RX (AL30)
Data covers 5 NHTSA model names
Reliability Score
Complaints by Engine Code
A25A-FXS, 5NM+4NM
2.5L 4-cyl / 187 hpView details
Complaint Breakdown
T24A-FTS
2.4L 4-cyl / 275 hpView details
Complaint Breakdown
T24A-FTS, 1ZM+1YM
2.4L 4-cyl / 271 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Lexus RX Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Hybrid (HEV)
Battery & propulsion complaint analysis for the 2023-2025 Lexus RX
That's near the typical rate for hybrids in this dataset (median 7.1 per year). Within the normal range for the category.
What kind of battery complaint?
Among the 20 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Sample complaint excerpts
12V Auxiliary Battery
- [2023] Car stopped running during turn. Then started creeping along ,then after a bit ,started working normally. Happened a few times after. Then later car wouldn’t start in garage, had to get jumpstart. Took to Lexus dealer and found out the 12 volt battery was shot.they replaced it. Very frightening experience. Could have had an accident.
- [2023] The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging procedure for the 12 volt battery is insufficient. Twice I have been stranded. The frequency and duration of the hybrid battery charging is not sufficient. A more powerful 12 volt AGM battery is needed. The dealer says I am not taking sufficiently long trips to charge the battery. L
- [2023] If we don't drive the car for 4 or 5 days, especially in cold weather, the car will sometimes not start due to a drained 12V battery. We've spoken to Lexus of Rockville, MD and Lexus roadside assistance, who are aware of the issue but say the 12V battery is "healthy." Online research shows this is a widespread known issue with Lexus RX350h and RX500h vehicles from 2023 onward: [XXX] [XXX] . A s
Electric Propulsion
- [2023] had transmission replaced 2 times and update to transmission. this is a brand new car purchased in 2023. first transmission replaced at 20,963 miles, 2nd replaced at 33,543 miles, 35,221 miles transmission update. It was cumulative 33 out of service. We feel this vehicle is unsafe to drive. Even after all the transmissions replaced om the is vehicle had 2 more incidents. One was loss of power in
- [2023] On July 21st, 2026 while stopped at a red light and upon turning green stepped on the accelerator to transition from stop to start, the vehicle suffered a sudden, catastrophic loss of motive power. The engine failed to respond to accelerator input, leaving the vehicle stranded in active traffic. This created an immediate rear-end collision hazard in a busy intersection. I was forced to coast the v
- [2023] Unintended acceleration. After complete stop at signal light behind another car electric motor was keep pushing car forward with feet on break and no feet on accelerator. Car was at complete stop and then after complete stop car started moving so press breaks more harder and car started moving up and down due to electric power pushing car forward and break system trying to stop car. Submitted dash
Hybrid Drivetrain
- [2023] The 2023 Lexus RX-350 has had complete 12 volt battery failure twice in the last year. The hybrid battery charging procedure for the 12 volt battery is insufficient. Twice I have been stranded. The frequency and duration of the hybrid battery charging is not sufficient. A more powerful 12 volt AGM battery is needed. The dealer says I am not taking sufficiently long trips to charge the battery. L
- [2023] If we don't drive the car for 4 or 5 days, especially in cold weather, the car will sometimes not start due to a drained 12V battery. We've spoken to Lexus of Rockville, MD and Lexus roadside assistance, who are aware of the issue but say the 12V battery is "healthy." Online research shows this is a widespread known issue with Lexus RX350h and RX500h vehicles from 2023 onward: [XXX] [XXX] . A s
- [2025] 1) Electrical malfunction with warning of locking malfunction transiently appearing 2) Locked inside the car and the manual door release would not work after the above. 3) Finally got out after using key fob and multiple attempts to use the door handle, closed the door, and the car locked and could not open it with either the key fob, Lexus application, nor with the emergency physical key (it wou
High-Voltage Battery
- [2024] The contact owns a 2024 Lexus RX 350H. The contact stated that while attempting to start the vehicle, several unknown warning lights illuminated. Additionally, the door latches locked independently, and the contact and wife were locked inside the vehicle for several hours. The contact eventually remembered to pull the mechanical door latch and exited the vehicle. The vehicle was towed to the deale
- [2024] The contact owned a 2024 Lexus RX 350H. The contact stated that while the vehicle was parked and running, it unexpectedly turned off with the electronic malfunction error message displayed. The vehicle could not able to be restarted, and the contact was unable exit the vehicle due to the failure of the power locks. Roadside Assistance assisted with removing the contact from the vehicle. The vehicl
- [2024] Mileage 3445, vehicle age 3.5 months. Car located in home garage with doors unlocked. Car Locked itself making entry impossible. All systems refused to open with “clicker” or mechanical key. Possibly battery issue. Four (4) different tow truck drivers over 4 days could not gain entry. Safety hazard as a child or disabled person could have been locked inside. Tow driver could not “pop” the d
Thermal Events
- [2024] The contact owns a 2024 Lexus RX Hybrid. The contact stated that after the husband parked the vehicle on the street while visiting the hospital, the husband later discovered that the vehicle had caught on fire and burned and the fire department was called to the scene and extinguished the flames. The origin of the fire was not yet determined. A fire report was not yet available. The vehicle was no
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Owner Complaints by System
Complaints owners filed with NHTSA about the Lexus RX, counted across every engine. A complaint can name more than one system.
What to check on a used 2023-2025 Lexus RX
On a used 2023-2025 Lexus RX, the systems with the most NHTSA owner complaints are the electrical system (37), the airbags and driver-assist systems (23) and the engine (21). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 37 owner complaints on the 2023-2025 Lexus RX about the electrical system.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 23 owner complaints on the 2023-2025 Lexus RX about the airbags and driver-assist systems.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 21 owner complaints on the 2023-2025 Lexus RX about the engine, all engines combined.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 19 owner complaints on the 2023-2025 Lexus RX about the transmission and drivetrain, all engines combined.
- Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 16 owner complaints on the 2023-2025 Lexus RX about the body and structure.
- Measure the 12-volt battery before the car is switched on.Costly repair. NHTSA has 12 owner complaints on the 2023-2025 Lexus RX (hybrid and electric versions only) about the 12-volt battery and its charging.
Recalls (7)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2025 Toyota Camry Hybrid, Lexus NX250, NX350, NX350 Hybrid, 2024-2025 Lexus RX350, RX350 Hybrid, and RX500 Hybrid vehicles. The second-row center seat belt webbing may be damaged. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Show 2 older recalls
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
NHTSA Safety Ratings About NHTSA ratings
Alternatives in Midsize SUV
Frequently Asked Questions
What are the most common 2023-2025 Lexus RX complaints?
Owners have filed 148 complaints with NHTSA about the 2023-2025 Lexus RX. The systems they name most often are the electrical system, the safety systems and the engine.
Is the 2023-2025 Lexus RX a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 148 complaints with NHTSA about the 2023-2025 Lexus RX. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2023-2025 Lexus RX have?
NHTSA has 148 owner complaints on file for the 2023-2025 Lexus RX as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2023-2025 Lexus RX?
NHTSA lists 7 recalls covering some 2023-2025 Lexus RX vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Lexus RX?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the engine, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the RX?
The 2025 Lexus RX received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (15.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 148 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.