Reliability
Mercedes-Benz

GLE-Class (W166)

2016-2019 · Midsize SUV ยท 3 engines
266 NHTSA Complaints
26 Recalls
6 Fire Reports
30 Crash Reports
Data covers 4 NHTSA model names
GLE-CLASSGLE-CLASS COUPEGLE-CLASS HYBRIDGLE-CLASS PHEV
View all 2 generations of the Mercedes-Benz GLE-Class → ๐Ÿ“‹ Inspection checklist

Reliability Score

9.1 / 10

Reliability score

Very few owner complaints against similar midsize SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 84 powertrain complaints. A typical midsize SUV fleet of this size and age would have drawn about 265.

Scores this high have held: three years on they had moved 0.1 points in the typical case.

Breakdown
Complaints overall84 complaints against about 265 for similar vehicles
9.1
Last three years48 complaints against about 119 for similar vehicles
8.8
Engine, transmission or drive unit failed or replaced2 complaints against about 70 for similar vehicles
9.9
Oil consumption, fuel in the oil or overheating2 complaints against about 29 for similar vehicles
9.8

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20168.5
  • 20179.5
  • 20189.4
  • 20199.2

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

3.5L 6-cyl (turbo and non-turbo together) 9.2/10
No clear difference from the 3.0L 6-cyl turbo. (49 complaints, about 137,000 built)
3.0L 6-cyl turbo 8.7/10
No clear difference from the 3.5L 6-cyl (turbo and non-turbo together). (22 complaints, about 38,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

3.5-V6-Gas

3.5L 6-cyl
148 complaints 49.3 per year Gasoline
3 fire reports 1 fatality
View details

Complaint Breakdown

fuel system
30
electrical
28
other
24
steering
19
brakes
15

Known Issues

Fuel System Issues (30 complaints)
Electrical System Issues (28 complaints)
Steering Issues (19 complaints)

Same engine used in

+73 more
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M276 DE35

3.0L 6-cyl Turbo / 329 hp
93 complaints 15.0 per year Gasoline
2 fire reports
View details

Complaint Breakdown

body
19
electrical
17
transmission
12
fuel system
12
other
10

Known Issues

Body/Trim Issues (19 complaints)
Electrical System Issues (17 complaints)
Transmission Issues (12 complaints)

Mercedes-Benz GLE-Class Unidentified Engine

12 complaints 3.0 per year
View details

Complaint Breakdown

other
3
electrical
3
body
2
exterior
2
transmission
2

Known Issues

Electrical System Issues (3 complaints)
Body/Trim Issues (2 complaints)
Exterior Issues (2 complaints)
Show 5 additional engine variants with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

2.1-I4-Diesel

2.1L 4-cyl
5 complaints 5.0 per year Diesel
View details

Complaint Breakdown

transmission
2
exterior
1
electrical
1
engine
1
other
1

Known Issues

Transmission Issues (2 complaints)
Exterior Issues (1 complaints)
Electrical System Issues (1 complaints)

M157

5.5L 8-cyl Turbo / 577 hp
2 complaints 1.0 per year Gasoline
View details

Complaint Breakdown

electrical
1
suspension
1
fuel system
1
brakes
1

Known Issues

Electrical System Issues (1 complaints)
Suspension Issues (1 complaints)
Fuel System Issues (1 complaints)

M264

2.0L 4-cyl Turbo / 255 hp
1 complaint 1.0 per year Gasoline
View details

Vehicle-Level Issues

These issues affect the Mercedes-Benz GLE-Class regardless of engine variant.

Electrical System Issues (51 complaints)
electrical critical
Fuel System Issues (45 complaints)
fuel_system critical
Steering Issues (30 complaints)
steering critical
Body/Trim Issues (30 complaints)
body critical
Transmission Issues (28 complaints)
transmission critical

Recalls (26)

23V854000Dec 15, 2023serious
Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.

22V955000Dec 23, 2022serious
Fuel System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML550, 2012-2015 ML350, AMG ML63, 2015 ML250, ML400, 2016 GLE450, GLE300, 2016-2018 GLE350, GLE550, 2016-2019 GLE400, 2017-2019 AMG GLE43, and 2016-2020 AMG GLE63 vehicles. Water might accumulate in the spare tire wheel well and damage the fuel pump control unit, which could cause an engine stall while driving.

22V365000May 20, 2022serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.

21V197000Mar 19, 2021serious
Structure

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2020 C300 Coupe, C43 Coupe AMG, C43 AMG, 2015-2020 C300, GLA250, 2016-2018 C350e, CLA45 Coupe AMG, 2015 C400, S65 AMG, 2015-2019 C63 AMG, 2016 C450, 2015-2016 GLA45 AMG, S600, 2016-2020 GLC300, 2017-2019 GLC43 AMG, GLE43 Coupe AMG, 2014-2019 CLA250 Coupe, 2014-2015 CLA45 AMG, 2018 GLC63 AMG, 2014-2017 S550, 2018-2020 S450, 2016-2019 GLE63 Coupe AMG, 2016 GLE450 Coupe, 2014-2020 S63 AMG, 2018-2019 S560, and 2019 GLC350e vehicles equipped with a panoramic sunroof. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair.

21V123000Feb 26, 2021serious
Tires

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE43 AMG, and GLE400 vehicles equipped with Continental tires. The affected tires were cured for too long during production.

Show 21 older recalls
21V072000Feb 12, 2021serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2019 C300, E300, 2018-2020 CLA250, 2020 CLS450, AMG E53, AMG GT53, GLE450, 2018 AMG E63, AMG GTA, 2017-2020 GLA250, GLC300, 2019 GLC350, AMG GLC43, 2017-2018 GLE350, 2019 AMG GLC 43, GLC350, GLE400, 2017 GLS450, S550, C300 Cabrio, and 2018-2019 S560 vehicles. On June 18, 2021, an additional 9 vehicles were added, including certain 2021 GLA250, GLC300, 2018 S450, E400, and 2017 CLA250 vehicles. The communication module might have been inadvertently deactivated during a service visit, which could have disabled the Emergency Call (eCall) function.

21V058000Feb 5, 2021serious
Communication

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 - 2021 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles. Please refer to the Part 573 report for specific vehicle model details. The software design of the communication module may fail to communicate the correct vehicle location for the emergency call system (eCall) in the event of a crash.

19V787000Nov 1, 2019serious
Communication

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

18V539000Aug 16, 2018serious
Service Brakes

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 Mercedes-Benz GLE350 4Matic, GLE350, GLS450 4Matic, GLS550 4matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, and GLS63 AMG 4Matic vehicles. The rear brake caliper pistons on these vehicles may not have been correctly coated, causing gas to become temporarily released into the rear brake hydraulic circuit, reducing braking performance.

18V512000Aug 3, 2018serious
Visibility

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2018 GLE350, GLE350 4Matic, and GLE43 AMG vehicles. During manufacturing, components of the panoramic sunroof may have been installed with a bonding primer that was incorrectly made, possibly affecting the long-term adhesion to the vehicle.

18V272000Apr 27, 2018serious
Suspension

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.

17V828000Dec 18, 2017serious
Equipment

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016-2017 Mercedes GLE 550e 4MATIC vehicles. The tire pressure label on the B-pillar lists incorrect seating capacity and front and rear tire dimension information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FVMSS) number 101, "Tire Selection and Rims."

17V816000Dec 18, 2017serious
Latches/Locks/Linkages

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE400 4Matic, GLE350 4Matic, GLE350, GLE550e 4Matic, GLE43 AMG 4Matic, GLE63 AMG 4Matic, GLS450, GLE63S 4Matic, GLS63 4Matic, S550e, S600, S63 AMG 4Matic, S65 AMG, S550, Mercedes-Maybach S600, Mercedes-Maybach S550 4Matic, GLE43 AMG 4Matic Coupe, GLE63S 4Matic Coupe, 2017-2018 GLS550 4Matic, S550 4Matic, 2018 S450, and S63 AMG 4Matic vehicles. The rear passenger door on the driver side may indicate that it is locked, when it may not be. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components."

17V655000Oct 17, 2017serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE300d 4Matic, GLE400 4Matic, GLE350 4Matic, GLE63 AMG, GLE63 AMG Coupe, GLE63S AMG and GLE63S AMG Coupe, and 2017 GLS450 4Matic, GLE550 4Matic, and GLE63 AMG 4Matic vehicles. These vehicles may have excess bulkhead insulation extending into the lower windshield area, possibly affecting the windshield bonding and the full protective function of the passenger's frontal air bag in the event of a crash.

17V506000Aug 14, 2017serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016-2017 AMG GLE43 Coupe, and 2017 AMG GLE43 vehicles. The engine control unit and transmission control unit software may have compatibility conflicts and cause the engine to shut-down while the driver brakes to a stop, or accelerates following an ECO start.

17V241000Apr 11, 2017serious
Steering

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2016 GLE300d 4Matic, E400 4Matic Coupe, GL63 AMG, GLE350, GLE350 4Matic, GLE350d 4Matic, GLE400 4Matic, GLE43 AMG Coupe 4Matic, GLE550e 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic and GLE63S AMG Coupe 4Matic vehicles, 2017 E300 4Matic and GLS63 AMG 4Matic vehicles, and 2016-2017 GL350 4Matic BlueTec, GL450 4Matic, and GL550 4Matic vehicles. The affected vehicles have an electric power steering connector that may be insufficiently sealed, allowing water to enter the control unit.

17V177000Mar 14, 2017serious
Electrical System

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 AMG GT-S, GLC300, CLA250 and GLE300d 4Matic vehicles, 2013 C250, E350 BlueTec and G63 AMG vehicles, 2008-2014 C300 vehicles, 2013-2014 C300 4Matic and ML350 4Matic vehicles, 2009 C350 vehicles, 2014 CLS550, E350 4Matic, E350 Coupe 4Matic, E350 Wagon 4Matic, GLK350 and SL550 vehicles, 2012 CLS550 4Matic vehicles, 2012-2016 E350 vehicles, 2016-2017 GL450 4Matic vehicles, 2012-2014 ML350 4Matic BlueTec vehicles, 2015 S550, S550 4Matic and C300 4Matic Sedan vehicles, 2015-2016 C300 Sedan vehicles, and 2017 SL63 AMG vehicles. Various control units on these vehicles may have been updated with incorrect software, potentially affecting the correct deployment of the air bags in the event of a crash.

17V079000Feb 8, 2017serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic and GLS 450 4Matic vehicles. The windshield bonding may be insufficient and, as a result, the windshield may separate from the vehicle in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection" and number 212, "Windshield Mounting."

17V081000Feb 8, 2017serious
Suspension

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2016 GLE350 4Matic, GLE350, GLE350 4Matic Bluetec, GL450 4Matic, and GLE450 Coupe 4Matic vehicles. In the affected vehicles, the bolt that connects the upper control arm and the axle stub may not have been properly tightened.

17V077000Feb 8, 2017serious
Latches/Locks/Linkages

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017 GLE 400 4Matic, GLE 350 4Matic, GLE 350, GLE 550E 4Matic, GLE 63 AMG, GLE 63S AMG, GLE 43 AMG 4Matic Coupe, GLE 63S AMG 4Matic Coupe, GLS 450 4Matic, GLS 550 4Matic, and GLS 63 AMG 4Matic vehicles. In certain types of crash events, the center console may unlatch, allowing the objects within to fly around the cabin. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."

16V903000Dec 15, 2016serious
Air Bags

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GL350 4Matic Bluetec, GL550 4Matic, GLE350 4Matic, GLE43 AMG Coupe, GLE450 4Matic, 2016 GLE300d 4Matic, GLE350, GLE350d 4Matic, GLE400 4Matic, GLE550e 4Matic, GLE63 AMG, GLE63 AMG 4Matic, GLE63S AMG 4Matic Coupe, and 2017 GLS63 AMG vehicles manufactured April 23, 2014, to May 10, 2016. The front passenger seat Occupant Classification System (OCS) calibration may be incorrect, and as a result, the system can incorrectly classify the occupant as a child seat, deactivating the front passenger air bag.

16V759000Oct 20, 2016serious
Exterior Lighting

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016-2017 GLE 300d 4MATIC, GLE 350, GLE 350 4MATIC, and GLE 400 4MATIC vehicles manufactured October 14, 2015, to November 23, 2015. The low beam headlights on the affected vehicles may not be properly adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

16V602000Aug 15, 2016serious
Seats

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2016 GLE Coupe 450 AMG 4Matic vehicles manufactured July 11, 2015, to July 25, 2015. The affected vehicles may be equipped with rear head restraints that may not stay locked in the upright position at very low temperatures.

16V442000Jun 16, 2016serious
Seat Belts

Mercedes-Benz USA, LLC (MBUSA) is recalling certain model year 2015 ML250, ML350, ML350 4Matic, ML400 4Matic, ML63 AMG, and 2016 GLE450 AMG 4Matic vehicles manufactured from April 27, 2015, through May 19, 2015. The affected vehicles may have had the right rear seatbelt anchor bolt incorrectly installed.

16V440000Jun 15, 2016serious
Electrical System

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic Coupe vehicles manufactured December 10, 2014, to June 6, 2016. An error within the engine control unit (ECU) software may allow the engine to shut-down while the vehicle is braking, possibly confusing the driver into thinking the shut-down was planned due to the ECO start/stop function.

15V709000Oct 27, 2015serious
Powertrain

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2016 GLE450 AMG 4Matic coupes and GLE63 AMG S 4Matic coupes manufactured December 10, 2014, to April 29, 2015. The affected vehicles may be equipped with rear drive shaft bolt fasteners that may loosen and result in the rear drive shaft separating from the transmission or the rear axle differential.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall Not Rated
Frontal Crash
โ€”
Side Crash
โ€”
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional

Alternatives in Midsize SUV

Frequently Asked Questions

What are the most common 2016-2019 Mercedes-Benz GLE-Class problems?

The 2016-2019 Mercedes-Benz GLE-Class has accumulated 266 NHTSA complaints. The most frequently reported problem areas are Electrical System, Fuel System, Steering. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.

Is the 2016-2019 Mercedes-Benz GLE-Class a good used car?

The 2016-2019 Mercedes-Benz GLE-Class can be a sound used car depending on trim, mileage, and maintenance history. With 266 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.

How many NHTSA complaints does the 2016-2019 Mercedes-Benz GLE-Class have?

The 2016-2019 Mercedes-Benz GLE-Class has 266 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.

What recalls affect the 2016-2019 Mercedes-Benz GLE-Class?

There are 26 NHTSA recalls affecting some 2016-2019 Mercedes-Benz GLE-Class vehicles. Recall status varies by VIN โ€” check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.

What should I check before buying a used Mercedes-Benz GLE-Class?

Before buying a used Mercedes-Benz GLE-Class, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Fuel System, Steering, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.

What are the NHTSA crash test ratings for the GLE-Class?

The 2019 Mercedes-Benz GLE-Class received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 4 stars (19.8% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 266 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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