GLE-Class (V167)
Data covers 12 NHTSA model names
Reliability Score
Complaints by Engine Code
M264
2.0L 4-cyl Turbo / 255 hpView details
Complaint Breakdown
M256
3.0L 6-cyl TurboView details
Complaint Breakdown
M254
2.0L 4-cyl Turbo / 248 hpView details
Complaint Breakdown
Show 4 additional engine variants with limited data
M256M
3.0L 6-cyl Turbo / 375 hpView details
Complaint Breakdown
M176
4.0L 8-cyl Turbo / 483 hpView details
Complaint Breakdown
M177
4.0L 8-cyl Turbo / 603 hpView details
Complaint Breakdown
Mercedes-Benz GLE-Class Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Plug-in Hybrid (PHEV)
Battery & propulsion complaint analysis for the 2020-2025 Mercedes-Benz GLE-Class
Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.
What kind of battery complaint?
Among the 6 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Sample complaint excerpts
Electric Propulsion
- [2024] My Mercedes Benz GLE450e Hybrid SUV has had a persistent but sporadic safety issue that suddenly causes the vehicle to go into "turtle mode" with a "performance extremely limited" warning when trying to accelerate quickly or sometimes when breaking quickly. In turtle mode, the car quickly loses acceleration, drops in speed and is then unable to accelerate properly. The sudden drop in speed and in
- [2024] "While driving on the highway, my new Mercedes GLE450e, it suddenly stalled, and a 'turtle' symbol appeared on the dashboard. This indicated that the vehicle had entered 'limp mode.' At that point, I lost acceleration and had minimal power, making it difficult to maneuver safely. The dealership claims they have fixed the issue, but I am reporting this as a safety concern in case it affects other v
- [2025] GLE 450e Plug In-Hybrid. Car went into ‘Turtle Mode’ on Saturday March 8th for no known reason. Turtle Light and Check Engine warning lights came on and there was a warning message “Significant Reduction in Power”. My understanding this is a vehicle initiated precaution when something triggers the vehicle to go into reduced power mode. This all happened after the car had been driven on the highway
High-Voltage Battery
- [2025] Coolant hose was rubbing on the drive shaft and at 4,931 miles the coolant hose failed and the vehicle lost all coolant from the system. Fortunately the hose failed after the car was driven into our garage and not on the open highway. We had just returned from a 1,000 mile trip to Nashville, TN from Winston-Salem, NC. This is a PHEV and the coolant also effects the temperature of the EV bat
- [2025] The contact owns a 2025 Mercedes-Benz GLE450E 4Matic. The contact stated that while driving at an undisclosed speed, the message "Fault Detected - Please Pull-Over", was displayed before the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The hybrid battery warning light w
Hybrid Drivetrain
- [2025] The contact owns a 2025 Mercedes-Benz GLE450E 4Matic. The contact stated that while driving at an undisclosed speed, the message "Fault Detected - Please Pull-Over", was displayed before the vehicle inadvertently lost motive power. The contact pulled over to the shoulder of the roadway, where the vehicle failed to restart. The blank warning light was illuminated. The hybrid battery warning light w
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Owner Complaints by System
Complaints owners filed with NHTSA about the Mercedes-Benz GLE-Class, counted across every engine. A complaint can name more than one system.
What to check on a used 2020-2025 Mercedes-Benz GLE-Class
On a used 2020-2025 Mercedes-Benz GLE-Class, the systems with the most NHTSA owner complaints are the engine (125), the electrical system (101) and the airbags and driver-assist systems (58). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 125 owner complaints on the 2020-2025 Mercedes-Benz GLE-Class about the engine, all engines combined.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 101 owner complaints on the 2020-2025 Mercedes-Benz GLE-Class about the electrical system.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 58 owner complaints on the 2020-2025 Mercedes-Benz GLE-Class about the airbags and driver-assist systems.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 40 owner complaints on the 2020-2025 Mercedes-Benz GLE-Class about the transmission and drivetrain, all engines combined.
- Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 36 owner complaints on the 2020-2025 Mercedes-Benz GLE-Class about the fuel system, all engines combined.
Recalls (2)
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2025-2026 GLE 350 4MATIC vehicles. The center rear seat belts may have been installed without the child seat protection function and fail to lock a child restraint properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection," and FMVSS number 209, "Seat Belt Assemblies."
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2024 GLE 350 4MATIC, 2025 GLE 450e 4MATIC, GLE 450 4MATIC Coupe, GLE 450 4MATIC, GLS 450 4MATIC, Maybach GLS 600 4MATIC, AMG GLE 53 4MATIC, AMG GLE 53 4MATIC Coupe, AMG GLE 63 S 4MATIC Coupe, and AMG GLS 63 4MATIC vehicles. The multi-purpose camera and the rearview mirror may be insufficiently attached to the windshield and may detach.
NHTSA Safety Ratings About NHTSA ratings
All Generations
Alternatives in Midsize SUV
Frequently Asked Questions
What are the most common 2020-2025 Mercedes-Benz GLE-Class complaints?
Owners have filed 396 complaints with NHTSA about the 2020-2025 Mercedes-Benz GLE-Class. The systems they name most often are the engine, the electrical system and the safety systems.
Is the 2020-2025 Mercedes-Benz GLE-Class a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 396 complaints with NHTSA about the 2020-2025 Mercedes-Benz GLE-Class. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2020-2025 Mercedes-Benz GLE-Class have?
NHTSA has 396 owner complaints on file for the 2020-2025 Mercedes-Benz GLE-Class as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2020-2025 Mercedes-Benz GLE-Class?
NHTSA lists 2 recalls covering some 2020-2025 Mercedes-Benz GLE-Class vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Mercedes-Benz GLE-Class?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the safety systems, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the GLE-Class?
The 2023 Mercedes-Benz GLE-Class received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (15.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 396 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.