2017 Chevrolet Impala Reliability Score: 8.8 out of 10

116 NHTSA Complaints

0 Recalls

0 Fire Reports

4 Crash Reports

Reliability Score

8.8 / 10

Reliability score

Fewer owner complaints than similar full-size sedans

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Owners filed 33 powertrain complaints. A typical full-size sedan fleet of this size and age would have drawn about 78.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown

Complaints overall33 complaints against about 78 for similar vehicles

8.8

Last three years7 complaints against about 32 for similar vehicles

9.1

Engine, transmission or drive unit failed or replaced

n/aNot enough data

Oil consumption, fuel in the oil or overheating

n/aNot enough data

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

By engine

3.6L 6-cyl 8.5/10

Too few complaints to compare. (28 complaints, about 62,000 built)

2.5L 4-cyl 8.8/10

No clear difference from the 3.6L 6-cyl. (4 complaints, about 17,000 built)

A complaint counts toward an engine only when its VIN names the engine. Each score is that engine on its own against similar vehicles, worked out the same way as the score above.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

LFX - SIDI: Spark Ignited Direct injection, VVT, E85 MAX, ALUM

3.6L 6-cyl

95 complaints 53.0 per year Gasoline

View details

Complaint Breakdown

other

engine

electrical

safety systems

steering

LCV -SIDI, DCVCP, VVT, DCVCP, E85 Max, E0-E100, Aluminum

2.5L 4-cyl

14 complaints 14.0 per year Gasoline

View details

Complaint Breakdown

engine

transmission

other

interior

suspension

Same engine used in

CHEVROLET Impala (2006-2016)CHEVROLET Malibu (2008-2012)CHEVROLET Malibu (2013-2016)

Show 1 additional engine variant with limited data

These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Chevrolet Impala Unidentified Engine

7 complaints 7.0 per year

View details

Complaint Breakdown

safety systems

interior

other

transmission

exterior

Owner Complaints by System

Complaints owners filed with NHTSA about the Chevrolet Impala, counted across every engine. A complaint can name more than one system.

Engine: 21 owner complaints

Safety Systems: 17 owner complaints

Electrical System: 16 owner complaints

Transmission: 12 owner complaints

Steering: 10 owner complaints

What to check on a used 2017 Chevrolet Impala

On a used 2017 Chevrolet Impala, the systems with the most NHTSA owner complaints are the engine (21), the airbags and driver-assist systems (17) and the electrical system (16). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 21 owner complaints on the 2017 Chevrolet Impala about the engine, all engines combined.
Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 17 owner complaints on the 2017 Chevrolet Impala about the airbags and driver-assist systems.
Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 16 owner complaints on the 2017 Chevrolet Impala about the electrical system.
Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 12 owner complaints on the 2017 Chevrolet Impala about the transmission and drivetrain, all engines combined.
Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 10 owner complaints on the 2017 Chevrolet Impala about the steering.

Open the full inspection checklist for the 2017 Chevrolet Impala

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5

Frontal Crash

5/5

Side Crash

5/5

Rollover

4/5 (12.1% risk)

ESC: Standard FCW: Optional LDW: Optional

All Generations

9th2000-2005 10th2006-2016 20172017 20182018 20192019 20202020

Alternatives in Full-Size Sedan

Lexus

2001-2006

9.7/10

5 engines / 194 complaints

3 engines / 215 complaints

4 engines / 388 complaints

4 engines / 134 complaints

6 engines / 1,015 complaints

6 engines / 1,125 complaints

Frequently Asked Questions

What are the most common 2017-2017 Chevrolet Impala complaints?

Owners have filed 116 complaints with NHTSA about the 2017-2017 Chevrolet Impala. The systems they name most often are the engine, the safety systems and the electrical system.

Is the 2017-2017 Chevrolet Impala a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 116 complaints with NHTSA about the 2017-2017 Chevrolet Impala. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2017-2017 Chevrolet Impala have?

NHTSA has 116 owner complaints on file for the 2017-2017 Chevrolet Impala as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2017-2017 Chevrolet Impala?

NHTSA lists no recalls for the 2017-2017 Chevrolet Impala.

What should I check before buying a used Chevrolet Impala?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the safety systems and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Impala?

The 2017 Chevrolet Impala received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (12.1% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 116 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.