Reliability
Toyota

Venza (2nd)

2021-2025 · Midsize SUV · 1 engine
278 NHTSA Complaints
5 Recalls
0 Fire Reports
38 Crash Reports
Data covers 2 NHTSA model names
VENZAVENZA HYBRID
View all 2 generations of the Toyota Venza → Inspection checklist

Reliability Score

8.9 / 10

Reliability score

Fewer owner complaints than similar midsize SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 34 powertrain complaints. A typical midsize SUV fleet of this size and age would have drawn about 96.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Covers the 2021 to 2024 model years only (the generation ran 2021 to 2025).

Breakdown
Complaints overall34 complaints against about 96 for similar vehicles
8.9
Last three years22 complaints against about 77 for similar vehicles
9.1
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20218.9
  • 20228.7
  • 20239.4
  • 2024n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

A25A-FXS, 3NM+4NM

2.5L 4-cyl / 176 hp
274 complaints 68.5 per year Gasoline
View details

Complaint Breakdown

other
129
safety systems
35
electrical
30
exterior
30
brakes
21

Same engine used in

Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Toyota Venza Unidentified Engine

4 complaints 1.3 per year
View details

Complaint Breakdown

other
3
brakes
1
safety systems
1

Battery & Propulsion Reliability

Hybrid (HEV)

Battery & propulsion complaint analysis for the 2021-2025 Toyota Venza

9 battery-related complaints 3.0 per year 0 battery-related recalls

Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.

What kind of battery complaint?

Among the 9 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Hybrid Drivetrain 4 (44%)

Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.

Electric Propulsion 4 (44%)

Loss of power, drive unit, inverter, traction motor, DC-DC converter.

High-Voltage Battery 1 (11%)

Propulsion battery defects, capacity loss, BMS faults, replacement claims.

Sample complaint excerpts
Hybrid Drivetrain
  • [2021] The crash occurred at 2:50 PM on January 10, 2024 while pulling our 2021 Toyota Venza into a diagonal parking space on a slight upgrade. The vehicle surged over the curb, across the sidewalk and into a brick wall with gas pipelines attached to it. As this was happening, the driver yelled, “I don’t know what’s happening.” The car then rebounded onto the sidewalk and was turned off quickly because
  • [2021] On numerous equations, when I press on the gas pedal the car does not react from either the hybrid battery or from the engine. I will depress the pedal and the car pauses for a few seconds before it moves forward. This has happened multiple times at different mileages but until this report, I did not think much of it since it was not in a near collision situation. On two occasions as I am pulli
  • [2021] Fuel tank filling issue. Could not fill anywhere close Tank Capacity, dealer claims it has several gallons reserves. Driver does not know what Distance to Empty shows vs what is real, how much gas left in the tank. Supposed 560 Mile range, only showing 420 miles. Even after driving DTE 0 miles, user can hardly fill 11 Gallons. Do not know the reasons why, whether gas is in the tank but can't use,
Electric Propulsion
  • [2022] The left head light has failed. As a result, these are the functionality issues I am experiencing: 1. Loss of power to power mirrors. This causes issues because the mirrors do not retract, and have to be manually adjusted before each drive session. They have folded in while driving, causing hazardous driving conditions without use of the mirrors. 2. Windshield wiper fluid dispenser has lost functi
  • [2022] Three times now over the past 4 months, including an incident yesterday, when I try to accelerate from a stop, the car just rolls forward slowly as if in neutral, but there is zero acceleration power for about 5 seconds, and then it engages and accelerates like normal. There are no warning lights, no codes, no nothing at all, including acceleration power. The car acts as if everything is fine, but
  • [2022] No acceleration from stop, sudden loss of power. I was stopped, coming out of a parking lot, getting ready to do a right turn onto a main road. I let go of the brake pedal, and when I applied pressure to the gas pedal, there was no acceleration, like the engine was stalled. The car crept forward slightly, but could not accelerate at any measurable speed. After about 3-4 seconds, it finally starte
High-Voltage Battery
  • [2021] The contact owns a 2021 Toyota Venza. The contact stated while the vehicle was parked, the vehicle failed to open or start. The contact was able to jumpstart the vehicle with some assistance and the check engine warning light illuminated. The vehicle was taken to the dealer who diagnosed that there was an error in the firmware of the vehicle that caused the vehicle to constantly communicate the st

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Owner Complaints by System

Complaints owners filed with NHTSA about the Toyota Venza, counted across every engine. A complaint can name more than one system.

Safety Systems: 36 owner complaints
Electrical System: 30 owner complaints
Exterior: 30 owner complaints
Brakes: 22 owner complaints
Fuel System: 20 owner complaints

What to check on a used 2021-2025 Toyota Venza

On a used 2021-2025 Toyota Venza, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (36), the electrical system (30) and the exterior lighting (30). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 36 owner complaints on the 2021-2025 Toyota Venza about the airbags and driver-assist systems.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 30 owner complaints on the 2021-2025 Toyota Venza about the electrical system.
  3. Check every exterior light, the wipers, the washers, the mirrors and the glass.Safety. NHTSA has 30 owner complaints on the 2021-2025 Toyota Venza about the exterior lighting.
  4. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 22 owner complaints on the 2021-2025 Toyota Venza about the brakes.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 20 owner complaints on the 2021-2025 Toyota Venza about the fuel system.
Open the full inspection checklist for the 2021-2025 Toyota Venza

Recalls (5)

25V744000Oct 30, 2025serious
Back Over Prevention

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

25V595000Sep 11, 2025serious
Electrical System

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

24V548000Jul 23, 2024serious
Equipment

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

22V239000Apr 13, 2022serious
Electronic Stability Control (Esc)

Toyota Engineering & Manufacturing (Toyota) is recalling certain 2022 Lexus LX 600, Lexus NX 350h, Lexus NX 450h+, Toytoa RAV4 Hybrid, 2021-2022 Lexus LS 500h, Toyota Mirai, RAV4 PRIME, Sienna, Venza, and 2020-2022 Toyota Highlander Hybrid vehicles. The Skid Control ECU software may not turn on the Vehicle Stability Control (VSC) system when the vehicle is restarted after the driver has disabled the VSC system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

22V033000Jan 26, 2022serious
Exterior Lighting

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021 Venza Hybrid vehicles. Water may enter the rear turn signal LED lights, allowing condensation to form on the circuit board, and causing a short circuit. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
4/5
Side Crash
5/5
Rollover
4/5 (15.5% risk)
ESC: Standard FCW: Standard LDW: Standard

Alternatives in Midsize SUV

Frequently Asked Questions

What are the most common 2021-2025 Toyota Venza complaints?

Owners have filed 278 complaints with NHTSA about the 2021-2025 Toyota Venza. The systems they name most often are the safety systems, the electrical system and the exterior.

Is the 2021-2025 Toyota Venza a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 278 complaints with NHTSA about the 2021-2025 Toyota Venza. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2021-2025 Toyota Venza have?

NHTSA has 278 owner complaints on file for the 2021-2025 Toyota Venza as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2021-2025 Toyota Venza?

NHTSA lists 5 recalls covering some 2021-2025 Toyota Venza vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Toyota Venza?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the electrical system and the exterior, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Venza?

The 2024 Toyota Venza received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 4 stars (15.5% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 278 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

© 2026 The Weekly Driver