Reliability
Hyundai

Santa Cruz (1st)

2022-2025 · Compact Truck · 2 engines
318 NHTSA Complaints
8 Recalls
5 Fire Reports
11 Crash Reports
Inspection checklist

Reliability Score

5.6 / 10

Reliability score

More owner complaints than similar compact trucks

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain. Early evidence: under five years on the road.

Owners filed 165 powertrain complaints. A typical compact truck fleet of this size and age would have drawn about 100.

Scores this low have often eased: the three years after looked about 1.5 points better in the typical case.

Most of the complaints came before 2023.

Breakdown
Complaints overall165 complaints against about 100 for similar vehicles
5.6
Last three years105 complaints against about 92 for similar vehicles
6.7
Engine, transmission or drive unit failed or replaced
n/aNot enough data
Oil consumption, fuel in the oil or overheating
n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20224.2
  • 20236.2
  • 2024n/a
  • 2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record · from NHTSA's files, not reviewed by hand

Recall22V746
Power Train, Automatic Transmission · 10,733 vehicles (7% of those built) · maker's estimate: 100% have the defect

Complaints by Engine Code

T-GDI THETA III

2.5L 4-cyl Turbo / 281 hp
197 complaints 49.2 per year Gasoline
4 fire reports
View details

Complaint Breakdown

transmission
91
engine
41
safety systems
28
other
26
electrical
23

GDI THETA III

2.5L 4-cyl / 191 hp
119 complaints 29.8 per year Gasoline
1 fire report
View details

Complaint Breakdown

engine
37
transmission
34
fuel system
23
other
19
electrical
18
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Hyundai Santa Cruz Unidentified Engine

2 complaints 1.0 per year
View details

Complaint Breakdown

transmission
1
safety systems
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Hyundai Santa Cruz, counted across every engine. A complaint can name more than one system.

Transmission: 126 owner complaints
Engine: 78 owner complaints
Electrical System: 41 owner complaints
Safety Systems: 40 owner complaints
Fuel System: 34 owner complaints

What to check on a used 2022-2025 Hyundai Santa Cruz

On a used 2022-2025 Hyundai Santa Cruz, the systems with the most NHTSA owner complaints are the transmission and drivetrain (126), the engine (78) and the electrical system (41). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 126 owner complaints on the 2022-2025 Hyundai Santa Cruz about the transmission and drivetrain, all engines combined.
  2. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 78 owner complaints on the 2022-2025 Hyundai Santa Cruz about the engine, all engines combined.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 41 owner complaints on the 2022-2025 Hyundai Santa Cruz about the electrical system.
  4. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 40 owner complaints on the 2022-2025 Hyundai Santa Cruz about the airbags and driver-assist systems.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 34 owner complaints on the 2022-2025 Hyundai Santa Cruz about the fuel system, all engines combined.
Open the full inspection checklist for the 2022-2025 Hyundai Santa Cruz

Recalls (8)

26V316000May 19, 2026serious
Forward Collision Avoidance

Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Santa Cruz, Tucson, Tucson Hybrid, and Tucson Plug-In Hybrid Electric (PHEV) vehicles. Software in the front cameras may cause the forward collision avoidance system to activate prematurely and unexpectedly apply the brakes.

25V809000Nov 21, 2025serious
Air Bags

Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.

24V877000Nov 20, 2024serious
Electrical System

Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson and Santa Cruz vehicles. The console extension wiring assembly may be routed improperly, allowing the transmission to be shifted out of Park without applying the brake pedal.

24V412000Jun 5, 2024serious
Steering

Hyundai Motor America (Hyundai) is recalling certain 2024 Tucson and Santa Cruz vehicles. The circuit board in the motor-driven power steering assembly may short circuit, resulting in a loss of power steering assist.

23V181000Mar 17, 2023serious
Trailer Hitches

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Show 3 older recalls
23V038000Jan 31, 2023serious
Structure

Hyundai Motor America (Hyundai) is recalling certain 2022 Tucson and 2022-2023 Santa Cruz vehicles. The roof moldings may detach.

22V746000Oct 6, 2022serious
Powertrain

Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.

22V197000Mar 28, 2022serious
Engine & Cooling

Hyundai Motor America (Hyundai) is recalling certain 2022 Santa Fe and Santa Cruz vehicles. The oil supply pipe to the turbocharger may crack, which could result in an oil leak in the engine compartment.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard & Optional LDW: Standard

Alternatives in Compact Truck

Frequently Asked Questions

What are the most common 2022-2025 Hyundai Santa Cruz complaints?

Owners have filed 318 complaints with NHTSA about the 2022-2025 Hyundai Santa Cruz. The systems they name most often are the transmission, the engine and the electrical system.

Is the 2022-2025 Hyundai Santa Cruz a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 318 complaints with NHTSA about the 2022-2025 Hyundai Santa Cruz. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2022-2025 Hyundai Santa Cruz have?

NHTSA has 318 owner complaints on file for the 2022-2025 Hyundai Santa Cruz as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2022-2025 Hyundai Santa Cruz?

NHTSA lists 8 recalls covering some 2022-2025 Hyundai Santa Cruz vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Hyundai Santa Cruz?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the transmission, the engine and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Santa Cruz?

The 2025 Hyundai Santa Cruz received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (16.4% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard & Optional. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 318 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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