Polestar 3 (1st)
Reliability Score
Complaints by Engine Code
E400V30
482 hpView details
Complaint Breakdown
Show 1 additional engine variant with limited data
Polestar Polestar 3 Unidentified Engine
View details
Complaint Breakdown
Battery & Propulsion Reliability
Battery Electric (BEV)
Battery & propulsion complaint analysis for the 2025 Polestar Polestar 3
That's about 3.0x the typical rate for BEVs in this dataset (median 5.7 per year). Above peer average — but high-volume models naturally produce more raw complaints, so check the issue mix below before drawing conclusions.
What kind of battery complaint?
Among the 17 battery-related complaints, here's the type mix. These percentages describe what the complaints are about — not how reliable the vehicle is overall.
Charge port, cable, mobile connector, or session failures.
Regen brake feel, one-pedal driving, B-mode complaints.
Low-voltage battery deaths, common on EVs and hybrids that use a 12V for accessories.
Propulsion battery defects, capacity loss, BMS faults, replacement claims.
Loss of power, drive unit, inverter, traction motor, DC-DC converter.
Battery & propulsion recalls (1)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
Consequence: A damaged HLCM reduces the system's ability to convert energy, causing a sudden loss in drive power and increasing the risk of a crash.
Sample complaint excerpts
Charging System
- [2025] On-Board Charger not working on L2 charge
- [2025] The vehicle has experienced repeated failures of the high-voltage charging system that prevent normal charging. The first failure occurred at approximately 511 miles, with warning messages related to the charging/high-voltage system and inability to charge reliably using normal AC charging equipment. The vehicle was taken to an authorized dealer/service center and the issue was confirmed. The veh
- [2025] Onboard charger (OBC), which is the unit that converts AC power (what home wall outlets have) to DC power (what the battery holds/uses has failed 3 times now in less than a year of ownership. Brand new car, leased from Polestar. 3/21/25 - Picked up car from Polestar Lisle, as soon as I got home from the dealership, it didn’t work out of the gate, couldn’t home charge. Ever. 5/8/25 - OBC replac
Regenerative Braking
- [2025] The one pedal driving / regenerative braking would randomly deactivate. I have my car set on high one pedal driving. 99.9% of the time, the one pedal driving would work as expected with the car slowing down as the accelerator is released. However, the car would randomly deactivate one pedal driving, so when I release the accelerator, instead of slowing down or stopping, the car would continue goin
- [2025] Date of Incident: [XXX] US Eastern Time Location: [XXX] Incident Type: Safety defect and vehicle malfunction due to Sudden Unintended Acceleration with multiple safety system failures On the date referenced above, while traveling at approximately 5 mph and preparing to park in a gravel parking lot, I removed my foot from the accelerator pedal to bring the vehicle to a complete stop using the n
- [2025] I was driving my Polestar 3 2025 Performance into a gated garage. The car was on one pedal mode, I slowed down to come to a stop to open the gate. When the clicker for the garage door was clicked the car lunged forward and full speed rammed into the opening gate. Realizing the car is not stopping I pressed harder on the brakes, lifted my foot up and looked down to insure that I was pressing on the
12V Auxiliary Battery
- [2025] Unable to access brand new vehicle for several days. Would not respond to any keys (including the app). First tow company didn't have proper equipment. Spoke with Polestar support two days later and they sent out another tow company after trying some troubleshooting they suggested. Tow truck driver was able to get doors to open after jumping the 12v battery (which others have reported problems on)
- [2025] After being away for a couple days the car has been completely unresponsive. I can not access the car and doors will not open. The car had to be towed and seems to be an issue with electrical powertrain such as 12V battery that is dying for some reason. This should not be the case as car was driven before hand and should have recharged the 12V battery. This is very concerning as this can leave you
High-Voltage Battery
- [2025] Upon purchase of the vehicle, the Onboard AC Charger (officially: "GHCA") failed on the first charge at home, utilizing Volvo (sister company) equipment that has charged another vehicle successfully for 5+ years. The equipment was confirmed still functional on the other vehicle after failure of the Polestar's on-board equipment. The part was replaced during a lengthy service visit, and the failure
- [2025] As reported on Polestar Forums, the car throws critical system errors telling you to park, call support, etc. while driving. These alerts are false... Usually you ignore them and they go away the next time you start the car. The issue is a safety issue...when you are driving and you get a critical alert (error message), it diverts your attention and you need to pull over. On the highway this i
Electric Propulsion
- [2025] The Polestar 3 failed while driving with my family on 8/16/25. It had a propulsion failure (with "turtle mode") and it would only go 6 mph or less and would not go up a hill. With nowhere safe to pull over while on the hill, I had to perform an unsafe maneuver to get the car down a hill to a safe place. Once parked it showed dashes on the dashboard and would not go into drive or reverse. The c
- [2025] During the first week of March, 2025, my Polestar 3 suffered a total AC charging failure, meaning I was no longer able to charge at home. March 7 I brought the vehicle to Dyer & Dyver Volvo in Atlanta, GA, and they confirmed that the AC charging inverter failed and would have to be replaced. This part took more than two weeks to receive, and I retrieved the vehicle April 1. This issue seemed reso
Source: classified from NHTSA complaint and recall data. "Battery-related" includes high-voltage propulsion battery, charging system, hybrid drivetrain, electric propulsion, regenerative braking, 12V auxiliary battery, and thermal-event complaints. Other complaints (suspension, steering, brakes, infotainment) appear in the engine and vehicle-level sections. Rates are absolute counts, not normalized per-VIN — high-volume models naturally produce more raw complaints than low-volume ones. Self-reported death and injury counts are capped per complaint to limit form abuse.
Battery: Volvo EX90 / Polestar 3 pack (111 kWh)
Pack overview
Known issues
How this pack ages (industry context)
Industry fleet aggregates: 2.3% average annual capacity loss across 22,700 EVs / 21 models (Geotab, 2026), and 95% range retention at 5 years on average across 30,000+ vehicles (Recurrent, 2026).
OEM warranty floor on this pack: 8 yr / 100k mi to 70% capacity.
Public per-pack degradation curves are not available for most models. Individual results vary materially with climate, charging behavior, and DC fast-charge frequency.
Owner Complaints by System
Complaints owners filed with NHTSA about the Polestar Polestar 3, counted across every engine. A complaint can name more than one system.
What to check on a used 2025 Polestar Polestar 3
On a used 2025 Polestar Polestar 3, the systems with the most NHTSA owner complaints are the electrical system (49) and the airbags and driver-assist systems (21). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.
- Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 49 owner complaints on the 2025 Polestar Polestar 3 about the electrical system.
- Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 21 owner complaints on the 2025 Polestar Polestar 3 about the airbags and driver-assist systems.
Recalls (6)
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The striker brackets that secure the rear seat backrest may be loose. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The hood wing front bumper may be missing bolts, allowing the bumper to detach.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. The panoramic glass sunroof may not be properly secured and can detach.
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 vehicles. Water may damage the electrical connectors between the engine bay and front bumper cable harnesses.
Polestar Automotive USA, Inc. (Polestar) is recalling certain Polestar 3 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Show 1 older recall
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2025 Polestar 3 hybrid electric vehicles. Fluctuations in the 12-volt system may have damaged the High to Low Voltage Converter Module (HLCM).
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Frequently Asked Questions
What are the most common 2025-2025 Polestar Polestar 3 complaints?
Owners have filed 79 complaints with NHTSA about the 2025-2025 Polestar Polestar 3. The systems they name most often are the electrical system, the safety systems and the fuel system.
Is the 2025-2025 Polestar Polestar 3 a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 79 complaints with NHTSA about the 2025-2025 Polestar Polestar 3. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2025-2025 Polestar Polestar 3 have?
NHTSA has 79 owner complaints on file for the 2025-2025 Polestar Polestar 3 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2025-2025 Polestar Polestar 3?
NHTSA lists 6 recalls covering some 2025-2025 Polestar Polestar 3 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Polestar Polestar 3?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the electrical system, the safety systems and the fuel system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the Polestar 3 have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2025 Polestar Polestar 3. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 79 complaints analyzed. Data confidence: moderate. Last updated: 2026-10-12.