Reliability
Volkswagen

Golf (Mk6)

2010-2014 · Compact Hatchback · 4 engines
469 NHTSA Complaints
8 Recalls
8 Fire Reports
21 Crash Reports
Data covers 4 NHTSA model names
GOLFGOLF RGOLF SPORTWAGENGTI
View all 5 generations of the Volkswagen Golf → Inspection checklist

Reliability Score

5.2 / 10

Reliability score

More owner complaints than similar compact hatchbacks

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 298 powertrain complaints. A typical compact hatchback fleet of this size and age would have drawn about 160.

Scores this low have often eased: the three years after looked about 1.5 points better in the typical case.

Most of the complaints came before 2023.

Breakdown
Complaints overall298 complaints against about 160 for similar vehicles
5.2
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced34 complaints against about 21 for similar vehicles
5.7
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20104.1
  • 20113.7
  • 20126.9
  • 20136.7
  • 20146.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2010 to 2013 model years only

2.0L 4-cyl turbo 5.4/10
No clear difference from this generation's other engines. (108 complaints, about 63,000 built)
2.5L 5-cyl 8.9/10
About 88% fewer powertrain complaints than this generation's other engines, per vehicle built. (12 complaints, about 42,000 built)
2.0L 4-cyl turbo diesel 3.4/10
About 3.5 times as many powertrain complaints as this generation's other engines, per vehicle built. (128 complaints, about 33,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record · from NHTSA's files, not reviewed by hand

Engineering analysisEA11003
High-pressure fuel pump failure · opened 2011, closed 2015

Complaints by Engine Code

Show

2.0-I4-Gas

2.0L 4-cyl / 200 hp
188 complaints 37.6 per year Gasoline
4 fire reports 1 fatality
View details

Complaint Breakdown

engine
71
transmission
42
electrical
26
safety systems
23
fuel system
19

Same engine used in

+123 more
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Volkswagen Golf Unidentified Engine

54 complaints 10.8 per year
1 fire report
View details

Complaint Breakdown

engine
20
fuel system
16
transmission
12
electrical
7
safety systems
4

EA855 BGP/BGQ

2.5L 5-cyl / 170 hp
43 complaints 8.6 per year Gasoline
1 fire report
View details

Owner Complaints by System

Complaints owners filed with NHTSA about the Volkswagen Golf, counted across every engine. A complaint can name more than one system.

Engine: 142 owner complaints
Fuel System: 129 owner complaints
Transmission: 84 owner complaints
Electrical System: 69 owner complaints
Safety Systems: 65 owner complaints

What to check on a used 2010-2014 Volkswagen Golf

On a used 2010-2014 Volkswagen Golf, the systems with the most NHTSA owner complaints are the engine (142), the fuel system (129) and the transmission and drivetrain (84). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 142 owner complaints on the 2010-2014 Volkswagen Golf about the engine, all engines combined.
  2. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 129 owner complaints on the 2010-2014 Volkswagen Golf about the fuel system, all engines combined.
  3. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 84 owner complaints on the 2010-2014 Volkswagen Golf about the transmission and drivetrain, all engines combined.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 69 owner complaints on the 2010-2014 Volkswagen Golf about the electrical system.
  5. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 65 owner complaints on the 2010-2014 Volkswagen Golf about the airbags and driver-assist systems.
Open the full inspection checklist for the 2010-2014 Volkswagen Golf

Recalls (8)

19V862000Dec 4, 2019critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.

18V329000May 16, 2018serious
Unknown Or Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

18V148000Mar 6, 2018critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

16V913000Dec 20, 2016serious
Service Brakes

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2009-2010 Volkswagen Jetta A5 Sedan, 2009 Volkswagen Jetta SportWagen, Eos, GTI, Rabbit and Audi A3 vehicles, and 2010 Volkswagen Golf A6 vehicles. The Antilock Brake System (ABS) control unit may fail during ABS or Electronic Stability Control (ESC) activation, possibly causing a loss of vehicle control.

16V078000Feb 10, 2016critical
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Show 3 older recalls
15V483000Aug 4, 2015serious
Air Bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

11V490000Oct 3, 2011serious
Fuel System, Diesel

VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.

09V333000Aug 20, 2009serious
Powertrain

VOLKSWAGEN IS RECALLING CERTAIN MODEL YEAR 2009 AND 2010 PASSENGER CARS MANUFACTURED BETWEEN SEPTEMBER 2008 AND AUGUST 2009. THE WIRING HARNESS OF A TEMPERATURE SENSOR IN THE DIRECT SHIFT GEARBOX (DSG) MAY HAVE CONNECTOR WIRES THAT WERE INSUFFICIENTLY CRIMPED. WITH INSUFFICIENTLY CRIMPED CONNECTOR WIRES, A TEMPERATURE SENSOR HAS THE POTENTIAL TO FALSELY DETECT A HIGH GEARBOX OIL TEMPERATURE, CAUSING THE TRANSMISSION TO ABRUPTLY SHIFT TO NEUTRAL. IF THIS HAPPENS, THE SELECTOR LEVER POSITION INDICATOR WITHIN THE INSTRUMENT PANEL WILL FLASH. IN ADDITION, THE "DEPRESS BRAKE PEDAL" INDICATOR LIGHT WILL BE ILLUMINATED, ALERTING THE DRIVER TO APPLY THE BRAKES.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (12.1% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (12.1% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (12.1% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (12.1% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (12.1% risk)
ESC: Standard FCW: No LDW: No

Alternatives in Compact Hatchback

Frequently Asked Questions

What are the most common 2010-2014 Volkswagen Golf complaints?

Owners have filed 469 complaints with NHTSA about the 2010-2014 Volkswagen Golf. The systems they name most often are the engine, the fuel system and the transmission.

Is the 2010-2014 Volkswagen Golf a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 469 complaints with NHTSA about the 2010-2014 Volkswagen Golf. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2010-2014 Volkswagen Golf have?

NHTSA has 469 owner complaints on file for the 2010-2014 Volkswagen Golf as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2010-2014 Volkswagen Golf?

NHTSA lists 8 recalls covering some 2010-2014 Volkswagen Golf vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Volkswagen Golf?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the fuel system and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Golf?

The 2014 Volkswagen Golf received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 4 stars (12.1% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 469 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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