Prius (XW60)
NHTSA Safety Ratings About NHTSA ratings
Engine Reliability Ratings
M20A-FXS
2.0L 4-cyl / 153 hpView details
Complaint Breakdown
Known Issues
M20A-FXS, 1VM+1WM
2.0L 4-cyl / 150 hpView details
Complaint Breakdown
Known Issues
M20A-FXS, 1VM
2.0L 4-cyl / 150 hpView details
Complaint Breakdown
Known Issues
Show 1 additional engine variant with limited data
Toyota Prius Unidentified Engine
View details
Complaint Breakdown
Known Issues
Battery & Propulsion Reliability
Hybrid (HEV)
Battery & propulsion complaint analysis for the 2023-2025 Toyota Prius
Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.
What kind of battery complaint?
Among the 7 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Sample complaint excerpts
12V Auxiliary Battery
- [2023] The 12 volt battery was low, apparently from opening and closing doors during a camping trip. After a few days of sitting unused, I attempted to drive the vehicle. I pushed the start button and the car indicated that it was "ready". When I went to shift the transmission into Drive, the transmission went into Neutral instead and stuck there. At the same time, "low battery" indicators began flashing
- [2023] There is an unexplained loss of 12V power from the 12V battery, and the car will not start. This was reported to the local Toyota dealership on 12/5/25. The car had to be jumped in order to drive it to the dealership/service department. They said the 12V battery was fully charged when they inspected it and there was no parasitic drain on the the battery. They inspected the battery again on 12/30/2
- [2024] Since Nov 23, 2024 I have had three occasions where the 12 volt battery for the ICE has depleted leaving me stranded. The only indication of the problem is the car will not start. In my last incident I had to charge the battery (disconnected from the car) but inadvertently closed the hatch. Since the car uses electronic locks the only way to open the hatch is to use the emergency release that is l
High-Voltage Battery
- [2023] There is an unexplained loss of 12V power from the 12V battery, and the car will not start. This was reported to the local Toyota dealership on 12/5/25. The car had to be jumped in order to drive it to the dealership/service department. They said the 12V battery was fully charged when they inspected it and there was no parasitic drain on the the battery. They inspected the battery again on 12/30/2
- [2024] Car with only 7000 miles on it. Took to dealer for low 12 volt battery warning and was told nothing was wrong a few months ago. Was stranded with vehicle in 95+ degree heat when 12volt battery went dead and Toyota Care said it would be 90 minutes before help could come. This is a SAFETY issue. I’m [XXX]. It’s not a good thing to be stranded in the heat. Many 2024 owners are having this problem. T
Electric Propulsion
- [2024] The way the accelerator pedal sensor is positioned allows for water infiltration from wet carpet / tracked in snow and water. The component is available for inspection upon request. Once sufficiently saturated the sensor fails, and ceases function DURING VEHICLE MOVEMENT. The problem is reproducible but has not been confirmed as a pattern of failure by the dealership. As far as my recollection, th
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Toyota Hybrid Gen5 Lithium-ion
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 10 yr / 150k mi.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Battery: Toyota PHEV Pack (Prime / Plug-in)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 10 yr / 150k mi to 70% capacity.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Vehicle-Level Issues
These issues affect the Toyota Prius regardless of engine variant.
Recalls (4)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius Prime, 2023-2026 Prius, and 2025-2026 Prius Plug-in Hybrid vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Prius and Prius Prime vehicles. Water may enter the rear door switch and cause a short circuit, allowing an unlocked rear door to open unexpectedly.
Alternatives in Compact Hatchback
Frequently Asked Questions
What are the most common 2023-2025 Toyota Prius problems?
The 2023-2025 Toyota Prius has accumulated 62 NHTSA complaints. The most frequently reported problem areas are Electrical System, Body/Trim, Safety Systems. As with any used vehicle, an inspection before buying and a vehicle history report are recommended.
Which Toyota Prius engine is most reliable?
The 2023-2025 Toyota Prius was offered with 4 engine options. Based on NHTSA complaint data, the 2.0L 4-cyl has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2023-2025 Toyota Prius a good used car?
The 2023-2025 Toyota Prius can be a sound used car depending on trim, mileage, and maintenance history. With 62 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2023-2025 Toyota Prius have?
The 2023-2025 Toyota Prius has 62 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2023-2025 Toyota Prius?
There are 4 NHTSA recalls affecting some 2023-2025 Toyota Prius vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Toyota Prius?
Before buying a used Toyota Prius, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Body/Trim, Safety Systems, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
What are the NHTSA crash test ratings for the Prius?
The 2025 Toyota Prius received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (10.2% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 62 complaints analyzed. Data confidence: moderate. Last updated: 2026-05-23.