Reliability
Hyundai

Tucson (TL)

2016-2021 · Compact SUV · 5 engines
3,741 NHTSA Complaints
6 Recalls
77 Fire Reports
62 Crash Reports
Data covers 2 NHTSA model names
TUCSONTUCSON FUEL CELL
View all 5 generations of the Hyundai Tucson → Inspection checklist

Reliability Score

3.5 / 10

Reliability score

Many more owner complaints than similar compact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Complaints of a failed or replaced engine, transmission or drive unit run well above similar vehicles. They set this score.

Owners filed 2,217 powertrain complaints. A typical compact SUV fleet of this size and age would have drawn about 824.

Scores this low have often eased: the three years after looked about 1.8 points better in the typical case.

Breakdown
Complaints overall2,217 complaints against about 824 for similar vehicles
4.1
Last three years863 complaints against about 429 for similar vehicles
5.0
Engine, transmission or drive unit failed or replaced688 complaints against about 192 for similar vehicles
3.4
Oil consumption, fuel in the oil or overheating441 complaints against about 151 for similar vehicles
3.9

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20162.3
  • 20172.8
  • 20184.4
  • 20195.8
  • 20206.1
  • 20217.9

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

2.0L 4-cyl 4.1/10
About 42% fewer owner complaints than this generation's other engines, per vehicle built. (871 complaints, about 386,000 built)
1.6L 4-cyl turbo 2.4/10
About 3.5 times as many owner complaints as this generation's other engines, per vehicle built. (1,198 complaints, about 170,000 built)
2.4L 4-cyl 6.7/10
About 82% fewer owner complaints than this generation's other engines, per vehicle built. (84 complaints, about 164,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record · from NHTSA's files, not reviewed by hand

Recall21V727
Engine · 44,960 vehicles (6% of those built)

Complaints by Engine Code

2.0-I4-Gas

2.0L 4-cyl / 164 hp
1,544 complaints 226.7 per year Gasoline
53 fire reports 1 fatality
View details

Complaint Breakdown

engine
838
body
184
electrical
184
transmission
176
brakes
166

Same engine used in

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T-GDI GAMMA

1.6L 4-cyl Turbo / 175 hp
887 complaints 295.7 per year Gasoline
8 fire reports
View details

Complaint Breakdown

transmission
366
engine
322
body
107
other
93
electrical
81

GDI Theta II

2.4L 4-cyl / 181 hp
250 complaints 62.5 per year Gasoline
5 fire reports
View details

Complaint Breakdown

engine
90
brakes
87
electrical
29
safety systems
28
other
20

Hyundai Tucson Unidentified Engine

93 complaints 15.5 per year
2 fire reports
View details

Complaint Breakdown

transmission
36
engine
28
fuel system
10
body
9
other
8
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

DOHC THETA ii

2.4L
2 complaints 1.0 per year Gasoline
View details

Complaint Breakdown

transmission
2

Owner Complaints by System

Complaints owners filed with NHTSA about the Hyundai Tucson, counted across every engine. A complaint can name more than one system.

Engine: 1,606 owner complaints
Transmission: 964 owner complaints
Body/Trim: 460 owner complaints
Electrical System: 414 owner complaints
Brakes: 314 owner complaints

What to check on a used 2016-2021 Hyundai Tucson

On a used 2016-2021 Hyundai Tucson, the systems with the most NHTSA owner complaints are the engine (1,606), the transmission and drivetrain (964) and the body and structure (460). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 1,606 owner complaints on the 2016-2021 Hyundai Tucson about the engine, all engines combined.
  2. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 964 owner complaints on the 2016-2021 Hyundai Tucson about the transmission and drivetrain, all engines combined.
  3. Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 460 owner complaints on the 2016-2021 Hyundai Tucson about the body and structure.
  4. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 414 owner complaints on the 2016-2021 Hyundai Tucson about the electrical system.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 314 owner complaints on the 2016-2021 Hyundai Tucson about the brakes.
Open the full inspection checklist for the 2016-2021 Hyundai Tucson

Recalls (6)

21V727000Sep 17, 2021serious
Engine

Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.

20V543000Sep 4, 2020serious
Service Brakes

Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.

16V842000Nov 21, 2016serious
Electrical System

Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."

16V628000Aug 30, 2016serious
Powertrain

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 20, 2015 through May 31, 2016 and equipped with a 7-speed EcoShift Dual Clutch Transmission. Certain driving conditions and high temperatures may cause the vehicle to not move if the accelerator pedal is pressed and released repeatedly.

16V348000May 24, 2016serious
Latches/Locks/Linkages

Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Tucson vehicles manufactured May 19, 2015 to March 14, 2016. In the affected vehicles, if the primary hood latch has been released, and the vehicle is driven, the secondary hood latch may not hold adequately secure the hood to prevent it from opening while the vehicle is in motion.

Show 1 older recall
16V147000Mar 10, 2016serious
Exterior Lighting

Hyundai Motor America (Hyundai) is recalling certain model year 2016 Hyundai Tucson vehicles manufactured May 26, 2015 to January 15, 2016 and equipped with an accessory trailer hitch harness either included with the accessory trailer hitch or sold as a service part. In the affected vehicles, when the vehicle's engine is running and the brake lights are illuminated, if the turn signal is activated, the trailer turn signal lights will either turn off or remain continuously illuminated (not flash). As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard Number 108, " Lamps, Reflective Devices, and Associated Equipment."

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.2% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Optional LDW: Optional

Alternatives in Compact SUV

Frequently Asked Questions

What are the most common 2016-2021 Hyundai Tucson complaints?

Owners have filed 3,741 complaints with NHTSA about the 2016-2021 Hyundai Tucson. The systems they name most often are the engine, the transmission and the body and trim.

Is the 2016-2021 Hyundai Tucson a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 3,741 complaints with NHTSA about the 2016-2021 Hyundai Tucson. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2016-2021 Hyundai Tucson have?

NHTSA has 3,741 owner complaints on file for the 2016-2021 Hyundai Tucson as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2016-2021 Hyundai Tucson?

NHTSA lists 6 recalls covering some 2016-2021 Hyundai Tucson vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Hyundai Tucson?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the transmission and the body and trim, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Tucson?

The 2021 Hyundai Tucson received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (16.2% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 3,741 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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