Reliability
Mercedes-Benz

GLA-Class (X156)

2015-2019 · Subcompact SUV · 2 engines
265 NHTSA Complaints
2 Recalls
3 Fire Reports
10 Crash Reports
Data covers 2 NHTSA model names
AMG GLA45GLA-CLASS
View all 2 generations of the Mercedes-Benz GLA-Class → Inspection checklist

Reliability Score

7.4 / 10

Reliability score

About as many owner complaints as similar subcompact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 121 powertrain complaints. A typical subcompact SUV fleet of this size and age would have drawn about 140.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall121 complaints against about 140 for similar vehicles
7.4
Last three years76 complaints against about 59 for similar vehicles
6.4
Engine, transmission or drive unit failed or replaced7 complaints against about 33 for similar vehicles
9.4
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20156.7
  • 20167.2
  • 20177.9
  • 20188.1
  • 20197.7

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

270

2.0L 4-cyl Turbo / 208 hp
163 complaints 32.6 per year Gasoline
1 fire report
View details

Complaint Breakdown

engine
47
transmission
32
safety systems
29
other
24
electrical
22

2.0-I4-Gas

2.0L 4-cyl
97 complaints 19.4 per year Gasoline
2 fire reports
View details

Complaint Breakdown

engine
22
electrical
21
other
19
safety systems
19
fuel system
11

Same engine used in

+123 more
AUDI A5 (2018-2025)BMW 5 Series (2024-2026)FORD Explorer (2011-2019)BMW X3 (2011-2017)KIA Sorento (2016-2020)SUBARU Impreza (2017-2023)AUDI Q7 (2017-2025)FORD Focus (2000-2007)HYUNDAI Tiburon (2003-2008)AUDI A5 (2008-2016)KIA Forte (2014-2018)JEEP Wrangler (2007-2018)VOLKSWAGEN Passat (2012-2022)FORD Escape (2001-2007)MAZDA B-Series (2000-2009)VOLKSWAGEN Golf (2006-2009)BMW 3 Series (2012-2018)MERCEDES-BENZ CLA-Class (2014-2019)DODGE Dart (2013-2016)BMW 4 Series (2014-2020)BMW X3 (2025-2026)NISSAN Sentra (2007-2012)BMW 2 Series (2022-2025)JEEP Cherokee (2014-2023)HYUNDAI Elantra (2017-2020)BMW X1 (2013-2015)FORD Transit Connect (2010-2013)DODGE Caliber (2007-2012)FORD Edge (2007-2014)BMW 5 Series (2011-2016)FORD Taurus (2010-2019)PORSCHE Macan (2015-2024)NISSAN Sentra (2013-2019)AUDI A3 (2006-2013)AUDI A6 (2012-2018)BMW 5 Series (2004-2010)BMW X2 (2018-2023)CHRYSLER Crossfire (2004-2008)FORD Edge (2015-2024)BMW X4 (2015-2018)CHEVROLET Tracker (2000-2004)JEEP Grand Cherokee (2000-2004)FORD Taurus (2000-2007)FORD Escape (2008-2012)AUDI A4 (2009-2016)VOLKSWAGEN New Beetle (2000-2010)CHRYSLER 200 (2011-2014)BMW 2 Series (2014-2021)BMW X4 (2019-2025)INFINITI Q60 (2017-2022)DODGE Ram (2002-2008)BMW 3 Series (2019-2025)VOLKSWAGEN Jetta (2019-2025)JEEP Patriot (2007-2017)AUDI A4 (2006-2008)VOLKSWAGEN Jetta (2000-2005)HYUNDAI Tucson (2005-2009)JEEP Compass (2007-2017)SUBARU Crosstrek (2018-2023)MERCEDES-BENZ Metris (2016-2023)FORD Escape (2013-2019)BMW 4 Series (2021-2025)MINI Cooper (2014-2024)AUDI TT (2000-2006)BMW 5 Series (2017-2023)VOLKSWAGEN Tiguan (2018-2024)HYUNDAI Tucson (2016-2021)FORD Focus (2012-2018)CHRYSLER Pacifica (2004-2008)AUDI Q3 (2019-2025)KIA Sportage (2005-2010)AUDI Q5 (2009-2017)MINI Clubman (2016-2025)BMW X1 (2023-2025)HONDA Civic (2001-2005)AUDI A3 (2015-2020)AUDI Q3 (2015-2018)BMW Z4 (2019-2025)AUDI A4 (2017-2025)VOLKSWAGEN Jetta (2006-2010)LINCOLN MKT (2010-2019)MAZDA Tribute (2001-2011)DODGE Neon (2000-2005)AUDI TT (2016-2023)LINCOLN MKZ (2013-2020)DODGE Intrepid (2000-2004)CHEVROLET Malibu (2008-2012)BMW Z4 (2009-2016)CHRYSLER 300 (2005-2010)BMW X2 (2024-2025)VOLKSWAGEN Golf (2022-2025)MINI Countryman (2017-2024)FORD Escort (2000-2003)VOLKSWAGEN Routan (2009-2014)MERCEDES-BENZ SLC-Class (2012-2020)MINI Cooper (2007-2013)CHEVROLET Silverado 1500 (2000-2006)VOLKSWAGEN Golf (2010-2014)VOLKSWAGEN Eos (2007-2016)DODGE Durango (2004-2009)VOLKSWAGEN Beetle (2012-2019)FORD EcoSport (2018-2022)FORD Transit Connect (2014-2023)HYUNDAI Elantra (2007-2010)FORD Fusion (2013-2020)VOLKSWAGEN Golf (2015-2021)VOLKSWAGEN Tiguan (2009-2017)VOLKSWAGEN Jetta (2011-2018)FORD Maverick (2022-2025)CHRYSLER PT Cruiser (2001-2010)FORD Focus (2008-2011)MERCEDES-BENZ C-Class (2015-2021)AUDI TT (2008-2014)VOLKSWAGEN Arteon (2019-2023)VOLKSWAGEN Golf (2000-2006)VOLKSWAGEN CC (2009-2017)HYUNDAI Elantra (2001-2006)FORD F-150 (2000-2003)BMW X1 (2016-2022)AUDI A4 (2002-2005)LINCOLN MKC (2015-2019)AUDI Q5 (2018-2025)FORD Escape (2020-2025)
Show 2 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Mercedes-Benz GLA-Class Unidentified Engine

3 complaints 1.0 per year
View details

Complaint Breakdown

transmission
1
other
1
engine
1
electrical
1

3.5-V6-Gas

3.5L 6-cyl
2 complaints 2.0 per year Gasoline
View details

Complaint Breakdown

safety systems
1
engine
1

Same engine used in

+73 more
MERCEDES-BENZ ML-Class (2012-2015)CHRYSLER LHS (2000-2001)TOYOTA Avalon (2013-2018)CHRYSLER Concorde (2000-2004)MERCEDES-BENZ GL-Class (2007-2012)KIA Amanti (2004-2009)FORD Fusion (2006-2012)MERCEDES-BENZ R-Class (2006-2013)LEXUS IS (2014-2025)FORD F-150 (2004-2008)MITSUBISHI Montero Sport (2000-2004)NISSAN Murano (2009-2014)LINCOLN MKX (2007-2015)MERCEDES-BENZ CLA-Class (2014-2019)FORD Transit (2015-2025)LINCOLN MKZ (2007-2012)FORD Edge (2007-2014)CHRYSLER Town & Country (2008-2016)FORD Taurus (2010-2019)FORD Taurus (2008-2009)CHRYSLER Sebring (2007-2010)DODGE Ram (2000-2001)FORD F-150 (2015-2020)FORD Edge (2015-2024)JEEP Grand Cherokee (2000-2004)FORD Taurus (2000-2007)FORD Flex (2009-2019)INFINITI QX50 (2008-2017)INFINITI Q70 (2006-2010)JEEP Grand Cherokee (2005-2010)INFINITI QX60 (2013-2020)FORD F-150 (2009-2014)MERCEDES-BENZ ML-Class (2000-2005)DODGE Journey (2009-2020)CHRYSLER Sebring (2001-2006)HYUNDAI Santa Fe (2001-2006)KIA Sorento (2011-2015)DODGE Charger (2006-2010)CHRYSLER Pacifica (2004-2008)NISSAN Altima (2013-2018)INFINITI QX4 (2000-2003)MERCEDES-BENZ ML-Class (2006-2011)HYUNDAI Santa Fe (2007-2012)NISSAN Maxima (2004-2008)NISSAN Pathfinder (2013-2020)MERCEDES-BENZ C-Class (2001-2007)DODGE Stratus (2001-2006)LINCOLN MKT (2010-2019)NISSAN Murano (2015-2025)NISSAN Pathfinder (2005-2012)DODGE Neon (2000-2005)LINCOLN MKZ (2013-2020)FORD Expedition (2007-2017)MERCEDES-BENZ C-Class (2008-2014)DODGE Intrepid (2000-2004)FORD F-150 (2021-2025)CHRYSLER 300 (2005-2010)HYUNDAI XG350 (2001-2005)NISSAN Maxima (2009-2014)DODGE Magnum (2005-2008)FORD Transit Connect (2014-2023)NISSAN Altima (2007-2012)MERCEDES-BENZ E-Class (2010-2016)HYUNDAI Santa Fe (2013-2018)MERCEDES-BENZ E-Class (2024-2026)MERCEDES-BENZ GLE-Class (2016-2019)DODGE Challenger (2008-2023)RAM 2500 (2010-2018)KIA Sorento (2003-2009)MERCEDES-BENZ C-Class (2015-2021)DODGE Avenger (2008-2014)LEXUS RX (2016-2022)FORD F-150 (2000-2003)

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz GLA-Class, counted across every engine. A complaint can name more than one system.

Engine: 71 owner complaints
Safety Systems: 49 owner complaints
Electrical System: 44 owner complaints
Transmission: 42 owner complaints
Fuel System: 29 owner complaints

What to check on a used 2015-2019 Mercedes-Benz GLA-Class

On a used 2015-2019 Mercedes-Benz GLA-Class, the systems with the most NHTSA owner complaints are the engine (71), the airbags and driver-assist systems (49) and the electrical system (44). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 71 owner complaints on the 2015-2019 Mercedes-Benz GLA-Class about the engine, all engines combined.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 49 owner complaints on the 2015-2019 Mercedes-Benz GLA-Class about the airbags and driver-assist systems.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 44 owner complaints on the 2015-2019 Mercedes-Benz GLA-Class about the electrical system.
  4. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 42 owner complaints on the 2015-2019 Mercedes-Benz GLA-Class about the transmission and drivetrain, all engines combined.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 29 owner complaints on the 2015-2019 Mercedes-Benz GLA-Class about the fuel system, all engines combined.
Open the full inspection checklist for the 2015-2019 Mercedes-Benz GLA-Class

Recalls (2)

22V365000May 20, 2022serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

21V058000Feb 5, 2021serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

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Frequently Asked Questions

What are the most common 2015-2019 Mercedes-Benz GLA-Class complaints?

Owners have filed 265 complaints with NHTSA about the 2015-2019 Mercedes-Benz GLA-Class. The systems they name most often are the engine, the safety systems and the electrical system.

Is the 2015-2019 Mercedes-Benz GLA-Class a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 265 complaints with NHTSA about the 2015-2019 Mercedes-Benz GLA-Class. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2015-2019 Mercedes-Benz GLA-Class have?

NHTSA has 265 owner complaints on file for the 2015-2019 Mercedes-Benz GLA-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2015-2019 Mercedes-Benz GLA-Class?

NHTSA lists 2 recalls covering some 2015-2019 Mercedes-Benz GLA-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz GLA-Class?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the safety systems and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the GLA-Class have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2015-2019 Mercedes-Benz GLA-Class. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 265 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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