Reliability
Audi

Q4 e-tron (FZ)

2022-2025 · Compact EV SUV · 1 engine
34 NHTSA Complaints
6 Recalls
0 Fire Reports
3 Crash Reports
Data covers 2 NHTSA model names
Q4 E-TRONQ4 SPORTBACK E-TRON
Inspection checklist

Reliability Score

Not rated

NHTSA's production counts do not cover this model well enough to compare it with similar vehicles. NHTSA has 34 owner complaints on file for it, listed below.

Complaints by Engine Code

Audi Q4 e-tron Unidentified Engine

34 complaints 17.0 per year
View details

Complaint Breakdown

electrical
21
brakes
7
safety systems
6
transmission
3
other
3

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2022-2025 Audi Q4 e-tron

12 battery-related complaints 6.0 per year 2 battery-related recalls

That's near the typical rate for BEVs in this dataset (median 5.7 per year). Within the normal range for the category.

What kind of battery complaint?

Among the 12 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

12V Auxiliary Battery 4 (33%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

Regenerative Braking 4 (33%)

Regen brake feel, one-pedal driving, B-mode complaints.

Charging System 4 (33%)

Charge port, cable, mobile connector, or session failures.

High-Voltage Battery 3 (25%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Electric Propulsion 2 (17%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Battery & propulsion recalls (2)
23V842000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:CHARGING:CABLE/CORD:ONBOARD

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

Consequence: An overheated outlet or charging cable can increase the risk of a fire.

25V125000 ELECTRICAL SYSTEM:12V/24V/48V BATTERY

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

Consequence: A loss of drive power increases the risk of a crash.

Sample complaint excerpts
12V Auxiliary Battery
  • [2024] Within the first 6 months of owning the car my 2024 Audi Q4 E-tron premium door handle lock - unlock would not work and the car would intermittently not start. The dealership service replaced the 12-volt battery which has corrected the door handle lock-unlock issue; however, it has not corrected the no start problem. If I exit and enter the car multiple times it will eventually start (automatic s
  • [2024] I am reporting multiple ongoing electrical system malfunctions on my 2024 Audi Q4 55 e-tron SUV that create a safety risk, including sudden loss of functionality and warnings instructing me to stop driving. These issues began approximately two months after I purchased the vehicle and continue to occur. The car has been at Audi Bellevue for the second times since 11/5/2025. The car with error was i
  • [2025] CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst
Regenerative Braking
  • [2024] On three occasions, while in regenerative braking mode, my car failed to engage the brakes at low speeds. After pressing on the brake pedal for several seconds with no response, the wheels then locked completely - but only after the car had traveled had traveled around 30 feet. The dealer has inspected the car and has not been able to replicate the problem, so they say there is nothing they can do
  • [2025] I am filing a safety complaint regarding my leased 2025 Audi Q4 e-tron, leased new with under 500 miles and now at approximately 8,200 miles. The vehicle is available for inspection upon request. The vehicle has ongoing brake-related issues affecting low-speed operation: a rough or grinding brake pedal feel and intermittent brake squeal during rolling stops, turns, and parking maneuvers. The most
  • [2025] CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst
Charging System
  • [2024] The contact leased a 2024 Audi Q4 E-Tron. The contact stated after the dealer had delivered the brand-new vehicle to the contact, the contact became aware that the VIN was included in NHTSA Campaign Number: 25V125000 (Electrical System); prior to the lease agreement; however, the dealer failed to disclose the recall information to the contact, and the part to do the recall repair was not yet avail
  • [2024] The contact owns a 2024 Audi Q4 E-Tron. The contact received notification of NHTSA Campaign Number: 25V125000 (Electrical System); however, the part to do the recall repair was not yet available. The contact stated that while idling and opening the front driver's side door to grab a parking lot ticket, the vehicle turned off. The contact stated that the vehicle was able to restart after several at
  • [2025] CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst
High-Voltage Battery
  • [2024] have signed a lease on an Audi Q4 S line prestige and picked it up Saturday [XXX] afternoon, leaving the dealership the car had a yellow warning light, I texted sales team who said it’s ok. On the drive home (Oakland to West SJ), while driving on [XXX] (about 30 min in) the driver door opened while driving, I had to stop on side of freeway and close the door. 5 min later I got home, by then batt
  • [2025] CRITICAL SAFETY DEFECT: HIGH-SPEED BRAKING SURGE & ELECTRICAL FAILURE Life safety concerning ! 1. Braking Failure at Highway Speeds: The vehicle exhibits a severe safety defect involving unintended acceleration/surging while braking. While driving in 'D' (Drive) mode at approximately 50 MPH, when applying the brakes to stop for traffic/red lights, the vehicle fails to decelerate immediately. Inst
  • [2025] The contact owns a 2025 Audi Q4 E-Tron. The contact stated that the high-voltage battery message was displayed. While driving in a parking garage at 5 MPH, the "Driving System Malfunction" message was displayed. The message “Risk of Fire” was displayed. The contact exited and parked the vehicle. The vehicle was towed to the local dealer, but the vehicle was not diagnosed or repaired. The manufactu
Electric Propulsion
  • [2024] I am reporting multiple ongoing electrical system malfunctions on my 2024 Audi Q4 55 e-tron SUV that create a safety risk, including sudden loss of functionality and warnings instructing me to stop driving. These issues began approximately two months after I purchased the vehicle and continue to occur. The car has been at Audi Bellevue for the second times since 11/5/2025. The car with error was i
  • [2024] I purchased a new 2024 Audi Q4 e-tron. The first malfunction occurred in January 2025 when a dashboard warning appeared stating the vehicle was “unable to read traffic or road signs.” The dealer confirmed a front-camera sensor failure and replaced the camera under Repair Order #193312 (1/17/25 – 1/29/25) at approximately 397 miles. In February 2025, the vehicle displayed repeated “drive system ma

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: VW MEB 82 kWh

NCM 622 / NCM 811 · LG Energy Solution (2021-2022 ID.4 and some 2023-2024 cars); SK On, Commerce, Georgia (Chattanooga-built ID.4 from 2023) · 288 cells in 12 modules, liquid-cooled floor plate, 400-volt class
View full pack reference →
▼ You're looking at: Q4 e-tron 50 quattro / Sportback 50 (2022-2023), 40 RWD (2023); 125 kW DC in 2022, 150 kW in 2023 (2022-2023)
EPA range 236-265 mi ·MPGe combined 93-103 ·AC charger 11 kW
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
77 kWh
usable · 82 total
Fast charge
175 kW
peak · about 30 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM 622 / NCM 811
Cell supplierLG Energy Solution (2021-2022 ID.4 and some 2023-2024 cars); SK On, Commerce, Georgia (Chattanooga-built ID.4 from 2023)
Cell formatPouch
Voltage (nominal)352 V
CoolingLiquid
Architecture288 cells in 12 modules, liquid-cooled floor plate, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
Four NHTSA recalls filed between December 2025 and September 2026 cover battery fire risk in 2023-2026 ID.4s with cell modules from SK Battery America in Commerce, Georgia. 25V-836 (629 vehicles) and 26V-028 (670) replace modules with misaligned electrodes and carry a park-outside warning. 26V-030 (43,881) installs self-discharge detection software and replaces modules as needed. 26V-630 (22,524) has an unknown root cause and no remedy yet, and owners are told to charge to no more than 80% until a repair exists. Check the VIN against all four before buying.
Medium
NHTSA 25V-125 (February 2025) covers certain 2024-2025 Audi Q4 e-tron and Q4 Sportback e-tron and 2024 ID.4 vehicles. The on-board charger may fail and stop charging the 12-volt battery, which can cause a loss of drive power. Dealers replace the on-board charger free of charge.
Low
VW began a software update program in December 2022 for 2021 and certain 2022 ID.4s. It added a state-of-charge percentage to the driver display, Auto Hold and charging-station routing. Owners of 2021 cars were asked to book a dealer visit, which included a new 12-volt battery.
Low
DC fast-charging peaks at 125 kW on the 2021 ID.4 and 135 kW on the 2022. VW's spec sheets list 170 kW for 2023 cars with the 82 kWh pack and 175 kW from 2024.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: VW MEB 82 kWh

NCM 622 / NCM 811 · LG Energy Solution (2021-2022 ID.4 and some 2023-2024 cars); SK On, Commerce, Georgia (Chattanooga-built ID.4 from 2023) · 288 cells in 12 modules, liquid-cooled floor plate, 400-volt class
View full pack reference →
▼ You're looking at: Q4 e-tron 2024: 40 / 50 / Sportback 50 at 150 kW DC, then 55 / Sportback 55 at 175 kW; 2025: 45 / 55 / Sportback 55 at 175 kW (2024-2025)
EPA range 236-288 mi ·MPGe combined 93-115 ·AC charger 11.5 kW
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
77 kWh
usable · 82 total
Fast charge
175 kW
peak · about 30 min to 80%
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNCM 622 / NCM 811
Cell supplierLG Energy Solution (2021-2022 ID.4 and some 2023-2024 cars); SK On, Commerce, Georgia (Chattanooga-built ID.4 from 2023)
Cell formatPouch
Voltage (nominal)352 V
CoolingLiquid
Architecture288 cells in 12 modules, liquid-cooled floor plate, 400-volt class
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

High
Four NHTSA recalls filed between December 2025 and September 2026 cover battery fire risk in 2023-2026 ID.4s with cell modules from SK Battery America in Commerce, Georgia. 25V-836 (629 vehicles) and 26V-028 (670) replace modules with misaligned electrodes and carry a park-outside warning. 26V-030 (43,881) installs self-discharge detection software and replaces modules as needed. 26V-630 (22,524) has an unknown root cause and no remedy yet, and owners are told to charge to no more than 80% until a repair exists. Check the VIN against all four before buying.
Medium
NHTSA 25V-125 (February 2025) covers certain 2024-2025 Audi Q4 e-tron and Q4 Sportback e-tron and 2024 ID.4 vehicles. The on-board charger may fail and stop charging the 12-volt battery, which can cause a loss of drive power. Dealers replace the on-board charger free of charge.
Low
VW began a software update program in December 2022 for 2021 and certain 2022 ID.4s. It added a state-of-charge percentage to the driver display, Auto Hold and charging-station routing. Owners of 2021 cars were asked to book a dealer visit, which included a new 12-volt battery.
Low
DC fast-charging peaks at 125 kW on the 2021 ID.4 and 135 kW on the 2022. VW's spec sheets list 170 kW for 2023 cars with the 82 kWh pack and 175 kW from 2024.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Audi Q4 e-tron, counted across every engine. A complaint can name more than one system.

Electrical System: 21 owner complaints
Brakes: 7 owner complaints
Safety Systems: 6 owner complaints

Recalls (6)

25V125000Feb 28, 2025serious
Electrical System

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.

25V120000Feb 27, 2025serious
Powertrain

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 ID.4, 2022-2023 Audi Q4 e-Tron, and Q4 e-Tron Sportback vehicles. The instrument panel may not properly display the transmission gear lever indicator. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect."

24V361000May 22, 2024serious
Exterior Lighting

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q4 E-TRON and Q4 E-TRON Sportback vehicles. The incorrect headlight control module software may have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

23V842000Dec 13, 2023serious
Electrical System

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.

23V189000Mar 22, 2023serious
Air Bags

Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2023 Q4 E-Tron SUV and Q4 E-Tron Sportback vehicles. During deployment, the head curtain air bag could deform the door seal and expose the metal inlay within the seal, which could tear the air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Show 1 older recall
22V823000Nov 2, 2022serious
Back Over Prevention

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Golf R A8, Audi S3, RS3 Sedan, Q4 E-Tron SUV, A3 Sedan, and 2022-2023 Volkswagen Golf GTI, and ID4 vehicles. The rearview camera image may be blank or unresponsive when the vehicle is placed in reverse gear or when the park function is manually activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
4/5
Side Crash
5/5
Rollover
—
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (11.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
4/5
Side Crash
5/5
Rollover
—
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (11.3% risk)
ESC: Standard FCW: Standard LDW: Standard

Alternatives in Compact EV SUV

Frequently Asked Questions

What are the most common 2022-2025 Audi Q4 e-tron complaints?

Owners have filed 34 complaints with NHTSA about the 2022-2025 Audi Q4 e-tron. The systems they name most often are the electrical system, the brakes and the safety systems.

Is the 2022-2025 Audi Q4 e-tron a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 34 complaints with NHTSA about the 2022-2025 Audi Q4 e-tron. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2022-2025 Audi Q4 e-tron have?

NHTSA has 34 owner complaints on file for the 2022-2025 Audi Q4 e-tron as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2022-2025 Audi Q4 e-tron?

NHTSA lists 6 recalls covering some 2022-2025 Audi Q4 e-tron vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Audi Q4 e-tron?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the brakes and the safety systems, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Q4 e-tron?

The 2025 Audi Q4 e-tron received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (11.3% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 34 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.

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