High-Complaint Vehicles: When Should You Visit an Auto Repair Shop?
Postpone maintenance long enough, and the bills grow. J.D. Power’s 2025 Canada Customer Service Index: Long-Term Study found service and repair visits climbing as Canadian vehicle owners keep aging vehicles longer. Repairs now account for 40% of Canadian dealership visits and 24% of aftermarket visits. Both figures sit above 2021 levels, driven by owners hanging onto their vehicles. A high-complaint vehicle already carries a fragile system. Skipping maintenance adds strain no fluid change can undo, since a design defect stays a design defect. Follow your model’s schedule, and once symptoms appear, check the weak systems more often. When the job needs pressure testing, manufacturer-level scanning, a lift, or anything safety-critical, take it to a professional auto repair shop. Why Deferred
Read more