XC60 (SPA)
NHTSA Safety Ratings About NHTSA ratings
Engine Reliability Ratings
B4204TSH(HP)
2.0L 4-cyl / 313 hpView details
Complaint Breakdown
Known Issues
B4204T (MP)
2.0L 4-cyl Turbo / 250 hpView details
Complaint Breakdown
Known Issues
BM1 (B5)
2.0L 4-cyl / 247 hpView details
Complaint Breakdown
Known Issues
B4204TSH (HP)
2.0L 4-cyl / 312 hpView details
Complaint Breakdown
Known Issues
B4204T(MP)
2.0L 4-cyl Turbo / 250 hpView details
Complaint Breakdown
Known Issues
B4204T
2.0L 4-cyl / 247 hpView details
Complaint Breakdown
Known Issues
Battery & Propulsion Reliability
Mild Hybrid
Battery & propulsion complaint analysis for the 2018-2025 Volvo XC60
That's about 2.5x the typical rate for mild hybrids in this dataset (median 4.5 per year). Above peer average — but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.
What kind of battery complaint?
Among the 65 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Regen brake feel, one-pedal driving, B-mode complaints.
Sample complaint excerpts
Electric Propulsion
- [2023] The headlights malfunctioned two weeks after I purchased the vehicle. The center control panel electronics that controls heating and cooling, the phone, etc failed suddenly and without warning while I was on the highway. There have been multiple problems with this vehicle since I purchased it on September 19. It has been in the shop for about 15 days. A propulsion system warning appeared without
- [2024] The rear axle electric motor casing cracked with significant oil leaking requiring replacement, taking 15 hours of labor. Part numbers were 36003926-7 and 36009926-1. The mechanic at Hunter Volvo Cars in [XXX] relayed that he had just performed the same repair for the same problem the week before, in the same dealership. This raises my concern of a system problem rather than a one-off problem.
- [2022] I have had 5 visits with problems with engine , braking sensors, and automatic braking incidents when no obstruction is noted. Propulsion System failure has occurred 3+ times and turtle mode has come on and limited my speed to 30 MPG. It has also started bouncing and shaking while in reverse. I am extremely concerned about the safety threats and lack of consistency when taking it to be repaire
12V Auxiliary Battery
- [2023] System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits
- [2025] Car is 16 months old and a plug in hybrid. After replacement of the 12 volt battery, the on board charger, and the wiring harness due to complete system failure, I picked up the car from service. Within an hour of having the car back, the dashboard suddenly went blank while I was driving. There was no warning or notice. This presented a safety issue as I was using GPS and relying on directions at
- [2022] Car will not start because of eCALL and SOS system malfunctioning. Car will only start with key in cupholder (where secondary reader is located). Possible TCAM issue or 12v battery issue.
Hybrid Drivetrain
- [2023] Now on TWO occasions found car completely without power after sitting unused for 2 or 3 days. On both occasions car plugged into Level 2 charger overnight (this is a plug in hybrid model). Required jump start after having to use emergency key to get inside. After jumpstart, received numerous propulsion system errors as well as on first incident, errors saying SOS communication system disabled. De
- [2022] While driving on crowded I40 near Statesville NC, the engine started to stutter and moments later quit entirely. Fortunately we were able to move to the shoulder with only a few seconds to spare. This was very dangerous as we had to move through the right lane in front of speeding semi trucks. The only warning light received was that there was an engine problem, that the car would go into “safe” m
- [2022] This Volvo XC60 B8 has a serious deficiency with the 12v system and main Battery where it discharges below 10v when the vehicle sits idol for more than a week. Every 7-10 day interval the vehicle must be jump-started and driven for 30 min to recharge the 12v system. The vehicle reports itself in limp-mode until the 12v system charges above 11v then switches to normal drive mode for the remain
High-Voltage Battery
- [2023] System/Component Malfunction: Systemic failure of the onboard computer (Infotainment/Connectivity Module) and Advanced Driver Assistance Systems (ADAS), specifically the Collision Avoidance/Auto-Braking system, Rear-view Camera (FMVSS 111 non-compliance), and the 12V Battery management system. All components remain in the vehicle and are available for inspection. Safety Risk: The vehicle exhibits
- [2022] This Volvo XC60 B8 has a serious deficiency with the 12v system and main Battery where it discharges below 10v when the vehicle sits idol for more than a week. Every 7-10 day interval the vehicle must be jump-started and driven for 30 min to recharge the 12v system. The vehicle reports itself in limp-mode until the 12v system charges above 11v then switches to normal drive mode for the remain
- [2022] Continuous problems associated with the computer of the car that are affecting its ability to drive safely. While in reverse and in motion, the car's camera will often, an unpredictably, shut off. Additionally, the car's forward collision warning system will initiate when there are no cars in front of; rather, it sometimes engages when oncoming traffic going the opposite direction. Lastly, the car
Regenerative Braking
- [2022] At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if "creeping" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision
- [2022] At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if "creeping" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision
- [2022] At the end of a downhill cloverleaf coming coming on and off a highway, the car slowed to a crawl but would not stop. It was going slowly as if "creeping" like when in B mode but was not in B mode. The brakes would not stop it. I was able to shift gears from Drive to N to P but no response, car continued to creep forward until it gently bumped into the back of an 18 wheeler. There was no collision
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Vehicle-Level Issues
These issues affect the Volvo XC60 regardless of engine variant.
Recalls (1)
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020 S60, V60, S90I, XC60 and XC90 hybrid vehicles. The pushrod screw joint, connecting to the brake pedal to the hydraulic brake unit, may be loose.
All Generations
Alternatives in Compact SUV
Frequently Asked Questions
What are the most common 2018-2025 Volvo XC60 problems?
The 2018-2025 Volvo XC60 has accumulated 943 NHTSA complaints. The most frequently reported problem areas are Electrical System, Safety Systems, Brakes. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.
Which Volvo XC60 engine is most reliable?
The 2018-2025 Volvo XC60 was offered with 6 engine options. Based on NHTSA complaint data, the 2.0L 4-cyl has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2018-2025 Volvo XC60 a good used car?
The 2018-2025 Volvo XC60 can be a solid used car purchase depending on trim, mileage, and maintenance history. With 943 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2018-2025 Volvo XC60 have?
The 2018-2025 Volvo XC60 has 943 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2018-2025 Volvo XC60?
There is 1 NHTSA recall affecting some 2018-2025 Volvo XC60 vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Volvo XC60?
Before buying a used Volvo XC60, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Electrical System, Safety Systems, Brakes, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
What are the NHTSA crash test ratings for the XC60?
The 2025 Volvo XC60 received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (14.7% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 943 complaints analyzed. Data confidence: high. Last updated: 2026-04-07.