADING THE WHEEL BEARINGS AND AXLES.

03V472000Nov 6, 2003serious
Fuel System, Other

ON CERTAIN NATURAL GAS VEHICLES, IF A FLAME FROM A VEHICLE INTERIOR FIRE BECOMES LOCALLY DIRECTED AT THE NATURAL GAS FUEL TANK LOCATED IMMEDIATELY BEHIND THE REAR SEAT, THE FLAME COULD DAMAGE THE FIBERGLASS WRAP ON THE TANK WEAKENING THE TANK.

03V279000Aug 5, 2003serious
Wheels

ON CERTAIN POLICE AND TAXI VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

02I003000Oct 15, 2002serious
Fuel System

IN ORDER TO ENHANCE POLICE OFFICE SAFETY, MODEL YEAR 1992-2003 CROWN VICTORIA POLICE INTERCEPTOR (CVPI) VEHICLES WILL BE EQUIPPED WITH SHIELDS DESIGNED TO HELP PROTECT THE FUEL TANK IN HIGH-SPEED REAR-IMPACT CRASHES. FORD ALSO WILL BE OFFERING AN OPTIONAL TRUNK PACKAGE DESIGNED TO IMPROVE THE SAFE TRANSPORT OF SHARP-EDGED, HEAVY EQUIPMENT IN THESE VEHICLES.

02V249000Sep 6, 2002serious
Fuel System, Other

ON CERTAIN NATURAL GAS MODEL VEHICLES, A T-FITTING THAT CONNECTS FUEL TANKS #3 AND #4 CAN DEVELOP A LEAK WHEN THE SOLENOID VALVES ARE ENERGIZED, SUCH AS WHEN THE IGNITION SWITCH IS IN THE ON POSITION OR DURING REFUELING.

01V227001Jul 16, 2001serious
Seat Belts

VEHICLE DESCRIPTION: PASSENGER AND SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND MINIVANS. EQUIPPED WITH SEAT BELTS SUPPLIED BY TRW. IT IS POSSIBLE THAT THE DRIVER'S AND/OR FRONT PASSENGER'S OUTBOARD SEAT BELT BUCKLE MAY NOT FULLY LATCH. FORD CROWN VICTORIA BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01 MERCURY GRAND MARQUIS BUILT AT ST. THOMAS ASSEMBLY PLANT FROM 4/17/00 - 5/29/01. LINCOLN TOWN CARS BUILT AT WIXOM ASSEMBLY PLANT FROM 3/27/00 - 5/30/01. LINCOLN NAVIGATORS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01. FORD WINDSTARS BUILT AT OAKVILLE ASSEMBLY PLANT FROM 3/23/00 - 5/30/01. FORD RANGERS BUILT AT TWIN CITIES PLANT FROM 3/28/00 - 5/30/01, AND ALSO AT THE EDISON PLANT FROM 3/13/00 - 5/25/01. FORD F-150 TRUCK BUILT AT NORFOLK PLANT FROM 4/18/00 - 5/25/00; AT ONTARIO PLANT FROM 5/10/00 - 5/28/01; AT KANSAS CITY PLANT FROM 9/11/99 - 5/25/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/9/01. FORD SUPER DUTY F-250, F-350, F-450, AND F-550 TRUCKS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 5/27/01; AND AT CUAUTITLAN PLANT FROM 5/16/00 - 6/19/01. FORD EXCURSIONS BUILT AT KENTUCKY PLANT FROM 4/17/00 - 10/2/00. FORD EXPEDITIONS BUILT AT MICHIGAN TRUCK PLANT FROM 4/11/00 - 5/31/01.

00V412000Dec 6, 2000serious
Air Bags

VEHICLE DESCRIPTION: MINIVANS AND PASSENGER VEHICLES. A RESTRAINT CONTROL MODULE (RCM) OR A SIDE OR FRONT CRASH SENSOR MAY HAVE BEEN ASSEMBLED WITH ONE OR MORE OF THE SCREWS THAT MOUNT THE CIRCUIT BOARD IN THE HOUSING MISSING. IF SOME OR ALL OF THE SCREWS ARE MISSING, THE PERFORMANCE OF THE OCCUPANT RESTRAINS COULD BE AFFECTED.

00V270000Sep 13, 2000serious
Air Bags

CERTAIN PASSENGER VEHICLES, LIMOUSINES, AND MINI VANS WERE BUILT WITH A NEWLY DESIGNED RESTRAINT CONTROL MODULE (RCM). IN SOME CASES, THE RCM DOES NOT RECOGNIZE CERTAIN SYSTEM FAULTS THAT COULD RESULT IN AN AIR BAG OR SEAT BELT PRE-TENSIONER UNEXPECTEDLY ACTIVATING DURING THE SELF-TEST SEQUENCE AT VEHICLE START-UP.

00V200000Jul 18, 2000serious
Equipment

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES HAVE JACKING INSTRUCTIONS WHICH, IF FOLLOWED, COULD CAUSE THE VEHICLE OPERATOR TO PLACE THE JACK ON A FRAME WELD WHEN ATTEMPTING TO RAISE A REAR WHEEL. IF THE VEHICLE IS JACKED UP WITH THE JACK PLACED ON THE FRAME WELD AND IF THE VEHICLE IS FREE TO ROLL (WHEELS NOT BLOCKED OR CHOCKED), THE JACK COULD YIELD AND THE VEHICLE MAY DROP SUDDENLY.

00V157002Jun 12, 2000serious
Seat Belts

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET FRONT PASSENGER SIDE SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

00V157001Jun 12, 2000serious
Seat Belts

VEHICLE DESCRIPTION: PASSENGER VEHICLES USING AFTERMARKET DRIVER'S SEAT BELT ASSEMBLIES THAT WERE SOLD BY FORD PARTS DEPARTMENTS FROM JANUARY 1, THROUGH JUNE 13, 2000. THESE SEAT BELT ASSEMBLIES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THE EQUIPMENT INVOLVED IS SERVICE STOCK SEAT BELT ASSEMBLIES, MODEL NOS. H 9977, H 9979, T 9063, AND T 9217, BUILT BY TRW VEHICLE SAFETY SYSTEMS, INC. (TRW) MANUFACTURED FROM JUNE 1, 1998 THROUGH MAY 21, 2000. SOME OF THESE SEAT BELT ASSEMBLIES MAY HAVE BEEN INSTALLED AS SERVICE REPLACEMENT EQUIPMENT ON THE VEHICLES INVOLVED IN THE RECALL.

00V138000May 17, 2000cosmetic
Visibility

VEHICLE DESCRIPTION: A WINDSHIELD WIPER CONTROL MODULE MAY NOT BE CAPABLE OF CARRYING THE CURRENT REQUIRED DURING HIGH LOAD CONDITIONS ON THE WIPERS (I.E., ICE, SNOW, OR OTHER DEBRIS).

00V083000Mar 20, 2000serious
Seat Belts

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH THE LEFT REAR SEAT BELT RETRACTOR ATTACHING BOLTS INCORRECTLY TIGHTENED.

00V050000Feb 17, 2000serious
Air Bags

VEHICLE DESCRIPTION: PASSENGER VEHICLES. THESE VEHICLES MAY HAVE BEEN BUILT WITH LOWER THAN THE INTENDED LEVEL OF TORQUE ON THE BOLTS THAT ATTACH THE AIR BAG ELECTRONIC CRASH SENSOR MODULE TO THE VEHICLE.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5 (9.0% risk)
ESC: No FCW: No LDW: No

Alternatives in Full-Size Sedan

Frequently Asked Questions

What are the most common 2000-2011 Ford Crown Victoria complaints?

Owners have filed 1,125 complaints with NHTSA about the 2000-2011 Ford Crown Victoria. The systems they name most often are the exterior, the steering and the wheels and tires.

Is the 2000-2011 Ford Crown Victoria a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 1,125 complaints with NHTSA about the 2000-2011 Ford Crown Victoria. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2000-2011 Ford Crown Victoria have?

NHTSA has 1,125 owner complaints on file for the 2000-2011 Ford Crown Victoria as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2000-2011 Ford Crown Victoria?

NHTSA lists 25 recalls covering some 2000-2011 Ford Crown Victoria vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ford Crown Victoria?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the exterior, the steering and the wheels and tires, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Crown Victoria?

The 2011 Ford Crown Victoria received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 5 stars (9.0% rollover probability). Electronic Stability Control: No. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 1,125 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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