Reliability
Buick

Encore (1st)

2013-2022 · Subcompact SUV · 3 engines
600 NHTSA Complaints
13 Recalls
9 Fire Reports
52 Crash Reports
Inspection checklist

Reliability Score

8.7 / 10

Reliability score

Fewer owner complaints than similar subcompact SUVs

The class average is 7.0. Based on complaints owners filed with NHTSA about the engine, transmission or drivetrain.

Includes the Encore GX, which the maker reports to NHTSA in the same production figure.

Owners filed 345 powertrain complaints. A typical subcompact SUV fleet of this size and age would have drawn about 774.

Scores this high have held: three years on they had moved 0.2 points in the typical case.

Breakdown
Complaints overall345 complaints against about 774 for similar vehicles
8.7
Last three years182 complaints against about 343 for similar vehicles
8.4
Engine, transmission or drive unit failed or replaced28 complaints against about 173 for similar vehicles
9.6
Oil consumption, fuel in the oil or overheating34 complaints against about 90 for similar vehicles
8.9

Each line scores one view of the same complaints the same way, so the lines overlap. The mark on each bar is the class average. A line needs 20 expected complaints to show a number.

By model year
  • 20138.2
  • 20148.8
  • 20158.8
  • 20168.6
  • 20178.9
  • 20188.8
  • 20199.0
  • 20208.6
  • 20218.3
  • 20228.0

Similar vehicles are others in the same class, compared at the same age and in the same years. The score counts complaints owners filed with NHTSA, per vehicle built, which is different from the share of vehicles that fail. How the score is worked out

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

LUV

1.4L 4-cyl Turbo
499 complaints 52.4 per year Gasoline
8 fire reports 1 fatality
View details

Complaint Breakdown

engine
208
electrical
76
safety systems
69
transmission
62
fuel system
53

LE2 - DI: Direct Injection, VVT: Variable Valve Timing, ALUM, GEN 1

1.4L 4-cyl Turbo
59 complaints 12.0 per year Gasoline
View details

Complaint Breakdown

engine
27
electrical
13
transmission
11
brakes
8
safety systems
7

Buick Encore Unidentified Engine

42 complaints 5.2 per year
1 fire report
View details

Complaint Breakdown

engine
11
other
6
brakes
6
safety systems
5
electrical
5

Owner Complaints by System

Complaints owners filed with NHTSA about the Buick Encore, counted across every engine. A complaint can name more than one system.

Engine: 246 owner complaints
Electrical System: 94 owner complaints
Safety Systems: 81 owner complaints
Transmission: 77 owner complaints
Fuel System: 63 owner complaints

What to check on a used 2013-2022 Buick Encore

On a used 2013-2022 Buick Encore, the systems with the most NHTSA owner complaints are the engine (246), the electrical system (94) and the airbags and driver-assist systems (81). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 246 owner complaints on the 2013-2022 Buick Encore about the engine, all engines combined.
  2. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 94 owner complaints on the 2013-2022 Buick Encore about the electrical system.
  3. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 81 owner complaints on the 2013-2022 Buick Encore about the airbags and driver-assist systems.
  4. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 77 owner complaints on the 2013-2022 Buick Encore about the transmission and drivetrain, all engines combined.
  5. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 63 owner complaints on the 2013-2022 Buick Encore about the fuel system, all engines combined.
Open the full inspection checklist for the 2013-2022 Buick Encore

Recalls (13)

20V668000Oct 29, 2020serious
Powertrain

General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Cruze and Buick LaCrosse, 2018-2020 Chevrolet Equinox, Chevrolet Traverse and GMC Terrain, 2018 Chevrolet Malibu, 2019-2020 Buick Encore, Buick Enclave, Cadillac XT4, Chevrolet Blazer and GMC Acadia, and 2020 Cadillac XT6 vehicles. The start/stop accumulator endcap may have missing bolts.

20V537000Sep 3, 2020serious
Seats

General Motors LLC (GM) is recalling certain 2020 Buick Encore GX and 2021 Chevrolet Trailblazer vehicles. The rear attachment bolts of one or both front seats may not have been installed.

18V774000Nov 1, 2018serious
Air Bags

General Motors LLC (GM) is recalling certain 2019 Buick Encore, Chevrolet Spark, Traverse, and Trax vehicles. The Sensing Diagnostic Module (SDM) on these vehicle may not have been turned off of "manufacturing mode," preventing the air bags from deploying in the event of a crash.

17V437000Jul 10, 2017serious
Air Bags

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

16V651000Sep 8, 2016serious
Air Bags

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Show 8 older recalls
16V502000Jul 5, 2016serious
Electrical System

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."

15V162000Mar 20, 2015serious
Equipment

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured August 26, 2014, to February 9, 2015, and 2015 Chevrolet Trax vehicles manufactured October 13, 2014, to February 3, 2015. The affected vehicles have tire placards that do not provide the rim size information for the front or rear wheels. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims and Motor Home/Recreation Vehicle Trailer Load Carrying Capacity Information for Motor Vehicles with a GVWR of 4,536 kilograms (10,000 pounds) or less."

15V146000Mar 13, 2015serious
Steering

General Motors LLC (GM) is recalling certain model year 2015 Buick Encore vehicles manufactured November 27, 2014, to February 24, 2015, and 2015 Chevrolet Trax vehicles manufactured November 18, 2014, to February 17, 2015. The steering column assembly housing may contact the power steering printed circuit board causing the circuit board to wear.

14V488000Aug 8, 2014serious
Seat Belts

General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured August 23, 2012, to March 1, 2013, and model year 2013 Cadillac ATS vehicles manufactured April 23, 2012, to May 1, 2013. In the affected vehicles, the driver and passenger lap belt pretensioner cables may not lock in a retracted position, allowing the seat belts to extend when pulled upon.

14V446000Jul 23, 2014serious
Seats

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

14V417000Jul 2, 2014serious
Equipment

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

14V298000Jun 6, 2014serious
Air Bags

General Motors LLC (GM) is recalling certain model year 2013 Buick Encore vehicles manufactured April 10, 2013, to May 8, 2013, and Chevrolet Spark vehicles manufactured December 30, 2012, to March 1, 2013. In the affected vehicles, an improper weld on the passenger side front air bag inflator may result in the air bag not deploying.

13V105000Mar 28, 2013serious
Steering

General Motors is recalling certain model year 2013 Buick Encore vehicles manufactured between December 9, 2012 and December 28, 2012, and equipped with a heated steering wheel. The steering wheel fastener may not have been properly installed. This could cause the steering wheel to come loose or separate from the steering column.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (17.9% risk)
ESC: Standard FCW: Optional LDW: Optional
Overall ★★★★★ 4/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (19.8% risk)
ESC: Standard FCW: No LDW: No

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Frequently Asked Questions

What are the most common 2013-2022 Buick Encore complaints?

Owners have filed 600 complaints with NHTSA about the 2013-2022 Buick Encore. The systems they name most often are the engine, the electrical system and the safety systems.

Is the 2013-2022 Buick Encore a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 600 complaints with NHTSA about the 2013-2022 Buick Encore. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2013-2022 Buick Encore have?

NHTSA has 600 owner complaints on file for the 2013-2022 Buick Encore as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2013-2022 Buick Encore?

NHTSA lists 13 recalls covering some 2013-2022 Buick Encore vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Buick Encore?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the electrical system and the safety systems, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Encore?

The 2022 Buick Encore received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (17.9% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Optional. Lane Departure Warning: Optional. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 600 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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