Reliability
Ford

Mustang Mach-E (1st)

2021-2025 · Compact EV SUV · 1 engine

Verdict Favor a 2023 or newer Mach-E; the contactor, all-wheel-drive control module and anti-lock brake recalls concentrate on 2021 and 2022 cars. On any year, confirm the battery main contactor and electronic door latch recalls show completed.

667 NHTSA Complaints
22 Recalls
2 Fire Reports
41 Crash Reports
Data covers 2 NHTSA model names
MUSTANG MACH-EMUSTANG MACH-E BEV
Inspection checklist

Reliability Score

6.6 / 10

Reliability score

About as many owner complaints as similar compact EV SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models.

Owners filed 347 powertrain complaints. A typical compact EV SUV fleet of this size and age would have drawn about 295.

Against every fuel type: owners filed 590 complaints of all kinds about this generation. A typical compact SUV fleet of this size and age, with gas, hybrid and electric models counted together, would have drawn about 193.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall347 complaints against about 295 for similar vehicles
6.6
Last three years252 complaints against about 261 for similar vehicles
7.1
Engine, transmission or drive unit failed or replaced106 complaints against about 87 for similar vehicles
6.5

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20214.6
  • 20226.4
  • 20238.0
  • 2024n/a
  • 2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Ford Mustang Mach-E Unidentified Engine

667 complaints 133.4 per year
2 fire reports
View details

Complaint Breakdown

electrical
316
safety systems
179
transmission
113
fuel system
89
brakes
84

Reliability Overview

The Mustang Mach-E's reliability record splits along a single fault line: its electronics. Across 602 complaints spanning the 2021 through 2025 model years, electrical problems account for 289 of them, and the same pattern runs through Ford's campaign history for the car, where six of 22 recalls target the electrical system. This is not a crossover that suffers from a fragile engine or a rusting body. It is a high-voltage and software story, a different kind of ownership risk than a gas SUV carries.

The mechanical fundamentals draw far less heat than the electronics. Reported fires sit at two across the full generation, low for this complaint volume and a meaningful contrast with the early EVs that earned battery-fire reputations. Crash reports total 35 with 15 injuries and no recorded deaths, so the safety outcomes, while not spotless, show no catastrophic pattern. The data does not carry the rolling-fire-hazard signature that shadowed some of the first electric vehicles to reach the road.

The signature failure is the high-voltage battery main contactor. Ford has recalled it more than once. On 2021 and 2022 cars, particularly those with the extended-range battery, the main contactors can overheat and cut drive power, and one 2025 campaign exists only because an earlier repair under recall 22V-412 was performed incorrectly, leaving some owners to have the same fix done twice. The doors are the other weak point. On cars with electronic latches, a depleted 12-volt battery can leave them unable to release electronically, an entrapment concern serious enough to draw its own 2025 recall. Brakes appear too, through an over-the-air anti-lock update on 2021 cars that degraded stopping performance, then had to be reissued when the correction itself went wrong.

Within this first generation, the earliest build years carry most of the recall weight. The contactor campaigns concentrate on 2021 and 2022, the all-wheel-drive powertrain-control-module fault names 2021, and both brake actions land on 2021 as well. Cars built from 2023 onward inherit a lighter load, though the electronic-door-latch campaign reaches all the way through 2025. Twenty-two recalls in five model years is a heavy campaign count for a nameplate this young, and the recurrence of the same high-voltage contactor problem across separate actions is the detail that should give a used shopper pause.

The Mach-E suits a shopper who accepts a vehicle defined by its software and its service record, one that gets sorted through updates and dealer campaigns rather than left alone. For anyone who wants to sign the papers and forget the service department, the electrical history here argues for caution.

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2021-2025 Ford Mustang Mach-E

184 battery-related complaints 36.8 per year 5 battery-related recalls

That's roughly 6.5x the typical rate for BEVs in this dataset (median 5.7 per year). This generation has materially more battery & propulsion complaints than its peers. The comparison is not adjusted for sales volume.

1 fire report

What kind of battery complaint?

Among the 184 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

High-Voltage Battery 72 (39%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Electric Propulsion 57 (31%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

12V Auxiliary Battery 56 (30%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

Charging System 40 (22%)

Charge port, cable, mobile connector, or session failures.

Regenerative Braking 29 (16%)

Regen brake feel, one-pedal driving, B-mode complaints.

Thermal Events 6 (3%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Battery & propulsion recalls (5)
22V412000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

Consequence: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

23V687000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

25V130000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

Consequence: An overheated high voltage battery contactor may cause the vehicle to lose drive power, increasing the risk of a crash.

25V441000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM)

Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

Consequence: An overheated high voltage battery contactor can result in a loss of drive power, increasing the risk of a crash.

26V582000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY:MANAGEMENT SYSTEM/ENERGY CONTROL MODULE (BMS/BECM):SOFTWARE

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

Consequence: An inaccurate state-of-charge reading can lead to an unexpected loss of drive power, increasing the risk of crash. Additionally, a high voltage battery fire increases the risk of injury.

Sample complaint excerpts
High-Voltage Battery
  • [2021] While accelerating on a highway on-ramp, the vehicle displayed Powertrain Malfunction/Reduced Power, a High-Voltage Battery Warning. Power was reduced while merging into traffic. The same warnings appeared at about 90,000 miles and cleared on their own. This is a Standard Range RWD Mach-E, which was excluded from the high-voltage battery junction box recall. The vehicle was towed to AutoNation For
  • [2021] My 2021 Mustang MachE experienced a failure of the relay which connects its high-voltage battery to the rest of the car. The car is an EV, and the result of this is that the drive-motor had no power, and the car would not move. I would like to ask, please, that all model years with this known-issue (HVBJB - high voltage battery junction box) be recalled.
  • [2021] I own a 2021 Ford Mustang Mach-E Standard Range RWD. My vehicle has experienced a high-voltage powertrain malfunction involving the high-voltage battery system/HV Battery Junction Box (HVBJB). The vehicle is currently at a Ford dealership for diagnosis and repair. What concerns me is that the same high-voltage/powertrain warning appeared on my vehicle previously, before the vehicle reached 100,000
Electric Propulsion
  • [2021] While accelerating on a highway on-ramp, the vehicle displayed Powertrain Malfunction/Reduced Power, a High-Voltage Battery Warning. Power was reduced while merging into traffic. The same warnings appeared at about 90,000 miles and cleared on their own. This is a Standard Range RWD Mach-E, which was excluded from the high-voltage battery junction box recall. The vehicle was towed to AutoNation For
  • [2021] I own a 2021 Ford Mustang Mach-E Standard Range RWD. My vehicle has experienced a high-voltage powertrain malfunction involving the high-voltage battery system/HV Battery Junction Box (HVBJB). The vehicle is currently at a Ford dealership for diagnosis and repair. What concerns me is that the same high-voltage/powertrain warning appeared on my vehicle previously, before the vehicle reached 100,000
  • [2021] My 2021 Ford Mustang Mach-E suffered a total loss of motive power on the road, throwing code P0D10:00:AF for a stuck-open high-voltage contactor. This is the exact failure mode of Safety Recall 23S56. Ford is refusing to cover the repair because my VIN was omitted from the database and the vehicle is at 108,017 miles, treating a hazardous powertrain defect as an out-of-warranty consumer expense. I
12V Auxiliary Battery
  • [2021] After recall-related software updates were performed on my 2021 Ford Mustang Mach-E, the vehicle began experiencing repeated electrical and climate control failures. The heating and defrost system stopped working, leaving the vehicle without heat and causing the windows to fog, which reduces visibility in cold weather and creates unsafe driving conditions. The vehicle has been taken to multiple a
  • [2021] On Saturday, [XXX], while driving under normal conditions, the vehicle experienced a sudden and complete loss of propulsion without warning. There was no reduced-power mode, no dashboard alert, and no mobile app notification prior to shutdown. The vehicle was subsequently inspected by a Ford dealership. The technician identified an intermittent software-related condition consistent with Ford TSB
  • [2021] I am requesting immediate escalation regarding my 2021 Ford Mustang Mach-E (VIN: [XXX] ), which is currently undrivable due to being stuck in “Power Accessory Active” mode. The vehicle will not enter Drive. The dealer has diagnosed DCEM / high-voltage system-related faults and stated that recall repairs cannot be completed unless I first pay approximately $3,000 to repair the “main battery.” My co
Charging System
  • [2021] My 2021 Ford Mustang Mach-E (142,009 miles) intermittently fails to accept a charge at public DC fast-charging stations. My husband relies on these stations because our home electrical panel cannot support a home EV charger, and he uses this vehicle daily for his work in commercial real estate, often needing to charge it twice a day while traveling throughout Southern California. We first brought
  • [2021] Melted High Volt Junction Box after DC Fast Charging. Car became compromised while 3 hours from home. Limiting speed and ability to recharge. This vehicle had the High Voltage Junction Box melt back in the summer of 2022. The original was replaced under Warranty. The replacement part they installed is also faulty. I do not DC Fast charge very often. Maybe 12 times in the lifespan of t
  • [2021] One pedal drive system failure. Had the 22B50 charge port recall done on the 18th of April 24. After leaving the dealer upon approach to a light one mile away, one pedal disengaged during de-acceleration for the light. Warning did come up near the same time. It felt like vehicle was accelerating, but just loss regen. It has since happened daily. sometimes multiple times. Restart the car and it wor
Regenerative Braking
  • [2021] Ford had a recall on the brakes. The brakes were services 3 times in relational to this issue. Now again the front end shutters when braking especially at highway speed. The dealer says the pads need to be replaced and the rotors resurfaced .This is the 4th time in 42,000 miles. they will not warranty this on going issue. If the pads need to be replaced 4 time in 42,000 mile on a vehicle with reg
  • [2021] It accelerated unexpectedly with no input while decelerating in one pedal drive mode. Cruise control was not in use at all during the drive.
  • [2021] Mach e standard edition shows multiple signs of a failing High Voltage Battery Junction Box (HVBJB). The vehicle was bought certified pre owned with only 12k miles on the vehicle. At 16k miles (2 months of ownership) the vehicle showed a high voltage battery warning and power train malfunction warning. Three warning lights were displayed on the dash which were: a yellow turtle, wrench, and car
Thermal Events
  • [2021] My vehicle was built with under-specked high voltage battery joint assembly bracket. The failure of this connection has caused many incidents whereby the car cannot start, or suddenly stops while driving. The part is either not to original specification or was not designed correctly. In either case, providing a SW fix to simply limit the voltage does not actually prevent or correct the problem.
  • [2021] The contact owns a 2021 Ford Mustang Mach-E. The contact stated while charging the vehicle, he smelled smoke coming from the garage. The contact checked and noticed that the odor was coming from the wire that connected the charger to the wall outlet. The charger was the original equipment; Ford wall box Model: ML9Z-10C83-A. The dealer was contacted and a complaint was filed. The dealer stated they
  • [2022] I just had the High voltage battery junction box replaced after being in shop 16 days. Upon arrival to my house yesterday my car would not charge. upon further investigation once the Hvbj connector is replaced a charge of the car to put a full load on this connector is not performed. Instead ford goes the easy route and uses a test drive and other diagnostic test such as there computer to see if t

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Ford Mustang Mach-E Extended Range (LG NCM)

NCM · LG Energy Solution (Wroclaw, Poland) · 376 pouch cells, liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Extended Range and GT; 88 kWh usable in 2021, 91 kWh from 2022 (2021-2023)
EPA range 211-314 mi ·MPGe combined 82-103 ·AC charger 10.5 kW ·DC 10→80% 45 min ·Heat pump No
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
91 kWh
usable · 98.8 total
Fast charge
150 kW
peak · about 45 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM
Cell supplierLG Energy Solution (Wroclaw, Poland)
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid
Architecture376 pouch cells, liquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
The high-voltage battery main contactors may overheat on 2021-2022 Mach-E vehicles and cause a loss of drive power. NHTSA 22V-412 (June 2022, Ford 22S41) was an on-board software update. 23V-687 (October 2023, Ford 23S56) replaces the high-voltage battery junction box on extended-range cars, including those already updated under 22V-412, and 25V-441 (June 2025) extends it to more 2022 models. 25V-130 (February 2025) repeats the software update on cars repaired incorrectly under 22V-412.
Medium
NHTSA 26V-582 (September 2026) covers 86 Mach-E vehicles from 2023-2025 that received a new battery energy control module in an earlier repair. Its software may show the wrong state of charge or raise the risk of a battery fire after repeated DC fast charging. Dealers will update the software free of charge; Ford expects the remedy in December 2026.
Low
The car heats or cools the pack for fast charging only when a DC fast charger is set as a destination or stop in Connected Navigation or Google Maps. Ford says a Connected Navigation subscription is required and that preconditioning may be limited in very hot or cold weather.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Mustang Mach-E Extended Range (LG NCM)

NCM · LG Energy Solution (Wroclaw, Poland) · 376 pouch cells, liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Extended Range, GT and Rally; 91 kWh usable (2024-2024)
EPA range 230-320 mi ·MPGe combined 86-106 ·AC charger 11 kW ·DC 10→80% 36 min ·Heat pump No
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
91 kWh
usable · 98.8 total
Fast charge
150 kW
peak · about 45 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM
Cell supplierLG Energy Solution (Wroclaw, Poland)
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid
Architecture376 pouch cells, liquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
The high-voltage battery main contactors may overheat on 2021-2022 Mach-E vehicles and cause a loss of drive power. NHTSA 22V-412 (June 2022, Ford 22S41) was an on-board software update. 23V-687 (October 2023, Ford 23S56) replaces the high-voltage battery junction box on extended-range cars, including those already updated under 22V-412, and 25V-441 (June 2025) extends it to more 2022 models. 25V-130 (February 2025) repeats the software update on cars repaired incorrectly under 22V-412.
Medium
NHTSA 26V-582 (September 2026) covers 86 Mach-E vehicles from 2023-2025 that received a new battery energy control module in an earlier repair. Its software may show the wrong state of charge or raise the risk of a battery fire after repeated DC fast charging. Dealers will update the software free of charge; Ford expects the remedy in December 2026.
Low
The car heats or cools the pack for fast charging only when a DC fast charger is set as a destination or stop in Connected Navigation or Google Maps. Ford says a Connected Navigation subscription is required and that preconditioning may be limited in very hot or cold weather.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Mustang Mach-E Extended Range (LG NCM)

NCM · LG Energy Solution (Wroclaw, Poland) · 376 pouch cells, liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Extended Range 88 kWh usable (360 cells); GT and Rally 91 kWh (376 cells) (carries into 2026) (2025-2025)
EPA range 240-320 mi ·MPGe combined 86-110 ·AC charger 11 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
91 kWh
usable · 98.8 total
Fast charge
150 kW
peak · about 45 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM
Cell supplierLG Energy Solution (Wroclaw, Poland)
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid
Architecture376 pouch cells, liquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
The high-voltage battery main contactors may overheat on 2021-2022 Mach-E vehicles and cause a loss of drive power. NHTSA 22V-412 (June 2022, Ford 22S41) was an on-board software update. 23V-687 (October 2023, Ford 23S56) replaces the high-voltage battery junction box on extended-range cars, including those already updated under 22V-412, and 25V-441 (June 2025) extends it to more 2022 models. 25V-130 (February 2025) repeats the software update on cars repaired incorrectly under 22V-412.
Medium
NHTSA 26V-582 (September 2026) covers 86 Mach-E vehicles from 2023-2025 that received a new battery energy control module in an earlier repair. Its software may show the wrong state of charge or raise the risk of a battery fire after repeated DC fast charging. Dealers will update the software free of charge; Ford expects the remedy in December 2026.
Low
The car heats or cools the pack for fast charging only when a DC fast charger is set as a destination or stop in Connected Navigation or Google Maps. Ford says a Connected Navigation subscription is required and that preconditioning may be limited in very hot or cold weather.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Mustang Mach-E Standard Range (NCM, 2021-2023)

NCM · LG Energy Solution · 288 pouch cells, liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Standard Range, Select and Premium, through early 2023; 68 kWh usable in 2021, 70 kWh from 2022 (2021-2023)
EPA range 211-314 mi ·MPGe combined 82-103 ·AC charger 10.5 kW ·DC 10→80% 38 min ·Heat pump No
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
70 kWh
usable · 75.7 total
Fast charge
115 kW
peak · about 38 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM
Cell supplierLG Energy Solution
Cell formatPouch
CoolingLiquid
Architecture288 pouch cells, liquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
The high-voltage battery main contactors may overheat on 2021-2022 Mach-E vehicles and cause a loss of drive power. NHTSA 22V-412 (June 2022, Ford 22S41) was an on-board software update. 23V-687 (October 2023, Ford 23S56) replaces the high-voltage battery junction box on extended-range cars, including those already updated under 22V-412, and 25V-441 (June 2025) extends it to more 2022 models. 25V-130 (February 2025) repeats the software update on cars repaired incorrectly under 22V-412.
Low
Ford replaced this pack with an LFP one for model year 2023.5. The eighth VIN digit tells them apart: 4 or 5 means LFP.
Low
DC fast charging peaks at 115 kW against 150 kW for the extended-range pack, and usable capacity is 68 kWh on 2021 cars and 70 kWh from 2022.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Mustang Mach-E Standard Range (CATL LFP)

LFP (lithium-iron-phosphate) · CATL · Liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Standard Range, Select and Premium, from model year 2023.5 (VIN 8th digit 4 or 5); 72 kWh usable (2023-2024)
EPA range 224-320 mi ·MPGe combined 82-106 ·AC charger 11 kW ·DC 10→80% 33 min ·Heat pump No
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
73 kWh
usable · 78 total
Fast charge
150 kW
peak · about 33 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryLFP (lithium-iron-phosphate)
Cell supplierCATL
Cell formatPrismatic
Voltage (nominal)400 V
CoolingLiquid
ArchitectureLiquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

Low
Ford switched every standard-range Mach-E from NCM to LFP cells for model year 2023.5. Earlier standard-range cars (2021 to early 2023) carry a different NCM pack with 68 to 70 kWh usable and a 115 kW charging peak. The eighth VIN digit is 4 or 5 on LFP cars.
Low
Ford tells LFP owners to set the charge limit to 100% and to reach 100% at least once a month so the range estimate stays accurate.
Low
The LFP pack accepts up to 150 kW on a DC fast charger, and Ford quotes 10 to 80 percent in 33 minutes, five minutes quicker than the NCM standard-range pack it replaced.
Medium
NHTSA 26V-582 (September 2026) covers 86 Mach-E vehicles from 2023-2025 that received a new battery energy control module in an earlier repair. Its software may show the wrong state of charge or raise the risk of a battery fire after repeated DC fast charging. Dealers will update the software free of charge; Ford expects the remedy in December 2026.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Ford Mustang Mach-E Standard Range (CATL LFP)

LFP (lithium-iron-phosphate) · CATL · Liquid-cooled, 400-volt class
View full pack reference →
▼ You're looking at: Mustang Mach-E Standard Range, Select and Premium; 73 kWh usable (carries into 2026) (2025-2025)
EPA range 240-320 mi ·MPGe combined 86-110 ·AC charger 11 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
73 kWh
usable · 78 total
Fast charge
150 kW
peak · about 33 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryLFP (lithium-iron-phosphate)
Cell supplierCATL
Cell formatPrismatic
Voltage (nominal)400 V
CoolingLiquid
ArchitectureLiquid-cooled, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

Low
Ford switched every standard-range Mach-E from NCM to LFP cells for model year 2023.5. Earlier standard-range cars (2021 to early 2023) carry a different NCM pack with 68 to 70 kWh usable and a 115 kW charging peak. The eighth VIN digit is 4 or 5 on LFP cars.
Low
Ford tells LFP owners to set the charge limit to 100% and to reach 100% at least once a month so the range estimate stays accurate.
Low
The LFP pack accepts up to 150 kW on a DC fast charger, and Ford quotes 10 to 80 percent in 33 minutes, five minutes quicker than the NCM standard-range pack it replaced.
Medium
NHTSA 26V-582 (September 2026) covers 86 Mach-E vehicles from 2023-2025 that received a new battery energy control module in an earlier repair. Its software may show the wrong state of charge or raise the risk of a battery fire after repeated DC fast charging. Dealers will update the software free of charge; Ford expects the remedy in December 2026.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Ford Mustang Mach-E, counted across every engine. A complaint can name more than one system.

Electrical System: 316 owner complaints
Safety Systems: 179 owner complaints
Transmission: 113 owner complaints
Fuel System: 89 owner complaints
Brakes: 84 owner complaints

Buyer's Guide

Favor a 2023 or newer Mach-E. The heaviest recall clusters, the high-voltage contactor overheating and the all-wheel-drive powertrain-control-module fault, concentrate on 2021 and 2022 cars, and the 2021 model year alone carries both anti-lock-brake campaigns. Later build years inherit fewer open recalls, which counts for more on an EV than on a gas car, where so much of the reliability picture lives in software and high-voltage hardware.

On any Mach-E, run the VIN through Ford and NHTSA and confirm every campaign shows as completed, with close attention to the battery main contactor recalls, because at least one car needed that repair redone after a botched first attempt. Test the door latches, including the mechanical backup release, and verify the electronic-latch recall has been addressed. Ask about the health of the 12-volt battery, since a weak one is what triggers the door-latch failure. During the test drive, watch the instrument cluster for electrical-system warnings and confirm the anti-lock brakes behave normally under a hard stop, a check the reissued 2021 brake update makes worth doing.

This is a first-generation EV still early in its service life, so favor a car with a documented recall and software-update history over one that saves a few hundred dollars up front. The electronics define this vehicle, and a fully updated example is a far better bet than a neglected one.

What to check on a used 2021-2025 Ford Mustang Mach-E

On a used 2021-2025 Ford Mustang Mach-E, the systems with the most NHTSA owner complaints are the electrical system (316), the airbags and driver-assist systems (179) and the drivetrain (113). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 316 owner complaints on the 2021-2025 Ford Mustang Mach-E about the electrical system.
  2. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 179 owner complaints on the 2021-2025 Ford Mustang Mach-E about the airbags and driver-assist systems.
  3. Shift between Drive, Reverse and Park several times, then make slow, tight turns in both directions.Costly repair. NHTSA has 113 owner complaints on the 2021-2025 Ford Mustang Mach-E about the drivetrain, which NHTSA files under its power train category.
  4. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 84 owner complaints on the 2021-2025 Ford Mustang Mach-E about the brakes.
  5. Read the traction battery’s state of health with a dealer tool or an EV-capable scan tool.Costly repair. NHTSA has 72 owner complaints on the 2021-2025 Ford Mustang Mach-E about the high-voltage battery.
  6. Accelerate hard once from a stop and once from 40 mph, and hold a steady highway speed.Safety. NHTSA has 57 owner complaints on the 2021-2025 Ford Mustang Mach-E about the electric drive system.
Open the full inspection checklist for the 2021-2025 Ford Mustang Mach-E

Recalls (22)

26V582000Sep 9, 2026serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mache E vehicles that received a new Battery Energy Control Module (BECM) during a prior repair. The battery energy control module software may cause an incorrect state of charge to display in the vehicle, or lead to an increased risk of a high voltage battery fire after repeated DC Fast Charging cycles.

26V487000Jul 28, 2026serious
Structure

Ford Motor Company (Ford) is recalling certain 2023-2025 Mustang Mach E vehicles. The rear side quarter window glass trim may be improperly secured, which can allow it to detach.

26V417000Jun 30, 2026serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2021-2023 Mustang Mach E vehicles. The rear differential pinion shaft may fracture.

25V885000Dec 18, 2025serious
Exterior Lighting

Ford Motor Company (Ford) is recalling certain 2025-2026 Mustang Mache E vehicles. The Light Driver Control Module B (LDCMB) may fail, preventing the turn signals, daytime running lights, low beam, and high beam headlights from illuminating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

25V863000Dec 12, 2025serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2022-2026 F-150 Lightning BEV, 2024-2026 Mustang Mach-E, and 2025-2026 Maverick vehicles. The integrated park module may fail to lock into the park position when the driver shifts into park. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

Show 17 older recalls
25V513000Aug 8, 2025serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles that were repaired incorrectly under recall 24V777. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

25V519000Aug 8, 2025serious
Exterior Lighting

Ford Motor Company (Ford) is recalling certain 2025 Lincoln Nautilus, Mustang Mach E, and Mustang vehicles. The LED Driver Modules may contain a burnt diode, which can cause the low-beam and high-beam headlights, daytime running lights, front position lights, and front turn signals to fail in the affected headlight. On Nautilus vehicles only, this condition may also cause the rear tail light, rear turn signal, and rear position light to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

25V441000Jun 27, 2025serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

25V404000Jun 13, 2025serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2021-2025 Mustang Mach E vehicles. In the event of a low battery charge, the electronic door latches may remain locked once the driver or front passenger exits and shuts the door, possibly trapping someone who is unable to use the inside door release handles, such as a child in the back seat.

25V394000Jun 13, 2025serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2025 Mustang Mach E vehicles. The park rod may fail to engage when the vehicle is placed in the park (P) position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

25V315000May 14, 2025serious
Back Over Prevention

Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

25V130000Feb 28, 2025serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles previously repaired incorrectly under recall number 22V-412. The high voltage battery main contactors may overheat.

24V777000Oct 18, 2024serious
Service Brakes

Ford Motor Company (Ford) is recalling certain 2021 Mach-E vehicles. An Over-The-Air (OTA) update to the Anti-lock Braking System (ABS) may result in a loss of power brake assist, ABS, Electronic Stability Control, Traction Control, and driver assistance features.

24V594000Aug 9, 2024serious
Visibility

Ford Motor Company (Ford) is recalling certain 2023-2024 Maverick, Ford Bronco Sport, and Mustang Mach-E vehicles. The front windshield wiper motor may become inoperative, causing the wipers to fail.

23V687000Oct 13, 2023serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles equipped with an extended range battery. The high voltage battery main contactors may overheat.

22V646000Aug 26, 2022serious
Powertrain

Ford Motor Company (Ford) is recalling certain 2022 Mustang Mach-E vehicles. The right-rear axle half shafts may have been manufactured improperly, allowing the half shaft stem to break under load.

22V412000Jun 10, 2022serious
Electrical System

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E vehicles. The high voltage battery main contactors may overheat.

22V333000May 13, 2022serious
Vehicle Speed Control

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles equipped with all-wheel drive. The powertrain control module (PCM) functional safety software may fail to detect a software error, resulting in unintended acceleration, unintended deceleration, or a loss of drive power.

21V979000Dec 16, 2021serious
Seat Belts

Ford Motor Company (Ford) is recalling certain 2021-2022 Mustang Mach-E and 2022 Maverick vehicles. The rear seat belt buckles may not be properly attached to the rear floor assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," and 210, "Seat Belt Assembly Anchorages."

21V711000Sep 14, 2021serious
Visibility

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The windshield may not have been properly bonded to the vehicle, which could allow it to detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

21V712000Sep 14, 2021serious
Visibility

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The vehicle's panoramic roof glass panel may not have been properly bonded to the vehicle, which could allow it to detach.

21V140000Mar 5, 2021serious
Suspension

Ford Motor Company (Ford) is recalling certain 2021 Mustang Mach-E vehicles. The front subframe bolts may not have been tightened properly during assembly, which could result in loose bolts.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
5/5 (8.6% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
5/5 (9.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
5/5 (8.6% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
5/5 (9.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (8.6% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (9.5% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (8.6% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (9.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (8.6% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
5/5 (9.5% risk)
ESC: Standard FCW: Standard LDW: Standard

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Frequently Asked Questions

What are the most common 2021-2025 Ford Mustang Mach-E complaints?

Owners have filed 667 complaints with NHTSA about the 2021-2025 Ford Mustang Mach-E. The systems they name most often are the electrical system, the safety systems and the transmission.

Is the 2021-2025 Ford Mustang Mach-E a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 667 complaints with NHTSA about the 2021-2025 Ford Mustang Mach-E. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2021-2025 Ford Mustang Mach-E have?

NHTSA has 667 owner complaints on file for the 2021-2025 Ford Mustang Mach-E as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2021-2025 Ford Mustang Mach-E?

NHTSA lists 22 recalls covering some 2021-2025 Ford Mustang Mach-E vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Ford Mustang Mach-E?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Mustang Mach-E?

The 2025 Ford Mustang Mach-E received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 5 stars (8.6% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 667 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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