Cayenne (9YA)
Engine Reliability Ratings
EA825 4.0TT
4.0L 8-cyl Turbo / 541 hpView details
Complaint Breakdown
Known Issues
MA1.02
3.0L 6-cyl / 335 hpView details
Complaint Breakdown
Known Issues
Battery & Propulsion Reliability
Plug-in Hybrid (PHEV)
Battery & propulsion complaint analysis for the 2019-2025 Porsche Cayenne
That's about 2.1x the typical rate for PHEVs in this dataset (median 5.7 per year). Above peer average โ but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.
What kind of battery complaint?
Among the 12 battery-related complaints, here's the type mix. These percentages describe what the complaints are about โ not how reliable the vehicle is overall.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Battery & propulsion recalls (1)
Porsche Cars North America, Inc. (Porsche) is recalling various models and model years. Please see the recall report for a list of the included vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence: An overheated outlet or charging cable can increase the risk of a fire.
Sample complaint excerpts
Hybrid Drivetrain
- [2021] Problem with the hybrid system and the engine control system. Unit changed automatically and unexpectedly from battery power mode to engine power mode when on battery power mode only. This change is not supposed to happen. This failure happened when starting the unit, put on drive and starting to move forward. This failure caused the unit to charge forward with more power unexpectedly. Causing
- [2021] Problem with the hybrid system and the engine control system. Unit changed automatically and unexpectedly from battery power mode to engine power mode when on battery power mode only. This change is not supposed to happen. This failure happened when starting the unit, put on drive and starting to move forward. This failure caused the unit to charge forward with more power unexpectedly. Causing
- [2021] Problem with the hybrid system and the engine control system. Unit changed automatically and unexpectedly from battery power mode to engine power mode when on battery power mode only. This change is not supposed to happen. This failure happened when starting the unit, put on drive and starting to move forward. This failure caused the unit to charge forward with more power unexpectedly. Causing
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN โ high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Vehicle-Level Issues
These issues affect the Porsche Cayenne regardless of engine variant.
Recalls (14)
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024-2026 Panamera, Cayenne, and 2025 Panamera E-Hybrid vehicles. The fasteners securing the high pressure fuel pump may not be tightened properly, resulting in a fuel leak.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019-2025 Cayenne, Cayenne E-Hybrid, 2020-2025 911, Taycan, 2024-2025 Panamera, and 2025 Panamera E-Hybrid vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne vehicles. The driver's side front axle upper left control arm installed on the vehicles may have been installed with cracks, which can result in front axle control arm breaking and an unexpected loss of steering and wheel control.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2024 Cayenne, Cayenne S, Cayenne Coupe, Cayenne Turbo GT, and Cayenne S Coupe vehicles. After the vehicle is turned off, the rear hazard warning lights and the parking lights may not illuminate if they are activated within 10 seconds after the gateway control unit shuts off. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021-2022 Cayenne vehicles. The rear axle alignment may not have been inspected after the repairs for Recall 21V-271 (AMA9) were performed.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne vehicles. The screw connection between the steering column and steering box may fail, which can result in a detached steering column.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne, Cayenne S, Cayenne Turbo, Cayenne GTS, Cayenne Coupe, Cayenne S Coupe, Cayenne Turbo Coupe, and Cayenne GTS Coupe vehicles. The lock nut on the trailing arm of the rear axle may break due to stress corrosion.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2021 Cayenne GTS, Cayenne GTS Coupe, 2020-2021 Cayenne Coupe, Cayenne S Coupe, Cayenne E-Hybrid Coupe vehicles. The passenger seat back heating element was not installed and may impact the calibration of the Occupant Classification System.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2020 Cayenne vehicles. An insufficient weld on a transmission oil pipe may cause the vehicle to leak automatic transmission fluid (ATF).
Porsche Cars North America, Inc (Porsche) is recalling certain 2019 Cayenne and Cayenne S vehicles. A software failure may cause the rearview camera image display to be delayed in responding. As such, these vehicles fail to comply to Federal Motor Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Porsche Cars North America, Inc. (Porsche) is recalling one 2019 Cayenne Turbo vehicle. The affected vehicle has shock absorber forks that may allow the shock absorbers to loosen.
Porsche Cars North America, Inc. (Porsche) is recalling certain 2018 Panamera 4 Executive, Panamera 4S Sport Turismo, Panamera 4 Hybrid, Panamera 4 Hybrid Executive, Panamera 4 Hybrid Sport Turismo, Panamera Turbo Sport Turismo, Panamera Turbo S Hybrid Executive, Panamera Turbo S Hybrid, Panamera 4 Sport Turismo and Panamera Turbo S Hybrid Sport Turismo vehicles, 2017-2018 Panamera, Panamera 4, Panamera Turbo Executive, Panamera 4S, Panamera Turbo and Panamera 4S Executive vehicles and 2019 Cayenne S and Cayenne vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Porsche Cars North America, Inc. (Porsche) is recalling certain 2017 Panamera 4, Panamera Turbo, Panamera Turbo Executive, 2017-2018 Panamera, Panamera 4S Executive, Panamera 4S, 2018 Panamera Turbo S Hybrid, Panamera 4 Hybrid Sport Turismo, Panamera 4 Sport Turismo, Panamera Turbo S Hybrid Sport Turismo, Panamera 4 Hybrid, Panamera 4 Executive, 2019 Cayenne Hybrid, 2019-2020 Cayenne, Cayenne S, Cayenne Turbo, 2020 Cayenne Coupe, Cayenne Turbo Coupe, and Cayenne S Coupe vehicles. The instrument cluster may not provide a visual warning when the brake pads are worn out. As a result, these vehicles fail to comply with Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light vehicle brake systems."
Porsche Cars North America, Inc. (Porsche) is recalling certain 2019 Porsche Cayenne vehicles. The passenger side rear seat belt buckle may break under load, such as in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
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Alternatives in Midsize SUV
Frequently Asked Questions
What are the most common 2019-2025 Porsche Cayenne problems?
The 2019-2025 Porsche Cayenne has accumulated 367 NHTSA complaints. The most frequently reported problem areas are Electrical System, Safety Systems, Brakes. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.
Which Porsche Cayenne engine is most reliable?
The 2019-2025 Porsche Cayenne was offered with 2 engine options. Based on NHTSA complaint data, the 3L 6-cyl has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2019-2025 Porsche Cayenne a good used car?
The 2019-2025 Porsche Cayenne can be a solid used car purchase depending on trim, mileage, and maintenance history. With 367 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2019-2025 Porsche Cayenne have?
The 2019-2025 Porsche Cayenne has 367 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2019-2025 Porsche Cayenne?
There are 14 NHTSA recalls affecting some 2019-2025 Porsche Cayenne vehicles. Recall status varies by VIN โ check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Porsche Cayenne?
Before buying a used Porsche Cayenne, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Safety Systems, Brakes, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
Does the Cayenne have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2019-2025 Porsche Cayenne. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 367 complaints analyzed. Data confidence: high. Last updated: 2026-04-07.