2023-2025 Subaru Solterra Reliability Score: 8.7 out of 10

43 NHTSA Complaints

4 Recalls

0 Fire Reports

6 Crash Reports

Reliability Score

8.7 / 10

Reliability score

Fewer owner complaints than similar compact EV SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the drive system, battery, charging or electrical system. Electric vehicles are scored against other electric vehicles only, so this score does not compare it with gas or hybrid models. Early evidence: under five years on the road.

Owners filed 14 powertrain complaints. A typical compact EV SUV fleet of this size and age would have drawn about 34.

Against every fuel type: owners filed 40 complaints of all kinds about this generation. A typical compact SUV fleet of this size and age, with gas, hybrid and electric models counted together, would have drawn about 22.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown

Complaints overall14 complaints against about 34 for similar vehicles

8.7

Last three years14 complaints against about 34 for similar vehicles

8.7

Engine, transmission or drive unit failed or replaced

n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year

20238.6
2024n/a
2025n/a

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

1YM Motor

43 complaints 14.3 per year Electric

View details

Complaint Breakdown

safety systems

electrical

other

transmission

brakes

Same engine used in

TOYOTA bZ4X (2023-2025)

Battery & Propulsion Reliability

Battery Electric (BEV)

Battery & propulsion complaint analysis for the 2023-2025 Subaru Solterra

Pack Toyota bZ4X AWD / Subaru Solterra / Lexus RZ 300e pack (72.8 kWh)

8 battery-related complaints 2.7 per year 0 battery-related recalls

Too few field reports to rate this generation against peers yet. Most recently launched models accumulate complaints over the first 2-3 years.

What kind of battery complaint?

Among the 8 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.

Sample complaint excerpts

High-Voltage Battery

[2023] I am writing to express my concern regarding a series of significant issues I’ve experienced with my vehicle, all occurring within a span of less than six months and well within the 3-year/36,000-mile warranty period. 1.Battery Failure in Cold Weather: After the first exposure to below-freezing temperatures, the vehicle would not start on multiple occasions. This ultimately led to a full battery r
[2023] Slow DC charging of Subaru Solterra 2023 at low temperatures is unsafe for toddlers and babies. The battery pack of Subaru Solterra 2023 has a slow charging rate at DC, and with low temperature( 32 F), it becomes even slower; what makes the matter worse is that if you use air conditioning, the charging rate becomes ten times slower. We were with our toddler driving on the i80 and we had to charge
[2024] On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70

Electric Propulsion

[2023] Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the b
[2024] On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70
[2024] I am writing to file a formal safety complaint regarding my 2024 Subaru Solterra. On 09 Aug 2025, while driving, my vehicle displayed “EV System Malfunction” and “Drive Start Control Malfunction” alerts simultaneously. Although the vehicle was still drivable, this combination of warnings is alarming, as it suggests a possible high-voltage system fault or drive control failure. The AC is not worki

Charging System

[2023] Driving vehicle during rain storm at 10mph through standing water approximately 1 foot depth while exiting freeway in San Francisco caused front bumper components to loosen/crack, front fender liners to tear off, thereby exposing the electrical components of the battery drive unit and electricals under the front hood, including high voltage cables to be exposed to water intrusion. We can see the b
[2025] Summary of Incident On February 21, 2026, a Level 2 charging event resulted in a catastrophic electrical failure involving my vehicle and the associated EV charging equipment. The incident caused: Severe damage to the EV charging connector (pigtail and receptacle) Destruction of my home inverter system Sustained electrical arcing between L1 and L2 conductors Loss of primary electrical service t

Regenerative Braking

[2023] Solterra 2023 bought Dec 23, 2022 Report: 1. Unintended Acceleration while parking. 2. No braking power till few feet away from fence. Incident:1. Prior parking, owner had accidentally touched the Regenerative Braking Paddle which is right next to turn signal lever. 2. Approaching a row of trees within 2 feet, the Solterra lurched forward, mowed down 2 trees and accelerat

Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.

Battery: Toyota bZ4X AWD / Subaru Solterra / Lexus RZ 300e pack (72.8 kWh)

Lithium-ion · CATL · 355-volt, 205 Ah floor pack with 96 cells, liquid-cooled

View full pack reference →

▼ You're looking at: Solterra All trims (all-wheel drive only) (2023-2025)

EPA range 222-228 mi ·MPGe combined 102-104

EPA figures span the trims and model years this entry covers.

About the pack

Capacity

72.8 kWh

as published

Fast charge

100 kW

peak · about 35 min to 80%

Warranty floor

70%

capacity floor at 8 yr / 100k mi

Pack overview

ChemistryLithium-ion

Cell supplierCATL

Cell formatNot published

Voltage (nominal)355 V

CoolingLiquid

Architecture355-volt, 205 Ah floor pack with 96 cells, liquid-cooled

Warranty 8 yr / 100k mi

Capacity floor70%

Known issues

Low

Wheel hub bolts could loosen on 2023 bZ4X and Solterra and let a wheel detach (NHTSA 22V-444, June 2022). Toyota offered U.S. bZ4X owners a buyback while the remedy was pending, and Subaru filed a second hub-bolt recall on the 2023 Solterra (23V-064). The battery was not involved.

NHTSA recall

Low

Subaru lists a 100 kW DC maximum for the Solterra in every year from 2023 to 2025, with 10 to 80 percent in 35 minutes from 2024. Toyota lists 100 kW for the 2023 all-wheel-drive bZ4X and 150 kW for 2024 and 2025.

Manufacturer spec

Low

The front-drive Lexus RZ 300e, sold for 2024 and 2025, uses this pack. Lexus calls it a 72.8 kWh CATL lithium-ion battery and gives about 35 minutes to 80 percent on a 150 kW charger, measured from the low-battery warning, with a 7 kW on-board charger. The all-wheel-drive RZ 450e uses the 71.4 kWh pack.

Manufacturer

Low

Toyota's warranty covers the traction battery for 8 years or 100,000 miles and treats capacity below 70% of original as a defect within that term.

OEM warranty

Low

Lexus covers the RZ's traction battery for 8 years or 100,000 miles and treats capacity below 70% of original as a defect within that term.

OEM warranty

How this pack ages (industry context)

Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).

OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.

Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.

Owner Complaints by System

Complaints owners filed with NHTSA about the Subaru Solterra, counted across every engine. A complaint can name more than one system.

Safety Systems: 18 owner complaints

Electrical System: 14 owner complaints

Recalls (4)

25V744000Oct 30, 2025serious

Back Over Prevention

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

25V577000Sep 4, 2025serious

Visibility

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 bZ4X, Lexus RZ, and Subaru Solterra vehicles. During certain HVAC system faults, such as electrical compressor failure, the defroster and defogger system may become inoperative.

23V064000Feb 9, 2023serious

Wheels

Subaru of America, Inc. (Subaru) is recalling certain 2023 Solterra vehicles. Improperly tightened hub bolts may loosen and cause the wheels to detach from the vehicle.

22V444000Jun 23, 2022serious

Wheels

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Subaru Solterra and Toyota BZ4X vehicles. The hub bolts on the wheels may loosen, causing a wheel to detach from the vehicle after low-mileage use.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5

Frontal Crash

5/5

Side Crash

5/5

Rollover

4/5 (11.6% risk)

ESC: Standard FCW: Standard LDW: Standard

Overall ★★★★★ 5/5

Frontal Crash

5/5

Side Crash

5/5

Rollover

4/5 (11.6% risk)

ESC: Standard FCW: Standard LDW: Standard

Overall ★★★★★ 5/5

Frontal Crash

5/5

Side Crash

5/5

Rollover

4/5 (11.6% risk)

ESC: Standard FCW: Standard LDW: Standard

All Generations

1st2023-2025 20262026

Alternatives in Compact SUV

6 engines / 1,695 complaints

Lexus

2015-2021

9.6/10

3 engines / 217 complaints

3 engines / 153 complaints

3 engines / 148 complaints

3 engines / 1,278 complaints

Lexus

2022-2025

9.5/10

4 engines / 114 complaints

Frequently Asked Questions

What are the most common 2023-2025 Subaru Solterra complaints?

Owners have filed 43 complaints with NHTSA about the 2023-2025 Subaru Solterra. The systems they name most often are the safety systems, the electrical system and the transmission.

Is the 2023-2025 Subaru Solterra a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 43 complaints with NHTSA about the 2023-2025 Subaru Solterra. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2023-2025 Subaru Solterra have?

NHTSA has 43 owner complaints on file for the 2023-2025 Subaru Solterra as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2023-2025 Subaru Solterra?

NHTSA lists 4 recalls covering some 2023-2025 Subaru Solterra vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Subaru Solterra?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the electrical system and the transmission, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Solterra?

The 2025 Subaru Solterra received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (11.6% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 43 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.