XC60 (SPA)
Data covers 17 NHTSA model names
Reliability Score
Complaints by Engine Code
B4204T
2.0L 4-cyl / 247 hpView details
Complaint Breakdown
B4204T(MP)
2.0L 4-cyl Turbo / 250 hpView details
Complaint Breakdown
B4204TSH (HP)
2.0L 4-cyl / 312 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Volvo XC60 Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Mild Hybrid
Battery & propulsion complaint analysis for the 2018-2025 Volvo XC60
That's near the typical rate for mild hybrids in this dataset (median 3.0 per year). Within the normal range for the category.
What kind of battery complaint?
Among the 19 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Charge port, cable, mobile connector, or session failures.
Regen brake feel, one-pedal driving, B-mode complaints.
Battery & propulsion recalls (3)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence: A short circuit in a high-voltage battery increases the risk of a fire.
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Consequence: A detached SRS control unit can decrease the performance of occupant protection systems such as air bags, seat belts, and high voltage battery disconnect, increasing the risk of injury during a crash.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Consequence: The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.
Sample complaint excerpts
Hybrid Drivetrain
- [2023] Now on TWO occasions found car completely without power after sitting unused for 2 or 3 days. On both occasions car plugged into Level 2 charger overnight (this is a plug in hybrid model). Required jump start after having to use emergency key to get inside. After jumpstart, received numerous propulsion system errors as well as on first incident, errors saying SOS communication system disabled. De
- [2022] While driving on crowded I40 near Statesville NC, the engine started to stutter and moments later quit entirely. Fortunately we were able to move to the shoulder with only a few seconds to spare. This was very dangerous as we had to move through the right lane in front of speeding semi trucks. The only warning light received was that there was an engine problem, that the car would go into “safe” m
- [2022] This Volvo XC60 B8 has a serious deficiency with the 12v system and main Battery where it discharges below 10v when the vehicle sits idol for more than a week. Every 7-10 day interval the vehicle must be jump-started and driven for 30 min to recharge the 12v system. The vehicle reports itself in limp-mode until the 12v system charges above 11v then switches to normal drive mode for the remain
High-Voltage Battery
- [2023] System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits
- [2022] On [XXX], at 82,371 miles, my daughter's 2022 Volvo XC60 T8 Recharge was diagnosed with DTC BECM-P0BBD92 (Hybrid/High Voltage Battery Pack Voltage Variation) and a confirmed Cell Module F failure (Repair Order #[XXX], Bob Penkhus Motor Co Volvo Cars, Colorado Springs, CO). The dealer instructed her not to charge the vehicle pending repair. The replacement part (Cell Module F, Part #36003341) has b
- [2022] This Volvo XC60 B8 has a serious deficiency with the 12v system and main Battery where it discharges below 10v when the vehicle sits idol for more than a week. Every 7-10 day interval the vehicle must be jump-started and driven for 30 min to recharge the 12v system. The vehicle reports itself in limp-mode until the 12v system charges above 11v then switches to normal drive mode for the remain
Electric Propulsion
- [2023] The headlights malfunctioned two weeks after I purchased the vehicle. The center control panel electronics that controls heating and cooling, the phone, etc failed suddenly and without warning while I was on the highway. There have been multiple problems with this vehicle since I purchased it on September 19. It has been in the shop for about 15 days. A propulsion system warning appeared without
- [2024] The rear axle electric motor casing cracked with significant oil leaking requiring replacement, taking 15 hours of labor. Part numbers were 36003926-7 and 36009926-1. The mechanic at Hunter Volvo Cars in [XXX] relayed that he had just performed the same repair for the same problem the week before, in the same dealership. This raises my concern of a system problem rather than a one-off problem.
- [2022] I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaire
12V Auxiliary Battery
- [2023] System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits
- [2025] Car is 16 months old and a plug in hybrid. After replacement of the 12 volt battery, the on board charger, and the wiring harness due to complete system failure, I picked up the car from service. Within an hour of having the car back, the dashboard suddenly went blank while I was driving. There was no warning or notice. This presented a safety issue as I was using GPS and relying on directions at
- [2022] Car will not start because of eCALL and SOS system malfunctioning. Car will only start with key in cupholder (where secondary reader is located). Possible TCAM issue or 12v battery issue.
Charging System
- [2023] Now on TWO occasions found car completely without power after sitting unused for 2 or 3 days. On both occasions car plugged into Level 2 charger overnight (this is a plug in hybrid model). Required jump start after having to use emergency key to get inside. After jumpstart, received numerous propulsion system errors as well as on first incident, errors saying SOS communication system disabled. De
Regenerative Braking
- [2022] At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if "creeping" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Owner Complaints by System
Complaints owners filed with NHTSA about the Volvo XC60, counted across every engine. A complaint can name more than one system.
What to check on a used 2018-2025 Volvo XC60
On a used 2018-2025 Volvo XC60, the systems with the most NHTSA owner complaints are the electrical system (118), the airbags and driver-assist systems (95) and the brakes (45). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 118 owner complaints on the 2018-2025 Volvo XC60 about the electrical system.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 95 owner complaints on the 2018-2025 Volvo XC60 about the airbags and driver-assist systems.
- On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 45 owner complaints on the 2018-2025 Volvo XC60 about the brakes.
- Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 26 owner complaints on the 2018-2025 Volvo XC60 about the engine, all engines combined.
- Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 22 owner complaints on the 2018-2025 Volvo XC60 about the fuel system, all engines combined.
Recalls (19)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volvo Car USA, LLC (Volvo) is recalling certain 2026 XC60MHEV, 2018 and 2025 XC60 vehicles. The front seat bolts may have been improperly tightened, resulting in loose bolts.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.
Show 14 older recalls
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).
Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 XC40, XC 40 Recharge, V60CC, V90, V90CC, XC90, and 2021-2022 V60, XC60, S60 vehicles. The seat belt automatic locking retractors may deactivate early, which can prevent the child restraint system from securing properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.
Volvo Cars USA, LLC (Volvo Car) is recalling certain 2021 Volvo V60, V60 Cross Country, V90, V90 Cross Country, XC60, and XC90 vehicles. The Supplementary Restraint System (SRS) control unit may not have been properly attached to the car body and may detach during a crash.
Volvo Car of N.A., LLC (Volvo Cars) is recalling certain 2018-2020 XC60 vehicles. The nuts that secure the front wipers may not have been sufficiently tightened, possibly causing the wipers to not function properly.
Volvo Cars USA LLC (Volvo Cars) is recalling certain 2019-2020 S60, V60, V60 Cross Country, S90L, V90, V90 Cross Country, XC40, XC60, and XC90 vehicles. Due to a software/hardware incompatibility, the Automatic Emergency Brake (AEB) system may not detect obstacles and engage as intended.
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 XC60 and S90 vehicles. The driver and passenger front seat rail rear flange nuts may not have been installed during assembly.
Volvo Car USA LLC (Volvo) is recalling certain 2018-2019 Volvo XC60 vehicles. Under certain conditions and cold temperatures, the tailgate lifting arms may freeze which may cause the lifting arms to separate from the vehicle.
Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
Volvo Car USA LLC (Volvo) is recalling certain 2019 Volvo XC60 hybrid electric vehicles, equipped with certain AeroVironment electric vehicle TurboCord and TurboDock/TurboDX charging systems. Capacitors within these charging systems may fail, possibly resulting in a shock hazard or a fire.
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Frequently Asked Questions
What are the most common 2018-2025 Volvo XC60 complaints?
Owners have filed 316 complaints with NHTSA about the 2018-2025 Volvo XC60. The systems they name most often are the electrical system, the safety systems and the brakes.
Is the 2018-2025 Volvo XC60 a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 316 complaints with NHTSA about the 2018-2025 Volvo XC60. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2018-2025 Volvo XC60 have?
NHTSA has 316 owner complaints on file for the 2018-2025 Volvo XC60 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2018-2025 Volvo XC60?
NHTSA lists 19 recalls covering some 2018-2025 Volvo XC60 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Volvo XC60?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the brakes, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
What are the NHTSA crash test ratings for the XC60?
The 2025 Volvo XC60 received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (14.7% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 316 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.