Luxury nameplates Lincoln and Lexus took top honors while models from their respective manufacturers, Ford and Toyota, dominated segment rankings in the 2011 J.D. Power and Associates Vehicle Dependability Study.
Lincoln was most dependable and Lexus was second best while Ford and Toyota combined for 11 top individual dependability segment honors.
The study considers a year’s worth of issues in three-year old cars that are 3 years old. J.D. Power also has an Initial Quality Study that looks at the first 90 days of ownership.
2011 J.D. Power dependability study totals (problems per 100 vehicles for three years. The industry average in 151.
Lincoln, 101; Lexus, 109; Jaguar, 112; Porsche, 114; Toyota, 122; Acura, 123;
Buick, 125; Mercedes-Benz, 128; Cadillac, 130; Hyundai, 132; Honda, 139; Ford, 140; Saab, 146; Infiniti, 151; Smart, 152; Chevrolet, 156; Volvo, 156; Subaru, 157; Kia, 160; Audi, 161; BMW, 164; Scion, 166; Ram, 173; Mazda, 181; Nissan, 183; GMC, 184; Mitsubishi, 186; Suzuki,190; Volkswagen, 191; Chrysler, 202; Dodge, 206; Land Rover, 212; Jeep, 214; Mini, 221.
Article Last Updated: March 17, 2011.
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A sports, travel and business journalist for more than 45 years, James has written the new car review column The Weekly Driver since 2004.
In addition to founding this site in 2004, James writes a Sunday automotive column for The San Jose Mercury and East Bay Times in Walnut Creek, Calif., and monthly auto review and wellness columns for Gulfshore Business, a magazine in Southwest Florida.
An author and contributor to many newspapers, magazines and online publications, co-hosted The Weekly Driver Podcast from 2017 to 2024.