Reliability
Tesla

Model Y (1st)

2020-2024 · Compact SUV · 1 engine

Verdict Expect no clean year here; 2020 builds carry the most early mechanical recalls, while 2023-2024 cars trade a cleaner structural record for more software recalls. Confirm every applicable recall by VIN before buying.

3,730 NHTSA Complaints
35 Recalls
22 Fire Reports
449 Crash Reports
Data covers 8 NHTSA model names
MODEL YMODEL Y 5-SEATMODEL Y (ALL VARIANTS) LATER RELEASEMODEL Y (All Variants)MODEL Y 7-SEATMODEL Y RWDMODEL Y RWD EARLY RELEASEMODEL Y RWD LATER RELEASE
View all 2 generations of the Tesla Model Y → Inspection checklist

Reliability Score

9.3 / 10

Reliability score

Very few owner complaints against similar compact EV SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models.

Owners filed 479 powertrain complaints. A typical compact EV SUV fleet of this size and age would have drawn about 1,919.

Against every fuel type: owners filed 3,299 complaints of all kinds about this generation. A typical compact SUV fleet of this size and age, with gas, hybrid and electric models counted together, would have drawn about 1,222.

Scores this high have held: three years on they had moved 0.1 points in the typical case.

Breakdown
Complaints overall479 complaints against about 1,919 for similar vehicles
9.3
Last three years357 complaints against about 1,680 for similar vehicles
9.5
Engine, transmission or drive unit failed or replaced73 complaints against about 565 for similar vehicles
9.7

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20209.6
  • 20219.0
  • 20229.2
  • 20239.5
  • 2024n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Tesla Model Y Unidentified Engine

3,730 complaints 746.0 per year
22 fire reports 108 fatalities
View details

Complaint Breakdown

safety systems
2079
brakes
530
electrical
481
steering
415
other
393

Reliability Overview

The 2020-2024 Model Y is Tesla's volume crossover and carries one of the heaviest fatality counts in this reliability database. NHTSA shows 3,730 owner complaints, 35 recall campaigns, 347 injuries, and 108 deaths attributed to defects across five model years. The Model Y has no engine. Its complaint record reflects a different set of failure modes: driver-assistance behavior, electric-drivetrain bugs, and assembly-line defects from a fast-ramped production run.

The single largest pattern in the complaint record is the 'Safety Systems' category at 2,079 reports, accounting for 56% of the generation's complaint volume. These are Autopilot disengagements, Full Self-Driving misbehavior, automatic emergency braking false-positives, and the phantom-braking pattern that has its own established NHTSA investigation history. Brake complaints (530) and steering complaints (415) overlap heavily with the same software stack. Electrical complaints (481) cover touchscreen freezes, 12-volt battery deaths that strand the vehicle even with the high-voltage pack at full charge, and infotainment unresponsiveness.

Software OTAs dominate the 35-recall count: FSD rolling-stop behavior (22V037), Autosteer driver-misuse mitigation (23V838), Pedestrian Warning System mute defects (22V063, 22V235, 24V153), and the camera/display recalls (25V002, 24V051, 24V035, plus 26V283 from May 2026). Mechanical assembly defects from the early Fremont ramp account for the most serious campaigns: front and rear suspension knuckle fracture (21V912), front upper control arm detachment (20V709), lateral-link fastener failure (21V835 and 22V895), and brake caliper bolts that may separate at the wheel rim (21V387). Hardware faults include the electronic power steering printed circuit board overstress (25V092) and the pyrotechnic battery disconnect defect (23V434).

For shoppers cross-shopping the Model Y against the Mustang Mach-E, Kia EV6, Hyundai Ioniq 5, or Polestar 2, this generation trades a deeper charging network and stronger software platform against a 108-fatality record and a heavy slate of mechanical recalls from the early Fremont production years. The 2020 model year shows up in the most early-build campaigns (suspension knuckles, control arms, brake caliper bolts, seat belt anchors, exterior lighting), reflecting the rush to volume production. 2023 and 2024 builds, including the structural giga-cast rear underbody that came online at the Austin plant, carry their own software-era recalls but a cleaner structural record.

The Model Y is not a recommendation the reliability data can support. Buyers who want one anyway should treat the 35-recall list as homework and the 108-death figure as a serious read on the gap between Autopilot's marketing and the crash record, not a footnote.

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2020-2024 Tesla Model Y

197 battery-related complaints 39.4 per year 1 battery-related recall

That's roughly 7.0x the typical rate for BEVs in this dataset (median 5.7 per year). This generation has materially more battery & propulsion complaints than its peers. The comparison is not adjusted for sales volume.

9 fire reports 2 deaths

What kind of battery complaint?

Among the 197 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Electric Propulsion 63 (32%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

Regenerative Braking 51 (26%)

Regen brake feel, one-pedal driving, B-mode complaints.

12V Auxiliary Battery 48 (24%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

High-Voltage Battery 34 (17%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Thermal Events 12 (6%)

Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.

Charging System 10 (5%)

Charge port, cable, mobile connector, or session failures.

Battery & propulsion recalls (1)
23V434000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

Consequence: A defective battery disconnect may not isolate the vehicle's high voltage battery after a crash or fault detection, increasing the risk of electrical shock and injury.

Sample complaint excerpts
Electric Propulsion
  • [2023] On July 9, 2025, while making a right turn at about 15 mph on a standard road, the two front-left bolts fell out, causing the entire bracket and lateral link assembly to detach. The vehicle became inoperable and had to be towed for repairs. Not long after, on September 29, 2025, while making a left turn at 20 mph, the two front-right bolts also fell out, and the bracket and lateral link assembly d
  • [2023] On May 4, 2026, at approximately 9:10 AM, the 2023 Tesla Model Y was being operated at low speed in a parking lot while backing into a parking space. As the driver turned the steering wheel to maneuver into the space, there was a clunk and the front driver-side wheel jerked. The driver stopped immediately, before fully entering the space. The front driver-side suspension had separated: the lower c
  • [2023] The car's computer shorts out and disables all safety features including navigation, blind spot monitoring, all cameras, emergency braking, autopilot, lanekeeping, auto headlights and wipers. This is a known issue that Tesla will not repair. This resulted in a collision due to poor rear visibility, lack of cameras, and disabled emergency braking. In addition, intermittently there is loss of pow
Regenerative Braking
  • [2023] When driving on slippery surfaces, if I release the accelerator pedal—even slightly—the vehicle automatically activates regenerative braking to recapture energy. On ice, this sudden deceleration mimics applying the brakes, which can cause an immediate loss of traction and control. This happened to me recently while driving in snowy and icy conditions. As soon as I eased off the accelerator, the c
  • [2023] I am writing to formally lodge a complaint against Tesla, Inc. regarding multiple critical safety failures that occurred with my Tesla Model Y (VIN: [XXX] ) during a collision on Saturday, [XXX], while I was traveling eastbound on [XXX] from the [XXX] exit to the [XXX] exit in Pennsylvania. At approximately [XXX], I was driving in the left lane when a BMW SUV abruptly cut into my lane ahead of me,
  • [2023] After leaving the supercharger (car charged to 92%) I came to a stop light. The car was NOT in autopilot. I took my foot off the accelerator pedal. The car had nearly come to a complete stop when it starting accelerating again. My foot was NOT on the pedal. I tried to brake and the brakes would NOT work. I turned the car to try to avoid hitting the car in front of me while pressing on the brake. B
12V Auxiliary Battery
  • [2023] My 2023 Tesla Model Y suddenly became inaccessible via key card and phone key with no prior warning. The tow operator successfully jump-started the vehicle with a 12V jump and it powered on — suggesting a 12V battery failure, not an HV system failure. Tesla diagnosed water ingress in the HV battery pack and HV harness, citing an isolation resistance fault and open flood port. Their conclusion esca
  • [2023] I was turning right from a residential street onto a busy street during rush hour. I heard a sound, which made me think I might have run over something. Immediately following the sound, an alert showed up on the car’s touch screen with the message: “Vehicle May not restart: Service required”. The car was immediately inoperable - the car could not move and it could not shift into neutral to be push
  • [2023] The vehicle completely locked me out. It was unresponsive to key card access as well as unresponsive to mobile app access. I was unable to unlock or open any door/latch/trunk or frunk. I’m no one was inside because they would’ve been stuck with no way out. This is a major safety concern. I happened to be in a safe area but if this were on a really hot day or if people/minors/children were in the c
High-Voltage Battery
  • [2023] NHTSA SAFETY COMPLAINT WHAT COMPONENT FAILED: High-voltage (HV) battery system. Vehicle experienced complete electrical failure while parked at home, rendering vehicle completely inoperable. Battery is available for inspection at Tesla Service - Las Vegas, East Saharah location (currently in manufacturer's possession for warranty repair). SAFETY RISK: Vehicle suffered catastrophic HV battery f
  • [2023] FAILED COMPONENT & AVAILABILITY: 2023 Tesla Model Y front suspension (suspected lower lateral link detachment), steering system, and airbag system (failed to deploy). Preserved intact, but will be at Hendrick Collision ([XXX]; POC: Dendi [XXX]) under Allstate Claim #XXX. Available for immediate NHTSA inspection. SAFETY RISK: At highway speed on Aviation Parkway, the car suffered an unprompted, vi
  • [2023] Vehicle brought to Tesla Service Plano TX for front-end rattle on bumpy roads at 49,951 miles. Technician found right front compliance arm split, left front compliance arm tearing, right front aft link starting to wear, left front aft link split at bushing, rear bolt for link loose, and opposite side nut separated from the subframe causing bolt to have zero tension. Tesla replaced entire front sub
Thermal Events
  • [2023] On Memorial Day weekend, my car was parked outside, and apparently back passenger window was left open, which caused the backseat area of the car to be soaked in water. We noticed that in the morning, and parked the car inside the garage, and kept the door and windows open so it could dry quickly. However, a few hours later, around 4:30 pm, the car caught fire while parked in the garage. We called
  • [2023] Vehicle had a open window during rain storm. Interior got wet. Next day the vehicle was left to dry out. Vehicle caught on fire and engulfed in flames in the backseat. Nobody was harmed fire was contained by the Frisco Fire Department. Vehicle was then towed away.
  • [2023] I hit a rock at approximately 35 mph that got projected under my car and caused a bad leak in the battery coolant system. Received a low coolant warning about one minute after the incident. The alert indicated that the car was safe to drive but to schedule service asap. Tesla instructed me to drive to the local SC that is 15 min away when though enough coolant had leaked to render the user display
Charging System
  • [2023] On May 8, 2026 at approximately 1:15 PM in [XXX] , my 2023 Tesla Model Y unexpectedly locked with my [XXX] infant inside during approximately 100°F weather. I briefly exited the vehicle while charging to disconnect the charging cable. My authenticated phone key remained inside the cabin. Immediately after unplugging the charger, the vehicle activated Walk-Away Door Lock and locked all doors desp
  • [2023] This is my 8th report. Just after my 7th report, in May 2025, I had my tires rotated at 25,000ish miles. The car still did not record that still shows the last rotation at 8,000 miles. Furthermore, I was told at Discount Tire that I needed new tires because the tread was so thin. I was aghast...a new Tesla with tires that wear out at 25,000 miles? I was told that Tesla does not provide adequa
  • [2023] I bought a 2023 Tesla Long-range Y in June 2023 at Tesla Santa Fe, New Mexico. I have had trouble with the brakes applying on their own during cruise control. It was very scary the first time it happened, but luckily there was very little traffic on the 2-lane highway I was traveling on. The Tesla dealer in Santa Fe told me they don't have a software fix yet and he simply avoids cruise control.

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Tesla Model 3 / Model Y Long Range pack (2017-2020)

Lithium-ion (cathode not published) · Panasonic · 350 volts, 230 Ah as declared to EPA; cell count not published
View full pack reference →
▼ You're looking at: Model Y Long Range and Performance (2020-2020)
EPA range 291-316 mi ·MPGe combined 111-121 ·AC charger 11.5 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
80.5 kWh
as published
Fast charge
250 kW
peak
Warranty floor
70%
capacity floor at 8 yr / 120k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierPanasonic
Cell format2170 cylindrical
Voltage (nominal)350 V
CoolingLiquid
Architecture350 volts, 230 Ah as declared to EPA; cell count not published
Warranty 8 yr / 120k mi
Capacity floor70%

Known issues

Low
Tesla publishes no capacity for this pack. It declared 350 volts and 230 Ah to EPA for the 2017-2020 Long Range and Performance cars, and in its certification tests they discharged between 77.5 and 79.8 kWh from full to empty.
Low
Tesla said its Supercharger V3, launched in March 2019, supports peak rates of up to 250 kW per car. Tesla publishes no 10 to 80 percent time.
Low
Tesla's 2019 annual report says the battery modules for the Model 3 and Model Y use lithium-ion cells produced by Panasonic at Gigafactory Nevada. Tesla describes the 2170 cell as jointly designed with Panasonic.
Low
Model 3s from 2017 through 2020 heat the cabin with a resistive heater. The heat pump arrived on the Model Y in 2020 and on the Model 3 for 2021.
Low
Tesla's warranty covers the Long Range and Performance battery for 8 years or 120,000 miles, whichever comes first, with at least 70% retention of battery capacity. Standard Range cars are covered for 100,000 miles.
Low
The displayed range can fall without a matching loss of battery capacity. Tesla's warranty calls range estimates "an imperfect measure of Battery capacity because they are affected by additional factors separate from Battery capacity."

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 120k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Tesla Model 3 / Model Y Long Range pack (2021-2023)

Lithium-ion (cathode not published) · 360 volts, 235 Ah as declared to EPA; cell count not published
View full pack reference →
▼ You're looking at: Model Y Long Range AWD and Performance (2021-2023)
EPA range 244-330 mi ·MPGe combined 111-129 ·AC charger 11.5 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
84.6 kWh
as published
Fast charge
250 kW
peak
Warranty floor
70%
capacity floor at 8 yr / 120k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierNot published
Cell format2170 cylindrical
Voltage (nominal)360 V
CoolingLiquid
Architecture360 volts, 235 Ah as declared to EPA; cell count not published
Warranty 8 yr / 120k mi
Capacity floor70%

Known issues

Low
NHTSA 23V-434 (June 2023) covers 26 Model 3 and Model Y cars from model year 2023, built in late May 2023, whose pyrotechnic battery disconnect may be defective. Tesla Service replaces the disconnect free of charge.
Low
Tesla publishes no capacity for this pack. It declared 360 volts and 235 Ah to EPA for the 2021-2023 Long Range and Performance cars. In its certification tests the 2022-2023 Model 3 Long Range discharged 82.1 kWh from full to empty, the Model 3 Performance 80.8 kWh and the 2022-2023 Model Y Long Range 80.7 kWh; the 2021 Long Range cars discharged 77.7 to 78.6 kWh.
Low
Tesla's Model 3 page in 2022 listed a 250 kW Supercharging maximum for the two dual-motor trims and 170 kW for the rear-wheel-drive car. Tesla publishes no 10 to 80 percent time.
Low
Tesla's warranty covers the Long Range and Performance battery for 8 years or 120,000 miles, whichever comes first, with at least 70% retention of battery capacity. Standard Range cars are covered for 100,000 miles.
Low
The displayed range can fall without a matching loss of battery capacity. Tesla's warranty calls range estimates "an imperfect measure of Battery capacity because they are affected by additional factors separate from Battery capacity."

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 120k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Tesla Model 3 / Model Y Long Range pack (2024-2025)

Lithium-ion (cathode not published) · 354-355 volts, 223-235 Ah as declared to EPA, varying by model and year; cell count not published
View full pack reference →
▼ You're looking at: Model Y Long Range AWD, Long Range RWD and Performance (2024-2024)
EPA range 260-320 mi ·MPGe combined 105-120 ·AC charger 11.5 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
79.5 kWh
as published
Fast charge
250 kW
peak
Warranty floor
70%
capacity floor at 8 yr / 120k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierNot published
Cell format2170 cylindrical
Voltage (nominal)355 V
CoolingLiquid
Architecture354-355 volts, 223-235 Ah as declared to EPA, varying by model and year; cell count not published
Warranty 8 yr / 120k mi
Capacity floor70%

Known issues

High
NHTSA 25V-690 (October 2025) covers about 13,000 cars, 5,038 of them Model 3s from model year 2025 built March to August 2025. The battery pack contactors may fail and cause a loss of drive power. Tesla Service replaces the contactors free of charge. The 2024-2025 Model Y is not in this recall.
Low
Tesla publishes no capacity for this pack. It declared 354 or 355 volts and between 223 and 235 Ah to EPA, depending on model and year, and in its certification tests the 2024-2025 Long Range and Performance cars discharged between 78.6 and 80.4 kWh from full to empty.
Low
Tesla's warranty covers the Long Range and Performance battery for 8 years or 120,000 miles, whichever comes first, with at least 70% retention of battery capacity. Standard Range cars are covered for 100,000 miles.
Low
The displayed range can fall without a matching loss of battery capacity. Tesla's warranty calls range estimates "an imperfect measure of Battery capacity because they are affected by additional factors separate from Battery capacity."

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 120k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Tesla Model Y Rear-Wheel Drive pack (2024)

Lithium-ion (cathode not published) · 352 volts and 189 Ah as declared to EPA
View full pack reference →
▼ You're looking at: Model Y Rear-Wheel Drive (260-mile) (2024-2024)
EPA range 260-320 mi ·MPGe combined 105-120 ·AC charger 11.5 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
66.5 kWh
as published
Fast charge
170 kW
peak
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierNot published
Cell formatNot published
Voltage (nominal)352 V
CoolingLiquid
Architecture352 volts and 189 Ah as declared to EPA
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

Low
Tesla publishes no capacity for this pack. Its EPA filing declares 352 volts and 189 amp-hours, about 66.5 kWh, and the car delivered 66.5 kWh in the full-discharge test.
Low
Tesla listed this car in February 2024 with a Standard Range battery, a 170 kW peak Supercharging rate and an 8-year or 100,000-mile battery warranty. The Long Range Rear-Wheel Drive added in May 2024 uses the larger Long Range pack.
Low
Tesla's warranty covers the Model Y Rear-Wheel Drive battery for 8 years or 100,000 miles with at least 70% capacity retention.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Battery: Tesla Model Y Standard Range pack (2021)

Lithium-ion (cathode not published) · 360 volts and 158 Ah as declared to EPA; 341 kg
View full pack reference →
▼ You're looking at: Model Y Standard Range (rear-wheel drive) (2021-2022)
EPA range 244-330 mi ·MPGe combined 111-129 ·AC charger 11.5 kW ·Heat pump Yes
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
56.9 kWh
as published
Fast charge
—
limited data
Warranty floor
70%
capacity floor at 8 yr / 100k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierNot published
Cell formatNot published
Voltage (nominal)360 V
CoolingLiquid
Architecture360 volts and 158 Ah as declared to EPA; 341 kg
Warranty 8 yr / 100k mi
Capacity floor70%

Known issues

Low
Tesla publishes no capacity for this pack. Its EPA filing declares 360 volts and 158 amp-hours, about 56.9 kWh, in a 341 kg battery, and the car delivered 54.8 kWh in the full-discharge test.
Medium
Tesla's documents disagree on this battery's warranty mileage. The warranty booklet gives Standard Range cars 8 years or 100,000 miles with 70% capacity retention, while Tesla's Model Y page in February 2021 listed 120,000 miles under the Standard Range battery.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Tesla Model Y, counted across every engine. A complaint can name more than one system.

Safety Systems: 2,079 owner complaints
Brakes: 530 owner complaints
Electrical System: 481 owner complaints
Steering: 415 owner complaints
Suspension: 285 owner complaints

Buyer's Guide

On data alone there is no clean recommended year. Every Model Y produced 2020-2024 has at least one of the 35 NHTSA recalls applicable to some VINs in its build window, and the most serious structural recalls (suspension knuckles, control arms, lateral links, brake caliper bolts) concentrate on 2020-2022 builds. 2023 and later cars get the giga-cast Austin underbody and cleaner mechanical assembly, but those years carry more software-era recalls (rearview camera issues, FSD safety, electronic power steering circuit overstress). The single most-affected year is 2020 itself, which appears in the most early-build mechanical campaigns.

Before buying any 2020-2024 Model Y, run the VIN through Tesla's mobile app or the NHTSA VIN lookup and confirm every applicable recall has been completed. For 2020-2022 cars in particular, verify the suspension knuckle replacement (21V912), front upper control arm inspection (20V709), lateral-link fastener torque check (21V835), and brake caliper bolt inspection (21V387) are all closed. For all years, document the current Autopilot and FSD software version against the most recent OTA recall list. The FSD-related campaigns are remedied by software update only; if the car was bought used and last updated by a prior owner, the version may be out of date.

On the used market, the Model Y depreciates faster than its German or Korean EV peers but the maintenance story is cleaner: no engine, no transmission to service, and brake pads that last longer thanks to regenerative braking. The trade-off is the recall and software complexity, which buyers should weigh against the gap between Autopilot's advertised capabilities and its NHTSA investigation history.

What to check on a used 2020-2024 Tesla Model Y

On a used 2020-2024 Tesla Model Y, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (2,079), the brakes (530) and the electrical system (481). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 2,079 owner complaints on the 2020-2024 Tesla Model Y about the airbags and driver-assist systems.
  2. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 530 owner complaints on the 2020-2024 Tesla Model Y about the brakes.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 481 owner complaints on the 2020-2024 Tesla Model Y about the electrical system.
  4. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 415 owner complaints on the 2020-2024 Tesla Model Y about the steering.
  5. Drive over a speed bump and a rough patch at 15 to 20 mph with the radio off.Safety. NHTSA has 285 owner complaints on the 2020-2024 Tesla Model Y about the suspension.
  6. Accelerate hard once from a stop and once from 40 mph, and hold a steady highway speed.Safety. NHTSA has 63 owner complaints on the 2020-2024 Tesla Model Y about the electric drive system.
Open the full inspection checklist for the 2020-2024 Tesla Model Y

Recalls (35)

26V507000Aug 5, 2026serious
Exterior Lighting

Tesla, Inc. (Tesla) is recalling certain 2017-2023 Model 3 and 2020-2023 Model Y vehicles. The headlight low beams may be too bright and exceed the maximum light output. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

26V283000May 5, 2026serious
Back Over Prevention

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

25V092000Feb 14, 2025serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles operating software prior to 2023.38.4. The printed circuit board for the electronic power steering assist may experience an overstress condition, causing a loss of power steering assist when the vehicle reaches a stop and then accelerates again.

25V002000Jan 7, 2025serious
Back Over Prevention

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

24V935000Dec 17, 2024serious
Tires

Tesla, Inc. (Tesla) is recalling certain 2024 Cybertruck, 2017-2025 Model 3, and 2020-2025 Model Y vehicles. The tire pressure monitoring system (TPMS) warning light may not remain illuminated between drive cycles, failing to warn the driver of low tire pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

Show 30 older recalls
24V886000Nov 22, 2024serious
Seats

Tesla, Inc. (Tesla) is recalling certain 2024 Model Y vehicles. The weld attaching the seat recliner mechanism to the front seat backs may fail.

24V554000Jul 24, 2024serious
Latches/Locks/Linkages

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

24V376000May 28, 2024serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

24V153000Feb 27, 2024serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

24V051000Jan 30, 2024serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

24V035000Jan 22, 2024serious
Back Over Prevention

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

23V838000Dec 12, 2023serious
Electrical System

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

23V489000Jul 14, 2023serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, Model X, and Model Y vehicles. The forward-facing camera may be misaligned, causing some of the active safety features such as emergency braking, forward collision warning, and lane assist to become unavailable without alerting the driver.

23V434000Jun 19, 2023serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and Model Y vehicles. The pyrotechnic battery disconnect may be defective.

23V385000May 30, 2023serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The steering wheel fastener may be loose.

23V130000Feb 27, 2023serious
Seats

Tesla, Inc. (Tesla) is recalling certain 2022-2023 Model Y vehicles. The bolts securing the second-row seat back frames may not have been securely tightened.

23V085000Feb 15, 2023serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

22V895000Dec 5, 2022serious
Suspension

Tesla, Inc. (Tesla) is recalling certain 2023 Model Y vehicles. The front suspension lateral link fasteners may not have been properly attached to the sub-frame.

22V844000Nov 15, 2022serious
Exterior Lighting

Tesla, Inc. (Tesla) is recalling certain 2023 Model 3 and 2020-2023 Model Y vehicles. One or both taillights may intermittently fail to illuminate.

22V702000Sep 19, 2022serious
Visibility

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

22V317000May 9, 2022serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model 3 and 2021 Model Y vehicles. The fisheye and narrow camera cable terminals were incorrectly installed in the cable harness connector, resulting in swapped camera views.

22V296000May 3, 2022serious
Equipment

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

22V235000Apr 12, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V063000Feb 4, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V050000Feb 2, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

22V045000Feb 1, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

22V037000Jan 27, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

21V912000Nov 21, 2021serious
Suspension

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y vehicles. The front and rear suspension knuckles may fracture, causing the suspension links to separate.

21V846000Oct 29, 2021serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

21V835000Oct 25, 2021serious
Suspension

Tesla, Inc. (Tesla) is recalling certain 2020-2021 Model Y and 2019-2021 Model 3 vehicles. The front suspension lateral link fasteners may loosen, allowing the lateral link to separate from the sub-frame.

21V389000May 25, 2021serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2018-2020 Model 3 and 2019-2021 Model Y vehicles. One or both fasteners that secure the front seat shoulder belt to the b-pillar may not be properly attached.

21V388000May 25, 2021serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model Y vehicles. One or both fasteners that secure the left and right second row seat belt retractors may not be properly attached.

21V387000May 25, 2021serious
Service Brakes

Tesla, Inc. (Tesla) is recalling certain 2019-2021 Model 3 and 2020-2021 Model Y vehicles. The brake caliper bolts may be loose, allowing the brake caliper to separate and contact the wheel rim.

20V709000Nov 17, 2020serious
Suspension

Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles. The bolts connecting the front upper control arm and steering knuckle may have not been properly tightened, allowing the upper control arm to detach from the steering knuckle.

20V609000Sep 30, 2020serious
Exterior Lighting

Tesla, Inc. (Tesla) is recalling certain 2020 Model Y vehicles equipped with a global rear lamp and tow package configuration. A software error prevents the illumination of trailer brake lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: No LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: No LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: No LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: No LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (7.9% risk)
ESC: Standard FCW: Standard LDW: Standard

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Frequently Asked Questions

What are the most common 2020-2024 Tesla Model Y complaints?

Owners have filed 3,730 complaints with NHTSA about the 2020-2024 Tesla Model Y. The systems they name most often are the safety systems, the brakes and the electrical system.

Is the 2020-2024 Tesla Model Y a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 3,730 complaints with NHTSA about the 2020-2024 Tesla Model Y. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2020-2024 Tesla Model Y have?

NHTSA has 3,730 owner complaints on file for the 2020-2024 Tesla Model Y as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2020-2024 Tesla Model Y?

NHTSA lists 35 recalls covering some 2020-2024 Tesla Model Y vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Tesla Model Y?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the brakes and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Model Y?

The 2024 Tesla Model Y received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 5 stars (7.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 3,730 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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