Reliability
Subaru

Outback (BH)

2000-2004 · Midsize SUV · 1 engine
688 NHTSA Complaints
17 Recalls
14 Fire Reports
56 Crash Reports
View all 7 generations of the Subaru Outback → Inspection checklist

Reliability Score

Not rated

NHTSA's production counts do not cover this model well enough to compare it with similar vehicles. NHTSA has 688 owner complaints on file for it, listed below.

Complaints by Engine Code

Subaru Outback Unidentified Engine

688 complaints 137.6 per year
14 fire reports 3 fatalities
View details

Complaint Breakdown

engine
115
transmission
105
cooling
100
fuel system
85
other
84

Owner Complaints by System

Complaints owners filed with NHTSA about the Subaru Outback, counted across every engine. A complaint can name more than one system.

Engine: 115 owner complaints
Transmission: 105 owner complaints
Cooling System: 100 owner complaints
Fuel System: 85 owner complaints
Brakes: 78 owner complaints

What to check on a used 2000-2004 Subaru Outback

On a used 2000-2004 Subaru Outback, the systems with the most NHTSA owner complaints are the engine (115), the transmission and drivetrain (105) and the cooling system (100). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Start the engine cold and listen for the first 30 seconds, then again at idle once it is warm.Costly repair. NHTSA has 115 owner complaints on the 2000-2004 Subaru Outback about the engine.
  2. Accelerate gently through every gear, then once at full throttle. Shift into Reverse and back to Drive.Costly repair. NHTSA has 105 owner complaints on the 2000-2004 Subaru Outback about the transmission and drivetrain.
  3. With the engine cold, check the coolant level and color, then watch the temperature gauge on the drive.Costly repair. NHTSA has 100 owner complaints on the 2000-2004 Subaru Outback about the cooling system.
  4. Let the engine idle for five minutes, walk around the car and smell for fuel.Safety. NHTSA has 85 owner complaints on the 2000-2004 Subaru Outback about the fuel system.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 78 owner complaints on the 2000-2004 Subaru Outback about the brakes.
Open the full inspection checklist for the 2000-2004 Subaru Outback

Recalls (17)

20V001000Jan 2, 2020critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

20V002000Jan 2, 2020critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

20V003000Jan 2, 2020critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

16V358000May 25, 2016critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2009-2011 Legacy, Outback, Forester, 2006-2011 Impreza, Tribeca, 2003-2006 Baja, and 2006 Saab 9-2x vehicles originally sold or that have ever been registered in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

16V361000May 25, 2016critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, and Baja vehicles originally sold or that have ever been registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming, or "Zone C.". These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Show 12 older recalls
16V359000May 25, 2016critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy, Outback, 2006-2008 Impreza, Tribeca, 2006 Saab 9-2x, and 2003-2006 Baja vehicles originally sold or that have ever been registered in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." These vehicles may be equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

15V323000May 28, 2015critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Subaru Baja vehicles manufactured January 22, 2003, to July 21, 2004, 2004-2005 Impreza vehicles manufactured January 28, 2003, to May 31, 2005, 2003-2008 Subaru Legacy vehicles manufactured January 22, 2003, to May 2, 2008, 2003-2008 Subaru Outback vehicles manufactured February 18, 2003, to May 5, 2008, and 2005 Saab 9-2x vehicles manufactured February 11, 2004, to March 17, 2005. The affected vehicles are equipped with a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.

14V763000Dec 1, 2014critical
Air Bags

Subaru of America, Inc. (Subaru) is recalling certain model year 2003-2004 Legacy and Outback vehicles, and 2003-2005 Baja vehicles sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Puerto Rico, Hawaii, the U.S. Virgin Islands, Guam, Saipan, American Samoa, Florida and adjacent counties in southern Georgia, as well as the coastal areas of Alabama, Louisiana, Mississippi and Texas. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.

13E065000Nov 29, 2013serious
Fuel System

Airtex Products LP (Airtex) is recalling certain model E8598M, E8518M, E8600M, E8596M, and E8597M fuel pumps manufactured July 26, 2013, and July 29, 2013 and used as aftermarket replacements on Subaru Baja's, Outback's and Legacy's. The affected fuel pumps were sold or installed into the aftermarket applications on or after July 26, 2013, and may may leak fuel from the base of a fuel line connection when the gas tank is full.

04V128000Mar 16, 2004serious
Vehicle Speed Control

ON CERTAIN PASSENGER SEDANS, WAGONS, AND SPORT UTILITY VEHICLES, THE CRUISE CONTROL CABLE COULD COME OUT OF ITS TRACK ON THE CRUISE CONTROL LEVER AND LODGE ON THE CONTROL LEVER TAB WHEN THE ACCELERATOR PEDAL IS RELEASED. IF THIS CONDITION OCCURS, THE THROTTLE WILL NOT RETURN TO THE IDLE POSITION AND WILL REMAIN IN AN OPEN POSITION.

03V303000Aug 20, 2003serious
Fuel System

CERTAIN PASSENGER OR SPORT UTILITY VEHICLES MAY HAVE A LOOSE OR OUT OF POSITION FUEL FILLER HOSE CLAMP.

03V232000Jun 26, 2003serious
Suspension

ON SOME PASSENGER AND SPORT UTILITY VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA, CERTAIN LEFT-HAND FRONT TRANSVERSE LINK COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY. IF THE VEHICLE IS OPERATED FORM AN EXTENSIVE PERIOD IN A SALT-BELT AREA, CONTINUED EXPOSURE TO SALT COULD CAUSE THE LEFT FRONT TRANSVERSE LINK TO RUST AND EVENTUALLY BREAK.

03V153000Apr 22, 2003serious
Suspension

THIS RECALL APPLIES TO CERTAIN PASSENGER VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, VIRGINIA, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. CERTAIN REAR SUSPENSION SUBFRAME COMPONENTS WERE PRODUCED WITH POOR PAINT QUALITY WHICH, AFTER CONTINUED EXPOSURE TO CORROSIVE ROAD SALTS FOR A PERIOD OF SEVERAL YEARS, COULD RESULT IN RUST-OUT OF THE COMPONENT AND POSSIBLE BREAKAGE OF THE SUBFRAME.

02V282000Oct 30, 2002serious
Powertrain

CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS WERE PRODUCED WITH AN IMPROPERLY MANUFACTURED TRANSMISSION PARKING ROD. WHEN THE TRANSMISSION SELECTOR LEVER IS PLACED IN THE "P" (PARK) POSITION, THE TRANSMISSION PARK MECHANISM, THAT IS INTENDED TO HOLD YOUR VEHICLE, MAY NOT ENGAGE.

02V240000Sep 13, 2002cosmetic
Engine & Cooling

ON CERTAIN SPORT UTILITY AND PASSENGER VEHICLES EQUIPPED WITH 4-CYLINDER ENGINES, THE WATER PUMP PULLEY CENTER HOLE WAS IMPROPERLY MACHINED.

02V235000Sep 5, 2002serious
Wheels

ON CERTAIN PASSENGER VEHICLES EQUIPPED WITH 6-CYLINDER ENGINES, THE ALUMINUM WHEELS MAY HAVE AN OFF-CENTER DIAMETER.

02V079000Mar 12, 2002serious
Service Brakes

ON CERTAIN PASSENGER VEHICLES, THE BRAKE MASTER CYLINDERS MAY NOT FUNCTION PROPERLY IN AMBIENT TEMPERATURES BELOW FREEZING 32 DEGREES FAHRENHEIT AND LOWER).

NHTSA Safety Ratings About NHTSA ratings

Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5 (15.5% risk)
ESC: Optional FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: No FCW: No LDW: No
Overall Not Rated
Frontal Crash
—
Side Crash
—
Rollover
4/5
ESC: No FCW: No LDW: No

Alternatives in Midsize SUV

Frequently Asked Questions

What are the most common 2000-2004 Subaru Outback complaints?

Owners have filed 688 complaints with NHTSA about the 2000-2004 Subaru Outback. The systems they name most often are the engine, the transmission and the cooling system.

Is the 2000-2004 Subaru Outback a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 688 complaints with NHTSA about the 2000-2004 Subaru Outback. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2000-2004 Subaru Outback have?

NHTSA has 688 owner complaints on file for the 2000-2004 Subaru Outback as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2000-2004 Subaru Outback?

NHTSA lists 17 recalls covering some 2000-2004 Subaru Outback vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Subaru Outback?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the engine, the transmission and the cooling system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Outback?

The 2004 Subaru Outback received an overall N/A-star safety rating from NHTSA. Frontal crash: N/A stars. Side crash: N/A stars. Rollover: 4 stars (15.5% rollover probability). Electronic Stability Control: Optional. Forward Collision Warning: No. Lane Departure Warning: No. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 688 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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