I-Pace (2020)
Engine Reliability Ratings
Jaguar I-Pace Unidentified Engine
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Complaint Breakdown
Known Issues
Battery & Propulsion Reliability
Battery Electric (BEV)
Battery & propulsion complaint analysis for the 2020 Jaguar I-Pace
That's about 1.8x the typical rate for BEVs in this dataset (median 5.5 per year). Above peer average — but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.
What kind of battery complaint?
Among the 13 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Charge port, cable, mobile connector, or session failures.
Battery & propulsion recalls (6)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Consequence: The high-voltage battery overheating increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Consequence: The high-voltage battery overheating increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Consequence: Electrical arcing increases the risk of a fire.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Consequence: A high-voltage battery that overheats increases the risk of a fire.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Consequence: A high voltage battery that overheats increases the risk of a fire.
Sample complaint excerpts
High-Voltage Battery
- [2020] The contact owns a 2020 Jaguar I-Pace. The contact stated that one of the batteries overheated and damaged the other batteries. The contact received notification of NHTSA Campaign Number: 26V067000 (Electrical System). There was an abnormal burning odor coming from the vehicle. The traction control warning light was illuminated. The local dealer was contacted for the vehicle to be diagnosed. The c
- [2020] My Vehicle ( 2020 Jaguar I-Pace) was at an authorized Jaguar repair shop for a repeated 12 volt battery failure. While there I was informed by the shop on 12/31 that the vehicle experienced high - voltage battery smoke, a thermal event during charging. 1)What component or system failed or malfunctioned, and is it available for inspection upon request? The High Voltage Battery - The vehicle is av
- [2020] The contact owns a 2020 Jaguar I-Pace. The contact stated that while attempting to start the vehicle, the traction battery fault warning light illuminated. The contact stated that the parking brake light was blinking. In addition, the contact stated that two days prior to the failure, there was a burning odor inside the vehicle. The vehicle was towed to the dealer; however, the vehicle had not yet
12V Auxiliary Battery
- [2020] My Vehicle ( 2020 Jaguar I-Pace) was at an authorized Jaguar repair shop for a repeated 12 volt battery failure. While there I was informed by the shop on 12/31 that the vehicle experienced high - voltage battery smoke, a thermal event during charging. 1)What component or system failed or malfunctioned, and is it available for inspection upon request? The High Voltage Battery - The vehicle is av
Thermal Events
- [2020] My Vehicle ( 2020 Jaguar I-Pace) was at an authorized Jaguar repair shop for a repeated 12 volt battery failure. While there I was informed by the shop on 12/31 that the vehicle experienced high - voltage battery smoke, a thermal event during charging. 1)What component or system failed or malfunctioned, and is it available for inspection upon request? The High Voltage Battery - The vehicle is av
Charging System
- [2020] My Jaguar I pace has been at the dealership since September, when I received the original 441 update. After receiving the update it no longer charged and continued to have the battery fault notice. I have been told an additional update was coming and has recently been applied, however that update repaired only the fact that the vehicle is not charging, it did not repair the electrical fault. I h
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Vehicle-Level Issues
These issues affect the Jaguar I-Pace regardless of engine variant.
Recalls (8)
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2020-2021 Jaguar I-PACE vehicles. The high voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles previously repaired under recall number 23V-369. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 Jaguar I-PACE vehicles. The fasteners that secure the battery module to the busbars may not have been tightened securely, which can cause electrical arcing at the busbars.
Jaguar Land Rover North America, LLC. (Jaguar) is recalling certain 2019-2020 I-Pace vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2024 Jaguar I-PACE vehicles. The high-voltage battery may overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2023 I-PACE vehicles previously repaired under recall 23V-369. The previous repair may not have been completed correctly, and still allow the high-voltage battery to overheat.
Jaguar Land Rover North America, LLC (Jaguar) is recalling one 2020 I-Pace vehicle. The front passenger seat frame may be missing fasteners, resulting in a seat frame with insufficient strength.
Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2019-2020 I-PACE vehicles. If the electrical regenerative brake system fails, there will be an increased delay between when the driver brakes and when the vehicle decelerates. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
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Frequently Asked Questions
What are the most common 2020-2020 Jaguar I-Pace problems?
The 2020-2020 Jaguar I-Pace has accumulated 24 NHTSA complaints. The most frequently reported problem areas are Electrical System, Brakes, Safety Systems. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.
Which Jaguar I-Pace engine is most reliable?
The 2020-2020 Jaguar I-Pace was offered with 1 engine option. Based on NHTSA complaint data, the Jaguar I-Pace Unidentified Engine has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2020-2020 Jaguar I-Pace a good used car?
The 2020-2020 Jaguar I-Pace can be a sound used car depending on trim, mileage, and maintenance history. With 24 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2020-2020 Jaguar I-Pace have?
The 2020-2020 Jaguar I-Pace has 24 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2020-2020 Jaguar I-Pace?
There are 8 NHTSA recalls affecting some 2020-2020 Jaguar I-Pace vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Jaguar I-Pace?
Before buying a used Jaguar I-Pace, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Brakes, Safety Systems, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
Does the I-Pace have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2020 Jaguar I-Pace. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 24 complaints analyzed. Data confidence: low. Last updated: 2026-05-23.