Reliability
Subaru

Crosstrek (GU)

2024-2025 · Compact SUV · 1 engine
164 NHTSA Complaints
2 Recalls
2 Fire Reports
13 Crash Reports
Data covers 2 NHTSA model names
CROSSTREKCROSSTREK WILDERNESS
View all 3 generations of the Subaru Crosstrek → Inspection checklist

Reliability Score

Not rated

Owners filed 8 powertrain complaints. That is too few vehicles, or too few years on the road, to compare with similar vehicles.

On the record

No serious powertrain recall covering 5% or more of this generation and no escalated investigation in NHTSA's files. Warranty extensions and settlements have not been researched.

Complaints by Engine Code

NA

2.5L 4-cyl / 182 hp
163 complaints 81.5 per year Gasoline
2 fire reports
View details

Complaint Breakdown

other
69
safety systems
34
exterior
14
electrical
13
steering
13
Show 1 additional engine variant with limited data
These engines appear in fewer than 10 owner complaints. A low count can mean a clean record, and it can also be a VIN-decode anomaly in NHTSA's data.

Subaru Crosstrek Unidentified Engine

1 complaint 1.0 per year
View details

Complaint Breakdown

exterior
1

Owner Complaints by System

Complaints owners filed with NHTSA about the Subaru Crosstrek, counted across every engine. A complaint can name more than one system.

Safety Systems: 34 owner complaints
Exterior: 15 owner complaints
Electrical System: 13 owner complaints
Steering: 13 owner complaints
Brakes: 12 owner complaints

What to check on a used 2024-2025 Subaru Crosstrek

On a used 2024-2025 Subaru Crosstrek, the systems with the most NHTSA owner complaints are the airbags and driver-assist systems (34), the exterior lighting (15) and the electrical system (13). Each one has an inspection step below, with counts as of 2026-10-12. A complaint is an owner report, not a confirmed defect, and counts rise with sales.

  1. Switch the ignition on and watch the airbag light. On the drive, check the backup camera and any collision or lane warning.Safety. NHTSA has 34 owner complaints on the 2024-2025 Subaru Crosstrek about the airbags and driver-assist systems.
  2. Check every exterior light, the wipers, the washers, the mirrors and the glass.Safety. NHTSA has 15 owner complaints on the 2024-2025 Subaru Crosstrek about the exterior lighting.
  3. Switch on every electrical item in turn: lights, windows, locks, wipers, climate fan, screen and power outlets.Costly repair. NHTSA has 13 owner complaints on the 2024-2025 Subaru Crosstrek about the electrical system.
  4. Turn the wheel from lock to lock while parked, then drive straight on a level road with a light grip.Safety. NHTSA has 13 owner complaints on the 2024-2025 Subaru Crosstrek about the steering.
  5. On an empty road, brake firmly from 40 mph with a light grip on the wheel.Safety. NHTSA has 12 owner complaints on the 2024-2025 Subaru Crosstrek about the brakes.
Open the full inspection checklist for the 2024-2025 Subaru Crosstrek

Recalls (2)

23V754000Nov 9, 2023serious
Powertrain

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

23V551000Aug 4, 2023serious
Electrical System

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

NHTSA Safety Ratings About NHTSA ratings

Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
5/5
Side Crash
5/5
Rollover
—
ESC: Standard FCW: Standard LDW: Standard
Overall ★★★★★ 5/5
Frontal Crash
5/5
Side Crash
5/5
Rollover
4/5 (16.4% risk)
ESC: Standard FCW: Standard LDW: Standard
Overall Not Rated
Frontal Crash
5/5
Side Crash
5/5
Rollover
—
ESC: Standard FCW: Standard LDW: Standard

Alternatives in Compact SUV

Frequently Asked Questions

What are the most common 2024-2025 Subaru Crosstrek complaints?

Owners have filed 164 complaints with NHTSA about the 2024-2025 Subaru Crosstrek. The systems they name most often are the safety systems, the exterior and the electrical system.

Is the 2024-2025 Subaru Crosstrek a good used car?

That depends on the model year, the mileage and the maintenance history of the car in front of you. Owners have filed 164 complaints with NHTSA about the 2024-2025 Subaru Crosstrek. Check which systems they name most often and whether a recall is still open on that car.

How many NHTSA complaints does the 2024-2025 Subaru Crosstrek have?

NHTSA has 164 owner complaints on file for the 2024-2025 Subaru Crosstrek as of the latest data pull. A complaint is an owner's report, not a confirmed defect, and counts rise with sales.

What recalls affect the 2024-2025 Subaru Crosstrek?

NHTSA lists 2 recalls covering some 2024-2025 Subaru Crosstrek vehicles. Which ones apply depends on the VIN: enter it at nhtsa.gov/recalls to see the open campaigns on a specific car.

What should I check before buying a used Subaru Crosstrek?

Run the VIN through NHTSA's recall lookup and confirm every open recall has been done. Look hardest at the safety systems, the exterior and the electrical system, the systems owners complain about most. Ask for maintenance records, have an independent mechanic inspect the car and run a vehicle history report for prior accidents and title issues.

What are the NHTSA crash test ratings for the Crosstrek?

The 2025 Subaru Crosstrek received an overall 5-star safety rating from NHTSA. Frontal crash: 5 stars. Side crash: 5 stars. Rollover: 4 stars (16.4% rollover probability). Electronic Stability Control: Standard. Forward Collision Warning: Standard. Lane Departure Warning: Standard. These ratings are based on standardized crash tests conducted by the National Highway Traffic Safety Administration.

Data from NHTSA federal complaints database. 164 complaints analyzed. Data confidence: high. Last updated: 2026-10-12.

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