General Motors, in a unique automotive industry maneuver, announced it will buy back Chevy Volts from customers who are unsatisfied, But the automaker insists its hybrid vehicles are safe if the battery is powered down according to proper safety procedures after a serious crash.
The offer is unusual since the National Highway Traffic Safety Administration (NHTSA) hasn't issued a recall after the recent fire and smoke that occurred in Chevy Volt battery testing and prompted NHTSA to open and investigation
General Motors had earlier offered a loaner car to owners concerned with the investigation — an offer that only 34 of the 6,142 Volt owners have accepted, according to Chevrolet.
Customers who want to participate in the buy-back program should contact their dealers.
Article Last Updated: December 2, 2011.
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A sports, travel and business journalist for more than 45 years, James has written the new car review column The Weekly Driver since 2004.
In addition to founding this site in 2004, James writes a Sunday automotive column for The San Jose Mercury and East Bay Times in Walnut Creek, Calif., and monthly auto review and wellness columns for Gulfshore Business, a magazine in Southwest Florida.
An author and contributor to many newspapers, magazines and online publications, co-hosted The Weekly Driver Podcast from 2017 to 2024.
