Reliability
Infiniti

QX80 (JA60)

2004-2010 · Full-Size SUV · 2 engines
370 NHTSA Complaints
7 Recalls
1 Fire Reports
14 Crash Reports
View all 2 generations of the Infiniti QX80 → Inspection checklist

Reliability Score

6.6 / 10

Reliability score

About as many owner complaints as similar full-size SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 89 powertrain complaints. A typical full-size SUV fleet of this size and age would have drawn about 75.

Scores this low have often eased: the three years after looked about 0.8 points better in the typical case.

Breakdown
Complaints overall89 complaints against about 75 for similar vehicles
6.6
Last three years
n/aNot enough data
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20046.2
  • 20055.1
  • 20066.6
  • 20078.3
  • 20087.1
  • 2009n/a
  • 20108.8

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall10V517
Engine And Engine Cooling · 35,736 vehicles (51% of those built)

Complaints by Engine Code

Infiniti QX80 Unidentified Engine

296 complaints 42.3 per year
1 fire report
View details

Complaint Breakdown

brakes
145
electrical
42
fuel system
39
safety systems
24
suspension
24

VK56DE

5.6L 8-cyl
74 complaints 18.5 per year Gasoline
View details

Complaint Breakdown

brakes
47
electrical
10
fuel system
10
engine
6
safety systems
5

Owner Complaints by System

Complaints owners filed with NHTSA about the Infiniti QX80, counted across every engine. A complaint can name more than one system.

Brakes: 192 owner complaints
Electrical System: 52 owner complaints
Fuel System: 49 owner complaints
Safety Systems: 29 owner complaints
Suspension: 26 owner complaints

What to check on a used 2004-2010 Infiniti QX80

On a used 2004-2010 Infiniti QX80, the systems with the most NHTSA owner complaints are the brakes (192), the electrical system (52) and the fuel system (49). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 192 owner complaints on the 2004-2010 Infiniti QX80 about the brakes.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 52 owner complaints on the 2004-2010 Infiniti QX80 about the electrical system.
  3. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 49 owner complaints on the 2004-2010 Infiniti QX80 about the fuel system.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 29 owner complaints on the 2004-2010 Infiniti QX80 about the airbags and driver-assist systems.
  5. Drive over a speed bump and a rough patch at 15 to 20 mph with the radio off.Safety. NHTSA has 26 owner complaints on the 2004-2010 Infiniti QX80 about the suspension.
Open the full inspection checklist for the 2004-2010 Infiniti QX80

Recalls (7)

10V517000Oct 28, 2010serious
Engine & Cooling

NISSAN IS RECALLING CERTAIN MODEL YEAR 2004-2006 ARMADA, TITAN, INFINITI QX56 AND MODEL YEAR 2005-2006 FRONTIER, PATHFINDER AND XTERRA VEHICLES. THE INTELLIGENT POWER DISTRIBUTION MODULE (IPDM) ASSEMBLY CONTAINS AN ENGINE CONTROL MODULE (ECM) RELAY THAT HAS A DIODE FOR ELECTRICAL CURRENT NOISE REDUCTION. THE ECM RELAY MAY ALLOW SILICON VAPOR TO FORM AND, OVER TIME, THE SILICON EVAPORATES FROM THE DIODE MOLDING WHICH CAUSES SILICON OXIDE TO DEVELOP ON THE ECM RELAY CONTACT DUE TO ARCING.

10V349000Jul 22, 2010serious
Air Bags

NISSAN IS RECALLING MODEL YEAR 2008 NISSAN ARMADA AND INFINITI QX56 VEHICLES MANUFACTURED FROM FEBRUARY 7, 2007 THROUGH FEBRUARY 14, 2007. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 201, "PROTECTION IN INTERIOR IMPACT." AN OUT-OF-SPECIFICATION A-PILLAR FINISHER MIGHT IMPEDE THE CORRECT INFLATION OF THE SIDE CURTAIN AIR BAG NEAR THE UPPER PORTION OF THE B-PILLAR.

10E019000May 20, 2010serious
Suspension

NISSAN IS RECALLING CERTAIN FRONT AND REAR LOWER LINKS, P/NOS. 54501ZQ00A, 54500ZQ00A, 551A1ZQ00A, 551A0ZQ00A , 54501EA00A, 54500EA00A, 551A1EA500, 551A0EA500, 54501ZR00A, AND 54500ZR00A, SOLD BETWEEN NOVEMBER 25, 2009 AND MAY 14, 2010 AS REPLACEMENT PARTS FOR MODEL YEAR 2004 THROUGH 2010 TITAN, ARMADA, AND QX56, AND MODEL YEARS 2005 THROUGH 2010 FRONTIER, XTERRA, AND PATHFINDER VEHICLES. THE LOWER CONTROL LINK ASSEMBLY HAS TWO CYLINDRICAL COLLARS FORMING THE INBOARD ATTACHMENT POINTS TO THE CHASSIS. DUE TO AN IMPROPER WELDING PROCESS SOME COLLARS MAY CONTAIN WELDS THAT DO NOT MEET STRENGTH SPECIFICATIONS.

10V208000May 14, 2010serious
Suspension

NISSAN IS RECALLING CERTAIN MODEL YEAR 2010 TITAN, ARMADA, QX56, FRONTIER, XTERRA, AND PATHFINDER VEHICLES MANUFACTURED FROM NOVEMBER 19, 2009 THROUGH MARCH 3, 2010. THE LOWER CONTROL LINK ASSEMBLY HAS TWO CYLINDRICAL COLLARS FORMING THE INBOARD ATTACHMENT POINTS TO THE CHASSIS. DUE TO AN IMPROPER WELDING PROCESS SOME COLLARS MAY CONTAIN WELDS THAT DO NOT MEET STRENGTH SPECIFICATIONS.

10V074000Mar 3, 2010serious
Fuel System, Other

NISSAN IS RECALLING CERTAIN MODEL YEAR 2005-2009 TITAN, ARMADA, AND INFINITI QX56 VEHICLES. THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY.

Show 2 older recalls
10V072000Mar 2, 2010serious
Service Brakes

NISSAN IS RECALLING CERTAIN MODEL YEAR 2008-2010 TITAN, ARMADA, AND INFINITI QX56, AND MODEL YEAR 2008-2009 NISSAN QUEST VEHICLES. THE BRAKE PEDAL PIVOT PIN END WAS NOT SPIN-FORMED TO SPECIFICATION DURING THE MANUFACTURING PROCESS OF THE BRAKE PEDAL ASSEMBLY. THE PIVOT PIN COULD SLIDE AND CAUSE THE BRAKE PEDAL TO PARTIALLY DISENGAGE FROM THE BRAKE PEDAL BRACKET.

08V284000Jun 27, 2008serious
Equipment

NISSAN IS RECALLING 180,664 MY 2005-2006 TITAN, ARMADA AND INFINITY QX56 VEHICLES MANUFACTURED AFTER MARCH 17, 2005, THAT ARE EQUIPPED WITH A VISTEON AIR CONDITIONING CONDENSER FAN MOTOR. THE FAN MOTOR MAY NOT BE PROPERLY SEALED ALLOWING EXCESSIVE WATER INTRUSION AND INADEQUATE DRAINAGE OF MOISTURE.

Alternatives in Full-Size SUV

Frequently Asked Questions

What are the most common 2004-2010 Infiniti QX80 complaints?

Owners have filed 370 complaints with NHTSA about the 2004-2010 Infiniti QX80. The systems they name most often are the brakes, the electrical system and the fuel system.

Is the 2004-2010 Infiniti QX80 a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 370 complaints with NHTSA about the 2004-2010 Infiniti QX80. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2004-2010 Infiniti QX80 have?

NHTSA has 370 owner complaints on file for the 2004-2010 Infiniti QX80 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2004-2010 Infiniti QX80?

NHTSA lists 7 recalls covering some 2004-2010 Infiniti QX80 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Infiniti QX80?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the brakes, the electrical system and the fuel system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

Does the QX80 have NHTSA crash test ratings?

NHTSA has not published crash test ratings for the 2004-2010 Infiniti QX80. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.

Data from NHTSA federal complaints database. 370 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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