Crown (1st)
Data covers 4 NHTSA model names
Reliability Score
Complaints by Engine Code
A25A-FXS, 3NM+4NM
2.5L 4-cyl / 184 hpView details
Complaint Breakdown
T24A-FTS, 1ZM+1YM
2.4L 4-cyl / 264 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Toyota Crown Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Hybrid (HEV)
Battery & propulsion complaint analysis for the 2023-2025 Toyota Crown
Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.
What kind of battery complaint?
Among the 6 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Charge port, cable, mobile connector, or session failures.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Sample complaint excerpts
Electric Propulsion
- [2023] I’ve noticed this a few months in from having new vehicle. Intermittent power Loss from a stop or merging into traffic from a stop. Very dangerous has happened in oncoming traffic. From a stopped position as you press on gas to go the vehicle like stutters or hiccups jerks like loss of power then proceeds to go. Happens daily. Taken to Visalia Toyota for check up and they state no error codes
- [2024] Our 2024 Toyota Crown Platinum has been experiencing random loss of power or torque when merging into traffic from a complete stop. The vehicle will be working fine; then, while attempting to accelerate from a complete stop, there is no torque or ability to accelerate up to posted speed. Not sure if it is an engine or transmission issue…but it represents a significant safety concern when it happ
- [2025] At approximately 6,700 miles, a rock/road debris passed through the large openings in the factory front grille of my 2025 Toyota Crown Signia XLE Hybrid and punctured the A/C condenser behind the grille. The A/C system lost refrigerant and stopped cooling. A Toyota dealer inspected the vehicle, confirmed the punctured condenser, and replaced it. Availability of the removed component for inspection
Charging System
- [2025] One of the USB-C charging ports caved into the dashboard only several months after purchasing the car, resulting an oddly hole on the dashboard and non functional charging port.
- [2025] A few weeks after purchasing this vehicle in Dallas, TX we drove to Florida. About 4 hours into the trip we stopped for lunch and noticed both of our cells phones had not charged and in fact had discharged quite a bit. Further testing shows none of the front or rear USB Type-C ports would charge any cell phone we plugged into them. I purchased a USB volt meter and verified that the car would on
Hybrid Drivetrain
- [2024] 2024 Crown Hybrid system keeps popping up on dash saying warm lamp came on twice: third time Warning lamp turned. Vehicle has been serviced twice at same dealer and then taken to another for same problem. The problem has not been resolved. Dealership indicates cannot duplicate problem. I have even shown the dealership from photo and not able to resolve.
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Owner Complaints by System
Complaints owners filed with NHTSA about the Toyota Crown, counted across every engine. A complaint can name more than one system.
What to check on a used 2023-2025 Toyota Crown
On a used 2023-2025 Toyota Crown, the systems with the most NHTSA owner complaints are the engine (16), the transmission and drivetrain (12) and the electrical system (11). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 16 owner complaints on the 2023-2025 Toyota Crown about the engine, all engines combined.
- Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 12 owner complaints on the 2023-2025 Toyota Crown about the transmission and drivetrain, all engines combined.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 11 owner complaints on the 2023-2025 Toyota Crown about the electrical system.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 8 owner complaints on the 2023-2025 Toyota Crown about the airbags and driver-assist systems.
- Open and close every door, the hood and the trunk or hatch. Check the latches, the seals and the gaps between panels.Minor. NHTSA has 7 owner complaints on the 2023-2025 Toyota Crown about the body and structure.
Recalls (5)
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Toyota Tundra, Tacoma Hybrid, Tacoma, RAV4 Hybrid, Land Cruiser Hybrid, Lexus GX550, 2024-2026 Tundra Hybrid, 2025 Sequoia Hybrid, Crown Signia, Grand Highlander, Lexus TX500 Hybrid, Lexus NX350 Hybrid, 2025-2026 Grand Highlander Hybrid, and Lexus TX350 vehicles. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Crown vehicles equipped with rearview and/or frontview cameras. Due to insufficient laser welding, the camera cases may separate, allowing water to leak into the cameras and short circuit. The rearview and front view camera images may not appear on the displays or display a distorted image.
NHTSA Safety Ratings About NHTSA ratings
Alternatives in Midsize Sedan
Frequently Asked Questions
What are the most common 2023-2025 Toyota Crown complaints?
Owners have filed 57 complaints with NHTSA about the 2023-2025 Toyota Crown. The systems they name most often are the engine, the transmission and the electrical system.
Is the 2023-2025 Toyota Crown a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 57 complaints with NHTSA about the 2023-2025 Toyota Crown. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2023-2025 Toyota Crown have?
NHTSA has 57 owner complaints on file for the 2023-2025 Toyota Crown as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2023-2025 Toyota Crown?
NHTSA lists 5 recalls covering some 2023-2025 Toyota Crown vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Toyota Crown?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the transmission and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the Crown?
The 2025 Toyota Crown received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (11.3% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 57 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.