Reliability
Tesla

Model X (2021)

2021 · Full-Size SUV · 1 engine
41 NHTSA Complaints
24 Recalls
0 Fire Reports
3 Crash Reports
Data covers 3 NHTSA model names
MODEL X 5-SEATMODEL X 6-SEATMODEL X 7-SEAT
View all 3 generations of the Tesla Model X → Inspection checklist

Reliability Score

7.3 / 10

Reliability score

About as many owner complaints as similar electric vehicles

A score of 7.0 means as many complaints as similar vehicles. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models.

Owners filed 10 powertrain complaints. A typical electric vehicle fleet of this size and age would have drawn about 10. It makes up most of the full-size EV SUVs on record, so it is compared with electric vehicles as a whole.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall10 complaints against about 10 for similar vehicles
7.3
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is 7.0, as many complaints as similar vehicles. A line shows a number once similar vehicles would draw at least 5 of its complaints (20 for the last three years).

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

Every complaint of any kind (brakes, airbags, electrical and the rest) whose VIN names the engine, across all model years. The score above counts only engine, transmission and drivetrain complaints, so its figures for the same engine are smaller. Fire, injury and death figures count complaints that report one.

Tesla Model X Unidentified Engine

41 complaints 41.0 per year
View details

Complaint Breakdown

steering
13
safety systems
9
other
9
electrical
7
suspension
6

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2021 Tesla Model X

1 battery-related complaint 18 per 100,000 built 0 battery-related recalls

Too few battery-related complaints to set against other electric vehicles yet.

What kind of battery complaint?

What the 1 battery-related complaints describe. One complaint can name more than one of these, so the shares add up to more than 100%. They describe what owners complained about, not how often the vehicle fails.

12V Auxiliary Battery 1 (100%)

Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.

Sample complaint excerpts
12V Auxiliary Battery
  • [2021] 12v Battery is keep discharging in every two to three months. Tesla service can't find issues or not telling me what is the reason. I have got 5 replacements of 12v battery in last one year. So I think there is a issue in car or bug they are not able to fix it because of limitation. Please let me know how to handle this.

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. The rate divides those complaints by the electrified versions built, from the production counts makers report to NHTSA, and it is not adjusted for age. Death and injury figures count complaints that report one, not the number an owner typed in.

Battery: Tesla Model S / Model X pack (2021-2025 refresh)

Lithium-ion (cathode not published) · 410 volts and 256 Ah as declared to EPA for 2021-2024 (239 Ah for 2025); 537 kg
View full pack reference →
▼ You're looking at: Model X Long Range, refreshed car (certified September 2021) (2021-2021)
EPA range 300-371 mi ·MPGe combined 86-105 ·AC charger 11.5 kW
EPA figures span the trims and model years this entry covers.
About the pack
Capacity
105 kWh
as published
Fast charge
250 kW
peak
Warranty floor
70%
capacity floor at 8 yr / 150k mi

Pack overview

ChemistryLithium-ion (cathode not published)
Cell supplierNot published
Cell formatNot published
Voltage (nominal)410 V
CoolingLiquid
Architecture410 volts and 256 Ah as declared to EPA for 2021-2024 (239 Ah for 2025); 537 kg
Warranty 8 yr / 150k mi
Capacity floor70%

Known issues

Low
Tesla publishes no capacity for the refreshed Model S and Model X. Its EPA filings declare 410 volts and 256 amp-hours, and in full-discharge tests the cars delivered between 97.5 and 100 kWh. The declaration for 2025 drops to 239 amp-hours with the same test cars carried over.
Low
Tesla lists the same 537 kg battery at 410 volts for the Model S Long Range, Model S Plaid and Model X Long Range in its California certification data.
Low
Tesla's warranty covers the battery for 8 years or 150,000 miles with at least 70% capacity retention.
Low
Tesla listed a 250 kW peak Supercharging rate for both the Long Range and the Plaid when the refreshed Model S launched, and said a new module and pack thermal design allowed faster charging.

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 150k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Tesla Model X, counted across every engine. A complaint can name more than one system.

Steering: 13 owner complaints
Safety Systems: 9 owner complaints
Electrical System: 7 owner complaints

Recalls (24)

26V283000May 4, 2026serious
Back Over Prevention

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

25V172000Mar 19, 2025serious
Air Bags

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

24V967000Dec 23, 2024serious
Air Bags

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

24V554000Jul 24, 2024serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

24V376000May 28, 2024serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Show 19 older recalls
24V153000Feb 27, 2024serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

24V051000Jan 30, 2024serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

23V838000Dec 12, 2023serious
Electrical System

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

23V743000Nov 3, 2023serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

23V679000Oct 11, 2023serious
Service Brakes

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The vehicle controller may fail to detect low brake fluid and will not display a warning light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

23V488000Jul 14, 2023serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and Model X vehicles. The front-row seat belts may not be connected properly to the pretensioner anchors, which can cause the seat belts to detach.

23V085000Feb 15, 2023serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

22V843000Nov 15, 2022serious
Air Bags

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model X vehicles. The restraint control module (RCM) calibration may cause the front passenger air bag to deploy incorrectly during certain low speed crashes. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

22V818000Nov 1, 2022serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

22V702000Sep 19, 2022serious
Visibility

Tesla, Inc. (Tesla) is recalling certain 2017-2022 Model 3, 2020-2022 Model Y, and 2021-2022 Model S and Model X vehicles. The window automatic reversal system may not react correctly after detecting an obstruction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window Systems."

22V296000May 3, 2022serious
Equipment

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S, Model X, and 2022 Model 3 and Model Y vehicles operating certain firmware releases. The infotainment central processing unit (CPU) may overheat during the preparation or process of fast-charging, causing the CPU to lag or restart.

22V235000Apr 12, 2022serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V233000Apr 8, 2022serious
Air Bags

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model X vehicles. The left or right front-row side curtain air bags may not deploy as intended when the windows are lowered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

22V063000Feb 4, 2022serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

22V050000Feb 2, 2022serious
Electrical System

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model 3, Model S, Model X, and 2020-2022 Model Y vehicles. A software error may cause a valve in the heat pump to open unintentionally and trap the refrigerant inside the evaporator, resulting in decreased defrosting performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

22V045000Feb 1, 2022serious
Seat Belts

Tesla, Inc. (Tesla) is recalling certain 2021-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The audible chime may not activate when the vehicle starts and the driver has not buckled their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

22V037000Jan 27, 2022serious
Steering

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

21V868000Nov 9, 2021serious
Air Bags

Tesla, Inc. (Tesla) is recalling certain 2021 Model X and Model S vehicles. The driver's air bag cushion may tear during deployment.

21V846000Oct 29, 2021serious
Forward Collision Avoidance

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.3% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
5/5
ESC: Standard FCW: No LDW: No
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
5/5 (9.3% risk)
ESC: Standard FCW: Standard LDW: Standard

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Frequently Asked Questions

What are the most common 2021-2021 Tesla Model X complaints?

Owners have filed 41 complaints with NHTSA about the 2021-2021 Tesla Model X. The systems they name most often are the steering, the safety systems and the electrical system.

Is the 2021-2021 Tesla Model X a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 41 complaints with NHTSA about the 2021-2021 Tesla Model X. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2021-2021 Tesla Model X have?

NHTSA has 41 owner complaints on file for the 2021-2021 Tesla Model X as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2021-2021 Tesla Model X?

NHTSA lists 24 recalls covering some 2021-2021 Tesla Model X vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Tesla Model X?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the steering, the safety systems and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Model X?

The 2021 Tesla Model X received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 5 stars (9.3% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 41 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-18.

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