Sprinter 2500 (2016)
Reliability Score
Complaints by Engine Code
2.2-I4-Diesel
2.2L 4-cylView details
Complaint Breakdown
Show 2 additional engine variants with limited data
MG5+MH3 (EPA/13)
View details
Complaint Breakdown
3.0-V6-Diesel
3.0L 6-cyl / 188 hpView details
Complaint Breakdown
Owner Complaints by System
Complaints owners filed with NHTSA about the Mercedes-Benz Sprinter 2500, counted across every engine. A complaint can name more than one system.
Recalls (15)
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the driver frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2014-2017 Freightliner Sprinter 2500 and 3500 and Mercedes-Benz Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016-2017 Mercedes-Benz Sprinter 2500 and Sprinter 3500 vehicles, equipped with folding seats (sales code S20). The unloaded vehicle weight (UVW) label on these incomplete vehicles may be incorrect.
Midwest Automotive Designs, LLC (Midwest) is recalling certain Custom Vans and Camper Van recreational vehicles built on 2014-2017 Mercedes Benz Sprinter chassis and 2016-2017 RAM Promaster chassis. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Show 10 older recalls
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles. The label on the B-pillar may state a higher maximum vehicle load capacity than the vehicle is designed for. As such, these vehicles fail to comply with the requirements of 49 CFR Part 567, "Certification."
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500/3500 vehicles. The affected vehicles were manufactured without a driveshaft catch strap, allowing a loose driveshaft to strike the fuel tank.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles equipped with reinforced front axles. The affected vehicles have tire labels on the B-pillar that list a tire pressure that is too low.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles and Freightliner Sprinter 2500 and 3500 vehicles. The bracket for the center support bearing of the drive shaft may not have been properly welded.
Daimler Vans USA, LLC (DVUSA) is recalling certain 2013-2016 Mercedes-Benz Sprinter 2500 and 3500 and Freightliner Sprinter 2500 and 3500 vans. These vehicles were manufactured without a reinforcement plate and protective bracket on the air bag control unit. As a result, the air bag control unit may not remain functional after the initial impact, possibly preventing additional air bags from deploying in response to a secondary impact.
Midwest Automotive Designs, LLC (Midwest) is recalling certain model year 2016 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2016, to September 30, 2016, equipped with certain left side seat adjusters, model number 486077 manufactured by Atwood. The affected seat adjusters may allow the seats to move in the event of a crash. As such, these adjusters fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages", and 207 "Seating Systems."
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured March 1, 2016, to May 31, 2016. The bolts connecting the lower seat belt connection to the rear bench seat may not have been properly tightened.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz Sprinter 2500 and 3500 vehicles manufactured May 31, 2015, to April 30, 2016, and 2015-2016 Freightliner Sprinter 2500 and 3500 vehicles manufactured May 1, 2015, to April 30, 2016. The affected vehicles are configured to have super-high roofs, but may not be equipped with the required crash pads.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes Benz and Freightliner Sprinter 2500 and 3500 vehicles manufactured April 1, 2015, to October 31, 2015. The affected vehicles may have had multiple layers of paint applied, and as a result, in a crash, the windows may separate from the vehicle when the outer layer of paint peels from the layer below.
Daimler Vans USA, LLC (DVUSA) is recalling certain model year 2015-2016 Mercedes-Benz and Freightliner Sprinter 2500 and 3500 vans manufactured April 29, 2015, to December 15, 2015. The affected vehicles have a tire pressure label that incorrectly states a higher maximum load capacity than the vehicle is designed for.
Alternatives in Van
Frequently Asked Questions
What are the most common 2016-2016 Mercedes-Benz Sprinter 2500 complaints?
Owners have filed 21 complaints with NHTSA about the 2016-2016 Mercedes-Benz Sprinter 2500. The systems they name most often are the safety systems, the brakes and the body and trim.
Is the 2016-2016 Mercedes-Benz Sprinter 2500 a good used car?
That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 21 complaints with NHTSA about the 2016-2016 Mercedes-Benz Sprinter 2500. Check which systems they name most often and whether a recall is still open on that car.
How many NHTSA complaints does the 2016-2016 Mercedes-Benz Sprinter 2500 have?
NHTSA has 21 owner complaints on file for the 2016-2016 Mercedes-Benz Sprinter 2500 as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.
What recalls affect the 2016-2016 Mercedes-Benz Sprinter 2500?
NHTSA lists 15 recalls covering some 2016-2016 Mercedes-Benz Sprinter 2500 vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.
What should I check before buying a used Mercedes-Benz Sprinter 2500?
Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the brakes and the body and trim, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.
Does the Sprinter 2500 have NHTSA crash test ratings?
NHTSA has not published crash test ratings for the 2016 Mercedes-Benz Sprinter 2500. Not all vehicles are tested each year. For the latest NHTSA safety information, visit nhtsa.gov/ratings.
Data from NHTSA federal complaints database. 21 complaints analyzed. Data confidence: low. Last updated: 2026-10-12.