Reliability
Mercedes-Benz

GLC-Class (X253)

2016-2022 · Compact SUV · 4 engines
637 NHTSA Complaints
12 Recalls
16 Fire Reports
35 Crash Reports
Data covers 8 NHTSA model names
AMG GLC43AMG GLC63GLCGLC-CLASSGLC-CLASS COUPEGLC-CLASS HYBRIDGLC-CLASS PHEVGLC350E
View all 2 generations of the Mercedes-Benz GLC-Class → Inspection checklist

Reliability Score

7.9 / 10

Reliability score

Fewer owner complaints than similar compact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 277 powertrain complaints. A typical compact SUV fleet of this size and age would have drawn about 405.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall277 complaints against about 405 for similar vehicles
7.9
Last three years158 complaints against about 232 for similar vehicles
7.9
Engine, transmission or drive unit failed or replaced31 complaints against about 92 for similar vehicles
9.0
Oil consumption, fuel in the oil or overheating6 complaints against about 71 for similar vehicles
9.8

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20166.4
  • 20177.3
  • 20188.4
  • 20199.1
  • 20208.2
  • 20217.6
  • 20228.0

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine · 2016 to 2018, 2020 model years only

2.0L 4-cyl turbo 7.6/10
Too few complaints to compare. (235 complaints, about 317,000 built)
3.0L 6-cyl turbo 9.1/10
No clear difference from the 2.0L 4-cyl turbo. (1 complaints, about 14,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

M274

2.0L 4-cyl Turbo / 241 hp
389 complaints 77.8 per year Gasoline
11 fire reports
View details

Complaint Breakdown

engine
130
other
66
electrical
64
fuel system
48
brakes
41

M264

2.0L 4-cyl Turbo
194 complaints 64.7 per year Gasoline
4 fire reports
View details

M276

3.0L 4-cyl Turbo
28 complaints 4.7 per year Gasoline
1 fire report
View details

Mercedes-Benz GLC-Class Unidentified Engine

18 complaints 3.6 per year
View details

Complaint Breakdown

other
4
safety systems
3
brakes
3
body
3
electrical
3
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

M177

4.0L 8-cyl Turbo
8 complaints 2.0 per year Gasoline
View details

Owner Complaints by System

Complaints owners filed with NHTSA about the Mercedes-Benz GLC-Class, counted across every engine. A complaint can name more than one system.

Engine: 204 owner complaints
Electrical System: 98 owner complaints
Fuel System: 88 owner complaints
Safety Systems: 71 owner complaints
Brakes: 52 owner complaints

What to check on a used 2016-2022 Mercedes-Benz GLC-Class

On a used 2016-2022 Mercedes-Benz GLC-Class, the systems with the most NHTSA owner complaints are the engine (204), the electrical system (98) and the fuel system (88). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 204 owner complaints on the 2016-2022 Mercedes-Benz GLC-Class about the engine, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 98 owner complaints on the 2016-2022 Mercedes-Benz GLC-Class about the electrical system.
  3. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 88 owner complaints on the 2016-2022 Mercedes-Benz GLC-Class about the fuel system, all engines combined.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 71 owner complaints on the 2016-2022 Mercedes-Benz GLC-Class about the airbags and driver-assist systems.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 52 owner complaints on the 2016-2022 Mercedes-Benz GLC-Class about the brakes.
Open the full inspection checklist for the 2016-2022 Mercedes-Benz GLC-Class

Recalls (12)

24V070000Feb 2, 2024serious
Exterior Lighting

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

23V854000Dec 15, 2023serious
Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

23V445000Jun 26, 2023serious
Fuel System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 C-Class, E-Class, S-Class, CLS, SL, GT, GLC, GLE, GLS, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, which can result in a loss of drive power.

22V365000May 20, 2022serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

22V261000Apr 15, 2022serious
Exterior Lighting

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 GLC 300, GLC 300 4Matic, AMG GLC 63 4Matic, AMG GLC 63 S 4Matic, and AMG GLC 43 4Matic vehicles. The electrical connection for the headlights may not be watertight, which can result in headlight failure.

Show 7 older recalls
21V354000May 14, 2021serious
Back Over Prevention

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLA-Class, GLE/GLS-Class, A-Class, E-Class, E-Class Coupe and Convertible, GLA/GLB-Class, GLC-Class, CLS-Class, and AMG GT-Class 4-door Coupe vehicles. Please refer to MBUSA's recall report for specific vehicle model details. The MBUX multimedia system software may cause the display to remain black, or reboot after startup. This could result in the rearview camera image not displaying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

21V230000Apr 1, 2021serious
Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021 C-Class, E-Class, E-Class Coupe and Convertible, GLC, CLS, AMG GT 4-door Coupe and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. A faulty electrical contact within the seat position switch may prevent the driver and passenger air bags and seat belt force limiters from properly activating during a crash.

21V197000Mar 19, 2021serious
Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

21V058000Feb 5, 2021serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

19V914000Dec 20, 2019serious
Equipment

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2019 GLC 300 4MATIC coupe, AMG GLC 43 Coupe, AMG GLC 43, AMG GLC 63, GLC 300, GLC 350e 4MATIC, GLC300 4MATIC, AMG GLC 63 Coupe, and AMG GLC 63 S Coupe vehicles. The passenger side sun visor may have incorrect air bag warning labels, written in a foreign language. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."

19V788000Nov 1, 2019serious
Seat Belts

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2018 E400 Wagon 4MATIC, E400 4MATIC, E43 AMG 4MATIC, 2018-2019 E63S AMG 4MATIC Wagon, E63 AMG 4MATIC Wagon, E300, E300 4MATIC, GLC63S Coupe AMG 4MATIC, 2019 CLS450, CLS450 4MATIC, CLS53 AMG 4MATIC, E450 Wagon, E53 AMG 4MATIC, GLC300, GLC63 AMG Coupe 4MATIC, G550 4MATIC, G63 AMG, GLC300 Coupe 4MATIC, GLC300 4MATIC, GLC350e 4MATIC, GLC43 AMG Coupe 4MATIC, GLC43 AMG 4MATIC, GLC63 AMG 4MATIC, GT63 AMG four-door 4MATIC, and GT63S AMG four-door 4MATIC vehicles. Although correctly fastened, the front seat belts may be inaccurately detected as being unfastened, which may cause the electric PRE-SAFE®-function and the pretensioner to be deactivated.

18V838000Nov 27, 2018serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 C300 Cabriolet, C300 Coupe, C300 4Matic Cabriolet, C300, C300 4Matic Coupe, C300 4Matic, C43 AMG Cabriolet, C43 AMG Coupe, C63 S AMG Cabriolet, C350e Plug-In Hybrid, C63 AMG Cabriolet, C63 AMG Coupe, C63 S AMG Coupe, C63 AMG, C63 S AMG, 2018-2019 GLC300 4Matic Coupe, GLC300, GLC63 AMG Coupe, GLC300 4Matic, GLC350e Plug-In Hybrid, GLC43 AMG Coupe, GLC43 AMG, GLC63 S AMG Coupe, and GLC63 AMG vehicles equipped with Audio 20 head units and automatic child seat recognition. The status of the passenger side air bag may not display correctly.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.5% risk)
ESC: Standard FCW: Standard LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
4/5 (18.6% risk)
ESC: Standard FCW: Standard LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
4/5 (18.4% risk)
ESC: Standard FCW: Standard LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.6% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.4% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (18.6% risk)
ESC: Standard FCW: Optional LDW: Optional

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Frequently Asked Questions

What are the most common 2016-2022 Mercedes-Benz GLC-Class complaints?

Owners have filed 637 complaints with NHTSA about the 2016-2022 Mercedes-Benz GLC-Class. The systems they name most often are the engine, the electrical system and the fuel system.

Is the 2016-2022 Mercedes-Benz GLC-Class a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 637 complaints with NHTSA about the 2016-2022 Mercedes-Benz GLC-Class. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2016-2022 Mercedes-Benz GLC-Class have?

NHTSA has 637 owner complaints on file for the 2016-2022 Mercedes-Benz GLC-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2016-2022 Mercedes-Benz GLC-Class?

NHTSA lists 12 recalls covering some 2016-2022 Mercedes-Benz GLC-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Mercedes-Benz GLC-Class?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the fuel system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the GLC-Class?

The 2022 Mercedes-Benz GLC-Class received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (18.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 637 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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