I-Pace (2019)
Reliability Score
Complaints by Engine Code
Jaguar I-Pace Unidentified Engine
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Complaint Breakdown
Battery & Propulsion Reliability
Battery Electric (BEV)
Battery & propulsion complaint analysis for the 2019 Jaguar I-Pace
That's roughly 9.0x the typical rate for BEVs in this dataset (median 5.7 per year). This generation has materially more battery & propulsion complaints than its peers. The comparison is not adjusted for sales volume.
What kind of battery complaint?
Among the 51 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Charge port, cable, mobile connector, or session failures.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Battery & propulsion recalls (7)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence: The high-voltage battery overheating increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Consequence: The high-voltage battery overheating increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence: Electrical arcing increases the risk of a fire.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Sample complaint excerpts
High-Voltage Battery
- [2019] I own a 2019 Jaguar I-PACE that is currently subject to a battery-related safety recall issued by the manufacturer. The defect involves the high-voltage battery system, which poses a potential fire risk and renders the vehicle unsafe to operate. Due to this recall, I have been advised that the vehicle is not safe to drive and should not be used. As a result, the vehicle is effectively unusable.
- [2019] The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected
- [2019] Jaguar Can’t fix the battery fault issue with this issue. They have taken well over a year and half and nothing has happened in regards To them replacing the battery or repurchasing my vehicle for a reasonable amount
Thermal Events
- [2019] In connection with Recall H514, my 2019 Jaguar I-Pace (SADHD2S16K1 F76172) had a battery fire risk that led Jaguar to issue a software update. Without prior notice, the update permanently disabled full battery function by capping the vehicle’s charge at 80%, significantly reducing range and usability. The update was irreversible and materially changed the safety and performance of the electric veh
- [2019] Jaguar is not being forthcoming or acting in good faith in the process of the final remedy for the NHTSA Recall Number24V-633. They contacted me and provided an offer which I do not believe reflects the true value of my vehicle. I would have kept this car on which I owe nothing for another 5 years or more. The car was $80K new kept in mint condition and has a 100,000 mile warranty on the battery.
- [2019] Dear NHTSA, I am filing this complaint regarding my Jaguar I-PACE, which is subject to the recall for battery fire risks. I have attempted to work with Jaguar regarding a vehicle repurchase, but they have failed to provide a clear timeline or next steps. On [XXX], at 11:13 AM, I spoke with Jaguar Customer Care, and they informed me that someone would contact me but did not provide a timeframe. T
Charging System
- [2019] The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V633000 (Electrical System). The contact stated that on several occasion while turned off and charging, the battery failed to charge above 50%. The contact stated that there was a "battery warning failure" message displayed. The vehicle was taken to a dealer where it was diagnosed and determined th
- [2019] Won't charge beyond 72% and is at risk of fire when parked.
- [2019] The contact owns a 2019 Jaguar I-Pace. The contact received notification of NHTSA Campaign Number: 24V927000 (ELECTRICAL SYSTEM). The vehicle was taken to a dealer where the interim repair was made. The contact stated that the vehicle failed to charge above 80% as intended. The manufacturer was contacted regarding a buyback, and the contact was informed that a representative from Jaguar Customer S
12V Auxiliary Battery
- [2019] The vehicle has experienced the Traction Battery Fault three times, which is the warning signal provided when there is a main battery fault situation. During the latest incident, the warning appeared and shortly afterward the vehicle emitted white smoke with an electrical odor and crackling from the front undercarriage. Emergency services were contacted through 911, and firefighters disconnected
- [2019] Vehicle: Jaguar I-PACE Model Year: 2019 VIN: [XXX] Mileage at incident: ~63,000 miles Dealers Involved: Jaguar Land Rover Ft. Myers (FL), Jaguar Land Rover Naples (FL) Incident Dates: June–September 2025 Complaint Summary: Between June–September 2025 my Jaguar I-PACE experienced warranty and service obstruction tied to the traction battery recall. Jaguar Land Rover Ft. Myers submitted a false war
- [2019] The contact owns a 2019 Jaguar I-Pace. The contact stated while driving at various speeds and depressing the brake pedal, the brake pedal felt significantly hard and the vehicle hesitated to respond, causing the braking distance to be extended. The message "Okay to Drive with Caution - Brake Pedal Feel Reduced" was displayed. The vehicle was taken to the dealer, where one of the 12-Volt battery wa
Electric Propulsion
- [2019] My vehicle experienced a persistent series of malfunctions over the course of its use, primarily related to the electric battery system. The most serious issue is a complete failure of the high-voltage battery, rendering the car entirely inoperable. The vehicle now displays a "Battery Fault" error message and cannot be started or driven. The manufacturer (Jaguar Land Rover) refuses to repair th
- [2019] My card displayed "Gearbox fault detected" on the instrument panel cluster. According to Jaguar Land Rover Technical Bulletin JLRTB0 2012 NAS3 released August 14, 2020, this could result in the car abruptly stopping when vehicle speed has reduced to 5 km/h (3 mph). The cause mentioned is "No retention to the front Electric Drive Unit (EDU) causing strain on the wiring going to the EDU parking l
- [2019] In connection with Recall H514, my 2019 Jaguar I-Pace (SADHD2S16K1 F76172) had a battery fire risk that led Jaguar to issue a software update. Without prior notice, the update permanently disabled full battery function by capping the vehicle’s charge at 80%, significantly reducing range and usability. The update was irreversible and materially changed the safety and performance of the electric veh
Hybrid Drivetrain
- [2019] The contact owns a 2019 Jaguar I-Pace. The contact stated that upon attempting to charge the vehicle, the contact observed that the vehicle would not hold a charge above 80%. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the hybrid battery finding that it did not have the capacity to exceed a charge above 80%. The vehicle was not repaired. Af
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Jaguar I-PACE 90 kWh pack
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Owner Complaints by System
Complaints owners filed with NHTSA about the Jaguar I-Pace, counted across every engine. A complaint can name more than one system.
What to check on a used 2019 Jaguar I-Pace
On a used 2019 Jaguar I-Pace, the systems with the most NHTSA owner complaints are the electrical system (122), the high-voltage battery (37) and the brakes (15). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 122 owner complaints on the 2019 Jaguar I-Pace about the electrical system.
- Read the traction battery’s state of health with a dealer tool or an EV-capable scan tool.Costly repair. NHTSA has 37 owner complaints on the 2019 Jaguar I-Pace about the high-voltage battery.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 15 owner complaints on the 2019 Jaguar I-Pace about the brakes.
- Shift between Drive, Reverse and Park several times, then make slow, tight turns in both directions.Costly repair. NHTSA has 14 owner complaints on the 2019 Jaguar I-Pace about the drivetrain, which NHTSA files under its power train category.
Recalls (8)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles that received an improper interim repair under recall number 24V-633. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Show 3 older recalls
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
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Frequently Asked Questions
What are the most common 2019-2019 Jaguar I-Pace complaints?
Owners have filed 148 complaints with NHTSA about the 2019-2019 Jaguar I-Pace. The systems they name most often are the electrical system, the fuel system and the brakes.
Is the 2019-2019 Jaguar I-Pace a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 148 complaints with NHTSA about the 2019-2019 Jaguar I-Pace. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2019-2019 Jaguar I-Pace have?
NHTSA has 148 owner complaints on file for the 2019-2019 Jaguar I-Pace as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2019-2019 Jaguar I-Pace?
NHTSA lists 8 recalls covering some 2019-2019 Jaguar I-Pace vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Jaguar I-Pace?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the fuel system and the brakes, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the I-Pace have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2019 Jaguar I-Pace. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 148 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.