2023-2025 Mercedes-Benz GLC-Class Reliability Score: 6.9 out of 10

144 NHTSA Complaints

3 Recalls

0 Fire Reports

9 Crash Reports

Data covers 9 NHTSA model names

AMG GLC43AMG GLC43 4MATIC COUPEGLCGLC 300GLC 300 4MATICGLC 350 E 4MATICGLC COUPEGLC-CLASSGLC-CLASS COUPE

Reliability Score

6.9 / 10

Reliability score

About as many owner complaints as similar compact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain. Early evidence: under five years on the road.

Owners filed 35 powertrain complaints. A typical compact SUV fleet of this size and age would have drawn about 32.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown

Complaints overall35 complaints against about 32 for similar vehicles

6.9

Last three years35 complaints against about 32 for similar vehicles

6.9

Engine, transmission or drive unit failed or replaced

n/aNot enough data

Oil consumption, fuel in the oil or overheating

n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year

20236.2
2024n/a
2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

2.0L 4-cyl turbo 6.6/10

Too few complaints to compare. (36 complaints, about 120,000 built)

plug-in hybrid (engine not listed) Not rated

Too few complaints to compare. (0 complaints, about 18,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

M254

2.0L 4-cyl Turbo / 255 hp

135 complaints 45.0 per year Gasoline

1 fatality

View details

Complaint Breakdown

electrical

safety systems

engine

other

brakes

Same engine used in

MERCEDES-BENZ GLE-Class (2020-2025)MERCEDES-BENZ E-Class (2024-2026)MERCEDES-BENZ C-Class (2022-2025)

Show 4 additional engine variants with limited data

These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

M139

2.0L 4-cyl Turbo / 416 hp

6 complaints 3.0 per year Gasoline

View details

Complaint Breakdown

electrical

transmission

engine

safety systems

Same engine used in

MERCEDES-BENZ GLA-Class (2021-2025)MERCEDES-BENZ SL-Class (2022-2025)

M264

2.0L 4-cyl Turbo

1 complaint 1.0 per year Gasoline

View details

Complaint Breakdown

body

Same engine used in

MERCEDES-BENZ GLC-Class (2016-2022)MERCEDES-BENZ GLE-Class (2020-2025)MERCEDES-BENZ E-Class (2017-2023)MERCEDES-BENZ GLE-Class (2016-2019)MERCEDES-BENZ C-Class (2015-2021)MERCEDES-BENZ C-Class (2022-2025)

M276

3.0L 6-cyl Turbo

1 complaint 1.0 per year Gasoline

View details

Complaint Breakdown

brakes

Same engine used in

MERCEDES-BENZ GLC-Class (2016-2022)MERCEDES-BENZ SL-Class (2013-2020)MERCEDES-BENZ E-Class (2017-2023)MERCEDES-BENZ SLC-Class (2012-2020)MERCEDES-BENZ GLE-Class (2016-2019)MERCEDES-BENZ S-Class (2014-2020)

+2 more

MERCEDES-BENZ C-Class (2015-2021)MERCEDES-BENZ C-Class (2022-2025)

Mercedes-Benz GLC-Class Unidentified Engine

1 complaint 1.0 per year

View details

Complaint Breakdown

brakes

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz GLC-Class, counted across every engine. A complaint can name more than one system.

Electrical System: 66 owner complaints

Safety Systems: 31 owner complaints

Engine: 31 owner complaints

Brakes: 17 owner complaints

Exterior: 14 owner complaints

What to check on a used 2023-2025 Mercedes-Benz GLC-Class

On a used 2023-2025 Mercedes-Benz GLC-Class, the systems with the most NHTSA owner complaints are the electrical system (66), the airbags and driver-assist systems (31) and the engine (31). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 66 owner complaints on the 2023-2025 Mercedes-Benz GLC-Class about the electrical system.
Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 31 owner complaints on the 2023-2025 Mercedes-Benz GLC-Class about the airbags and driver-assist systems.
Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 31 owner complaints on the 2023-2025 Mercedes-Benz GLC-Class about the engine.
On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 17 owner complaints on the 2023-2025 Mercedes-Benz GLC-Class about the brakes.
Check every exterior light, the wipers, the washers, the mirrors and the glass.Safety. NHTSA has 14 owner complaints on the 2023-2025 Mercedes-Benz GLC-Class about the exterior lighting.

Open the full inspection checklist for the 2023-2025 Mercedes-Benz GLC-Class

Recalls (3)

26V281000May 1, 2026serious

Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024-2026 AMG GT, C-Class, E-Class, SL, CLE, and GLC vehicles. The infotainment control unit may reset while the vehicle is in motion and cause the instrument panel display to go blank.

25V533000Aug 20, 2025serious

Steering

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.

25V379000Jun 6, 2025serious

Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2025 GLC 300, GLC 300 4MATIC, 2024-2025 AMG GLC 43 4MATIC, 2025 GLC 350E 4MATIC, and AMG GLC 63 S E vehicles equipped with a panoramic sunroof. In certain crash scenarios, where the rear occupant's head contacts the C-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

All Generations

X2532016-2022 X2542023-2025

Alternatives in Compact SUV

6 engines / 1,695 complaints

Lexus

2015-2021

9.6/10

3 engines / 217 complaints

3 engines / 153 complaints

3 engines / 148 complaints

3 engines / 1,278 complaints

Lexus

2022-2025

9.5/10

4 engines / 114 complaints

Frequently Asked Questions

What are the most common 2023-2025 Mercedes-Benz GLC-Class complaints?

Owners have filed 144 complaints with NHTSA about the 2023-2025 Mercedes-Benz GLC-Class. The systems they name most often are the electrical system, the safety systems and the engine.

Is the 2023-2025 Mercedes-Benz GLC-Class a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 144 complaints with NHTSA about the 2023-2025 Mercedes-Benz GLC-Class. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2023-2025 Mercedes-Benz GLC-Class have?

NHTSA has 144 owner complaints on file for the 2023-2025 Mercedes-Benz GLC-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2023-2025 Mercedes-Benz GLC-Class?

NHTSA lists 3 recalls covering some 2023-2025 Mercedes-Benz GLC-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz GLC-Class?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the GLC-Class have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2023-2025 Mercedes-Benz GLC-Class. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 144 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.