Mercedes-Benz

EQB (X243)

2022-2025 · Compact EV SUV · 2 engines
Best Engine ⚠️ Caution (3.1)
61 NHTSA Complaints
5 Recalls
0 Fire Reports
4 Crash Reports
Includes data from: EQBEQB 300 4MATICEQB 350 4MATIC
📋 Inspection checklist

Engine Reliability Ratings

Mercedes-Benz EQB Unidentified Engine

⚠️ Caution (3.1)
24 complaints 8.0 per year
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Complaint Breakdown

electrical
19
other
4
fuel system
3
engine
1
transmission
1

Known Issues

Electrical System Issues (19 complaints)
Fuel System Issues (3 complaints)
Engine Issues (1 complaints)

Electric Motor

225 hp
⚠️ Caution (2.9)
37 complaints 12.3 per year Electric
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Complaint Breakdown

electrical
25
fuel system
6
engine
4
other
4
safety systems
3

Known Issues

Electrical System Issues (25 complaints)
Fuel System Issues (6 complaints)
Engine Issues (4 complaints)

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2022-2025 Mercedes-Benz EQB

⚠️ Caution
31 battery-related complaints 6.7 per year 4 battery-related recalls

That's near the typical rate for BEVs in this dataset (median 5.5 per year). Within the normal range for the category.

What kind of battery complaint?

Among the 31 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

High-Voltage Battery 16 (52%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Thermal Events 9 (29%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Charging System 4 (13%)

Charge port, cable, mobile connector, or session failures.

Electric Propulsion 2 (6%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Battery & propulsion recalls (4)
25V050000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

25V487000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

Consequence: A loss of drive power increases the risk of a crash.

25V894000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

26V073000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

Consequence: A vehicle fire while parked or driving can increase the risk of injury.

Sample complaint excerpts
High-Voltage Battery
  • [2023] There has been fire hazard due to manufacturer defect (high voltage battery). It has been under recall since Feb 2025, and till date, no battery replacement has been provided despite of fire hazard. The instructions to keep car outside isn't practical to follow for more than year now! It is electric car whose charger is mounted inside garage. Besides there are car theft risk of parking outside.
  • [2023] The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut dow
  • [2023] The high-voltage battery system in my 2023 Mercedes-Benz EQB 250+ is subject to NHTSA Recall 26V-073, the third recall issued for the same battery cell defect. The manufacturer has acknowledged that the two prior recall remedies (25V-050 and 25V-894, both software-based Battery Management System updates) were "failed remedies" that did not eliminate the risk of internal short circuit and th
Thermal Events
  • [2023] The high-voltage battery system in my 2023 Mercedes-Benz EQB 250+ is subject to NHTSA Recall 26V-073, the third recall issued for the same battery cell defect. The manufacturer has acknowledged that the two prior recall remedies (25V-050 and 25V-894, both software-based Battery Management System updates) were "failed remedies" that did not eliminate the risk of internal short circuit and th
  • [2023] My vehicle contains a defective high-voltage lithium-ion battery that is subject to internal short circuits caused by deviations in the battery supplier's production process. According to NHTSA and Mercedes-Benz's own recall documentation, an internal short circuit in a battery cell can trigger a thermal event — that is, a vehicle fire — whether the vehicle is parked or being driven. Critically, N
  • [2023] The car is subject to a NHTSA recall 26V073. Mercedes has scheduled warranty repair for December 31, 2026, or more than 9 months from now. Our dealer advises that the scheduled date is just a holding date; there is no assurance that the repair will occur on or before that date. Mercedes has also said in writing that "the battery replacement remedy is not yet available" and that we should compla
Charging System
  • [2023] The contact owns a 2023 Mercedes-Benz EQB 250. The contact stated that while driving at an undisclosed speed, and while starting the vehicle, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The contact stated that the charger became inoperable and failed to charge above 80 percent. The contact received notification of NHTSA Campaign Number: 26V073000 (E
  • [2023] I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Driving range decreased by approximately 25–30 miles. DC fast-charging speed dropped from about 100 kW
  • [2023] I own a 2023 Mercedes-Benz EQB 300. After the dealership performed the recall Update Battery Management System Software – Campaign 2025040005 / 25V050 / 25P5496507, my vehicle immediately experienced a significant loss of battery performance. Problems that began right after the recall update: Driving range decreased by approximately 25–30 miles. DC fast-charging speed dropped from about 100 kW
Electric Propulsion
  • [2023] The vehicle experienced multiple electrical and safety-related malfunctions while driving. On several occasions the instrument cluster and vehicle screens suddenly went black while the vehicle was in motion, causing loss of critical driving information such as speed and warnings. In another incident the vehicle displayed a “High Voltage Malfunction” warning while driving and the vehicle shut dow
  • [2023] In December 2024, I brought my 2023 Mercedes-Benz EQB to Mercedes-Benz Beverly Hills for scheduled service. They told me the vehicle had a recall and booked me for a future appointment, but I was unable to attend because I was out of town. I called the dealer multiple times afterwards to reschedule, but they never told me the reason for the recall or explained the safety risk. I recently checked

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Mercedes-Benz EQB Pack (70.5 kWh)

NCM · Farasis (China imports), CATL (later builds) · 8 modules under-floor, liquid-cooled, 400V (MFA-based, shared with GLB)
View full pack reference →
▼ You're looking at: EQB EQB 250+ / 300 / 350
EPA range 251 mi · Highway est.* 213 mi · MPGe combined 107
* Highway estimate = EPA combined × 0.85; real numbers vary with terrain, speed, and climate.
About the pack
Capacity
66 kWh
useable · 70.5 total
Fast charge
100 kW
peak · 32 min 10→80%
Warranty floor
70%
capacity floor at 10 yr / 155k mi

Pack overview

ChemistryNCM
Cell supplierFarasis (China imports), CATL (later builds)
Cell formatPouch
Voltage (nominal)400 V
CoolingLiquid (glycol)
Architecture8 modules under-floor, liquid-cooled, 400V (MFA-based, shared with GLB)
Warranty 10 yr / 155k mi
Capacity floor70%

Known issues

High
Multiple 2022-2025 EQB traction-battery recalls (NHTSA 25V-050, 25V-487, 25V-894, 26V-073) all carry a park-outside warning for fire risk. Mercedes repaired affected vehicles free of charge — verify the most recent recall has been applied before purchase.
Low
EQB shares chassis with the gas GLB compact SUV; electrification is layered on rather than ground-up. Range is conservative versus the dedicated EVA platform.
Owner-fleet data
Low
DC fast charging caps at 100 kW — slow by 2024 standards. Platform-limited, not a pack defect.
Owner-fleet data

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 10 yr / 155k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Vehicle-Level Issues

These issues affect the Mercedes-Benz EQB regardless of engine variant.

Electrical System Issues (44 complaints)
electrical critical
Fuel System Issues (9 complaints)
fuel_system cosmetic
Engine Issues (5 complaints)
engine cosmetic

Recalls (5)

26V073000Jun 1, 2026serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 EQB 250+, 2022-2024 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

25V487000Jul 24, 2025serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2023 EQB 350 4MATIC, and EQB 300 4MATIC vehicles. The bus bar in the high voltage battery may be secured with incorrect screws, which can cause the system to have a sudden loss of drive power without warning.

25V894000Dec 18, 2025serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023 EQB 250, 2022-2023 EQB 300 4MATIC, and EQB 350 4MATIC vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

25V050000Jul 1, 2025serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 EQB 250, EQB 300 4MATIC, and EQB 350 4MATIC electric vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

24V331000Oct 4, 2024serious
Powertrain

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022 EQB 300 and EQB 350 vehicles. The welded spur gear within the front axle electric drivetrain may not have been welded properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 114, "Theft Protection."

Alternatives in Compact EV SUV

Frequently Asked Questions

What are the most common 2022-2025 Mercedes-Benz EQB problems?

The 2022-2025 Mercedes-Benz EQB has accumulated 61 NHTSA complaints. The most frequently reported problem areas are Electrical System, Fuel System, Engine. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.

Which Mercedes-Benz EQB engine is most reliable?

The 2022-2025 Mercedes-Benz EQB was offered with 2 engine options. Based on NHTSA complaint data, the ?L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.

Is the 2022-2025 Mercedes-Benz EQB a good used car?

The 2022-2025 Mercedes-Benz EQB can be a sound used car depending on trim, mileage, and maintenance history. With 61 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2022-2025 Mercedes-Benz EQB have?

The 2022-2025 Mercedes-Benz EQB has 61 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2022-2025 Mercedes-Benz EQB?

There are 5 NHTSA recalls affecting some 2022-2025 Mercedes-Benz EQB vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz EQB?

Before buying a used Mercedes-Benz EQB, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Fuel System, Engine, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

Does the EQB have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2022-2025 Mercedes-Benz EQB. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 61 complaints analyzed. Data confidence: moderate. Last updated: 2026-05-23.

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