Sonata (DN8)
NHTSA Safety Ratings About NHTSA ratings
Engine Reliability Ratings
GDI, Nu PE
2.0LView details
Complaint Breakdown
Known Issues
GDI NU PE + HEV
2.0LView details
Complaint Breakdown
Known Issues
T-GDI THETA III
2.5L TurboView details
Complaint Breakdown
Known Issues
GDI THETA III
2.5LView details
Complaint Breakdown
Known Issues
T-GDI GAMMA II
1.6L TurboView details
Complaint Breakdown
Known Issues
1 additional engine variant with fewer than 10 complaints not shown.
Battery & Propulsion Reliability
Hybrid (HEV)
Battery & propulsion complaint analysis for the 2020-2024 Hyundai Sonata
That's near the typical rate for hybrids in this dataset (median 7.5 per year). Within the normal range for the category.
What kind of battery complaint?
Among the 55 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Hybrid system warnings, eCVT, motor-generator, hybrid transaxle.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Battery fires, smoke, thermal runaway. Includes any complaint with fire reported.
Sample complaint excerpts
12V Auxiliary Battery
- [2021] My 2021 Hyundai Sonata Limited Hybrid 12v battery has started to die randomly. My car is currently with the Hyundai dealer to confirm if this will be a warranty claim. Searching online, I have found other posts of people complaining about a similar issue with their 2021 Hyundai Sonata Hybrid.
- [2021] Car sits several days at a time. Door locked. 12 volt auxiliary battery goes dead within 60 minutes after driving 60 miles. Happened 6 times in last 6 weeks. Battery is lithium. Dealer looked at car Sept 8. They did cursory check and said my rodent deterrent caused issue. After driving 60 miles. Turned rodent deterrent off. Still have issue. Car resets the 12 volt battery nearly daily. Lithium ba
- [2022] Initially vehicle battery is drained after three days of sitting in driveway and not being used. Vehicle has been taken in to dealership in July 2025 and found the 12v integrated battery was faulty and was replaced after being on backorder for three weeks. After battery was replaced the vehicle battery is drained after five days of sitting in driveway and not being used. No lights are left on,
Hybrid Drivetrain
- [2020] Sudden failure of the electrical system with warning that the hybrid battery was in operable. I parked the car, turned it off, reset the 12 V battery, and the car restarted and operated normally. This problem with the 12 V battery needing reset has happened dozens of times while I was parked. This is the first time it has happened while I was driving the vehicle. A sudden disabling of the vehicl
- [2020] Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what'
- [2023] On 11/28/25 at approximately 6:30 pm, I was driving on a Highway 17 going about 60 mph when my car's engine completely shut down. a "Hybrid System Failure" warning flashed and my car was no longer drivable. The car was towed to the dealership. In mid October 2025, my car stopped running with the same "Hybrid System Failure" warning, but it happened in my driveway. The car was towed to the deal
High-Voltage Battery
- [2023] Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day
- [2020] On July 15th I was driving away from work and my car suddenly stopped accelerating. I was able to get it towed to a body shop I previously had it repaired at. They said the battery system was blowing a fuse when it would become undrivable. They took it to the local Hyundai dealership where they applied a new software update related to the battery management system. This did not solve the issue, it
- [2020] Car shutdown (stops) in the highway driving 3 times last couple of weeks. - It first shows Battery Warning Light first and car shutdown on highway driving, and slowly park the side. It restarts with jump (it is hybrid system and allows jump inside the car). - When visited Hyundai Kirkland WA dealership, they found that there was an error in the Hybrid system, (v12 battery), but didn't know what'
Electric Propulsion
- [2023] Battery Management System completely exhausting the 12V battery resulting in the car acting as if it has no power. When this happens, you can't unlock the door or open the trunk. On two separate occasions, I have encountered a complete loss of power in my Sonata Hybrid, preventing me from unlocking the trunk or doors upon returning from extended trips. The first incident occurred after a ten-day
- [2020] My car is a Hyundai sonata hybrid (non plug in) 2020. the issue I have is that when the car transitions from electric motor to the gas engine there can be a small delay resulting in the car not picking up and causing me to almost get hit in different scenarios. (I have not had this checked with a mechanic, Also there was no warning signs from the car indicating that there was a issue)
- [2021] What component or system failed or malfunctioned, and is it available for inspection upon request? RANDOM TOTAL ELECTRICAL FAILURE (DOORS WON'T UNLOCK, CAR UNRESPONSIVE) How was your safety or the safety of others put at risk? DIFFICULT TO GAIN MANUAL ENTRY TO CAR, PARTICULARLY IN DARK SITUATIONS Has the problem been reproduced or confirmed by a dealer or independent service center? NO, I HAVE TAK
Thermal Events
- [2022] My 2022 Hyundai sonata hybrid started blowing white smoke from the exhaust. Took it to the dealership and was advised the valve that controls antifreeze failed and leaking antifreeze in exhaust. This caused the engine to overheat and would cause the engine to blow up. My car has 83,000 and was told the manufacturer warranty only covered to 80,000 and extended warranty would not cover the part. Was
- [2020] I went to work at 5 in the morning, I turned the heater for the first time after last winter. I noticed that the heater was struggling to warm the cabin. After 10 minutes driven I got an overheating alert on the dashboard. I pulled over on the freeway shoulder and it started to notice a lot of steam coming from the exhaust and a really strong coolant smell. I waited for the engine to cool down and
- [2020] I noticed a strange smell almost like burning maple syrup in the garage for months. I thought it was just a different smell from Hybrid cars as I didn't have this used car very long. While driving at times the acceleration would stutter, again I thought this was just expected having never driven a hybrid car. Then on a trip a couple hours out of town someone stopped me on the road to tell me I was
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Vehicle-Level Issues
These issues affect the Hyundai Sonata regardless of engine variant.
Recalls (9)
Hyundai Motor America (Hyundai) is recalling certain 2020-2023 Sonata vehicles. A damaged check valve can allow air to enter the fuel tank, causing it to expand and contact hot exhaust components, melting the tank.
Hyundai Motor America (Hyundai) is recalling certain 2024 Hyundai Sonata vehicles. The software for the brake lights may cause the brake lights to flash and not illuminate properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata and Sonata Hybrid, and 2019 Genesis G70 vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Hyundai Motor Company (Hyundai) is recalling certain 2021-2022 Santa Fe, Sonata, Veloster N, 2022 Santa Cruz, Elantra N, and Kona N vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Hyundai Motor America (Hyundai) is recalling certain 2021-2022 Santa Fe and Sonata vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Hyundai Motor America (Hyundai) is recalling certain 2020 Sonata vehicles produced between October 22, 2019 and February 13, 2020. The tire pressure label inside the driver's door and the owner's manual state an incorrect tire size. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Hyundai Motor America (Hyundai) is recalling certain 2020 Nexo and Sonata vehicles. The Remote Smart Parking Assist (RSPA) software may fail to prevent vehicle movement upon detection of an RSPA system malfunction.
All Generations
Alternatives in Midsize Sedan
Frequently Asked Questions
What are the most common 2020-2024 Hyundai Sonata problems?
The 2020-2024 Hyundai Sonata has accumulated 562 NHTSA complaints. The most frequently reported problem areas are Fuel System, Engine, Electrical System. As with any used vehicle, a pre-purchase inspection and vehicle history report are recommended.
Which Hyundai Sonata engine is most reliable?
The 2020-2024 Hyundai Sonata was offered with 6 engine options. Based on NHTSA complaint data, the 1.6L ?-cyl has the lowest complaint density and is considered the most reliable choice for buyers.
Is the 2020-2024 Hyundai Sonata a good used car?
The 2020-2024 Hyundai Sonata can be a solid used car purchase depending on trim, mileage, and maintenance history. With 562 total NHTSA complaints on record, prospective buyers should review the known problem areas and check for open recalls before buying.
How many NHTSA complaints does the 2020-2024 Hyundai Sonata have?
The 2020-2024 Hyundai Sonata has 562 complaints filed with NHTSA as of our latest data pull. Complaint counts reflect owner-reported issues and do not necessarily indicate defects or safety risks on their own.
What recalls affect the 2020-2024 Hyundai Sonata?
There are 9 NHTSA recalls affecting some 2020-2024 Hyundai Sonata vehicles. Recall status varies by VIN — check the NHTSA recall database at recalls.nhtsa.dot.gov with your specific VIN to confirm which campaigns apply.
What should I check before buying a used Hyundai Sonata?
Before buying a used Hyundai Sonata, verify all open recalls are completed via the NHTSA VIN lookup tool. Pay particular attention to Fuel System, Engine, Electrical System, which are the most commonly reported problem areas. Request maintenance records, have an independent mechanic inspect the vehicle, and run a vehicle history report to check for prior accidents or title issues.
What are the NHTSA crash test ratings for the Sonata?
The 2024 Hyundai Sonata received an overall 5-star safety rating from NHTSA. Frontal crash: 4 stars. Side crash: 5 stars. Rollover: 5 stars (9.7% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.
Data from NHTSA federal complaints database. 562 complaints analyzed. Data confidence: high. Last updated: 2026-04-07.