2024 Jaguar I-Pace Reliability: 22 Complaints, 2 Recalls

22 NHTSA Complaints

2 Recalls

0 Fire Reports

0 Crash Reports

Reliability Score

Not rated

Owners filed 2 powertrain complaints. That is too few vehicles, or too few years on the road, to compare with similar vehicles.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Jaguar I-Pace Unidentified Engine

22 complaints 22.0 per year

View details

Complaint Breakdown

electrical

safety systems

transmission

brakes

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2024 Jaguar I-Pace

Pack Jaguar I-PACE 90 kWh pack

1 battery-related complaint 1.0 per year 1 battery-related recall

Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.

What kind of battery complaint?

Among the 1 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Battery & propulsion recalls (1)

23V369000 ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

Consequence: The high-voltage battery overheating increases the risk of a fire.

Sample complaint excerpts

High-Voltage Battery

[2024] SAFETY INCIDENTS 1. Highway Limp Mode Failure — May 2026 & June 2026 While driving on the highway in summer conditions with my infant in the vehicle, the car has entered limp mode twice without warning, reducing speed to a maximum of 2mph. This left us stranded in live traffic lanes, creating immediate and serious danger to my child's life. 2. Severe Range Loss in Winter Storm — December 2025 W

Electric Propulsion

[2024] SAFETY INCIDENTS 1. Highway Limp Mode Failure — May 2026 & June 2026 While driving on the highway in summer conditions with my infant in the vehicle, the car has entered limp mode twice without warning, reducing speed to a maximum of 2mph. This left us stranded in live traffic lanes, creating immediate and serious danger to my child's life. 2. Severe Range Loss in Winter Storm — December 2025 W

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Jaguar I-PACE 90 kWh pack

NMC (nickel-manganese-cobalt) · LG Energy Solution (Wrocław, Poland) · 432 pouch cells in 36 modules, under the floor between the axles

View full pack reference →

▼ You're looking at: I-PACE R-Dynamic HSE (2024-2024)

EPA range 217-246 mi ·MPGe combined 76-85

EPA figures span the trims and model years this entry covers.

About the pack

Capacity

84.7 kWh

usable · 90 total

Fast charge

100 kW

peak · about 40 min to 80%

Warranty floor

70%

capacity floor at 8 yr / 100k mi

Pack overview

ChemistryNMC (nickel-manganese-cobalt)

Cell supplierLG Energy Solution (Wrocław, Poland)

Cell formatPouch

Voltage (nominal)388 V

CoolingLiquid

Architecture432 pouch cells in 36 modules, under the floor between the axles

Warranty 8 yr / 100k mi

Capacity floor70%

Known issues

High

Jaguar is buying back most 2019 I-PACEs. NHTSA 24V-633 (August 2024) covers 2,760 cars after three fires in the U.S. on 2019 cars that already had the earlier software fix. The final remedy is repurchase, and until then owners are told to limit charging to 80%, park away from structures and charge outside.

NHTSA recall

High

NHTSA 24V-183 (March 2024) covers 269 early cars, mostly 2019 models, with battery packs made on or before May 31, 2018. Those packs are more prone to cell short circuits that can end in a fire above about 85% charge. Jaguar replaces the pack or buys the car back, and tells owners to charge to no more than 75%, park away from structures and charge outside until then.

NHTSA recall

High

NHTSA 26V-067 (February 2026) covers 2,278 I-PACEs from 2020 and 2021. Jaguar found the fire risk remained after its protective software on packs built through the 2021 model year. Dealers install software that limits the state of charge as an interim step, and owners are told to park away from structures and charge outside. Jaguar had not announced the permanent remedy in its latest filing.

NHTSA recall

High

NHTSA 23V-369 (May 2023) covers 6,422 I-PACEs from 2019 to 2024 after eight U.S. fire reports. Dealers update the battery control software to monitor the pack, which caps charging at 75% when it detects a risk, and replace modules or the pack where needed. It is still the only battery fire recall on 2022 to 2024 cars; later campaigns replaced it for 2019, 2020 and 2021.

NHTSA recall

Medium

Three smaller recalls fixed earlier repairs. 23V-709 (October 2023) and 24V-085 (February 2024) cover cars whose first software update was not loaded correctly or carried a diagnostic error on 2019 and 2020 models. 24V-927 (December 2024) covers 2019 cars whose interim charge-limit software was not applied properly.

NHTSA recall

Low

NHTSA 24V-086 (February 2024) covers two 2019-2020 cars whose module-to-module busbar fasteners may be loose, which can cause arcing. Dealers inspect and repair the fixings.

NHTSA recall

Low

Jaguar's owner handbook lists 84.7 kWh of usable energy at 388 volts for every model year from 2019 to 2024. Jaguar's releases call the pack 90 kWh.

Manufacturer

Low

The pack holds 432 pouch cells with nickel-manganese-cobalt chemistry. Jaguar quoted about 40 minutes from empty to 80 percent on a 100 kW DC charger at launch, and covers the battery for 8 years or 100,000 miles down to 70 percent state of health.

Manufacturer

Low

The 2019 car has a 7 kW on-board charger. Jaguar made an 11 kW unit standard on the 2022 model in the U.S.

Manufacturer

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Jaguar I-Pace, counted across every engine. A complaint can name more than one system.

Electrical System: 20 owner complaints

Recalls (2)

24V134000Feb 22, 2024serious

Exterior Lighting

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2021-2024 Jaguar I-Pace vehicles. In the event that one of the turn signals stops working, the turn signal flash rate frequency will not adjust to warn the driver that a turn signal is not working correctly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

23V369000May 25, 2023serious

Electrical System

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.

All Generations

20192019 20202020 20242024

Alternatives in Luxury Sedan

3 engines / 22 complaints

4 engines / 32 complaints

4 engines / 32 complaints

1 engine / 83 complaints

1 engine / 29 complaints

3 engines / 20 complaints

Frequently Asked Questions

What are the most common 2024-2024 Jaguar I-Pace complaints?

Owners have filed 22 complaints with NHTSA about the 2024-2024 Jaguar I-Pace. The systems they name most often are the electrical system, the safety systems and the transmission.

Is the 2024-2024 Jaguar I-Pace a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 22 complaints with NHTSA about the 2024-2024 Jaguar I-Pace. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2024-2024 Jaguar I-Pace have?

NHTSA has 22 owner complaints on file for the 2024-2024 Jaguar I-Pace as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2024-2024 Jaguar I-Pace?

NHTSA lists 2 recalls covering some 2024-2024 Jaguar I-Pace vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Jaguar I-Pace?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the I-Pace have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2024 Jaguar I-Pace. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 22 complaints analyzed. Data confidence: low. Last updated: 2026-10-12.