Reliability
Infiniti

QX80 (Y62)

2011-2024 · Full-Size SUV · 1 engine
285 NHTSA Complaints
8 Recalls
1 Fire Reports
7 Crash Reports
Data covers 2 NHTSA model names
QX56QX80
View all 2 generations of the Infiniti QX80 → Inspection checklist

Reliability Score

9.2 / 10

Reliability score

Very few owner complaints against similar full-size SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 38 powertrain complaints. A typical full-size SUV fleet of this size and age would have drawn about 140.

Scores this high have held: three years on they had moved 0.1 points in the typical case.

Covers the 2011 to 2024 model years only (the generation ran 2011 to 2024).

Breakdown
Complaints overall38 complaints against about 140 for similar vehicles
9.2
Last three years12 complaints against about 57 for similar vehicles
9.3
Engine, transmission or drive unit failed or replaced3 complaints against about 36 for similar vehicles
9.8
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20119.6
  • 20148.7
  • 20159.0
  • 20169.2
  • 20179.4
  • 20189.5
  • 20199.4
  • 20209.4
  • 20219.2
  • 2022n/a
  • 2023n/a
  • 2024n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Infiniti QX80 Unidentified Engine

285 complaints 20.4 per year
1 fire report
View details

Complaint Breakdown

engine
105
fuel system
52
electrical
39
other
37
safety systems
34

Owner Complaints by System

Complaints owners filed with NHTSA about the Infiniti QX80, counted across every engine. A complaint can name more than one system.

Engine: 105 owner complaints
Fuel System: 52 owner complaints
Electrical System: 39 owner complaints
Safety Systems: 34 owner complaints
Suspension: 21 owner complaints

What to check on a used 2011-2024 Infiniti QX80

On a used 2011-2024 Infiniti QX80, the systems with the most NHTSA owner complaints are the engine (105), the fuel system (52) and the electrical system (39). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 105 owner complaints on the 2011-2024 Infiniti QX80 about the engine.
  2. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 52 owner complaints on the 2011-2024 Infiniti QX80 about the fuel system.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 39 owner complaints on the 2011-2024 Infiniti QX80 about the electrical system.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 34 owner complaints on the 2011-2024 Infiniti QX80 about the airbags and driver-assist systems.
  5. Drive over a speed bump and a rough patch at 15 to 20 mph with the radio off.Safety. NHTSA has 21 owner complaints on the 2011-2024 Infiniti QX80 about the suspension.
Open the full inspection checklist for the 2011-2024 Infiniti QX80

Recalls (8)

26V455000Jul 15, 2026serious
Equipment

Nissan North America, Inc. (Nissan) is recalling certain 2020-2026 Nissan Armada, 2011-2013 Infiniti QX56, and 2014-2027 QX80 vehicles equipped with 22" wheels. The Gross Axle Weight Rating (GAWR) listed on the certification label is incorrect, which can allow the vehicle to be overloaded. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

21V599000Aug 2, 2021serious
Back Over Prevention

Nissan North America, Inc. (Nissan) is recalling certain 2021 Infinity Q50, Q60, and QX80 vehicles. A software error may deactivate the audio/video control unit screen, preventing the rear-view image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

21V373000May 20, 2021serious
Fuel System

Nissan North America, Inc. (Nissan) is recalling certain 2020-2021 Nissan Armada and 2020-2021 INFINITI QX80 vehicles equipped with V8 engines. The impeller can swell and bind within the fuel pump module, causing it to fail.

20V188000Mar 30, 2020critical
Air Bags

Nissan North America, Inc. (Nissan) is recalling certain 2012-2017 NV Cargo and NV Passenger Van, 2013-2015 Titan and Armada and 2011-2012 Infiniti QX56 vehicles. Due to a manufacturing issue, the air bag inflator may not function properly or may rupture during deployment.

19V654000Sep 12, 2019serious
Back Over Prevention

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Show 3 older recalls
14V683000Nov 28, 2014serious
Fuel System

Nissan North America, Inc. (Nissan) is recalling certain model year 2012-2014 Nissan Juke, 2012-2013 Infiniti M56, QX56, and 2014-2015 Infiniti Q70 (V8 engine vehicles only), and QX80 vehicles. The fuel pressure sensors may not have been sufficiently tightened during production. As a result, the fuel pressure sensor may loosen with vehicle usage and cause a fuel leak.

14V668000Oct 24, 2014serious
Air Bags

Nissan North America, Inc. (Nissan) is recalling certain model year 2013 Infiniti QX56 vehicles manufactured September 1, 2012, to April 26, 2013, and 2014 Infiniti QX80 vehicles manufactured June 18, 2013, to February 11, 2014. In the affected vehicles, the driver's frontal air bag inflator may have been manufactured with an incorrect part.

14V129000Mar 19, 2014serious
Equipment

Nissan North America, Inc. (Nissan) is recalling certain model year 2014 Infiniti QX80 vehicles manufactured December 2, 2013, through January 27, 2014, and equipped with 20 inch wheels. In the affected vehicles, the Certification label incorrectly lists the Gross Axle Weight Rating (GAWR) as 4,497 lb instead of the correct 4,343 lb. As such, the vehicles do not comply with Part 567 "Certification Regulation."

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (21.9% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
3/5
Side Crash
5/5
Rollover
3/5 (23.7% risk)
ESC: Standard FCW: Standard LDW: Optional
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
3/5 (21.6% risk)
ESC: Standard FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
5/5
Rollover
3/5 (23.6% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2011-2024 Infiniti QX80 complaints?

Owners have filed 285 complaints with NHTSA about the 2011-2024 Infiniti QX80. The systems they name most often are the engine, the fuel system and the electrical system.

Is the 2011-2024 Infiniti QX80 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 285 complaints with NHTSA about the 2011-2024 Infiniti QX80. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2011-2024 Infiniti QX80 have?

NHTSA has 285 owner complaints on file for the 2011-2024 Infiniti QX80 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2011-2024 Infiniti QX80?

NHTSA lists 8 recalls covering some 2011-2024 Infiniti QX80 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Infiniti QX80?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the fuel system and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the QX80?

The 2024 Infiniti QX80 received an overall 4-star safety rating from NHTSA. Frontal crash: 3 stars. Side crash: 5 stars. Rollover: 3 stars (21.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 285 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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